1. PR NAGESH NAIDU
Mob.No.: +919168546688; Email: prnnaidu@gmail.com
Challenging openings in the field of Operations, Projects, Dealership Development and
Automobile & Material Handling Equipments
SYNOPSIS
Latest job profile as Chief Manager – Operations in an Automobile Industrial Material
Handling Equipment Sales & AfterSales Services organisation with rich experience in
leading all functionalities from Sales, Services to HR, Admin and Finance.
In-depth experience in New Organisation Establishment, Dealership Development,
Organisational Improvements towards better Profit Centers and Projects Handling.
A qualified Mech Engr + M.B.A with 27 years experience.
Ability to support & sustain a positive work environment that fosters team performance with
strong communication, interpersonal and organisational management skills.
Result oriented with in-depth analyzing capability, work under pressure and a never-ending
thirst to learn and explore new concepts.
PROFESSIONAL ASSIGNMENTS
1. CHIEF MANAGER - OPERATIONS in Trinity Material Handling Solutions Pvt Ltd (Sole
Authorized Dealer for Voltas make Forklifts & other Material Handling Industrial
products in Maharashtra):
Experience: Apr 2008 to Oct 2014 (6.5 yrs)
Achievements:
 Handled and nurtured this newly established company in Apr 08 with just 12 employees. As on date,
company is fully established with 70 employees and turnover increase of 6.5 times.
 In course of establishment, lot of projects were successfully implemented.
 Company became profitable from 1st year itself and till date it is a successful and profitable company.
 From Partnership firm, company became Pvt Ltd successfully.
 From single product handling, company started multi product dealership.
 Successfully lead all 04 branches in Maharashtra.
 Balanced all Business Lines.
 Fully coordinated all depts. from Sales & Marketing to AfterSales Services, Stores, Finance, Admin
& HR.
 Awards Won
-- 2009: Best Dealer - Service Support
-- 2010: Best Dealer – Highest Spares Sales
-- 2012: Gold Star as Best Dealer – Overall Performance
-- 2013: Silver Star as Best Dealer – AfterSales
-- 2014: Silver Star as Best Dealer – Forklift Sales
Job Profile:
-- All Dept Heads reportable to the undersigned
-- Company operations are spread in 16 districts in Maharashtra, operated through 04
branches. All Branch Heads are reportable to the undersigned
-- Company related all major & crucial decision making done in coordination with the Director
-- Policy Formulation for all depts. & branches done in coordination with the Director
-- Monitoring Projects Implementation
-- The undersigned Job Profile is spread across, through various Heads as follows:
A. Maintenance Services
-- Team of 30, lead by 02 Asst Mgr - AfterSales

2. -- Annual Targets Setting. Breaking it into Quarterly and Monthly Targets
-- Closely monitoring Target Achievements and regular reviews
-- Compliant with company MIS reporting
-- Customized computer software for Maintenance Operations with Customer Calls
management and its related reports
-- Effective engineer deputation on calls with optimum utilization of manpower and timely call
closing
-- Field Service Reports – its timely collection and data processing and maintaining reports
-- Prompt Warranty and Post Warranty services, Schedule Maintenance, Preventive
Maintenance, breakdown Maintenance, Vehicle Off Road, New m/c Commissioning, etc
-- Machine Population Management
-- Free Spare Parts issuing under Warranty maintenance
-- Ensuring required tools and instruments with all engineers
-- Continuous review of field technical problems and its analysis
-- Closely monitoring Response Time and Turnaround Time of machines
-- Clearly defining maintenance activity at Workshop level and at Customer Site
-- Ensuring coordination with Spare parts Sales dept for increase in spares business
-- Ensuring correct Part No. knowledge to team
-- Induction Training, Field Training and Upgradation Training to engineers
-- Daily Reporting System with details of field activity
B. New Equipment: Sales & Marketing
-- Team of 08, lead by Asst Sales Mgr – Equipments
-- B2B and B2C Sales
-- Annual Targets Setting. Breaking it into Quarterly and Monthly Targets
-- Closely monitoring Target Achievements and regular reviews
-- Planning and ensuring regular activity of mass communications with customers via mailers,
Mailer Strip, Local Advertisement, Company Stickers on Equipments, Annual Calendars,
Customer Trainings, Organising Customer Meets, etc
-- Price Negotiations. Actively coordinating with OEM Executive and Sales Team for spot prices
and order closers
-- Updating Latest Technical Data with Sales Team and to Customers
-- CRM on regular basis
-- Escalation Matrix for effective interaction with customers
-- Key Customer Visits
-- Regular Motivation of Sales Team
-- Sales Data Security
-- Daily Reporting System with details of field activity
C. Spare Parts Sales
-- Team of 04, lead by Asst Sales Mgr – Spares & Services
-- Sole OEM spares supply in 16 districts in Maharashtra
-- Annual Targets Setting. Breaking it into Quarterly and Monthly Targets
-- Closely monitoring Target Achievements and regular reviews
-- Finalising Annual Agreements with Bulk customers
-- Planning and ensuring regular activity of mass communications to customers via mailers,
Company Stickers on Equipments, Annual Calendars, Customer Trainings, Organising
Customer Meets, etc
-- Free Health Checkups of customer machines for optimizing spares business
-- Ensuring effect combination with AfterSales Services and indirectly increasing spares
business
-- Effective coordination with Stores Operations for smooth & timely spares movement
-- Ensuring correct Part No. knowledge to team and customers for minimizing rejections
-- Updating Latest Technical Data with Sales Team and to Customers
-- Maximising Cash sales over Credit sales with attractive Cash Discounts and Controlling
Credit sales with minimizing no. of days of credit
-- CRM on regular basis
-- Escalation Matrix for effective interaction with customers
-- Key Customer Visits
-- Regular Motivation of Sales Team

3. -- Sales Data Security
-- Daily Reporting System with details of field activity
D. Stores Management
-- Team of 06, lead by Stores Incharge
-- Managing and coordinating stores activity at 04 different locations
-- Customized computer software for stores operation
-- Compliant with company MIS reporting system
-- Tax Invoicing with Excise / VAT and Service tax with correct Transportation charges and
Discount
-- Proper Excise, VAT and Service tax record in coordination with Finance dept
-- Follows the principle of FIFO for material movement
-- Optimum space utilization - horizontal as well as vertical storage
-- Monitoring spare parts shelf life specially rubber parts
-- Maintaining optimum stock levels material wise as well as value wise - tracking Fast Moving
and Slow Moving stocks separately & timely identifying Non-Moving stock and plan for its
disposal / return to supplier
-- Effective Transportation for timely deliveries and cost minimization
-- Effective Packaging to reduce material damage with minimum cost
-- Company Monogram and sticker on every spare part for ensuring it as original part
-- Ensuring 100% collection of material receipt ACKs from customers
-- Part No. knowledge and some basic technical knowledge of spare parts to team
-- Carrying out stock check and material check on year end, quarter end, daily sample check
and surprise checks
E. Finance Mgt
-- Team of 3, lead by Manager Finance
-- Company Balance Sheet
-- Full utilization of accounts software Tally for accounts data management
-- Cash in Hand management
-- Company Current Accounts in various Banks & bank statement reconciliations
-- Loans from Banks against Company Assets, Material Stock and Annual Turnover
-- Timely payments of various collected taxes Excise, VAT, Service Tax Returns, C Forms
-- TDS paid management
-- Shop Act License
-- Proper control over Creditors and Debtors statements
-- Strict implementation of Recovery from Creditors
-- Proper management of Advances to employees and suppliers / vendors
-- Regular Claims for Commissions from Principle Supplier
-- Upkeep of all Dealer Policies
-- Managing Fixed and mobile assets
-- Security deposits and bank guarantees
-- Regular Audit of Stores and its records
-- Sales and Performance Incentives working
-- Employee Salaries in coordination with HRD
F. HRD Mgt
-- Team of 2, lead by Sr Executive - HRD
-- New Recruitments, Advertisements in Newspaper, Online Portals, Local Posters, Agencies,
etc
-- New Employee – Verification of Certificates and Contact Details
-- Employee Documents up keeping
-- Monthly Salaries, Bonuses, Incentives and other Allowance
-- Maximising Employee Retention and Minimising Employee Attrition
-- Employee Designations and Job Profiles
-- Annual Salary Increments of the staff
-- Employee Performance Reviews as per periodicity and employee Grading
-- Employee Promotions as per policies and management decision
-- Employee Motivation
-- Conveyance reimbursement, TA/DA etc to field staff
-- Employee Uniform, shoes, bags and other facilities

4. -- Organising Get-togethers, Staff Outings, Functions, Ceremonies, Pujas, etc
-- Leaves, Holidays and Absenteeism control
-- Leave Encashment management
-- PF, PT, ESI and Workman Compensation Policy
-- Forklift Driving License to field technical staff
-- Group Mediclaim Policy
-- Full Confidentiality over Passwords and its recovery – computers, wi-fi, email IDs, etc
-- Business Data Security
G. General Administration
-- Team of 4, lead by Sr Executive - Admin
-- Office Cleanliness
-- Documentary Support for Gate Entry Permissions for Field Engineers
-- Company Communication Network through Mobile Group Calling facility
-- Laptop facilities to all crucial staff. Email ID allotment to staff
-- Computers and its network management. Internet and LAN monitoring. Working of crucial
softwares specially online working softwares
-- CCTV Camera network management
-- Battery power backup supply and generator power backup
-- General Security of Office premises and other assets
-- Regular update with Fire fighting equipments
-- Proper storage of old files and other documents
-- Facility support for Visits of VIPs and Foreign Delegates
-- Office Stationery management
-- Office Furniture
-- Coordinating with all Vendors and Suppliers
-- Meeting Hall booking and its upkeep
-- Guest Houses Maintenance and Upkeep
-- Rent Agreements
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2. Manager HR & Admin + Head Purchases in Eisha Group Pvt Ltd Head Office (a leading
construction company):
Experience: Apr 2007 to Apr 2008
Achievements: Various Promotions:
 23 Apr 07 – 21 May 07 Manager Administration
 22 May 07 – 31 Jul 07 Manager Admin & HR + Helping Purchase Head in Purchases
 01 Aug 07 – Till Date Manager Admin & HR and Head Purchases
Job Profile:
HRD --Setting up HR policies in consultation with the directors
--Complete Recruitment process
--Training and Development
--Employee Performance Appraisals
--Employee Relations
--Attendance and leave of the employees
--Employee Pay Rolls
--Employee’s Provident Fund
Admin --Setting up of Admin policies in consultation with the directors
--Facilities management – Maintaining Computers and its networking. Office
Electronics, Elect and Mech equipments. Maintenance of Building.
--Liaison with outer agencies for miscellaneous admin issues.
--Security of the premises and Fire hazard prevention
--Managing Admin and Housekeeping staff
--Maintaining First Aid medical, Stationery items and Imprest Fund (petty cash)
Purchases --Managing Purchase staff
--Setting up Purchase policies in consultation with the directors
--Scanning of quotations and finalizing supplier
--Developed and implemented Purchase Order Cycle Package

5. --Management of Purchase Orders, Challans and Daily Site Reports
--Clearing Purchase Bills to accounts deptt for release of payment
--Liaison with suppliers, contractors and with all sites for timely and quality supplies.
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3. Junior Warrant Officer in Indian Air Force:
Experience: (Dec 1986 to Dec 2006)
Achievements:
 Has been graded Exceptional in professionalism as a part of performance feedback
 Has been nominated as ‘USTAD’ in the concerned system for last three years
 Has been recommended for Instructor Duties
 Stood 1st in 'Basic Course in Computer Application'
 Stood 1st in ‘Shoulder fire Missile IGLA-1M’ course
 Member of Empire Team which was responsible for evaluating the worthiness of shoulder
fire missile system during deployment at different terrains
 Software ‘Package UWO/SWO Reports’ which was developed by me is recommended by
Command HQs for Air HQs
 Appointed as media controller & coordinator during the visit of The President of India to AF
base Pune for flying in SU-30 MKI
 Appreciation by AOC J & K, HQ AOC J & K
 Appreciation by Commanding Officer, 2204 Sqn AF.
 Out of turn promotion to the rank of Junior warrant Officer
Job Profile:
 Expertise in Military Security Systems, Security Drills, arms and ammunitions & Missile
technology (Mechanical, Electrical, Pneumatics and Aeronautics)
 As a HR Head I was independently responsible for formulation and execution of HR policies
pertaining to Performance Appraisal, Counseling, Continuity Training, Leave, Welfare,
Discipline, Redressal of Grievance and Motivating Work Culture and Crisis Management
through Optimal Utilization of Manpower.
 Resource management and Management of assets and essential services such as electricity,
water, fire fighting, sanitation and medical facilities.
 Budgeting, costing and expense control analysis of non-public funds.
 Maintaining liaison with civil administration, police, etc for smooth functioning of unit.
 As In-charge of IT Section, managed working of computer systems in MS Office package,
DBMS, Computer Hardware, Networking and computer security and Quality Assurance
 Expertise in MS Excel based software development. Successfully conceptualized, designed
and implemented data base and inventory software projects.
PROFESSIONAL CREDENTIALS: Diploma in Mech Engg
AMIE (Sec A)
Spl in HR Recruitments
ACADEMIC CREDENTIALS: M.B.A (Madurai Kamaraj University, 2003)
M.A (Osmania University, 1992)
IT CREDENTIALS: Ms-Office (with high specialization in Excel)
Hardware & Networking
C Language & SQT
PERSONAL DETAILS
 Gender : Male
 Date of Birth : 26th July 1967
 Marital Status : Married
 Languages : Hindi, English & Telugu
 Address : Flat No B 6, Diya Prestige, Sunitanagar, Wadgaonsheri, Pune,
Maharashtra - 411014
Date: Signature