K. Madhusudhan Rao is a banking professional with over 13 years of experience, including 8 years in banking. He has held roles such as Senior Manager at RBL Bank and Branch Manager at HDFC Bank. He has a strong track record of exceeding sales goals and cross-selling various banking products. He also has experience in manufacturing as a CNC Programmer and Trainee. He is skilled in areas such as retail banking operations, investment products, auditing, and troubleshooting. He has received several achievements and awards for his work in sales targets, implementation of processes, and acquiring new business.

1. 1. K. Madhusudhan Rao
Mobile: 9959482114 E-Mail id: kmadhu817@ymail.com
Well qualified and results-oriented Banking Professional with over 13+ years of experience of which
over 8+ years of functional experience in banking industry.
Summary of Profile
 Top performer with track record of consistently exceeding the sales goals, and
customer expectations. Skilled at educating customers on banking products and
recommending best options that meet their short-term and long-term needs.
 As a Manager in Retail Banking operations had good understanding about the retail
banking products and processes.
 Good knowledge over investment banking products such as fixed income Products.
 Highly experienced in functional areas such as banking and finance, clearing and,
reconciliation, audit compliance, and troubleshooting. Good understanding of
banking functions and operations.
 Sound knowledge in all operations carried out in banking i.e. transactions related to
INR, FCY transactions, RTGS, NEFT, Outward remittances salary uploads.
 Good in preparing Fortnightly Reports, Suspense monitoring, LCT’s.
 Well trained in resolving CRM complaints with in the TAT.
 Good in Sales, generating more leads from references, cross selling in different
products like LI/Credit Cards/Auto Loans/FD/RD.
Work Experience
RBL BANK:
Team size : 5
Duration : 29/09/2014 to Till Date.
Role : Senior Manager.
As a Branch Manager:
 Implementation of 5S in all areas of banking by adhering strictly with the standards.
 Maintaining the reports at teller counter as per AUDIT Requirement.
 Managing all types of customer and guides them in a right way to complete their
Requirements.
 Creating awareness’ about banking products and services to customers.
 Day to day operations of the bank in consultation with Operational heads (CH).
 Good in Preparing Visit Reports, Presentations to Cluster Head.
 Responsible in increasing sales in order to achieve the said targets within the deadlines.
 Conducting daily staff meetings and assign the daily targets to the staff and tracking the
same until the given targets are completed.
 Generating new business by taking references from the existing customers.

2.  Branch stood PAN INDIA 4th
position in FTR for the month of SEP-2014 & Feb 2014.
HDFC BANK:
Team Size : 6
Duration : April 2008 to Sep 2014. [Joined as a Teller in April 2008.Role was
Changed from Teller to Teller Authorizer in May 2011.Promoted as
Manager in Dec2011 and later transferred to Bellampalli Branch as
Branch Manager in July 2012.currently working as Branch Manager for
Bellampally Branch.
Role : Branch Manager.
Responsibilities :
 As a Teller
• Generated minimum of 1.50 Lakhs of insurance per month.
• Achieved 10gm silver coin t/w sourcing credit cards.
• Successful in cross selling FD/RD to customers across the counter. Ensures that there will be
minimum of 15 FD/RD’s per month.
• Good in sourcing Auto Loans based on checking the customer profile while processing
the transaction.
• Ensures that there will be minimum of 6 SB accounts and 2 CA from the teller counter
every month
• Ensure that there are no operational errors , no complaints against services etc.,
 As Teller Authorizer :
* Supervision of Teller functions, cash operations, 5S implementation
* Successful in handling CRM complaints.
* Champion of lobby management.
* Successfully generated leads for PL, A/L,PL, LI in LOBBY.
* Improved business in sourcing CASA, LI as Teller Authorizer.
* Generated leads for Gold Loans.
*Successfully achieved the targets for CASA /LI.
*Selected for SWITZERLAND tour contest in sourcing LI business while handling the role of TA.
AS Branch Manager:
 Implementation of 5S in all areas of banking by adhering strictly with the standards.
 Maintaining the reports at teller counter as per AUDIT Requirement.
 Managing all types of customer and guides them in a right way to complete their
Requirements.
 Creating awareness’ about banking products and services to customers.
 Day to day operations of the bank in consultation with Operational heads (CH).
 Good in Preparing Visit Reports, Presentations to Cluster Head.
 Cluster champion for SQBP Audit.
 Responsible in increasing sales in order to achieve the said targets within the deadlines.
 Conducted many marketing activities like mike announcement /slides in the local
theaters/scrolling in cable network in order to increase the business in Gold Loans/Auto

3. loans/KGC/PL/Credit cards .This helped in achieving nearly 130% of the assigned targets in
FY13-14 for all the above said asset business.
 Conducting daily staff meetings and assign the daily targets to the staff and tracking the
same until the given targets are completed.
 Surprise verifications are carried out on monthly basis and ensure that the laid down process
are in place.
 Implemented Brandings at Municipality /GOVT Hospital which helped in acquiring the GOVT
accounts of these organizations .Fruit full results were observed with huge inflows from these
organizations.
 Generating new business by taking references from the existing customers.
 As a Branch Manager completed two General Audits and both are rated SATISFACTORY.
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ICICI Bank:
Team Size : 10
Duration : June-07 to April-08
Role : Team Leader
Location : Hyderabad
Responsibilities :
 Conducting meetings with the team on daily basis.
 Assigning the work to team and follow up until the said tasks are completed.
 Updating the work to the supervisor.
 Giving trainings to newly joined employees regarding work flow...
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TOOL MAK:
Team Size : 15
Duration : Jan-03 to Dec-06
Role : CNC Programmer
Location : Hyderabad
Responsibilities :
 Studying of drawings of different components.
 Preparing CNC programs of the different components
 Assigning the work to employees and monitoring the work till the assigned
Tasks are completed within the specified time.
 Maintaining the sizes of the work as per ISO standards.
 Delivering the components to clients with in the TAT.
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ORDINANCE FACTORY:
Duration : Sep-01 to Sep-02
Role : CNC Trainee
Location : Medak
Responsibilities :

4.  Learning CNC programming for different components.
 Taking classes to apprentices and assigning jobs.
 Reporting to Charge men regarding the work assigned and work completed by EOD.
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Achievements
 Achieved satisfactory rating in GENERAL AUDIT for the past five years.
 Selected as champion in implementation of 5S process.
 Achieved T1 rating for the current financial year.
 Won 10 gm silver coin in credit card contest.
 Selected for Felicitation program in SWITZERLAND t/w LI contest in the 2012.
 Promoted as Manager in Dec 2011
 Received Appreciation certificate from SOUTH 1 Regional Head towards FREEDOM at LIFE
contest held in AUG 2013.
 Received Appreciation certificate in Felicitation prog: held at JAIPUR from HDFC BANK Group
Head Mr. NAVIN PURI & MD of HDFC LIFE Mr. AMITABH CHOWDARY t/w MD-GH contest held
in Sep- 2013
 Selected for Certificate of Appreciation from BBH t/w the contest “Multi Currency Forex cards”
held in Q4.
 Selected in “INSURANCE KA JALWA “contest t/w acquiring LI business for the month of March
2014 by achieving 120% of the MTD targets.
 Branch stood PAN INDIA 4th
position in parameters like FTR , productivity for the month of SEP-
14 , FEB-14.
Education & Technical Skills
B-Tech in Mechanical Engineering from Nagarjuna University.
Operating Systems : MS Windows NT,
Tools : MS office suite.
Banking Software : “FINACLE”
Strengths
− Effective Leadership abilities in handling the team.
− Excellent Business augments skills.
− Strong levels of Self-Confidence & quick adaption to the given circumstances.
− Passionate towards the work undertaken which won recognition as dependable employee.
− Possess good inter-personal and intra-personal communication skills
− Quick learner ,having ability to meet tight deadlines
Certifications
AML & KYC Certified.
NISM Depository Module VI series
IRDA

5. Personal Information
Name : K.Madhusudhan Rao
DOB : 02nd
June’ 1977
Marital Status : Married
Contact Details : +919959482114
Permanent Address : 8-26, HERC Puram, Ameenpur, Ashoknagar, Lingampalli, Hyderabad
Mail Address : kmadhu817@ymail.com
: koppol_madhu@yahoo.co.in

6. Personal Information
Name : K.Madhusudhan Rao
DOB : 02nd
June’ 1977
Marital Status : Married
Contact Details : +919959482114
Permanent Address : 8-26, HERC Puram, Ameenpur, Ashoknagar, Lingampalli, Hyderabad
Mail Address : kmadhu817@ymail.com
: koppol_madhu@yahoo.co.in