Muthukumar V has over 12 years of experience in telecom operations and maintenance roles. He has a proven track record of enhancing network performance and streamlining operations through initiatives like establishing central network operation centers, developing organizational structures, and managing teams. Some of his key accomplishments include ensuring compliance for mobile number portability, reducing network outages through synchronization improvements, and proposing network architecture changes to optimize data services. He is skilled in operations management, maintenance, and leading high-performing teams.

1. MUTHUKUMAR V
Mobile: +919942101142
E-Mail: muthukumar.vv@gmail.com
Managerial Assignments – Telecom Sector
A technology oriented professional with around 12 years of extensive & comprehensive experience in:
- Operations & Maintenance - SLA & KPI Management - Testing & Implementation
- Repairs & Maintenance - Team Management - Configuration Management
- Spare Management - Backup management
⇒ Adept in managing service functions & streamlining the working standards operating system for enhanced operational
effectiveness.
⇒ Adroit at establishing C- Noc to control cells sites availability; managing escalation on service impact; effectuating
controlling mechanism to cross verify the outages on the escalation with OSS to avoid disconnect on the outage minutes.
⇒ Insightful at managing Organizational Structure Development, Team Management, Employee Mentoring, Personnel
Development Plan (PDP) and Performance Appraisal.
⇒ An enterprising leader with proven dexterity in leading and directing personnel towards accomplishment of a common goal.
⇒ An effective communicator with excellent relationship management skills and strong analytical, leadership, decision-
making, problem solving & organizational abilities.
CAREER FACETS
⇒ Credited for ensuring compliance for MNP by organising testing with all 23 LSAs (~300 Operators) across India.
⇒ Successfully streamlined and established SYNC across the network to enhance quality of the network and reduce outages
due to SYNC (~3000 minutes / average per day).
⇒ Acknowledged for developing signalling & voice redundancy to avoid service impact due to transmission failures.
⇒ Accredited for proposing GB over IP in the network to improvise Data Service and contribute in the improvement of data
volume by adding additional TS/ E1 to various interface.
⇒ Initiated MSS in POOL and segregated POI region wise to avoid transit traffic and ensure optimal utilization of MSCs.
⇒ Support provided Pivotal in saving OPEX and surrendering all the leased lines with POI partners.
CORE COMPETENCIES
Operations Management:
⇒ Managing complete Network Operations of GSM/WCDMA network comprising of Ericsson Monolithic MSCs, HLRs,
Mobile Soft Switches (MSS 5.0/R13.2), MGWs (R5), Blade Cluster, BSSG10B, RNCs, 1500+ BTS.
⇒ Responsible to Network Quality Monitoring, Performance Audit, Statistic reports analysis, involving Network
Optimization team to ensure that planned, preventive optimization and drive tests are carried out & ensuring radio
network quality at Optimal levels as per Key Performance Indicator.
⇒ Instrumental in co-ordinating with Ericsson Implementation Teams for configurations of all the new nodes as per the
agreed design and implementing the KPIs.
Maintenance Operations
⇒ Ensuring execution of preventive maintenance of BTS hardware & Portable Radio Trans-Receivers, including schedules /
shutdown maintenance to ensure trouble free and seamless plant operations.
⇒ Effectuating predictive, preventive & breakdown maintenance schedules; conducting periodic checks to ensure
performance of mobile & static HF / VHF / UHF / Microwave Radio System.
⇒ Planning the preventive maintenance schedule and ensuring its execution by the vendors.
Team Management
⇒ Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and
meeting of production targets.
⇒ Managing Internal Knowledge Sharing Exercise to develop core competence for Engineers.
⇒ Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance
amongst team members.
EMPLOYMENT RECITAL

2. Since July’13: Aircel Limited, RoTN, Salem as Assistant Manager– Core Operations
Accomplishments
⇒ Enhanced the overall NW ASR from 43% to 48%.
⇒ Successfully implemented MNP & ICR and addressed all concerns raised during implementation.
⇒ Carried out SYNC audit and address TF alarms in BSS and ensure Zero Outage due to fluctuation.
⇒ Recorded a significant improvisation in the entire core KPIs attained the target and maintaining it.
⇒ Credited for atomizing the alarm escalation from C-Noc based on hierarchy to focus and take it as pro active measure to
improve NW availability and address core alarms immediately.
⇒ Enable auto pool re configuration to handle high traffic during NBH / BBH.
⇒ Recognised for:
o Ensuring high level customer satisfaction by regular interaction, good rapport with customer and maintain
high degree of customer satisfaction by managing Best Network.
o Interacting with C-Noc, Core & Field Engineers of Operational and Maintenance Units to ensure the
uptime of the network elements.
o Monitoring network optimization to ensure that the CAPEX and OPEX are minimized year on year to
provide most cost effective network.
Feb’08-July’13: Alcatel lucent network management service india ltd, Bangalore as Engineer – Switch
Core Engineer
Accomplishments
⇒ Spearheaded alarm handling and troubleshooting of the network elements (MSC, MSS, MGW, BSC, and BTS) during
degradation/ unavailability of network.
⇒ Instrumental in:
o Support provided for Commissioning of new AXE nodes.
o MTP/SCCP Routing, GT, IMSI, B-Number & RC Optimization.
o POI, A-Ter & A link augmentation, migration and acceptance test on time.
o AXE10, 810 hardware expansion (GDM, GEM, STM1, HSL) in all live nodes.
o Handling hardware fault in Ericsson BYB202, BYB501, AXE10, AXE810, APG 40 & IOG20.
o Defining new routes /POI Link, Inter MSC traffic, A-Interface & Signalling definitions.
o Ensuring the CP, APG, CDR backup for MSC, MSS, BC & BSC at regular intervals.
o Life line test in HLR, MSC, MSS & BSC.
o Re-parenting BSC/TRCs to Mscs as per core network optimization planning.
o Emergency handling in co ordination with support teams during service outages.
o Supporting GSDC team in Software Upgrades, Corrections and its related testing.
⇒ Deftly coordinating with Billing Team for CDR and TAP Files verification and transactions.
⇒ Managed VAS Services- SMS, PRBT server, Internet Access deployment and supporting TAC team for testing and final
implementation.
⇒ Acted responsible for managing C7 Signalling Link Traffic Measurement, report generation and analysis.
⇒ Pivotal in integration of all the nodes in to STPs as per designed guidelines and carrying out optimization of the same.
June’07-Feb ’08: Nokia Siemens network, Vodafone project, Hyderabad, India as BSS Engineer
Accomplishments
⇒ Pivotal in:
o New site integration and commissioning.
o Parameter changes done as per RF planning.
o C7 signalling augmentation to reduce high signalling utilization.
o Site reparenting done.
o BSC rehoming done.
o Transcoder optimization done to reduce high utilization.
o Site alarm monitoring and escalation to relevant cluster Engineers.
o Regular switch backup maitenanace.
Feb’04-June’07: Aircel Ltd., Madurai, India as Engineer.
Accomplishments
o New Trunk group creation and conducted AT with other operators.
o B table, Routing ,IMSI , GT table creation.
o Regular check L1 sevice and make test calls.
o Regular Backup & Spare maintenance.
o New site integration and commissioning.
o Parameter changes done as per RF planning.
o C7 signalling augmentation to reduce high signalling utilization.

3. o Transcoder optimization done to reduce high utilization.
o Site alarm monitoring and escalation to relevant cluster Engineers.
o Site alarm monitoring and escalation to relevant cluster Engineers.
SCHOLASTICS
2002 Diploma in ECE from Sankar Polytechnic College, Tamil Nadu.
PERSONAL DOSSIER
Date of Birth: 27th
February, 1982
Passport No: E3556484
Driving License: TN76Z20110000447
Languages known: Tamil and English
Address: 18, Selva vinayagar kovil streer, T.N Puthukudi, Puliangudi, Sivagiri (Taluk), Tirunelveli
(District)-
627855, Tamil nadu, India.