The document is a cover letter and resume for Terquandelyn Kimble applying for a customer service position. The cover letter emphasizes her excellent customer service skills and ability to provide the best service and resolve issues quickly and professionally. Her resume outlines her education and work history in customer service roles, along with her skills in communication, customer satisfaction, and various computer software.

1. MY COVER SHEET
The Excellent Candidate for Your Company
My name isTerquandelynKimble,Iam an excellent
customerservice assistant.Iwill provide your
customerwiththe bestservice,the quickest
resolutionandkeepitverytimelyandprofessional.
Terquandelyn Kimble
The Best at PleasingMyCustomers.

2. Terquandelyn Kimble
18065 Appleridge Drive
Apt #1921
Dallas, Texas 75287
tandekimble@outlook.com
(469)964-0800
Objective
To become highly recommended in the corporate arena.
Skills
Type 55 wpm
Communication Skills
Excellent People Skills
Great Customer Service Skills
The ability to satisfy a customer and their needs
Expert Knowledge of Internet Explorer
Windows XP, Vista, Windows 7, 8 and Windows 10
Very Knowledgeable of Computer Software
Microsoft Word, Microsoft Excel, Microsoft Power Point, Internet Explorer
Education
2001-2005 Mesquite High School
Diploma received May 28, 2005
Work History

3. August 4, 2013 – Present
Verizon Communication
7979 N. Beltline Rd
Irving, Tx 75063
Billing & Retention Specialist (Inbound Call Center)
June 25, 2012 – August 1, 2013
At&t HSI
3115 Dee Street
Shreveport, La 71105
Customer Assistance (inbound call center)
December 13, 2009- June 18, 2012
Teleperformance ASD
5800 Bert Knouns Industrial Loop
Shreveport, La 71129
Tech Support Agent (inbound call center)
(800)731-4357
August 01, 2008 - December 31, 2009
Oak Creek Cafe
711 Horseshoe Blvd
Bossier City, La 71111
Hostess
May 10, 2006 - July 31, 2008
Walmart Supercenter
6800 WestPort Ave
Shreveport, La 71129

4. Customer Service Representative
References
Professional - Courtney Strickland
(318)828-7036
Professional – Kontina Bell
(469)781-7089
Professional – Kavasha Taylor
(318)550-7602
Personal - Umekia Mitchell
(469)644-6257
Personal – Debbie Brazile
(469)730-2777
Personal - Carla Kimble
(318)636-7177