SlideShare a Scribd company logo
Negotiation Mastery
Boutique Office – 26 April 2017
What qualities make a good sales person?
_________________
_________________
_________________
_________________
_________________
What qualities make a good sales person?
Good Talker
Product Knowledge
Confidence
Hardworking
Good listener
What qualities make a good sales person?
What qualities make a good sales person?
It’s about listening
Selling
8
9
10
11
rder
aker
roblem
olver
ver
ervicer
eople
leaser
12
Features Vs Benefits
What is the difference between a
feature and a benefit?
Features Vs Benefits
Features Vs Benefits
Features Vs Benefits
Features Vs Benefits
Presenter’s point of view
Presentation
Past
X
END
Presentation X
START
Future
Audience’s point of view
Different Points of View
FEATURES
BENEFITS
Presentation
Past
X
END
Presentation X
START
Future
Different Points of View
FEATURES
AFTERS
Newspaper The news
Pair of glasses Vision
Lamp Light
Time to practice
Negotiation
Negotiation
The 5 golden rules
Negotiation
The 5 golden rules
1 - Do not negotiate
Negotiation
The 5 golden rules
1 - Do not negotiate
2 - Do not negotiate with yourself
Negotiation
The 5 golden rules
1 - Do not negotiate
2 - Do not negotiate with yourself
3 -Listen more & Talk less
Negotiation
The 5 golden rules
1 - Do not negotiate
2 - Do not negotiate with yourself
3 -Listen more & Talk less
4 - No free gift
Negotiation
The 5 golden rules
1 - Do not negotiate
2 - Do not negotiate with yourself
3 -Listen more & Talk less
4 - No free gift
5 – Never tell your bottom line
All about money?
1 – Emotional?
2 – Win-win?
3 – Uniqueness?
Negotiation
For your budget / timescale / requirements
Expand the options
Expand the options
For your budget / timescale / requirements
Expand the options
For your budget / timescale / requirements
1 – Option A
Expand the options
For your budget / timescale / requirements
1 – Option A
2 – Option B
Expand the options
For your budget / timescale / requirements
1 – Option A
2 – Option B
3 – Option C
Sell the ‘difference’
For your budget / timescale / requirements
1 – Reminder of afters
2 – More affordable solution is…
3 – Option A or B
4 – Which do you prefer?
Sell the ‘difference’
For your budget / timescale / requirements
1 – Reminder of afters
2 – More affordable solution is…
3 – Option A or B
4 – Which do you prefer?
Sell the ‘difference’
For your budget / timescale / requirements
1 – Reminder of afters
2 – More affordable solution is…
3 – Option A or B
4 – Which do you prefer?
Sell the ‘difference’
For your budget / timescale / requirements
1 – Reminder of afters
2 – More affordable solution is…
3 – Option A or B
4 – Which do you prefer?
Time to practice
The next steps

More Related Content

Similar to Negotiation Mastery - 26th April 2017

Speed Wins: Launching new products and services. pptx
Speed Wins: Launching new products and services. pptxSpeed Wins: Launching new products and services. pptx
Speed Wins: Launching new products and services. pptx
Peter Eales
 
Seminar 6: Putting it All Together: Writing the Ideal Business Plan
Seminar 6: Putting it All Together: Writing the Ideal Business PlanSeminar 6: Putting it All Together: Writing the Ideal Business Plan
Seminar 6: Putting it All Together: Writing the Ideal Business Plan
Startup Seminar Series
 
Odoo Experience 2018 - How to Efficiently Sell Odoo to SMEs
Odoo Experience 2018 - How to Efficiently Sell Odoo to SMEsOdoo Experience 2018 - How to Efficiently Sell Odoo to SMEs
Odoo Experience 2018 - How to Efficiently Sell Odoo to SMEs
ElínAnna Jónasdóttir
 
Marketing Essentials: Introduction to Marketing & Branding
Marketing Essentials: Introduction to Marketing & BrandingMarketing Essentials: Introduction to Marketing & Branding
Marketing Essentials: Introduction to Marketing & Branding
Sports and Social Change
 
The Future of Finance is Human
The Future of Finance is HumanThe Future of Finance is Human
The Future of Finance is Human
Stefan Kolle
 
How to Become a Better Sales Closer
How to Become a Better Sales CloserHow to Become a Better Sales Closer
How to Become a Better Sales Closer
SalesScripter
 
Selling innovations & innovative selling
Selling innovations & innovative sellingSelling innovations & innovative selling
Selling innovations & innovative selling
KYBOKO - Better Business Development
 
Marketing Fundamentals Part 1 Key Concepts in Marketing
Marketing Fundamentals Part 1   Key Concepts in MarketingMarketing Fundamentals Part 1   Key Concepts in Marketing
Marketing Fundamentals Part 1 Key Concepts in Marketing
Kinsight, Inc.
 
Master's certificate in sales management day 2 (march 2016)
Master's certificate in sales management   day 2 (march 2016)Master's certificate in sales management   day 2 (march 2016)
Master's certificate in sales management day 2 (march 2016)
1-degree INC
 
STRATEGY
STRATEGYSTRATEGY
Is1 workshop 8 make, take & sell challenge student
Is1 workshop 8   make, take & sell challenge studentIs1 workshop 8   make, take & sell challenge student
Is1 workshop 8 make, take & sell challenge student
moduledesign
 
An introduction to agile business analysis
An introduction to agile business analysisAn introduction to agile business analysis
An introduction to agile business analysis
Dennis Stevens
 
Training Overview
Training OverviewTraining Overview
Training Overview
BarryMHurst
 
Personalization Strategy Workshop - San Francisco
Personalization Strategy Workshop - San FranciscoPersonalization Strategy Workshop - San Francisco
Personalization Strategy Workshop - San Francisco
Optimizely
 
Winning Business in Todays Market: Optimizing Bid Decisions - Joe Yearta
Winning Business in Todays Market: Optimizing Bid Decisions - Joe YeartaWinning Business in Todays Market: Optimizing Bid Decisions - Joe Yearta
Winning Business in Todays Market: Optimizing Bid Decisions - Joe Yearta
DecosimoCPAs
 
Entrepreneurship & Early Stages Growth Marketing Planning
Entrepreneurship & Early Stages Growth Marketing PlanningEntrepreneurship & Early Stages Growth Marketing Planning
Entrepreneurship & Early Stages Growth Marketing Planning
Dan Taylor
 
Sales Process Preapproach
Sales Process PreapproachSales Process Preapproach
Sales Process Preapproach
Nj Lopez-Tan
 
Achieving Strategic Alignment for Procurement With the Board…in just 3 pages
Achieving Strategic Alignment for Procurement With the Board…in just 3 pagesAchieving Strategic Alignment for Procurement With the Board…in just 3 pages
Achieving Strategic Alignment for Procurement With the Board…in just 3 pages
Tejari
 
Inside Sales - Approach, Attitude, Techniques
Inside Sales - Approach, Attitude, TechniquesInside Sales - Approach, Attitude, Techniques
Inside Sales - Approach, Attitude, Techniques
Adnan Mohiuddin
 
How to Efficiently Build Your Brand - 5 Ways to Grow BIG, While Spending Small
How to Efficiently Build Your Brand - 5 Ways to Grow BIG, While Spending SmallHow to Efficiently Build Your Brand - 5 Ways to Grow BIG, While Spending Small
How to Efficiently Build Your Brand - 5 Ways to Grow BIG, While Spending Small
Katz Marketing Solutions
 

Similar to Negotiation Mastery - 26th April 2017 (20)

Speed Wins: Launching new products and services. pptx
Speed Wins: Launching new products and services. pptxSpeed Wins: Launching new products and services. pptx
Speed Wins: Launching new products and services. pptx
 
Seminar 6: Putting it All Together: Writing the Ideal Business Plan
Seminar 6: Putting it All Together: Writing the Ideal Business PlanSeminar 6: Putting it All Together: Writing the Ideal Business Plan
Seminar 6: Putting it All Together: Writing the Ideal Business Plan
 
Odoo Experience 2018 - How to Efficiently Sell Odoo to SMEs
Odoo Experience 2018 - How to Efficiently Sell Odoo to SMEsOdoo Experience 2018 - How to Efficiently Sell Odoo to SMEs
Odoo Experience 2018 - How to Efficiently Sell Odoo to SMEs
 
Marketing Essentials: Introduction to Marketing & Branding
Marketing Essentials: Introduction to Marketing & BrandingMarketing Essentials: Introduction to Marketing & Branding
Marketing Essentials: Introduction to Marketing & Branding
 
The Future of Finance is Human
The Future of Finance is HumanThe Future of Finance is Human
The Future of Finance is Human
 
How to Become a Better Sales Closer
How to Become a Better Sales CloserHow to Become a Better Sales Closer
How to Become a Better Sales Closer
 
Selling innovations & innovative selling
Selling innovations & innovative sellingSelling innovations & innovative selling
Selling innovations & innovative selling
 
Marketing Fundamentals Part 1 Key Concepts in Marketing
Marketing Fundamentals Part 1   Key Concepts in MarketingMarketing Fundamentals Part 1   Key Concepts in Marketing
Marketing Fundamentals Part 1 Key Concepts in Marketing
 
Master's certificate in sales management day 2 (march 2016)
Master's certificate in sales management   day 2 (march 2016)Master's certificate in sales management   day 2 (march 2016)
Master's certificate in sales management day 2 (march 2016)
 
STRATEGY
STRATEGYSTRATEGY
STRATEGY
 
Is1 workshop 8 make, take & sell challenge student
Is1 workshop 8   make, take & sell challenge studentIs1 workshop 8   make, take & sell challenge student
Is1 workshop 8 make, take & sell challenge student
 
An introduction to agile business analysis
An introduction to agile business analysisAn introduction to agile business analysis
An introduction to agile business analysis
 
Training Overview
Training OverviewTraining Overview
Training Overview
 
Personalization Strategy Workshop - San Francisco
Personalization Strategy Workshop - San FranciscoPersonalization Strategy Workshop - San Francisco
Personalization Strategy Workshop - San Francisco
 
Winning Business in Todays Market: Optimizing Bid Decisions - Joe Yearta
Winning Business in Todays Market: Optimizing Bid Decisions - Joe YeartaWinning Business in Todays Market: Optimizing Bid Decisions - Joe Yearta
Winning Business in Todays Market: Optimizing Bid Decisions - Joe Yearta
 
Entrepreneurship & Early Stages Growth Marketing Planning
Entrepreneurship & Early Stages Growth Marketing PlanningEntrepreneurship & Early Stages Growth Marketing Planning
Entrepreneurship & Early Stages Growth Marketing Planning
 
Sales Process Preapproach
Sales Process PreapproachSales Process Preapproach
Sales Process Preapproach
 
Achieving Strategic Alignment for Procurement With the Board…in just 3 pages
Achieving Strategic Alignment for Procurement With the Board…in just 3 pagesAchieving Strategic Alignment for Procurement With the Board…in just 3 pages
Achieving Strategic Alignment for Procurement With the Board…in just 3 pages
 
Inside Sales - Approach, Attitude, Techniques
Inside Sales - Approach, Attitude, TechniquesInside Sales - Approach, Attitude, Techniques
Inside Sales - Approach, Attitude, Techniques
 
How to Efficiently Build Your Brand - 5 Ways to Grow BIG, While Spending Small
How to Efficiently Build Your Brand - 5 Ways to Grow BIG, While Spending SmallHow to Efficiently Build Your Brand - 5 Ways to Grow BIG, While Spending Small
How to Efficiently Build Your Brand - 5 Ways to Grow BIG, While Spending Small
 

More from KPI Consultancy

Business Writing Essentials - 23 February 2018
Business Writing Essentials - 23 February 2018Business Writing Essentials - 23 February 2018
Business Writing Essentials - 23 February 2018
KPI Consultancy
 
Public Speaking Essentials - 17 January & 23 March 2018
Public Speaking Essentials - 17 January & 23 March 2018Public Speaking Essentials - 17 January & 23 March 2018
Public Speaking Essentials - 17 January & 23 March 2018
KPI Consultancy
 
Selling Skills Essentials - 18th October & 13th December 2017
Selling Skills Essentials - 18th October & 13th December 2017Selling Skills Essentials - 18th October & 13th December 2017
Selling Skills Essentials - 18th October & 13th December 2017
KPI Consultancy
 
Business Writing Mastery - 13th September 2017
Business Writing Mastery - 13th September 2017 Business Writing Mastery - 13th September 2017
Business Writing Mastery - 13th September 2017
KPI Consultancy
 
Present For Impact - 6th September & 6th December 2017
Present For Impact - 6th September & 6th December 2017Present For Impact - 6th September & 6th December 2017
Present For Impact - 6th September & 6th December 2017
KPI Consultancy
 
Advanced Business Writing - 16th August 2017
Advanced Business Writing - 16th August 2017Advanced Business Writing - 16th August 2017
Advanced Business Writing - 16th August 2017
KPI Consultancy
 
Public Speaking Essentials - 26 July & 11 October 2017
Public Speaking Essentials - 26 July & 11 October 2017Public Speaking Essentials - 26 July & 11 October 2017
Public Speaking Essentials - 26 July & 11 October 2017
KPI Consultancy
 
Business Writing Essentials - 19th July & 15th November 2017
Business Writing Essentials - 19th July & 15th November 2017Business Writing Essentials - 19th July & 15th November 2017
Business Writing Essentials - 19th July & 15th November 2017
KPI Consultancy
 
Advanced Selling Skills - 12th July, 20th September, 1st November 2017
Advanced Selling Skills - 12th July, 20th September, 1st November 2017Advanced Selling Skills - 12th July, 20th September, 1st November 2017
Advanced Selling Skills - 12th July, 20th September, 1st November 2017
KPI Consultancy
 
Winning Pitch - 3rd May 2017
Winning Pitch - 3rd May 2017Winning Pitch - 3rd May 2017
Winning Pitch - 3rd May 2017
KPI Consultancy
 
The Bulletproof Speaker - 5th April 2017
The Bulletproof Speaker - 5th April 2017The Bulletproof Speaker - 5th April 2017
The Bulletproof Speaker - 5th April 2017
KPI Consultancy
 
Value selling slides 29032017
Value selling slides   29032017Value selling slides   29032017
Value selling slides 29032017
KPI Consultancy
 
Value Selling - 22 February 2017
Value Selling - 22 February 2017Value Selling - 22 February 2017
Value Selling - 22 February 2017
KPI Consultancy
 
Close Deals Faster - 28 September 2016
Close Deals Faster - 28 September 2016Close Deals Faster - 28 September 2016
Close Deals Faster - 28 September 2016
KPI Consultancy
 
Speak to Sell - 7 September 2016
Speak to Sell - 7 September 2016Speak to Sell - 7 September 2016
Speak to Sell - 7 September 2016
KPI Consultancy
 
Network Like a Pro - 24 August 2016
Network Like a Pro - 24 August 2016Network Like a Pro - 24 August 2016
Network Like a Pro - 24 August 2016
KPI Consultancy
 
Bulletproof Speaker - 10 August 2016
Bulletproof Speaker - 10 August 2016Bulletproof Speaker - 10 August 2016
Bulletproof Speaker - 10 August 2016
KPI Consultancy
 

More from KPI Consultancy (17)

Business Writing Essentials - 23 February 2018
Business Writing Essentials - 23 February 2018Business Writing Essentials - 23 February 2018
Business Writing Essentials - 23 February 2018
 
Public Speaking Essentials - 17 January & 23 March 2018
Public Speaking Essentials - 17 January & 23 March 2018Public Speaking Essentials - 17 January & 23 March 2018
Public Speaking Essentials - 17 January & 23 March 2018
 
Selling Skills Essentials - 18th October & 13th December 2017
Selling Skills Essentials - 18th October & 13th December 2017Selling Skills Essentials - 18th October & 13th December 2017
Selling Skills Essentials - 18th October & 13th December 2017
 
Business Writing Mastery - 13th September 2017
Business Writing Mastery - 13th September 2017 Business Writing Mastery - 13th September 2017
Business Writing Mastery - 13th September 2017
 
Present For Impact - 6th September & 6th December 2017
Present For Impact - 6th September & 6th December 2017Present For Impact - 6th September & 6th December 2017
Present For Impact - 6th September & 6th December 2017
 
Advanced Business Writing - 16th August 2017
Advanced Business Writing - 16th August 2017Advanced Business Writing - 16th August 2017
Advanced Business Writing - 16th August 2017
 
Public Speaking Essentials - 26 July & 11 October 2017
Public Speaking Essentials - 26 July & 11 October 2017Public Speaking Essentials - 26 July & 11 October 2017
Public Speaking Essentials - 26 July & 11 October 2017
 
Business Writing Essentials - 19th July & 15th November 2017
Business Writing Essentials - 19th July & 15th November 2017Business Writing Essentials - 19th July & 15th November 2017
Business Writing Essentials - 19th July & 15th November 2017
 
Advanced Selling Skills - 12th July, 20th September, 1st November 2017
Advanced Selling Skills - 12th July, 20th September, 1st November 2017Advanced Selling Skills - 12th July, 20th September, 1st November 2017
Advanced Selling Skills - 12th July, 20th September, 1st November 2017
 
Winning Pitch - 3rd May 2017
Winning Pitch - 3rd May 2017Winning Pitch - 3rd May 2017
Winning Pitch - 3rd May 2017
 
The Bulletproof Speaker - 5th April 2017
The Bulletproof Speaker - 5th April 2017The Bulletproof Speaker - 5th April 2017
The Bulletproof Speaker - 5th April 2017
 
Value selling slides 29032017
Value selling slides   29032017Value selling slides   29032017
Value selling slides 29032017
 
Value Selling - 22 February 2017
Value Selling - 22 February 2017Value Selling - 22 February 2017
Value Selling - 22 February 2017
 
Close Deals Faster - 28 September 2016
Close Deals Faster - 28 September 2016Close Deals Faster - 28 September 2016
Close Deals Faster - 28 September 2016
 
Speak to Sell - 7 September 2016
Speak to Sell - 7 September 2016Speak to Sell - 7 September 2016
Speak to Sell - 7 September 2016
 
Network Like a Pro - 24 August 2016
Network Like a Pro - 24 August 2016Network Like a Pro - 24 August 2016
Network Like a Pro - 24 August 2016
 
Bulletproof Speaker - 10 August 2016
Bulletproof Speaker - 10 August 2016Bulletproof Speaker - 10 August 2016
Bulletproof Speaker - 10 August 2016
 

Negotiation Mastery - 26th April 2017