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NEC
Bryan Williams,
Director of Marketing
NEC Corporation of America
2 © NEC Corporation of America 2019 NEC Group Internal Use Only
Agenda
Who is NEC?
Working with True Influence
The Journey
The Results
The Future
Who are we?
6 © NEC Corporation of America 2019 NEC Group Internal Use Only
Who are we?
▌NEC is a leading Technology Integrator of B2B
Technology Solutions.
▌This ranges from Communication Solutions, Facial Recognition
and Biometric Technology to Storage and Data Center oriented
Technologies that lend themselves to B2B, so the end user can
conduct business to their end customers.
▌Our focus is on making the experience for the end user’s
customers safer, secure, and efficient.
7 © NEC Corporation of America 2019 NEC Group Internal Use Only
Goals for Our End Users:
Being able to conduct business without failure
and without issue.
Provide an integrated customized experience.
Working with True Influence
9 © NEC Corporation of America 2019 NEC Group Internal Use Only
How Long Have We Used True Influence?
We’ve used True Influence and
the PersonaBaseTM solution for
the past 12 to 18 months and
continue to use both currently.
10 © NEC Corporation of America 2019 NEC Group Internal Use Only
Issues That Needed Addressing
1. We wanted to add new business to our client lists.
2. We wanted to find the right prospects to turn into customers.
3. We wanted help in identifying those hand-raisers who wanted
to provide an overall better experience for their customers.
11 © NEC Corporation of America 2019 NEC Group Internal Use Only
Why PersonaBaseTM was the Right Solution
We at NEC pride ourselves on giving our
customers a better experience, and were
looking for a company to work with that
had the same level of concern for their
customers. True Influence met that
critical criteria.
12 © NEC Corporation of America 2019 NEC Group Internal Use Only
Why PersonaBaseTM was the Right Solution
NEC looked at other companies, and attempted to do
research with internal stakeholders.
After looking over the proof of concept True Influence
offered, we concluded True Influence was a good fit.
The Journey
How We Leveraged PersonaBaseTM
in Our Day-To-Day Process
14 © NEC Corporation of America 2019 NEC Group Internal Use Only
Marketing Efforts In Two Categories:
▌Organic Activities
These individuals come to us organically
without direct outreach.
▌Paid Activities
This category is filled by True Influence (a
business partner) trusted with the task of
generating content data and pipeline
creation.
The success we have experienced has
allowed us to take the data and use it in
filling our pipeline on a day-to-day basis.
15 © NEC Corporation of America 2019 NEC Group Internal Use Only
Paid Activities
▌New data comes in using the PersonaBaseTM solution
▌Data is provided to the NEC Inside Sales team
▌We make appointments at the funnel stage appropriate
to the offering
▌We walk our data through an email marketing platform
to nurture those individuals that have spiked interest.
16 © NEC Corporation of America 2019 NEC Group Internal Use Only
Any Challenges?
▌We at NEC obviously had to make
some internal adjustments to create a
cooperative synergy in order to
maximize the use of the intent data.
▌NEC initially worked with the True
Influence team to create a synergy
between the PersonaBaseTM solution
and our Sales team.
▌True Influence continues to be there,
ready to engage if problems arise.
The Results
18 © NEC Corporation of America 2019 NEC Group Internal Use Only
What Are The Results?
Since leveraging the True Influence platform, we have noticed
an uptick in our appointment setting. NEC has seen several
large customers come through the door.
19 © NEC Corporation of America 2019 NEC Group Internal Use Only
What Are The Results?
True Influence is being used to:
Segment the NEC Audience
Target the NEC Audience
Populate the NEC Audience with timely content
20 © NEC Corporation of America 2019 NEC Group Internal Use Only
What Are The Results?
Satisfaction Level: Ecstatic!
Using the PersonaBaseTM platform, True Influence
has given NEC a visibility we did not previously
have, to turn our prospects into potential
customers.
The Future
22 © NEC Corporation of America 2019 NEC Group Internal Use Only
Future Goals with PersonaBaseTM
▌Working with True Influence has changed the
way we do business.
▌True Influence’s Contact Verification has given
NEC the confidence to know we are engaging
with the right person: the decision-maker or
the appropriate influencer.
23 © NEC Corporation of America 2019 NEC Group Internal Use Only
Future Goals with PersonaBaseTM
Comparing True Influence to other service providers,
we found that True Influence cares about NEC as
much as NEC cares about their customers.
As part of a marketing ecosystem, it is important
to have a vendor like True Influence.
That is why we at NEC continue to work
with the True Influence team.
To learn more:
visit: www.trueinfluence.com | phone: 1-888-301-
4758

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NEC & True Influence - SDSummit Case Study 2019 w/ Bryan Williams

  • 1. NEC Bryan Williams, Director of Marketing NEC Corporation of America
  • 2. 2 © NEC Corporation of America 2019 NEC Group Internal Use Only
  • 3.
  • 4. Agenda Who is NEC? Working with True Influence The Journey The Results The Future
  • 6. 6 © NEC Corporation of America 2019 NEC Group Internal Use Only Who are we? ▌NEC is a leading Technology Integrator of B2B Technology Solutions. ▌This ranges from Communication Solutions, Facial Recognition and Biometric Technology to Storage and Data Center oriented Technologies that lend themselves to B2B, so the end user can conduct business to their end customers. ▌Our focus is on making the experience for the end user’s customers safer, secure, and efficient.
  • 7. 7 © NEC Corporation of America 2019 NEC Group Internal Use Only Goals for Our End Users: Being able to conduct business without failure and without issue. Provide an integrated customized experience.
  • 8. Working with True Influence
  • 9. 9 © NEC Corporation of America 2019 NEC Group Internal Use Only How Long Have We Used True Influence? We’ve used True Influence and the PersonaBaseTM solution for the past 12 to 18 months and continue to use both currently.
  • 10. 10 © NEC Corporation of America 2019 NEC Group Internal Use Only Issues That Needed Addressing 1. We wanted to add new business to our client lists. 2. We wanted to find the right prospects to turn into customers. 3. We wanted help in identifying those hand-raisers who wanted to provide an overall better experience for their customers.
  • 11. 11 © NEC Corporation of America 2019 NEC Group Internal Use Only Why PersonaBaseTM was the Right Solution We at NEC pride ourselves on giving our customers a better experience, and were looking for a company to work with that had the same level of concern for their customers. True Influence met that critical criteria.
  • 12. 12 © NEC Corporation of America 2019 NEC Group Internal Use Only Why PersonaBaseTM was the Right Solution NEC looked at other companies, and attempted to do research with internal stakeholders. After looking over the proof of concept True Influence offered, we concluded True Influence was a good fit.
  • 13. The Journey How We Leveraged PersonaBaseTM in Our Day-To-Day Process
  • 14. 14 © NEC Corporation of America 2019 NEC Group Internal Use Only Marketing Efforts In Two Categories: ▌Organic Activities These individuals come to us organically without direct outreach. ▌Paid Activities This category is filled by True Influence (a business partner) trusted with the task of generating content data and pipeline creation. The success we have experienced has allowed us to take the data and use it in filling our pipeline on a day-to-day basis.
  • 15. 15 © NEC Corporation of America 2019 NEC Group Internal Use Only Paid Activities ▌New data comes in using the PersonaBaseTM solution ▌Data is provided to the NEC Inside Sales team ▌We make appointments at the funnel stage appropriate to the offering ▌We walk our data through an email marketing platform to nurture those individuals that have spiked interest.
  • 16. 16 © NEC Corporation of America 2019 NEC Group Internal Use Only Any Challenges? ▌We at NEC obviously had to make some internal adjustments to create a cooperative synergy in order to maximize the use of the intent data. ▌NEC initially worked with the True Influence team to create a synergy between the PersonaBaseTM solution and our Sales team. ▌True Influence continues to be there, ready to engage if problems arise.
  • 18. 18 © NEC Corporation of America 2019 NEC Group Internal Use Only What Are The Results? Since leveraging the True Influence platform, we have noticed an uptick in our appointment setting. NEC has seen several large customers come through the door.
  • 19. 19 © NEC Corporation of America 2019 NEC Group Internal Use Only What Are The Results? True Influence is being used to: Segment the NEC Audience Target the NEC Audience Populate the NEC Audience with timely content
  • 20. 20 © NEC Corporation of America 2019 NEC Group Internal Use Only What Are The Results? Satisfaction Level: Ecstatic! Using the PersonaBaseTM platform, True Influence has given NEC a visibility we did not previously have, to turn our prospects into potential customers.
  • 22. 22 © NEC Corporation of America 2019 NEC Group Internal Use Only Future Goals with PersonaBaseTM ▌Working with True Influence has changed the way we do business. ▌True Influence’s Contact Verification has given NEC the confidence to know we are engaging with the right person: the decision-maker or the appropriate influencer.
  • 23. 23 © NEC Corporation of America 2019 NEC Group Internal Use Only Future Goals with PersonaBaseTM Comparing True Influence to other service providers, we found that True Influence cares about NEC as much as NEC cares about their customers. As part of a marketing ecosystem, it is important to have a vendor like True Influence. That is why we at NEC continue to work with the True Influence team.
  • 24. To learn more: visit: www.trueinfluence.com | phone: 1-888-301- 4758

Editor's Notes

  1. #本スライドの活用について NECグループのブランドステートメント「Orchestrating a brighter world」は、ステークホルダーへの約束として、NECグループの企業姿勢、実現したい世界観と、それに対する自らの「行動・能力」を表現したものです。 社外向け発信活動においては、必ず表紙の次ページに本スライドを挿入し、ブランドステートメントとともにどんなストーリーを展開するかを説明するように心掛けてください。 <セリフ例>----- 私たちNECグループは、お客さまや社会と共創して、社会価値を創造していきます。 人が生きる、豊かに生きる、そして明るい未来につなげていくために。 これをブランドステートメント「Orchestrating a brighter world」としました。 NECグループが目指しているこの方向性の中で、本日は、○○○を実現する具体的な取り組み(ソリューション、サービス、技術)についてご説明します。 ----------------- ※そのほか、言葉に込めた意味、マークデザインに込めた意味については、「NEC Brand Principles」で確認してください。
  2. Couple of quick questions before we start: Anyone in here have a gym membership Who here has ready anything from Perry Marshall Anyone in hunt? Who here listens to or heard of a gropu called Stone Temple Pilots? Who in has Martech stack?
  3. I used the word estatic? Man I must be happy right?
  4. Ok. Perry Marshall Use Content Syndication as an indicator for need. 80/20 rule for people to separate themselves
  5. Key stakeholders different problems funneling up to the same issue Sales Leadership – New Logos Business Development – Quality contacts to address Marketing – pipeline creation
  6. NEC Digital Ecosystem Organic – Blog, Social , Newsletter – Grown over 120K subscribers Paid – Surge/Intent , Programmatic , Content Syndication, Marketing automation
  7. Talk about our process of using the data: Intake to our CRM , Assigment to our BDR’s, Reminder Email of Content downloaded Light Reading Blog email and enrolled to appropriate nurturing workflow Intent Scoring Tele- Nurturing / Appointment setting
  8. 3 Key issues Sneaker netting spreadsheets was/is issue but getting better Made us address our process issues working on those but have TI to help. Continuous improvement from their SME’s about audience and segmentation has been really good
  9. Increase email opens /clicks have increased 3-5X range Increase in appointments set as well as resetting New opps that have significant cache Luxor Havard Medical Walmart
  10. Stone Temple Pilots Make content available when people need it during their research phase
  11. Gym Membership Analogy Have to use it to be fit.. Use the data…..readdress the data…..no results without engagement from all angles
  12. Content Syndication is a tool in your toolbelt. Should be Part of your stack and should be included in your Marketing Digital Ecosystem