3. ● Created in 1986
● Subsidiary of the Swiss Group, Nestlé
● Initially a supplier of Coffee Machines
● Repositioned to the high-end
segment to become a global success
● $3 Billion Turnover
● Present in around 60 countries with
more than 300 Boutiques
Some Facts
4.
5. 2000 2003 2004 2010 2012
First
Nespresso
Boutique
Opens in Paris
Adapted AAA
Sustainability
Program
Signs George
Clooney as
their Brand
Ambassador
Nespresso
Opens its
200th
Boutique in
Shanghai
Adapts own
Circuit of
recovery of
used capsules
7. ● Offering High quality Coffee
● Positioning themselves for the High-end
Segment
● Having a long lasting Customer Relationship
with the Nespresso Club
● Association with Well-Established
Restaurants
● Signing Brand Ambassadors who act as
influencers for the brand.
17. Why has Nespresso’s repositioning on the consumer market
led to the success of the Brand?
● Good communication channels
● High Quality Coffee
● Highly targeted marketing campaigns
● Making the brand Desirable to the consumer
● Setting up Boutiques and Nespresso Cubes
● Association with well-established restaurants
● High Profile Brand Ambassadors
18. Will the unique positioning of Nespresso enable it to resist
new competition from Jacobs Douwve Egberts?
● No, Since Jacobs Douwve Egberts (JDE) has more revenue to market themselves.
● No, Since JDE will be selling the capsules that fit into the Nespresso machines at a lower
rate.
● Yes, Since Nespresso has a global presence and a good distribution channel in place.
● Yes, Since Nespresso is a far more exclusive brand than JDE
19. Recommendations
● Establish more growth in the Capsule Market
● Introduce more coffee flavors
● Introduction of Consumer Loyalty Program
● Work on Cultural Branding
● Induce the concept of Emotional Branding in
their marketing campaigns.