Doctor of Medicine (MD) program at Texila American University – College of Medicine (TAU-COM) is an undergraduate medical program.
The Doctor of Medicine program has the following:
Basic Sciences – 2 Years
Clinical Sciences – 2 Years
In the first two years, the basic medical sciences are taught in the context of their relevance to patient care. Later in the last two years of the program, clinical teaching builds upon and reinforces this strong scientific foundation.
How can you extend current uses of Lean Six Sigma beyond process but to incorporate empathy building? Join Jill Secord, RN, MBA, who will explore effective integration of proven approaches to accelerate quality and efficient health care services.
Check-In Kiosk Eval Class of 2014 Aslie (Ashlie) Burnett.docxspoonerneddy
Check-In Kiosk
Eval Class of 2014
Aslie (Ashlie) Burnett-Project Facilitator
Overview
Michael E. DeBakey Veterans Affairs Hospital has been a leader in quality care since the 1930s, by serving, honoring, providing care to the men and women who are America’s Veterans. We have upgraded the facility and enriched technology to better meet the needs of our veterans- we are now excited to introduce a first-ever check-in kiosk .
Reason for Action
Problem Statement
In 2014 MEVAMC had reduced usage of innovative technology and complaints of long lines and long wait times lead to external customer dissatisfaction.
Business Case
The delay affects the customer's gratification, institutional status in the waiting area of the hospital corrective actions from higher authorities in reply to client criticisms and puts extra pressure on internal clients.
3
Reason for Action
Aim/Goal: Within 90 days, MEDVAMC Emerging VA Leaders will introduce the self-check-in kiosk, increase users' understanding of its functional purpose and benefits, improve patient satisfaction by reducing wait time and improve the kiosk check-in by 20%.
Scope: The check-in process for patients
Start: When the patient arrive to the clinic
Stops: When the patient is called to the back to see a provider.
Constraints: limited knowledge of kiosk
Start with areas that have high number of repeat patients
Start with check in and payments, then add functions as desired
Use a greeter during initial rollout
Place the kiosks in an obvious location
Enable as many languages as you reasonably expect to use
System selectin
Freestanding kiosk and countertop kiosk
4
6 Ambassadors
3 Actors
4 Graphic designers
3 people from volunteer services
Sponsor (Adam Walmus, MEDVAMC Director (2014)
Valerie Williams, Education/ EVAL coordinator
Joycelyn Westbrook
Larry Wilkerson
Kendra Price-Mayes
Team member/ Project Facilitator: Aslie Burnett
Natalie Delahoussaye
Merisha Freeney
Gregory Austin
Karl Murray
Shauna Babers
Grant Lenued
Chakita James
Tonya Hackney
Katress King
Sharice Easterling
Diana Pham
Shirley Collins
Rickey Reed
Members from Volunteer services
Surveys: were done with 98 patients from the 100 surveyed cases to estimate self-check-in awareness level, check-in experience, successful check-ins, timeliness of check in process, and why they used the kiosk.
Kiosk Interactions Report: Displayed how many interactions vs. transactions
A team was formed to survey customers in three piolet areas: Dental, Dermatology, & Eye clinics.
The Current State
Based on the current state, out of 79 patient complaints the top dental complaints were dental eligibility and patient access/ wait time.
Based on the all employee survey the top complaints were low moral amongst dental personnel and staff shortage/ burnout
Voice of customer: SHEP survey’s, v-signal, and share your experience
Voice of customer: All employee survey’s
Low Moral -15%
Patient Access/Wait time-.
Medical Sonography info session for Wake TechShelley Staubin
This is the mandatory information session for the Medical Sonography program at Wake Tech CC. Once you are done with the information session, you will need to complete the test. You will need to score 100% on the test to be given credit for completing the session.
Doctor of Medicine (MD) program at Texila American University – College of Medicine (TAU-COM) is an undergraduate medical program.
The Doctor of Medicine program has the following:
Basic Sciences – 2 Years
Clinical Sciences – 2 Years
In the first two years, the basic medical sciences are taught in the context of their relevance to patient care. Later in the last two years of the program, clinical teaching builds upon and reinforces this strong scientific foundation.
How can you extend current uses of Lean Six Sigma beyond process but to incorporate empathy building? Join Jill Secord, RN, MBA, who will explore effective integration of proven approaches to accelerate quality and efficient health care services.
Check-In Kiosk Eval Class of 2014 Aslie (Ashlie) Burnett.docxspoonerneddy
Check-In Kiosk
Eval Class of 2014
Aslie (Ashlie) Burnett-Project Facilitator
Overview
Michael E. DeBakey Veterans Affairs Hospital has been a leader in quality care since the 1930s, by serving, honoring, providing care to the men and women who are America’s Veterans. We have upgraded the facility and enriched technology to better meet the needs of our veterans- we are now excited to introduce a first-ever check-in kiosk .
Reason for Action
Problem Statement
In 2014 MEVAMC had reduced usage of innovative technology and complaints of long lines and long wait times lead to external customer dissatisfaction.
Business Case
The delay affects the customer's gratification, institutional status in the waiting area of the hospital corrective actions from higher authorities in reply to client criticisms and puts extra pressure on internal clients.
3
Reason for Action
Aim/Goal: Within 90 days, MEDVAMC Emerging VA Leaders will introduce the self-check-in kiosk, increase users' understanding of its functional purpose and benefits, improve patient satisfaction by reducing wait time and improve the kiosk check-in by 20%.
Scope: The check-in process for patients
Start: When the patient arrive to the clinic
Stops: When the patient is called to the back to see a provider.
Constraints: limited knowledge of kiosk
Start with areas that have high number of repeat patients
Start with check in and payments, then add functions as desired
Use a greeter during initial rollout
Place the kiosks in an obvious location
Enable as many languages as you reasonably expect to use
System selectin
Freestanding kiosk and countertop kiosk
4
6 Ambassadors
3 Actors
4 Graphic designers
3 people from volunteer services
Sponsor (Adam Walmus, MEDVAMC Director (2014)
Valerie Williams, Education/ EVAL coordinator
Joycelyn Westbrook
Larry Wilkerson
Kendra Price-Mayes
Team member/ Project Facilitator: Aslie Burnett
Natalie Delahoussaye
Merisha Freeney
Gregory Austin
Karl Murray
Shauna Babers
Grant Lenued
Chakita James
Tonya Hackney
Katress King
Sharice Easterling
Diana Pham
Shirley Collins
Rickey Reed
Members from Volunteer services
Surveys: were done with 98 patients from the 100 surveyed cases to estimate self-check-in awareness level, check-in experience, successful check-ins, timeliness of check in process, and why they used the kiosk.
Kiosk Interactions Report: Displayed how many interactions vs. transactions
A team was formed to survey customers in three piolet areas: Dental, Dermatology, & Eye clinics.
The Current State
Based on the current state, out of 79 patient complaints the top dental complaints were dental eligibility and patient access/ wait time.
Based on the all employee survey the top complaints were low moral amongst dental personnel and staff shortage/ burnout
Voice of customer: SHEP survey’s, v-signal, and share your experience
Voice of customer: All employee survey’s
Low Moral -15%
Patient Access/Wait time-.
Medical Sonography info session for Wake TechShelley Staubin
This is the mandatory information session for the Medical Sonography program at Wake Tech CC. Once you are done with the information session, you will need to complete the test. You will need to score 100% on the test to be given credit for completing the session.
Peeking behind the test: insights and innovations from the Medical Council of...MedCouncilCan
2015 CCME
MCC Business Session
Peeking behind the test: insights and innovations from the Medical Council of Canada. We will showcase new technological innovations such as the automated item generation, automated scoring and the MCC’s new item bank MOC5.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
2. NAC OSCE Examination][
The National Assessment Collaboration (NAC)
examination assesses the competence of candidates;
specifically the knowledge, skills and attitudes essential
for entrance into postgraduate training in Canada.
The NAC examination may include problems in:
□ Medicine □ Surgery
□ Pediatrics □ Obstetrics and Gynecology
□ Psychiatry □ Preventive Medicine and Community Health
3. Confidentiality
Upon registration for this exam, you signed a document
attesting you would NOT disseminate or reveal to others
any content of the examination. This means you CANNOT
discuss or disclose exam content with others at any time, in
any way, even after the exam is over. Examples of this
include comparing patient responses with your colleagues,
sharing exam content with future exam candidates, and
posting case information or exam questions online.
Any breach in confidentiality of exam materials may lead to
disciplinary and legal measures, including invalidating your
results and preventing you from participating in future
examinations.
][
4. Duration ][
The examination duration is about 3 hours.
Plan to be at the examination site for a minimum
of 6.5 to 7 hours.
No external contact will be permitted during the
examination and sequestering period.
No conversations about the examination will be
permitted.
Candidates will not be dismissed until the time
specified on the information sheet.
5. Items to Bring ][
Reflex hammer
Stethoscope
White lab coat without a university or hospital crest
Items that are NOT permitted:
Cell phones, pagers, media players, laptops
Electronic devices for internet access, transmission,
reference or recording purposes
Pens, pencils, pen lights
Paper, books, notebooks
Bags, briefcases, wallets, keys
6. Coat Check ][
A coat check will be provided at the site to store your
personal items during the examination and sequestering
period.
However, as storage space will be limited, we ask that
you please leave all large bags, handbags and
unnecessary personal belongings at home.
NOTE: While every effort will be made to store your
belongings safely, the Medical Council of Canada
(MCC) cannot be held responsible for theft or damage.
7. Candidate Notebook ][
Do not open until the examination begins.
Inside, you will find a sheet of bar code ID labels
and 16 blank pages for your use during the
examination.
You are only issued 1 notebook and we cannot
add additional pages.
Never rip out any pages; your
notebook must be returned intact
at the end of the examination.
8. Introduction to the OSCE][
What is an OSCE?
Objective Structured Clinical Examination
A form of performance-based testing used to measure
candidates’ clinical competence.
During an OSCE, candidates are observed and
evaluated as they go through a series of stations in
which they interview, examine and treat standardized
patients (SPs) who present various types of medical
problems.
The NAC OSCE clinical stations are 11 minutes in
length.
9. Candidate Instructions ][
At each clinical station, there is a written
statement (Candidate Instructions) that:
Introduces a clinical problem.
Directs the candidate to appropriately interact with
a standardized patient (SP).
Specifies the task, such as obtaining a focused
history, conducting a focused physical examination,
and/or addressing the patient’s concerns.
Indicates whether there are examiner oral
questions at the 8-minute signal.
10. Your badge has a station number that indicates
your start station.
Candidate instructions are posted outside each
station.
READ everything carefully.
Pay attention to the statement which explains
your task.
A copy of the instructions will be available inside
the room for your reference.
[ Important Reminders ]
11. [
Standardized patients (SPs)
are trained to simulate
patients’ signs and
symptoms in a reliable and
consistent manner.
Treat them as you
would real patients.
Hand 1 bar code label to the examiner as you walk
into the room (instructions on the door).
Examiners observe and assess your performance
with preset rating sheets.
Physician Examiners, SPs and Labels ]
12. Physical Examinations ]
Carry out any maneuvers necessary for
assessing the presenting problem.
Examiners only give credit for tasks
completed satisfactorily!
[
You will be expected to use the hand sanitizer that
will be available in every physical examination
station. You may be prompted by the examiner.
Be sure to drape the standardized
patients (SPs) appropriately.
13. Physical Examinations
Examiners may intervene by:
asking you to reread the instructions.
The intent is to remind you to refocus on the task and to
save you time.
stopping genital, rectal, vaginal, breast or other
invasive examinations.
If such examinations are appropriate, all you need to do
is clearly inform the examiner.
Help the examiner score by:
telling the examiner what you are doing (e.g., inspection).
describing any findings.
Include findings that are normal.
][
14. ][Signals
A signal indicates the beginning and the end of each
station.
The 8-minute warning signal will indicate:
EITHER that your time with the patient is over and the
physician examiner will begin to ask you questions.
OR if there are no questions (as indicated on the candidate
instructions), that you still have 3 minutes remaining with the
patient.
After each final signal, you will have 2 minutes to move
to the next station and read your instructions.
15. Physician examiner oral questions may follow the
warning signal. They:
are related to the patient you just saw.
ask about matters like diagnosis, management
decisions, and/or your response to an ethical issue.
Candidate instructions on station doors will indicate
whether there are oral questions at the 8-minute signal.
If there are no oral questions, you will have the
full 11 minutes with the patient.
[ ]Examiner Oral
Questions at 8 minutes
16. [
Before leaving, you must follow the sign-out procedure.
When it is your turn, hand in your:
candidate notebook (all pages intact)
ID badge
unused bar code labels including the backing sheet
Signing Out ]
Congratulations! At this point,
the examination is over!
Sign out on the sheet.
17. Candidates may be required to remain on site before or
after the examination for security reasons.
The length of time depends on the time zone.
There is no access to personal belongings or telephones during this
time.
No conversations about the examination will be permitted.
Examination conditions still apply during sequestering.
Must only speak the language of the exam (English or French)
Sequestering[ ]
REMEMBER: Any breach of examination
content or lack of cooperation could invalidate
and/or prevent access to future
Medical Council of Canada examinations.
18. If you encounter issues during the examination
that you believe may significantly affect your
results, you MUST:
1. Immediately communicate your concern to the Chief
Examiner.
2. Submit a message through your physiciansapply.ca
account detailing the incident immediately following
your examination.
MCC review of your concern is possible only if candidates
provide notification of the concern/problem in this manner.
Please visit MCC’s website for further information.
[ Reporting Concerns ]
19. Read your instructions carefully.
Complete the specified task.
Demonstrate your clinical skills.
You receive credit for tasks completed satisfactorily.
Treat the SPs as real patients.
DO NOT leave without signing out.
DO NOT divulge or disseminate any examination
content, even after the examination is over.
[ ]Final Review of Important Points
20. Your group leader and the support staff are
there to answer your questions and guide you
from station to station.
Try to relax and stay focused on the
examination.
The purpose of the examination is to provide a
fair and accurate assessment of your clinical
skills.
Focus on the Examination ][
22. Results will be made available to you in your
Physiciansapply.ca account, 6 to 8 weeks
after the exam date.
RESULTS
Through your online account, you will be
able to:
view your results documents.
share them with other organizations.
][