1. Mr. PATRICK JASON PALAD TABAC
436 Ang Mo Kio Ave 10, Singapore, 560436.
 (+65) 98783452 (Mobile)  (+65) 87144775 (Supplementary)
 pj_mr_5@yahoo.com
O B J E C T I V E
To obtain a position in the field of Information Technology and a rewarding career in computer programming and
analysis in Mainframe environment that would best fit my qualification and develop further my talents and skills for
continuous career improvement.
W O R K E X P E R I E N C E
SENIOR ANALYST PROGRAMMER
Avensys Consulting Pte Ltd
Jul 15, 2013 – Present
ASSIGNMENT
UOB – United Overseas Bank, Financial Service/FITAS Application – Finance International Trade
Automated System (Hostcentric Capability: COBOL AS400),
FITAS System is a system that handles International Trade, buying and selling of goods and services
across national borders or territories, allowing both the buyer and seller to expand their markets for goods
and services that otherwise may not be made available to them.
FITAS system auto computes the charges and pricing based on setup. It also auto computes interest
(simple/yield method). Also able to generate advices, schedule & SWIFT messages, liability booking,
excess computation and generation of offering sheet. It lets you view customer special instructions
transaction notepad. It also auto generate GL entries. Lets you view transaction interface status to
CORE Retail and MERVA.
SUMMARY
• Bug fixing of system software
• Analyze of system problems
• Code and test enhancements to system from design specifications
• Review and analyze current systems, processes and products
• Code and test enhancements to system
• Designing system components: screens, windows, reports, interfaces and automated
Processes
• Supporting in user testing and production for FITAS system
• Responsible for production online and batch support and maintenance
• Responsible for the requirements gathering and prepare impact analysis, functional
specifications and technical specifications
• Responsible for development, unit testing, prepare SIT test plan/scripts/test results
• Responsible for production implementation preparation
• Documentation of all procedures, specifications and process
• Troubleshooting applications
• Testing of solution delivery

2. SOFTWARE
COBOL, CL/400, SQL/400, QUERY/400 TAMIC, JIRA
PROFESSIONAL EXPERIENCES
IT CONSULTANT (SENIOR ANALYST PROGRAMMER)
July 2013 to present
• Responsible for programming, unit testing, user acceptance testing, and
implementation in a project involving reengineering and development and
maintenance. Activities included: clarifying and editing analyst specifications, coding
and user acceptance testing, modifications, and final application implementation.
• Performed maintenance support of the FITAS application, and conducted analysis,
design, development and implementation of applications. Tasks included: responding
to work requests and daily applications maintenance.
• Performing day-to-day maintenance and support of existing applications in parallel
with the analysis, design, development and co-ordination activities for new
applications.
• Perform independent preliminary analysis of user requirements and develop effective
solutions that satisfy user requirements.
ROLE DESCRIPTION
Developer/Tester/Designer/Analyst
ROLE OVERVIEW
The software developer is primarily involved in the development lifecycle of a project or CR(Change
Request). The software developer participates throughout the various development phases of project or
CR, as stated in the Process Guide documents.
GENERAL
• Performed senior role by owning an CR in the development, testing and deployment following set of requirements
provided by the Business
• Resolved issues/bugs analyze-warranty phase
• Assesses review sheets and time sheets on a regular basis to proactively resolve quality and budget issues
• Ensures developers have sufficient infrastructure support to complete their work
• Participates in quality assurance activities
• Participates in process audits, as assigned
• Participates in root cause analysis sessions
• Supervises developers to ensure they meet quality, budget and schedule goals
• Identified issue and recommended solutions
• Accomplished weekly status reports
• Participated in peer reviews
• Communicates with the programmers the user requests and requirements; deal also with other application for the
interface files handoff
MAJOR CONTRIBUTIONS
• Extensive experience in developing customized and effective Cobol applications.
• Maintaining and reengineering AS/400 systems.
• Determined to develop the best product functionalities and create solutions that satisfy and exceed client
expectations. Troubleshooting system failures on either SIT, UAT or production environment.
• Reputation for providing superior user support and going the extra mile to resolve difficult problems.
• Enhancement and testing of existing CL and Cobol programs.
TECHNICAL ACTIVITIES
• Evaluating complex reports and queries based on inputs received form users.
• Doing programming as per instructions of senior programmer.
• Analysis upgrades for FITAS system applications.
• Use open query (OPNQRYF) and Query/400 for firing queries.
• Involved in steps of development life cycle of the project.
• Create various applications using AS400 COBOL.
• Preparing test data and coordinating testing with all FITAS interface systems.
Page 2 of 14

3. ANALYZE
• Coordinate with all the application owners to generate a solution to one or more Biz requests
• Analyze the base system for the system changes in detail
• Ensures that there is an accurate and complete impact analysis done
• Involve in both low and high level walk through of specific requirement with inputs whether as a designer, developer
or as a tester
• Performs simple to complex code analysis responsibilities
DESIGN
• Design Programs/Modules: Create detailed designs for program modules that reflect the high level specifications
set by Business Analysts and comply with the standards of the Client in terms of format and logic
• Design new/modified COBOL/CLP modules assigned
• Prepares test cases for system testing and evaluation
• Prepares low-level technical designs
• Functioned as Analyst/Programmer. This involves design and creation of program specifications and creation of
new interface files and clps
• Performs peer-review by responsibly using the Technical Design review checklist
• Performs efficient peer-to-peer internal reviews
• Confirms understanding of the requirements and functional/technical designs during hand-off meetings and other
channels
• Communicates with the programmers the user requests and requirements; deal also with other application for the
interface files handoff
BUILD
• Walk-thru sessions with the Developer on Functionality Specs and High level discussion of the design
• Create package for entities
• Provides design support and technical assistance to developer
• This involves creation and revision of jcls, programs and interface files
• Performs simple to complex coding and analysis responsibilities.
• Revise existing programs
• Performed/created/executed Component Tests
• Performed coding and unit testing , as well as documenting program modules
• Translate design documents into code
• Program Coding: Transform program detailed design into COBOL/DB2 code, ensuring that the code follows the
coding standards set by the client.
• Documents test results and system changes.
• Develop team members' capabilities
• Addresses performance problems and collaborates with individuals to find a solution
• As capacity permits assumes the responsibilities of the developer which includes
• Build code modules
• Conducts code reviews
• Manages the code review to ensure the code satisfies the design specifications and complies with project
standards
• Prepare unit test planning documents (test approach, test conditions, test data)
• Creation of Module Test Plans: Design and compose module test scripts to test if the program is able to perform its
functionality as well as test if it is able to handle errors and exceptions properly.
• Execute unit test according to unit test plan
• Reviewed build deliverables
• Revise code, Test Plan, Test execution if needed
TEST
• Module Testing: Conduct module tests for developed programs by creating test data based on test scripts and by
running the program using the developed test data
• As a tester, works on data set-up as well as creation of events that involves reviewing of TDCs.
• Review test deliverables
• Plans, prepares and executes unit tests
• Monitor and support System integration test.
• Monitor user acceptance test according to user acceptance test plan
• Involved in the testing of the programs using COBOL/CLPs
• Support UAT execution and verification
• Handles queries from other interfaces when assign to Dev Support Team of FITAS
Page 3 of 14

4. • Provides fix support in Test phases
• Assists business analysts both technical and functional.
• Review and validate SIT/UAT results
• Attend Defect call
• Key performance measures for designer/developer for UOB include:
• On time performance for detailed software designs and program coding
• Delivery of detailed designs, program code and test plans within proposed budget.
• Client satisfaction with timeliness and quality of support
ROLLOUT
• Support pre-install issue resolution and verification of modified CACS entities.
• Assist in defining Implementation plan (I-plan) listing all PIs/UIs/eforms for FITAS and specific checklists (sign-
offs/approvals) necessary for the production install (i.e., specific technology and business requirements for the
install).
• Support post-install business and technology validation, inquiries and/or issues.
• Finalize eforms and PIs containing the changed/recompiled entities
• Seek approval of eforms(for source listing and source compare) and PIs
•Involved in testing and implementation of the programs using COBOL/CLPs/TAMIC
• Verify code moves and communicate results
IMPLEMENTATION SUPPORT
• Adhere to the prescribed production run escalation procedures
• Adhere to eforms and PI checklist procedures/guidelines
• Adhere to the Conversion procedures/guidelines
• Provides system support to other interfaces especially for newly installed project/requirement
• Support production issues timely and effectively in accordance with the SLA’s
• Understand the root causes of the problems and address these root causes to achieve resolution and closure to the
issue
• Ensure zero defects for all changes being introduced in the production environment
• Do impact analysis and submit analysis for review
• Coordinate with the Manager/Leadership when necessary
• Document the RCA in personal files and on AS400 for future reference.
• Document resolutions clearly before closure.
SENIOR APPLICATION DEVELOPER
OPTIMUM SOLUTIONS Singapore Pte Ltd
Dec 20, 2010 – Feb 28, 2013
ASSIGNMENT
Citibank - Financial Service/Credit Card Company (Hostcentric Capability: COBOL Mainframe),
SUMMARY
2 years of working experience as Senior Application Developer in the mainframe environment.
Proficient in the analysis, development, design, enhancement, program revision, implementation, and
production support of business applications and ad hoc systems using IMS/VS COBOL II, JCL,
Easytrieve, and VSAM. Has experience in working with analysts, programmers and end- business
users in a team environment.
• 7 years of professional experience in IT industry (Including 5 years in Accenture)
• Currently handles CACS System (Computer Assisted Collection System) 2 data center: Asia Pacific
Region and European Data Center Regions.
• Primarily act as senior designer/developer, development and maintenance of card applications in an
IBM mainframe.
• Exposed in COBOL, JCL in MVS ESA & MVS OS/390 environment.
• Held responsibilities such as project design and analysis, gathering of requirements, programming,
systems testing, user and audit acceptance, systems implementation, maintenance, operational support
and production support for Asia Pacific countries and European countries.
Page 4 of 14

5. • Coordinated with business users, production engineers, computer operations, users, audit, & project
managers in the development and maintenance of a system
• Currently working as senior application developer for Project in North Asia Pacific countries (Hong
Kong, Taiwan, Australia and Japan); Project in South East Asian countries (Singapore, Philippines,
Thailand, Malaysia and Indonesia); European countries (EMEA: Greece, Spain, Belgium; Central
Europe CEEMEA: Hungary, Turkey, Russia, Poland)
SOFTWARE
COBOL, EZYTRIEVE, JCL, VSAM, TSO/ISPF, QC
PROFESSIONAL EXPERIENCES
IT CONSULTANT (SENIOR APPLICATION PROGRAMMER / SENIOR ANALYST PROGRAMMER)
December 2010 to present
Currently working as one of contract IT consultants (senior programmer/analyst) for Citigroup (Citibank,
N.A.). Member of an offshore team working for collections system known as CACSPLUS (Computer
Assisted Collections System Plus). CACSPLUS is a component of AMS credit line of credit management
software that supports all phases of credit operations, from initial application processing through servicing
and accounting to collections. CACSPLUS is an online system that supports the collection of delinquent
and over-limit accounts. The system features automated work assignment and scheduling and provide
collection activity statistics for reporting and evaluation purposes. Management-maintained parameter
tables control collection processing flow and enforce overall collection strategy.
Responsibilities – Responsible for different NWO with impact to CACS for Asian countries (Hong Kong,
Taiwan, Japan, Singapore, Malaysia, Thailand, Philippines, Indonesia including Australia), and for
European Countries (Czech Republic, Hungary, Russia, Turkey, Poland, Greece, Spain and Belgium).
- Currently working as a senior application developer for Asia Pacific cluster projects – This
includes program analysis and design, program development, intense end to end system testing ,
business user’s coordination and gathering of requirements, end to end project implementation for Hong
Kong, Australia, Taiwan, China, and Japan.
- Worked on South East Asia region cluster Projects – Responsible for CACS impacted projects.
This project includes merging of SEA countries to one global base for Thailand, Philippines, Guam,
Singapore, Malaysia and Indonesia. Duties include analysis and design, gathering of user requirements,
business coordination, user testing and production implementation.
- Worked on European countries in CACS projects – Responsible for several projects impacting countries
Czech Republic, Hungary, Turkey, Russia, Poland, Greece, Spain and Belgium for CACS application.
This project includes analysis, development and maintenance of online and batch programs, as well as
intense system testing and user coordination.
-Assigned to do UAT (user’s acceptance testing) & implementation support for EMEA(Europe), countries
for CACS. Duties include business user coordination, ensuring proper batch execution, system
modification, and resolving abends during batch runs.
-Worked for several enhancement and projects for CACS which includes design, analysis,
coding, testing and implementation.
ROLE DESCRIPTION
Developer/Tester/Designer/Analyst/Application Architect
ROLE OVERVIEW
Page 5 of 14

6. The software developer is primarily involved in the development lifecycle of a project or NWO. The
software developer participates throughout the various development phases of project or NWO, as stated
in the Process Guide documents.
GENERAL
• Performed senior role by owning an NWO in the development, testing and deployment following set of requirements
provided by the Business
• Resolved issues/bugs analyze-warranty phase
• Assesses review sheets and time sheets on a regular basis to proactively resolve quality and budget issues
• Ensures developers have sufficient infrastructure support to complete their work
• Participates in quality assurance activities
• Participates in process audits, as assigned
• Participates in root cause analysis sessions
• Supervises developers to ensure they meet quality, budget and schedule goals
• Identified issue and recommended solutions
• Accomplished weekly status reports
• Participated in peer reviews
• Communicates with the programmers the user requests and requirements; deal also with other application for the
interface files handoff
ANALYZE
• Coordinate with all the application owners to generate a solution to one or more Biz requests
• Analyze the base system for the system changes in detail
• Ensures that there is an accurate and complete impact analysis done
• Involve in both low and high level walk through of specific requirement with inputs whether as a designer, developer
or as a tester
• Performs simple to complex code analysis responsibilities
DESIGN
• Design Programs/Modules: Create detailed designs for program modules that reflect the high level specifications
set by Business Analysts and comply with the standards of the Client in terms of format and logic
• Design new/modified COBOL/JCL modules assigned
• Prepares test cases for system testing and evaluation
• Prepares low-level technical designs
• Functioned as Analyst/Programmer. This involves design and creation of program specifications and creation of
new interface files and jcls
• Performs peer-review by responsibly using the Technical Design review checklist
• Performs efficient peer-to-peer internal reviews
• Confirms understanding of the requirements and functional/technical designs during hand-off meetings and other
channels
• Communicates with the programmers the user requests and requirements; deal also with other application for the
interface files handoff
BUILD
• Walk-thru sessions with the Developer on Functionality Specs and High level discussion of the design
• Create package for entities
• Provides design support and technical assistance to developer
• This involves creation and revision of jcls, programs and interface files
• Performs simple to complex coding and analysis responsibilities.
• Revise existing programs
• Performed/created/executed Component Tests
• Performed coding and unit testing , as well as documenting program modules
• Translate design documents into code
• Program Coding: Transform program detailed design into COBOL/DB2 code, ensuring that the code follows the
coding standards set by the client.
• Documents test results and system changes.
• Develop team members' capabilities
• Addresses performance problems and collaborates with individuals to find a solution
• As capacity permits assumes the responsibilities of the developer which includes
• Build code modules
• Conducts code reviews
Page 6 of 14

7. • Manages the code review to ensure the code satisfies the design specifications and complies with project
standards
• Prepare unit test planning documents (test approach, test conditions, test data)
• Creation of Module Test Plans: Design and compose module test scripts to test if the program is able to perform its
functionality as well as test if it is able to handle errors and exceptions properly.
• Execute unit test according to unit test plan
• Reviewed build deliverables
• Revise code, Test Plan, Test execution if needed
TEST
• Module Testing: Conduct module tests for developed programs by creating test data based on test scripts and by
running the program using the developed test data
• As a tester, works on data set-up as well as creation of events that involves reviewing of TDCs.
• Review test deliverables
• Plans, prepares and executes unit tests
• Monitor and support System integration test.
• Monitor user acceptance test according to user acceptance test plan
• Involved in the testing of the programs using COBOL/EZYTRIEVE
• Support UAT execution and verification
• Handles queries from other interfaces when assign to Dev Support Team of CACS
• Provides fix support in Test phases
• Assists business analysts both technical and functional.
• Review and validate SIT/UAT results
• Attend Defect call
• Key performance measures for designer/developer for Citi include:
• On time performance for detailed software designs and program coding
• Delivery of detailed designs, program code and test plans within proposed budget.
• Client satisfaction with timeliness and quality of support
ROLLOUT
• Support pre-install issue resolution and verification of modified CACS entities.
• Assist in defining Implementation plan (I-plan) listing all RFCs/ARs for CACs and specific checklists (sign-
offs/approvals) necessary for the production install (i.e., specific technology and business requirements for the
install).
• Support post-install business and technology validation, inquiries and/or issues.
• Finalize RFCs/ARs and packages containing the changed/recompiled entities
• Seek approval of RFCs/ARs(web doc) and packages
•Involved in testing and implementation of the programs using COBOL/EZYTRIEVE/CHANGEMAN
• Verify code moves and communicate results
IMPLEMENTATION SUPPORT
• Adhere to the prescribed production run escalation procedures
• Adhere to RFCs and ARs procedures/guidelines
• Adhere to the Migration procedures/guidelines
• Provides system support to other interfaces especially for newly installed project/requirement
• Support production issues timely and effectively in accordance with the SLA’s
• Understand the root causes of the problems and address these root causes to achieve resolution and closure to the
issue
• Ensure zero defects for all changes being introduced in the production environment
• Work diligently on assigned BAU Projects and ensures appropriate and timely updates in accordance with the SLAs
• Do impact analysis and submit analysis for review
• Coordinate with the Manager/Leadership when necessary
• Document the RCA in sharepoint or common PDS on mainframe for future reference.
• Document resolutions clearly before closure.
SENIOR SOFTWARE ENGINEER
ACCENTURE Philippines
Aug 22, 2005 – Dec 15, 2010
ASSIGNMENT
Page 7 of 14

8. American Express - Financial Service/Credit Card Company (Hostcentric Capability: COBOL Mainframe),
SUMMARY
• More than 5 years experience as Information Technology Senior Programmer and currently Analyst
Programmer. Has been responsible in the Business requirement gathering, analysis, design,
development and testing of new projects for Financial Service Consumer Card and OPEN Accounts
Receivable (AR) system process more than $632 billion of receivables with 61 million Card members.
• 5 years experience in systems development using mainframe COBOL, JCL, VSAM, TSO and ISPF
Editor.
• More than five (5) years experience in Information Technology as a Systems Analyst/Programmer
primarily in the IBM Mainframe environment. Has been responsible in the Systems analysis, design
and development of new projects, maintenance of existing systems, testing, conversion, implementation
and production support.
• Solid technical judgment and excellent programming skills using COBOL, DB2-SQL and Job Control
Language (JCL).
• Detail-oriented and multi-tasker.
• Efficient trouble shooting and problem solving skills
• Work independently or as part of a team
• Accustomed to aggressive deadlines and high pressure performance situations
• Have supervised the Team/Developers to ensure they meet the quality, budget and schedule goals.
SOFTWARE
COBOL, DB2, JCL, VSAM, TSO/ISPF, QC
PROFESSIONAL EXPERIENCES
SENIOR PROGRAMMER / ANALYST PROGRAMMER
Financial Service, Credit Card Company
January 2006 to December 2010
Financial Service Consumer Card and OPEN Accounts Receivable (AR) system process more than $632
billion of receivables with 61 million Card members. This system interface with virtually every major
system including customer service, fraud, risk, marketing, and Membership Rewards. Not only do these
systems require higher level of operational stability, but new capabilities must continually be delivered in
order to support the Financial Service growth objectives. Financial Service keeps the consolidated data of
all the credit card transactions. Basically, all application systems extract their transactions to provide a
summarized data. It runs COBOL batch jobs and uses COBOL online applications to maintain day to day
transactions and accounts balances in DB2 database, and VSAM files.
ROLE DESCRIPTION
Developer/Tester/Designer/Analyst/Application Architect
ROLE OVERVIEW
The software developer is primarily involved in the development lifecycle of a project or IMR. The
software developer participates throughout the various development phases of project or IMR, as stated
in the Process Guide documents.
GENERAL
• Follow ISO guidelines and those stated in Accenture Policy 57: Security of Information and Acceptable Use of
Systems
• Performed lead role by being an application architect for a project/requirement
• Resolved issues/bugs analyze-warranty phase
• Update Manual or User guides
• Assesses review sheets and time sheets on a regular basis to proactively resolve quality and budget issues
• Ensures developers have sufficient infrastructure support to complete their work
• Participates in quality assurance activities
• Participates in process audits, as assigned
• Participates in root cause analysis sessions
• Assist CI teams in planning, implementing and rolling out CI initiatives, as assigned
Page 8 of 14

9. • Supervises developers to ensure they meet quality, budget and schedule goals
• Identified issue and recommended solutions
• Accomplished weekly status reports
• Participated in peer reviews
• Communicates with the programmers the user requests and requirements; deal also with other application for the
interface files handoff
ANALYZE
• Coordinate with all the application owners to generate a solution to one or more Biz requests
• Analyze the base system for the system changes in detail
• Ensures that there is an accurate and complete impact analysis done
• Involve in both low and high level walk through of specific requirement with inputs whether as a designer, developer
or as a tester
• Performs simple to complex code analysis responsibilities
DESIGN
• Prepare test region to be used for unit test execution
• Design Programs/Modules: Create detailed designs for program modules that reflect the high level specifications
set by Business Analysts and comply with the standards of the Client in terms of format and logic
• Design new/modified COBOL/JCL modules assigned
• Prepares test cases for system testing and evaluation
• Prepares low-level technical designs
• Functioned as Team Leader/Analyst/Programmer. This involves design and creation of program specifications and
creation of new interface files and jcls
• Performs peer-review by responsibly using the Technical Design review checklist
• Performs efficient peer-to-peer internal reviews
• Confirms understanding of the requirements and functional/technical designs during hand-off meetings and other
channels
• Communicates with the programmers the user requests and requirements; deal also with other application for the
interface files handoff
BUILD
• Walk-thru sessions with the Developer on Functionality Specs and High level discussion of the design
• Create package for entities
• Provides design support and technical assistance to developer
• This involves creation and revision of jcls, programs and interface files
• Performs simple to complex coding and analysis responsibilities.
• Revise existing programs
• Performed/created/executed Component Tests
• Performed coding and unit testing , as well as documenting program modules
• Translate design documents into code
• Program Coding: Transform program detailed design into COBOL/DB2 code, ensuring that the code follows the
coding standards set by Accenture and by the client.
• Documents test results and system changes.
• Develop team members' capabilities
• Addresses performance problems and collaborates with individuals to find a solution
• As capacity permits assumes the responsibilities of the developer which includes
• Build code modules
• Conducts code reviews
• Manages the code review to ensure the code satisfies the design specifications and complies with project
standards
• Logs review points in the Pointsheet Database as defined in the detailed procedures in the Engagement Database
• Prepare unit test planning documents (test approach, test conditions, test data)
• Creation of Module Test Plans: Design and compose module test scripts to test if the program is able to perform its
functionality as well as test if it is able to handle errors and exceptions properly.
• Execute unit test according to unit test plan
• Reviewed build deliverables
• Log issues that are discovered during unit testing in the Issues Database
• Revise code, Test Plan, Test execution if needed
TEST
Page 9 of 14

10. • Module Testing: Conduct module tests for developed programs by creating test data based on test scripts and by
running the program using the developed test data
• As a tester, works on data set-up as well as creation of events that involves reviewing of TDCs.
• Performed/created/executed Integration Tests
• Review test deliverables
• Plans, prepares and executes unit tests
• Execute assembly test according to assembly test plan
• Execute user acceptance test according to user acceptance test plan
• Involved in the testing of the programs using COBOL/DB2
• Log Fixits for execution issues found
• Support UAT execution and verification
• Handles queries from other interfaces when assign from TSO/DST (Dev Support Team)
• Provides fix-it support in Test and Observation phases
• Assists business analysts in executing their tests
• Review and Execute SIT/UAT
• Attend Defect call
• Key performance measures for designer/developer for Amex Returns include:
• On time performance for detailed software designs and program coding
• Delivery of detailed designs, program code and test plans within proposed budget.
• Client satisfaction with timeliness and quality of support
ROLLOUT
• Support pre-install issue resolution and verification of modified Membership Rewards entities.
• Assist in defining installation plan (I-plan) and specific checklists (sign-offs) necessary for the production install (i.e.,
specific technology and business requirements for the install).
• Support post-install business and technology validation, inquiries and/or issues.
• Finalize CMR and package containing the changed/recompiled entities
• Seek approval of CMR and package
•Involved in testing and implementation of the programs using COBOL/DB2/CHANGEMAN
• Verify code moves and communicate results
PRODUCTION SUPPORT
• Adhere to the prescribed production escalation procedures
• Adhere to IMR, SSR and PRC procedures/guidelines
• Adhere to the Migration procedures/guidelines
• Provides system support to other interfaces especially for newly installed project/requirement
• Support production issues timely and effectively in accordance with the SLA’s
• Understand the root causes of the problems and address these root causes to achieve resolution and closure to the
issue
• Ensure zero defects for all changes being introduced in the production environment
• Work diligently on assigned IMRs and ensures appropriate and timely updates to the tickets in accordance with the
SLAs
• Do impact analysis and submit analysis for review
• Coordinate with the Phoenix Team when necessary
• Document the RCA in repository or common PDS on mainframe for future reference.
• Document IMR with resolutions, clearly, before closure.
ASSIGNMENT
TopDanmark - Insurance Company (March 9, 2009, May 30, 2009 TCoE – Testing Center of Excellence)
ROLE DESCRIPTION
Major responsibilities for Test Analyst/Tester
GENERAL
• Execute Test scripts.
• Record problems and issues in accordance with the project’s problem and issue management plans.
• Work with the application teams to resolve any issues that arise out of the testing process by assisting defect fix-it
developers with the defect recreation and/or resolution as necessary
• Validate product fixes.
• Provide input to continuous process improvement (CPI) regarding opportunities to improve the testing process and
competency
• Perform additional tasks assigned on top of above mentioned as necessary
Page 10 of 14

11. TEST ANALYST
• Develop test scripts, test conditions, input test data, and expected results for one or more test plans for assembly
tests.
• Conduct peer reviews of test plan documents
• Develop, update and maintain testing standards and procedures.
• Follow the defined processes for test execution; assist new resources with the processes
• Participate in the release control process (when the application is transferred from the build team to the test team) to
ensure that solutions meet business requirements.
• Inform the test lead of any issues that may affect the schedule, budget, or quality of the product or the testing
process.
• Update test lead with the status of assigned tasks as well as status of assigned resources
• Escalate critical defects and/or risks and issues found and assigned resources that could impede test
planning/execution progress
• Assist with estimation of testing efforts/release deliverables
TESTER
• Coordinate with the Test Lead and/or Test Analyst on tasks to be worked on
• Seek training opportunities to enhance business and competency skill set
PRODUCTION SUPERVISOR
Peerless Integrated Services, Inc. (PSI)
June 16, 2005 – August 15, 2005
ASSIGNMENT: MLM Foods Incorporated / BMS – Mead Johnson
On-the-Job-Training
Philippine Long Distance Telephone (PLDT)
April 14, 2004 – September 10, 2004
ASSIGNMENT: Operations Section under the Special Networks Division
E D U C A T I O N
Tertiary Education
S.Y. 2000 to 2004
Mapua Institute of Technology
Intramuros, Manila
BS ECE Bachelor of Science in Electronics and Communications Engineering
Cisco Networking Academy Semester 4: Wide Area Networking
April 2003
Cisco Networking Academy Semester 3: Switching Basics and Intermediate Routing
January 2003
Cisco Networking Academy Semester 2: Routers and Routing Basics
September 2002
Cisco Networking Academy Semester 1: Networking Basics
July 2002
• Joined Mathematics Wizard 2002
Secondary Education
S.Y. 1996 to 2000
Notre Dame of Greater Manila
12th
Ave., Grace Park, Caloocan City
• Batch Mathematician ’97 (Math Contest)
• Peer Helpers, President
• NDGM Table Tennis Team
Primary Education
S.Y. 1990 to 1996
Notre Dame of Greater Manila
12th
Ave., Grace Park, Caloocan City
• Received 2nd
Honor Awards
Page 11 of 14

12. • Math Wizard
• Junior Peer Helper, PRO
Q U A L I F I C A T I O N S
Strong technical and have a depth experience in IT. Good moral character and interpersonal skill, articulate, fluent, good oral and
written communication skills (English and Filipino), dynamic, aggressive, organized and hardworking, willing to learn new tasks, easily
blend with the group, personable, courteous and friendly
I N T E R E S T S
Information Technology, Programming, Software Engineering, Communications, Electronics, Mathematics
T R A I N I N G A N D C O N T I N U I N G E D U C A T I O N
Course Company/Vendor Date Taken
Information Technology in 2020
Building a Collective Intelligence
Accenture/Massachusetts Institute of
Technology (MIT) Jul-2010
PHILS Basic CICS Accenture Mar-2010
COBOL: Advanced Programming Accenture Jan-2009
QPI (Quality Process Improvement) Overview Accenture Jan-2009
Client Data Protection: Your Responsibility Accenture Jan-2009
Business Etiquette and Professionalism: Etiquette and the
Business Meeting Accenture Jan-2009
Legacy Detailed Design - Batch v1.1 Accenture Jan-2009
Legacy Detailed Design - Online v1.1 Accenture Jan-2009
Application Testing - Define Assembly Test Cycles Accenture Jan-2009
Application Testing - Prepare and Execute Assembly Test Accenture Jan-2009
Writing to Maximize Business Results: Writing Effective E-
mail Messages Accenture Jan-2009
Business Grammar Essentials: Sentence Construction Accenture Jan-2009
Problem-solving and Decision-making for Business:
Framing the Problem Accenture Jan-2009
Business Grammar Essentials: Foundations of Grammar Accenture Jan-2009
Business Writing Essentials: Writing with Intention Accenture Jan-2009
Business Writing Essentials: Writing to Reach the Audience Accenture Jan-2009
COBOL: Debugging and Testing Accenture Jan-2009
Introducing COBOL Accenture Jan-2009
Business Writing Essentials: Avoiding Errors in Usage and
Punctuation Accenture Jan-2009
COBOL: Report Writer Accenture Jan-2009
COBOL: File Handling Accenture Jan-2009
Database Management Accenture Jan-2009
Participating in Teams: Participating in Teams Simulation Accenture Dec-2008
Assertive Communication: Professional Assertiveness Accenture Dec-2008
Unit Testing Accenture Nov-2008
Using the Code Booster Accenture Jul-2008
MTA - 2010 - What is Technology Architecture? Accenture Jul-2008
MLA Accenture Manila Delivery Center Security Awareness
Training Accenture Jan-2009
ISO 9000:2000 Overview: Building a Quality Management
System Accenture May-2008
Offering of Effective Technical Writing: Solutions/Services Accenture Feb-2008
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13. (v2)
Legacy Detailed Design - Reference Guide v1.1 Accenture Jan-2008
Global Performance Management: Set Objectives Accenture Jan-2008
Data Privacy - What It Means and Why It Matters Accenture Aug-2007
Mainframe: ISPF Accenture Dec-2007
Offering of MLA Advanced COBOL Programming Accenture Apr-2007
Offering of ATS Software Configuration Management Accenture Mar-2007
Offering of ATS Peer Review Accenture Mar-2007
Offering of ATS Continuous Improvement Accenture Mar-2007
Offering of MLA CMMi Overview Accenture Mar-2007
Offering of ATS Defect Prevention Accenture Mar-2007
Offering of ATS Metrics Overview Accenture Feb-2007
MLA Application Programming
Hostcentric - DB2 Accenture Oct-2005
Meeting of Offering of MLA-V English Skills Training
Basic of Offering of MLA Accenture Oct-2005
ATS Application Programming
Hostcentric - Mainframe Accenture Oct-2005
IC Fabrication Mapua Institute of Technology Nov-2004
Robotics Mapua Institute of Technology Aug-2004
Bridging the Campus-Career Gap Mapua Institute of Technology Aug-2004
GPRS (General Packet Radio Service) TECHNOLOGY Mapua Institute of Technology Jul-2004
Water Pollution and Water Treatment Mapua Institute of Technology Mar-2003
Microwave Design: Software Application Mapua Institute of Technology Nov-2002
Programmable Logic Controller (FESTO and OMRON) Mapua Institute of Technology Aug-2002
Page 13 of 14

14. SKILLS
Skill Proficiency
COBOL Skilled
DB2 Database (SQL) Skilled
IMS DB (Information Management System - Database) Skilled
IMS DC (Information Management System - Data Communications) Skilled
CLP – AS400 Skilled
TAMIC Skilled
JCL – Mainframe Skilled
Microsoft Excel Skilled
Microsoft Windows 2000 Skilled
Microsoft Word Template Document Skilled
TSO/ISPF Skilled
Visio Skilled
VSAM (Virtual Storage Access Method) Skilled
Windows 2000 Skilled
Lotus Notes Beginner
Microsoft PowerPoint Beginner
Microsoft Outlook Beginner
Microsoft SQL Server Beginner
Microsoft Windows XP Beginner
CICS (Customer Information Control System) Trained
Visual Basic C++ Trained
O R G A N I Z A T I O N S
Accenture Solutions Delivery Academy
Member (2006-present)
Institute of Electronics and Communications Engineer of the Philippines,
Mapua Institute of Technology Chapter (IECEP–MIT), Intramuros Manila
Outstanding Applicant - Sports Committee
Member (2003-present)
Philippine Canine Club Incorporated,
Associate Member
Member (2003-present)
R E F E R E N C E S
Ferdinand Domingo
Senior Manager
Citibank
+6581256922
Maricar Macaspac
Business Analyst
Citibank
+6598762422
Engr. Alejandro H. Ballado
Head of Communications Laboratory
School EE-ECE-CoE +639195849095
Mapua Institute of Technology
Intramuros, Manila, Philippines
Leonardo C. Flores
Graphic Artist
+639195664546
Design Department
ABS-CBN Broadcasting Corporation
Mother Ignacia Street, Quezon City, Philippines
Page 14 of 14