Kiosk Information Systems is a leading manufacturer of kiosk solutions that will exhibit at the National Retail Federation's Big Show 2012. They provide hardware, software, and field services for over 100,000 self-service kiosks. Kiosk has a diverse customer base across many industries and offers both standard and customized kiosks designed through a certified process. Their experience and flexibility enables them to support a wide range of deployments from small to very large nationwide projects.
Enabling Digital Transformation in the Retail IndustryIsha Shah
The retail industry is witnessing significant changes in the business environment with shrinking margins, demanding customers and intense competition. Customers have a plethora of choices and hence loyalty cannot be assumed. Adding to this complexity are E-Commerce platforms that aim to understand the customer and provide a personalized end-to-end shopping experience. Clearly, retailers need to capitalize on technology to attract and retain customers and grow revenues. Hence the need for E-Commerce platforms that aim to understand the customer and provide a personalized and end-to-end shopping experience. A Wide range of assets are required to provide the seamless customer experience.
The MivaCon 15 Keynote, presented by Rick Wilson and Brennan Heyde. The presentation touches on Miva's year in review, and covers the latest Miva Merchant developments such as ReadyThemes, and Miva Branded Apps. We also spotlight some of the successes of merchants who use our ecommerce platform.
There is no Customer Experience without Customer EngagementThomas Wieberneit
My presentation of the 2017 CRM Evolution. How organisations can improve their customers' experience by improving their ability to create relevant engagements using a Think Big - Act Small approach.
Ron Kyslinger, SVP Jet.com Fulfillment Engineering & Global Officer Walmart.com, Walmart; Mark Dickinson, Head of North America IT Solution Sales, SSI Schaefer
Enabling Digital Transformation in the Retail IndustryIsha Shah
The retail industry is witnessing significant changes in the business environment with shrinking margins, demanding customers and intense competition. Customers have a plethora of choices and hence loyalty cannot be assumed. Adding to this complexity are E-Commerce platforms that aim to understand the customer and provide a personalized end-to-end shopping experience. Clearly, retailers need to capitalize on technology to attract and retain customers and grow revenues. Hence the need for E-Commerce platforms that aim to understand the customer and provide a personalized and end-to-end shopping experience. A Wide range of assets are required to provide the seamless customer experience.
The MivaCon 15 Keynote, presented by Rick Wilson and Brennan Heyde. The presentation touches on Miva's year in review, and covers the latest Miva Merchant developments such as ReadyThemes, and Miva Branded Apps. We also spotlight some of the successes of merchants who use our ecommerce platform.
There is no Customer Experience without Customer EngagementThomas Wieberneit
My presentation of the 2017 CRM Evolution. How organisations can improve their customers' experience by improving their ability to create relevant engagements using a Think Big - Act Small approach.
Ron Kyslinger, SVP Jet.com Fulfillment Engineering & Global Officer Walmart.com, Walmart; Mark Dickinson, Head of North America IT Solution Sales, SSI Schaefer
Philippe Bernou - Seamless omnichannel solutions with Magento order managementMeet Magento Italy
In questo intervento Philippe Bernou ha evidezionato come i merchant utilizzino la gestione degli ordini per trovare il successo omnicanale.
Sono stati inoltre messi in evidenza sia i vantaggi dell’utilizzo di un singolo sistema di record per coinvolgere tutti i touchpoint e le aree geografiche, sia l'impatto a due cifre che possono avere programmi come Click-and-Collect, Ship-From-Store e Ship-To-Store sulla crescita della propria attività.
[How to] Enable True ‘Omnichannel’ Experience with Cloud WMSVinculum Solutions
Today’s warehouses can’t function as separate islands, with their own self-contained legacy warehouse technologies. They need to become integrated parts of the supply chain network. Can your warehouses answer the call?
Advance technologies like Robotics, Artificial Intelligence, Virtual and Augmented reality, Vending Machine, E-Commerce, Drone delivery, Internet of things are changing the way that consumer purchases goods and services.
Sell More Cases: Mobile Sales Force Automation for Beverage Distributors feat...Barcoding, Inc.
Watch this webinar to automate your mobile sales force and sell more cases:
• POS - how to tie into your sign shop
• Retail execution, goals, objectives
• Survey tool - track competitive taps, display tracking
• Ad alerts - track compliance at each account
• Real-time visibility in the field
• Rugged tablets versus the field
• Integration and practical "how to get started" advice
Rutherford, Barcoding Inc., and Motion Computing will show you how technology can improve your bottom line and maximize the productivity of your sales reps.
Tijdens deze sessies gaan we in op de toekomst en mogelijkheden van cross channel retail. Karel maakt een vertaling van ruim 20 jaar opgedane praktijkervaring naar toekomstgericht denken en de mogelijkheden benutten van cross channel retail.
Welke organisatorische veranderingen komen hierbij kijken? Hoe integreer je dit in bedrijfsprocessen en hoe implementeer je dit? Standaardmodules bieden de oplossing. Tijdens deze sessie krijg je tips over hoe je cross channel klantgericht kunt implementeren. Ook krijg je inzicht in hoe je dit intern kunt oppakken en hoe het positief bijdraagt aan de service .
Wat leert men:
Kansen van Cross Channel zien en benutten
Naar de toekomst kijken
Hoe je dit klantgericht kunt aanpakken
Hoe u prestaties van bedrijfsprocessen kunt verhogen
(iig) inc. has been an industry leader in providing erp solutions to a wide range of industries from small to medium size companies ranging from five to over one hundred users. for more than 23 years, we’ve tailored information technology systems to our clients’ needs. finding the right solution is a collaborative process and understanding the business environment is the key to making smart technology choices.
Openbravo Store is one of the key elements of the Openbravo commerce platform. It is a modern cloud-based and mobile-enabled solution that helps international retailers expand the role of their physical stores by providing the tools required to meet the demands of today’s omnichannel consumers.
Sage 300 Inventory Management VS. A Best-of-Breed Warehouse Management Soluti...Net at Work
We dive into the key differences between what the Sage 300 inventory management module can offer versus implementing a best-of-breed warehouse management solution (WMS).
Direct Store Delivery system is a integrated system which enable companies to ensure that right quantity is always available at the retail store. ORION is a Cloud-Mobility based DSD.
Philippe Bernou - Seamless omnichannel solutions with Magento order managementMeet Magento Italy
In questo intervento Philippe Bernou ha evidezionato come i merchant utilizzino la gestione degli ordini per trovare il successo omnicanale.
Sono stati inoltre messi in evidenza sia i vantaggi dell’utilizzo di un singolo sistema di record per coinvolgere tutti i touchpoint e le aree geografiche, sia l'impatto a due cifre che possono avere programmi come Click-and-Collect, Ship-From-Store e Ship-To-Store sulla crescita della propria attività.
[How to] Enable True ‘Omnichannel’ Experience with Cloud WMSVinculum Solutions
Today’s warehouses can’t function as separate islands, with their own self-contained legacy warehouse technologies. They need to become integrated parts of the supply chain network. Can your warehouses answer the call?
Advance technologies like Robotics, Artificial Intelligence, Virtual and Augmented reality, Vending Machine, E-Commerce, Drone delivery, Internet of things are changing the way that consumer purchases goods and services.
Sell More Cases: Mobile Sales Force Automation for Beverage Distributors feat...Barcoding, Inc.
Watch this webinar to automate your mobile sales force and sell more cases:
• POS - how to tie into your sign shop
• Retail execution, goals, objectives
• Survey tool - track competitive taps, display tracking
• Ad alerts - track compliance at each account
• Real-time visibility in the field
• Rugged tablets versus the field
• Integration and practical "how to get started" advice
Rutherford, Barcoding Inc., and Motion Computing will show you how technology can improve your bottom line and maximize the productivity of your sales reps.
Tijdens deze sessies gaan we in op de toekomst en mogelijkheden van cross channel retail. Karel maakt een vertaling van ruim 20 jaar opgedane praktijkervaring naar toekomstgericht denken en de mogelijkheden benutten van cross channel retail.
Welke organisatorische veranderingen komen hierbij kijken? Hoe integreer je dit in bedrijfsprocessen en hoe implementeer je dit? Standaardmodules bieden de oplossing. Tijdens deze sessie krijg je tips over hoe je cross channel klantgericht kunt implementeren. Ook krijg je inzicht in hoe je dit intern kunt oppakken en hoe het positief bijdraagt aan de service .
Wat leert men:
Kansen van Cross Channel zien en benutten
Naar de toekomst kijken
Hoe je dit klantgericht kunt aanpakken
Hoe u prestaties van bedrijfsprocessen kunt verhogen
(iig) inc. has been an industry leader in providing erp solutions to a wide range of industries from small to medium size companies ranging from five to over one hundred users. for more than 23 years, we’ve tailored information technology systems to our clients’ needs. finding the right solution is a collaborative process and understanding the business environment is the key to making smart technology choices.
Openbravo Store is one of the key elements of the Openbravo commerce platform. It is a modern cloud-based and mobile-enabled solution that helps international retailers expand the role of their physical stores by providing the tools required to meet the demands of today’s omnichannel consumers.
Sage 300 Inventory Management VS. A Best-of-Breed Warehouse Management Soluti...Net at Work
We dive into the key differences between what the Sage 300 inventory management module can offer versus implementing a best-of-breed warehouse management solution (WMS).
Direct Store Delivery system is a integrated system which enable companies to ensure that right quantity is always available at the retail store. ORION is a Cloud-Mobility based DSD.
An integrated Digital Publishing approach incorporating analysis, design, development and on going consulting.
As Alexandros Binopoulos and Nondas Syrrakos TopCreations executives state: “Much more than developing a platform… our vision is the creation of a digital publishing environment, optimized for iPad users of high aesthetics. We offer complete user experience based on useful & rich content and advanced interaction making digital publications, readers desired destination.”
Trying to decide whether to build or buy an omni-channel commerce solution?
This 28-slide deck makes a clear, succinct argument for buying. It also demonstrates EPAM’s market knowledge and experience in providing smart, effective solutions that offer exceptional value. Includes a specific recommendation for Hybris.
QuickAppFlow No-code platform, with Out of box business functionality, accelerates design and implementation of business change with a powerful Do It Yourself business automation platform. It is available on cloud as a SaaS Application and Maker PaaS.
info@quickappflow.com
https://quickappflow.com/
Welcome to the next level of ecommerce capabilities in our latest release version 6.5 of the Digital Commerce Engine™ software. In this webinar we will discuss some of the key highlights including our fully integrated subscription and billing management, advancements to our Digital Commerce API™.
Enable Intelligent Enterprises through Performance Management and Data AnalyticsNouvasys
A customer driven company, the singular focus of Nouvasys is to empower organizations across various industries to transform the way they do business with the help of our process driven applications for improved business performance and analytics.
We are also an Oracle specialist vendor providing industry specific solutions on Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Enterprise Performance Management (EPM), Business Intelligence (BI) and Data Warehousing (DW).
Taking Sage 500 to Sage X3: Comparing the SolutionsBlytheco
The next step for many Sage 500 customers is migrating to Sage ERP X3, the enterprise level ERP solution.
Join the experts at Blytheco and RKL eSolutions to learn about your options - join us to see a direct comparison between the Sage 500 and Sage ERP X3, and the pros and cons of moving to X3.
The presentation focuses on the importance of Omni-Channel Retailing, overcoming hurdles & how emerging unified platforms empower retailers to successfully adopt Omni-Channel strategy. This was presented by Ananth Padmanabhan in the event 'RetechCon' 2015.
ISVs & the Commercial Transition to the CloudInishTech
Presentation to the Microsoft UK partner Group outlining the commercial opportunities of transitioning business models to the cloud, the monetization challenge and how smart licensing can help.
Presentation to the Microsoft UK partner Group outlining the commercial opportunities of transitioning business models to the cloud, the monetization challenge and how smart licensing can help.
1. National Retail Federationᾼs
Big Show 2012
January 16 – 17, 2012
Booth #3129
WORLD LEADERS IN KIOSK DESIGN AND MANUFACTURING
EXPLORE THE POSSIBILITIES ῆ CALL 800.509.5471 OR VISIT US ONLINE AT WWW.KIOSK.COM
2. WWW.KIOSK.COM
KIOSK Information Systems, Inc.
• North Americaᾼ leading manufacturer of kiosk solutions
s
– 2011 VDC Research – Customer Engagement
Technology Kiosk Report
• Provide hardware and software design, manufacturing, and
field services to over 100K deployed self-service solutions (top
Fortune 500 clients)
– 100% US based services ᾶ no overseas contracting
• Contracted / preferred OEM Partner for leading technology
providers in the Kiosk Market – extremely flexible technology
options
• ISO9001:2008 Certified in engineering, manufacturing,
program management
3. WWW.KIOSK.COM
KIOSK Company Stability
• Averaging 53% year over year revenue gain (2009 – 11)
– Strongest financial metrics in 19 year history
• Steadily increasing market share (30% cited by analysts)
– VDC Research, Frost & Sullivan, Gartner
• Broadest, most diversified vertical market portfolio in the
industry
– Diverse customer base in vast majority of self-service vertical
markets
᾿ Frost and Sullivan believes KIOSKṽs project management expertise and experience in
understanding the needs of the kiosk customer will drive the company to not only
maintain its present success but also encroach on the market share of major and minor
players alike.ẇ
4. WWW.KIOSK.COM
Representative KIOSK
Markets / Clients:
• Verticals with mainstream
corporate and consumer
acceptance
• Applications tied to:
• Reducing transaction
and / or labor costs
• Increasing revenue
• Providing cost-
effective tools for
improving customer
service and flow
• Providing increased
sales footprint
5. WWW.KIOSK.COM
Representative KIOSK
Markets / Clients:
• Verticals with mainstream
corporate and consumer
acceptance
• Applications tied to:
• Reducing transaction
and / or labor costs
• Increasing revenue
• Providing cost-
effective tools for
customer service and
flow
• Providing increased
sales footprint
8. WWW.KIOSK.COM
Custom Design Process Overview
• ISO9001:2008 Certified Design Criteria Document
– Proprietary process tool guided by KIOSK with customer input Design Criteria
Document
– Provides cumulative experience from 1000’s of prior custom projects
9. WWW.KIOSK.COM
Custom Application Development Process –
Overview
• Application Development Team will find the optimal cost-benefit approach for
customer’s solution set
• KIOSK will recommend, quote and manage one of 3 typical solution paths:
– Customize existing core modules
– Create entirely new in-house code
– Assist customer’s internal IT or third party development team
10. WWW.KIOSK.COM
KIOSK Differentiators
• Experience
– Undisputed industry leader in custom design &
market penetration
– Expert consulting resource for every stage of
product life cycle
• Capacity - US only Manufacturing
– 115K square feet of dedicated capacity
– All inclusive “burst” manufacturing in-house
– Deep list of nationwide/volume deployments
• Flexibility
– In both capacity and creative design
– 1000’s of customer specific solutions
11. WWW.KIOSK.COM
KIOSK Differentiators
• 100% In-house capability
– Software development
– Custom design & prototyping
– Manufacturing & support
• Sophisticated Program
Management
– Proven success aligning inputs
and commitments from multiple
partners
᾿ Frost and Sullivan believes KIOSK ṽs project management expertise and experience in understanding the
needs of the kiosk customer will drive the company to not only maintain its present success but also
encroach on the market share of major and minor players alike.ẇ
12. WWW.KIOSK.COM
KIOSK Differentiators
• Advanced Field Services
– Turnkey cradle-to-grave support (install,
warranty, field service, consulting, etc.)
– Proven track record supporting nationwide
deployments with very stringent SLAs
– Proven success with nationwide deployment
support (500 – 3000 units deep)
– Network of 3500+ Technicians (US & Intl.)
• Quality
– ISO 9001:2008 - Certified since 2006 -
manufacturing, engineering, & services
• Safety
– Turnkey product safety & agency certifications
managed by KIOSK
14. WWW.KIOSK.COM
StoreBot™ and InkSpot™ Automated Retail
• Shrink control at all sources
– Employee Theft
– Shoplifting & Organized Retail Crime
– Administrative Loss
• Guided Selling for clear and engaging consumer
transactions
• Loyalty and advertising for maximum platform
leverage
• Intelligent, on-demand inventory visibility
• Efficient remote management & field services
15. WWW.KIOSK.COM
Endless Aisle
Endless Aisle applications provide deep inventory
options for customers while expanding store revenues
for retailers.
•A virtually limitless inventory SKU selection without
traditional inventory carrying costs / expense.
– Oversized merchandise
– Out-of-stock inventory
– Expanded in-store selection
– Specialty order items
•Application used for guided selling, product specs, video,
and current data to enhance sales associate product
knowledge to improve sales close rates.
•Customers can check inventory status, pricing, product
information or place an order for store or home delivery.
17. WWW.KIOSK.COM
Order Entry – Smart Order Solution
Retailers are leveraging order entry self-service
platforms to improve the customer experience,
reduce transaction costs and boost sales revenues.
•Transform repetitive order processes into more efficient
and profitable transactions.
– Combine menu / queue digital signage & complimentary
applications (loyalty, recipes, & promotions)
•Increase revenue with consistent presentation of sales,
promotions, and up-sell prompts.
•Reduce labor and transaction cost with improved order
management flow & independent sales transactions.
•Self-service control tied to customers driving their own
order content and flow can increase engagement.
18. WWW.KIOSK.COM
Order Entry – Smart Order Solution cont.
.
An in-store ordering platform that provides self-service
convenience, reduces overhead & enhances ROI.
• Perfectly suited for grocery, deli, pharmacy, QSR’s &
automotive services departments.
• Self-service ordering & guided selling platform for:
• Product ordering information
• Customer loyalty, coupons
• Customer queuing
• Optional independent payment features
• Mobile ordering applications tied to same features
as the in-store kiosk.
• Digital signage for menu boards, queuing, and order
status keep customers informed.
• Walk-up ticketing for customers who prefer traditional
methods.
19. WWW.KIOSK.COM
Bill Payment
In-store bill payment reduces transaction costs and
increases efficiency.
•Bill payment transactions facilitated in less than two
minutes, improving service efficiency and rate of revenue
recognition.
•Automating bill acceptance directly increases sales
productivity of store associates & cuts per-transaction
fees.
•Providing all forms of payment facilitates services to un-
banked / under-banked clients & eliminates costly
personal payment processing.
•Layered sales & informational applications provide
deployers with additional ROI from their bill payment
platform.
20. WWW.KIOSK.COM
Loyalty
Loyalty cards provide a cost-effective method to
optimize customer relationships and increase
revenue.
•Attract new members, build brand loyalty and improve
customer retention.
•Increase existing customer’s spend with targeted
promotions, cross & up-selling prompts, and direct their
purchases to higher margin items.
•Customers welcome the self-service convenience
– In-store membership sign up / scan on future store trips
– Targeted notices of upcoming promotions, sales & events
– Independently update own customer profile information
21. WWW.KIOSK.COM
Why KIOSK?
• Sole focus on kiosk manufacturing and
technology – 100% US in-house services
for “cradle to grave” simplicity
• Over 18 years experience manufacturing
standard and sophisticated custom kiosks
• Cost competitive
• Vast experience with diverse / nationwide
deployments, outstanding SLA track
record
• Speed to market / capacity
• Flexibility to deliver 1, 10, or 10,000 kiosks
• ISO 9001 – 2008 Quality Certified Factory
• Product security, simplicity, durability
• UL & FCC Certification, ADA / 508
compliant
• Leading green design & manufacturing
initiatives
22. Thank you ᾶ we look forward to implementing a
world class solution for your project.
Your questions?
WORLD LEADERS IN KIOSK DESIGN AND MANUFACTURING
EXPLORE THE POSSIBILITIES ῆ CALL 800.509.5471 OR VISIT US ONLINE AT WWW.KIOSK.COM