1. Sagar Shende is a highly motivated BSS FLM Engineer with over 7 years of experience in wireless network engineering. 2. He currently leads a team of 10 people at Nokia Solutions Networks, where he is responsible for overseeing 2G and 4G site operations and maintenance. 3. Prior to his current role, Sagar held positions at various telecom companies where he gained experience in tasks like installation, commissioning, preventative maintenance, and troubleshooting of wireless network equipment.

1. SAGAR SHENDE
Flat No.53, A-1, Sidhivinayak Complex, Near Shinde Bridge, Shivane, Warje-Malwadi, Pune 411023.
Contact: +91 9371 987 263 Email: sagar9889@gmail.com, / nsn.pune.sagar@gmail.com
BSS FLM Engineer
PE RSONAL SUMMARY
A highly motivated and ambitious individual able to give timely and accurate Advice, guidance, support and
training to team members and individuals. Possessing excellent management skills and having the ability to work
with the minimum of supervision whilst leading a team of ten or more. Having a proven ability to lead by example,
consistently hit targets, improves best practices and organizes time efficiently.
Now looking forward to a making a significant contribution as a team leader with a company that offers a genuine
opportunity for progression.
SUMMARY OF SKILLS
Diligent and Competent Professional with BCA and Wireless Network an experience of over 7 + years, currently spearheading efforts
with BSS FLM Engineer in Nokia Solution Networks.
 Focused and hardworking professional equipped with thorough knowledge and technical understanding coupled
with an analytic bent of mind and confident to take challenging assignments.
 Result oriented professional with a matured approach and able to make an effective contribution to the performance
of a team with good leadership and motivating capabilities.
 Commercial awareness & business acumen.
 O&M of Microwave, BTS, BSC vendor Nokia
 Experience of working in a multi vendor environments.
 Good conflict management and prioritisation skills.
 Excellent documentation & report writing skills.
 Experience of managing change within CRM, Marketing and Finance systems.
 Responsible for the Operation & maintenance of transmission and BTS equipment of many sites.
 Extensive experience in Commissioning, Troubleshooting & Up gradation of the PDH Microwave Links IDU/ODU’s
(Nokia Simens).
 Extensive experience in Troubleshooting and Maintenance of Nokia BTS (Base transceiver station- A9100) both GSM
900/1800 Cabinets as well Macro & Mini BTS.
 Extensive experience in performing Corrective Maintenance, Fault Rectification & Alarm Handling.
 Experience in Performing Preventive maintenance of the GSM Sites.
 Hands on experience in Operation & Troubleshooting of Nokia BSC.
 Hands on Experience on the removal of all the External Alarms generated on GSM sites.
 Basic knowledge of ADM (Flexi Hooper SDH-Node)
PROFESSIONAL EXPERIENCE
Nokia Solutions Networks (Vedang Cellular) Jan 2015 to Present
BSS FLM Engineer

2.  Supervision of the 2G,4G(LTE) Sites 24x7, On Call visits to sites for alarm clearance to ensure smooth operations
& maintenance in the region.
 Preparing the Duty Rosters, Timesheets, PM Checklists and other monthly reports and managing my team under
my supervision.
 Installation and Commissioning of 3G site with quality supervision.
 Performing Preventive Maintenance of all the Network Elements (BTS & Microwave) at the Sites to prevent any
instantaneous alarms on the GSM Site to improve the QOS of GSM Operator.
 Maintenance & troubleshooting of Base Transceiver station (BTS-9100).
 Checking & Corrective Maintenance of VSWR of GSM sites (Checking the VSWR for the Feeder Cables and
jumpers, VSWR Problem Resolution, etc).
 Faulty equipment (NOKIA TRX, Combiner, Duplexer) resolution and replacement.
 BTS configuration, Conducting Expansions/Reductions as per the work order from the operator and adding
TRE’s to the equipped BTS.
 Follow up with Area Managers the status of verbal & written reports of technical & non-technical site problems.
 Performing the Quality work and conducting the self audits to improve the quality of service.
 Receiving and Closing Trouble Tickets within given time.
 Generating Network Health reports on weekly, biweekly and monthly basis.
 Co-ordination with Vendor/Operator for Fault Identification and Rectification, Problem Synthesis and Reporting.
 Entertaining the Service Order Requests (SOR) and Traffic Re-routing during MDT.
 Implementing the Work Orders from the operator.
 Troubleshooting and Rectifying radio faults at the GSM Sites.
 Patching, testing and checking of Alarms in DDF Frames.
 Corrective Maintenance of Microwave PDH links to get the required values of the RSLs for the Transmission
(Fine Tuning).
 Looking after all the issues at the sites regarding MW transmission Outages.
 Troubleshooting of alarm Occurrences and analyzing the cause of the alarm.
 Monitored spares / replacement of faulty Modules, Sub-System and Cables etc.
 Performed Acceptance of the sites.
GTL Limited March 2012 to Jan 2015
Cluster Engineer
 Responsible for delivering projects against agreed scope, budget, schedule & customer expectations. Doing this whilst
supervising, directing & motivating teams of multi-discipline contractors & employees.
 Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to
address them in advance.
 Escalating promptly any issues that may impact operations.
 Producing stage plans, highlight reports, risk logs, requests for change etc
 Providing strategic direction during the implementation stages.
 Managing client expectations by ensuring the delivery of the highest quality service
 Operation & Maintains for Wimax, Radwin Links and as well as coordinate field engineer.
 Involved in Configuring VPN Tunnel, VLAN, ISDN, E1, Hybrid/Flexi BTS.
 Monitored and maintained the countrywide network (WAN)
 Handled Wireless (Radio) modems such as Radwin, Alwarian , Motorola, Primatel.
 Trouble shooting for Wi-max related issues, commissioning new Wimax links & RADWIN links.
 Configuring VPN Tunnel, VLAN, E1T1.
 Bharti Airtel Ltd (Nokia Simence Network )
EAGLE FLY COMMUNICATIONS, SANGLI Jan 2011 – March 2012
Project Engineer & Team Leadership.
 BTS Installation, maintenance and operations in Telecom department of reputed organizations.

3.  Expertise in managing maintenance of BTS (Base Transceiver Station) site, Power Plant, SMPS etc.
 Proficient in handling maintenance operations with ability to reduce machinery down time and optimize efficiency of
machine and equipments.
 Significant experience in installation of BTS sites troubleshooting at the time of installation cum swapping.
 Excellent analytical, problem solves and interpersonal skills, having depth knowledge in quality analyzing of antenna
using site analyzer.
 Ensuring that staffs are motivated, monitored and measured in line with company targets and performance
standards. Responsible for making sure that any gaps in performance or quality are quickly identified and
addressed. Producing accurate reports on team performance for senior managers.
 Preparing daily workloads for staff & co -coordinating the daily allocation of work. Motivating the team to
achieve high standards and KPI targets.
 Handling new client enquiries and acting as the face o f the business. Dealing with and resolving problems and
issues which arise.
 Mentoring and training up junior and new staff.
 Monitoring & reporting on standards & performance targets.
 Arranging & chairing weekly team meetings, focusing on targets & achievements. Implementing new initiatives.
 Involved in the recruitment of new staff.
 Praise team members and creates a positive working environment.
 Ensuring all administrative and IT records are entered and updated correctly. Providing prompt and accurate
information on individual performance.
 Execute the team as per Priorities.
 Planned the basic requirements while setting up the technical infrastructure of the project and reviewed all the project
proposals while setting up of debug environment
 Generated statistical reports, displaying all the necessary information’s on various activities of the company and
report the same to the senior management on the regular developments for effective developmental planning.
 Handling All Team in ROMG working in telecom sector And Financial Analysis in organization.
 Working On Projects.
 TCL – Wimax BTS.
 Gemini Communication LTD
GEMINI COMMUNICATION LTD, PUNE July 2008 – Jan 2011
RF Engineer & BSNL Executive.
 Planned the basic requirements while setting up the technical infrastructure of the project and reviewed all the project
proposals while setting up of debug environment
 Generated statistical reports, displaying all the necessary information’s on various activities of the company and
report the same to the senior management on the regular developments for effective developmental planning
 Coordinated with field engineers for trouble shooting for Wi-max related issues, commissioning new Wimax links &
RADWIN links.
 Operation & Maintains for Wimax, Radwin Links and as well as coordinate field engineer.
 Involved in Configuring VPN Tunnel, VLAN, ISDN, E1.
 Monitored and maintained the countrywide network (WAN)
 Handled Wireless (Radio) modems such as Radwin, Telsima, Pointred, Alwarian , Aparto, Ruckus.
 Managed entire day-to-day activities covering wide functional areas include developing the workflow program,
debugging and troubleshooting of the application.
 Working On Projects.
 TCL – Wimax.
 BSNL – Mobile Wimax.
 Bharti Airtel Ltd.
 Tikona Digital Networks.- Wi-bro Technology.
ABHAY SYSTEM April 2008- July 2008
Hardware and Network Engineer
 Spearheading entire computer hardware operations with overall responsibility for viability of the company.

4.  Accountable to oversee & install computer requirements along with all related accessories and networking while
ensuring smooth functioning of systems.
 Manage system administration, networking and hardware management & maintenance.
 Provide Browser support, Internet on operating system for Windows XP/NT/2K configuration & troubleshooting.
 Presentation of basic concept, utility and demonstration of the computers to the users.
 Acquired superior technical & managerial expertise to install service and manage computer hardware including
printers, UPS, Internet, networking and allied services.
 Accountable for problem cause analysis, resolution of routine customer problems and complexity resolution.
 Maintain regular coordination with Computer service Centres for servicing parts under warranty and after warranty.
EDUCATIONAL CREDENTIALS
Bachelor of Computer Applications, 2010
Tilak Maharashtra University, Pune, A Grade
Higher Secondary, 2007
Shivaji University, Kolhapur, A Grade
Projects Undertaken
 Banking Management System in Vb6.0
Technical Certification
Diploma in Hardware and Networking
Silicon Technologies, Sangli (MH) 2007
Date of Birth: 22nd
Feb, 1989
Hobbies: Upgrading Knowledge.
Languages Known: English, Hindi, and Marathi
Passport No: J2163771
References: Mr.Yogesh Chavan