Kiosk Information Systems is a leading manufacturer of kiosk solutions that will exhibit at the National Retail Federation's Big Show 2012. They provide hardware, software, and field services for over 100,000 self-service kiosks. Kiosk has a diverse customer base across many industries and offers both standard and customized kiosks designed through a certified process. Their experience and flexibility enables them to support a wide range of deployments from small to very large nationwide projects.

1. National Retail Federationᾼs
Big Show 2012
January 16 – 17, 2012
Booth #3129
WORLD LEADERS IN KIOSK DESIGN AND MANUFACTURING
EXPLORE THE POSSIBILITIES ῆ CALL 800.509.5471 OR VISIT US ONLINE AT WWW.KIOSK.COM

2. WWW.KIOSK.COM
KIOSK Information Systems, Inc.
• North Americaᾼ leading manufacturer of kiosk solutions
s
– 2011 VDC Research – Customer Engagement
Technology Kiosk Report
• Provide hardware and software design, manufacturing, and
field services to over 100K deployed self-service solutions (top
Fortune 500 clients)
– 100% US based services ᾶ no overseas contracting
• Contracted / preferred OEM Partner for leading technology
providers in the Kiosk Market – extremely flexible technology
options
• ISO9001:2008 Certified in engineering, manufacturing,
program management

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KIOSK Company Stability
• Averaging 53% year over year revenue gain (2009 – 11)
– Strongest financial metrics in 19 year history
• Steadily increasing market share (30% cited by analysts)
– VDC Research, Frost & Sullivan, Gartner
• Broadest, most diversified vertical market portfolio in the
industry
– Diverse customer base in vast majority of self-service vertical
markets
᾿ Frost and Sullivan believes KIOSKṽs project management expertise and experience in
understanding the needs of the kiosk customer will drive the company to not only
maintain its present success but also encroach on the market share of major and minor
players alike.ẇ

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Representative KIOSK
Markets / Clients:
• Verticals with mainstream
corporate and consumer
acceptance
• Applications tied to:
• Reducing transaction
and / or labor costs
• Increasing revenue
• Providing cost-
effective tools for
improving customer
service and flow
• Providing increased
sales footprint

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Representative KIOSK
Markets / Clients:
• Verticals with mainstream
corporate and consumer
acceptance
• Applications tied to:
• Reducing transaction
and / or labor costs
• Increasing revenue
• Providing cost-
effective tools for
customer service and
flow
• Providing increased
sales footprint

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Standard & Custom Model Sampling
4 to 6
Weeks -
Standard
6 to 8
Weeks -
Custom

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New Digital Signage / Large Display Kiosks
7

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Custom Design Process Overview
• ISO9001:2008 Certified Design Criteria Document
– Proprietary process tool guided by KIOSK with customer input Design Criteria
Document
– Provides cumulative experience from 1000’s of prior custom projects

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Custom Application Development Process –
Overview
• Application Development Team will find the optimal cost-benefit approach for
customer’s solution set
• KIOSK will recommend, quote and manage one of 3 typical solution paths:
– Customize existing core modules
– Create entirely new in-house code
– Assist customer’s internal IT or third party development team

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KIOSK Differentiators
• Experience
– Undisputed industry leader in custom design &
market penetration
– Expert consulting resource for every stage of
product life cycle
• Capacity - US only Manufacturing
– 115K square feet of dedicated capacity
– All inclusive “burst” manufacturing in-house
– Deep list of nationwide/volume deployments
• Flexibility
– In both capacity and creative design
– 1000’s of customer specific solutions

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KIOSK Differentiators
• 100% In-house capability
– Software development
– Custom design & prototyping
– Manufacturing & support
• Sophisticated Program
Management
– Proven success aligning inputs
and commitments from multiple
partners
᾿ Frost and Sullivan believes KIOSK ṽs project management expertise and experience in understanding the
needs of the kiosk customer will drive the company to not only maintain its present success but also
encroach on the market share of major and minor players alike.ẇ

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KIOSK Differentiators
• Advanced Field Services
– Turnkey cradle-to-grave support (install,
warranty, field service, consulting, etc.)
– Proven track record supporting nationwide
deployments with very stringent SLAs
– Proven success with nationwide deployment
support (500 – 3000 units deep)
– Network of 3500+ Technicians (US & Intl.)
• Quality
– ISO 9001:2008 - Certified since 2006 -
manufacturing, engineering, & services
• Safety
– Turnkey product safety & agency certifications
managed by KIOSK

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Retail Solutions
13

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StoreBot™ and InkSpot™ Automated Retail
• Shrink control at all sources
– Employee Theft
– Shoplifting & Organized Retail Crime
– Administrative Loss
• Guided Selling for clear and engaging consumer
transactions
• Loyalty and advertising for maximum platform
leverage
• Intelligent, on-demand inventory visibility
• Efficient remote management & field services

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Endless Aisle
Endless Aisle applications provide deep inventory
options for customers while expanding store revenues
for retailers.
•A virtually limitless inventory SKU selection without
traditional inventory carrying costs / expense.
– Oversized merchandise
– Out-of-stock inventory
– Expanded in-store selection
– Specialty order items
•Application used for guided selling, product specs, video,
and current data to enhance sales associate product
knowledge to improve sales close rates.
•Customers can check inventory status, pricing, product
information or place an order for store or home delivery.

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Endless Aisle cont.
• Platform readily supports compatible application functionality (loyalty
enrollment, targeted promotions, mobile couponing) for enhanced ROI.

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Order Entry – Smart Order Solution
Retailers are leveraging order entry self-service
platforms to improve the customer experience,
reduce transaction costs and boost sales revenues.
•Transform repetitive order processes into more efficient
and profitable transactions.
– Combine menu / queue digital signage & complimentary
applications (loyalty, recipes, & promotions)
•Increase revenue with consistent presentation of sales,
promotions, and up-sell prompts.
•Reduce labor and transaction cost with improved order
management flow & independent sales transactions.
•Self-service control tied to customers driving their own
order content and flow can increase engagement.

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Order Entry – Smart Order Solution cont.
.
An in-store ordering platform that provides self-service
convenience, reduces overhead & enhances ROI.
• Perfectly suited for grocery, deli, pharmacy, QSR’s &
automotive services departments.
• Self-service ordering & guided selling platform for:
• Product ordering information
• Customer loyalty, coupons
• Customer queuing
• Optional independent payment features
• Mobile ordering applications tied to same features
as the in-store kiosk.
• Digital signage for menu boards, queuing, and order
status keep customers informed.
• Walk-up ticketing for customers who prefer traditional
methods.

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Bill Payment
In-store bill payment reduces transaction costs and
increases efficiency.
•Bill payment transactions facilitated in less than two
minutes, improving service efficiency and rate of revenue
recognition.
•Automating bill acceptance directly increases sales
productivity of store associates & cuts per-transaction
fees.
•Providing all forms of payment facilitates services to un-
banked / under-banked clients & eliminates costly
personal payment processing.
•Layered sales & informational applications provide
deployers with additional ROI from their bill payment
platform.

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Loyalty
Loyalty cards provide a cost-effective method to
optimize customer relationships and increase
revenue.
•Attract new members, build brand loyalty and improve
customer retention.
•Increase existing customer’s spend with targeted
promotions, cross & up-selling prompts, and direct their
purchases to higher margin items.
•Customers welcome the self-service convenience
– In-store membership sign up / scan on future store trips
– Targeted notices of upcoming promotions, sales & events
– Independently update own customer profile information

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Why KIOSK?
• Sole focus on kiosk manufacturing and
technology – 100% US in-house services
for “cradle to grave” simplicity
• Over 18 years experience manufacturing
standard and sophisticated custom kiosks
• Cost competitive
• Vast experience with diverse / nationwide
deployments, outstanding SLA track
record
• Speed to market / capacity
• Flexibility to deliver 1, 10, or 10,000 kiosks
• ISO 9001 – 2008 Quality Certified Factory
• Product security, simplicity, durability
• UL & FCC Certification, ADA / 508
compliant
• Leading green design & manufacturing
initiatives

22. Thank you ᾶ we look forward to implementing a
world class solution for your project.
Your questions?
WORLD LEADERS IN KIOSK DESIGN AND MANUFACTURING
EXPLORE THE POSSIBILITIES ῆ CALL 800.509.5471 OR VISIT US ONLINE AT WWW.KIOSK.COM