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FreeBalance®
                    Government “Budget 2.0”




              Government Budget 2.0 Framework:
a framework for evaluating technology for government transparency and
                 Public Financial Management reform
                Doug Hadden, VP Products, FreeBalance
Introduction
This paper proposes a budget-centric and technology-focused framework to assess the government transparency and public
financial maturity. Governments leverage technology to manage public finances and enable transparency. Most assessments of
Public Financial Management (PFM) tend to be technology - neutral by providing little or no guidance about the use of Integrated
Financial Management Information Systemsi (IFMIS), also known as Government Resource Planning (GRP) [Figure 2]. These
assessments focus primarily on procedures and practices because no GRP can improve PFM quality when procedures or practices
are ineffective.
E-government and open government technology is increasingly being leveraged by governments to enable transparency,
accountability, citizen services and citizen engagement. “The real benefit of e-government lies not in the use of technology per se,
but in its application to processes of transformationii.” E-government and open government frameworks tend to combine
technology methods with procedure and practices but have little PFM guidance with the exception of managing transactions
[Figure 2].

Budget Centric Approach to Government                                               Figure 1: Budget-Centric View of
Transparency                                                                        Open Government
Budget management is the core to public financial management. Often called             Government Performance Management
the “organic budget law” or the “vote”, it is the legal embodimentiii of                 Data from Government Operations
government policy. Budget formulation and execution traditionally “focused                 Expenditures         Revenue
primarily on resource allocation and input controliv” is maturing “towards a                          Budget
focus on resultsv” or government performance. New tools coupled with citizen
                                                                                                    formulation
demand have created a demand for more open and transparent participatory
budgeting “to extend and deepenvi" democratic processes. This trend for open                          Budget
government, open data and Government 2.0 affects the core of government                              execution Human
management: the budget.                                                                    Treasury            Resources
                                                                                         Data from Government Operations
Open government often includes budgetary and transactional information such
                                                                                       Government Performance Management
as budget plans, e-procurement opportunities and financial reports. Open
government can also include what might seem as non-budgetary information
such as census statistics, economic data or health advice. The collection and publication of this information requires funding via
budgets. Budget management is core to open government [Figure 1]. And, budgets are tied to this government outputs and
outcomes. Therefore, budget management is core to government performance management, unlike in the private sector. “In
business the budget is only an internal document. In governments and not-for-profits, the budget is the key fiscal document.vii”

From Government 1.0 to Government 2.0
Tim O’Reilly of O’Reilly media coined the term “Web 2.0”viii in 2005 to describe a technological evolution where the web had
become a platform for software. This differs from “Web 1.0” where data generated by client/server software was deployed through
the Internet. Other characteristics of Web 2.0 included harnessing collective intelligence, focusing on data, supporting multiple
technology platforms and deploying rich user experiences. M.I.T. Sloan and Harvard professor Andrew McAfee extended these
concepts to the business domain by describing Enterprise 2.0ix in 2006.
This technology transition enabled observers to describe Government 2.0, Aid 2.0, Civil Society 2.0, etc. The concept of
Government 2.0 includes what Tim O’Reilly calls “government as platformx”. Governments build physical infrastructure like
highways and communications satellites that generate economic growth according to O’Reilly. Economic growth can also be
generated through technology by making government open. O’Reilly sees an intersection between technology open standards and
open government: “open standards spark innovation and growthxi.”
This “openness” intersection is critical to understanding how open technology enables government openness in the Government
2.0 world. For the purposes of this paper, the following definitions are used:




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    Budget 1.0: Traditional mechanisms of budget management that are primarily internally-focused (often called “back-
         office”), where control and compliance are major concerns
        Transitional: Increase of externally focused or “front-office” budget management where transparency, web transactions
         and government reporting are important characteristics but do not achieve “Web 2.0” characteristics
        Budget 2.0: Social and Web 2.0 mechanisms that attempt to leverage the network effect to improve government
         performance and service delivery while leveraging the integration of front and back office systems
Figure 2: Survey of Common PFM and E-Government Assessment Methods
                                                               Budget            Back-Office
        Evaluation Method                  Scope                                                     Front-Office Technology
                                                             Implication         Technology
Public Expenditure and Financial    Comprehensive PFM                       No technology guidance although PEFA assessments
                                                                Yes
Accountability (PEFA)                  assessment                          attribute some achievements to the use of technology
Commonwealth Public Financial                                                  A3: Use of IFMIS
                                    Comprehensive PFM
Management Self-Assessment                                      Yes            B2: Use of Debt
                                       assessment
Toolkit (CPFM-SAT)                                                         Management software
                                                                                 O7: Financial
The Chartered Institute of Public                                               management         No technology guidance for
                                    Comprehensive PFM           Yes
Finance & Accountancy (CIPFA)                                               information systems       publishing information
                                       assessment
Whole Systems Approach

                                    Extractive Industries
Revenue Watch Institute Index                                   Yes
                                        transparency
Paris Declaration and Accra                                                  Use of country systems for PFM and procurement
                                      Aid effectiveness         Yes
Agenda for Action                                                                    does not specify use of technology
                                                                                                        Internet publishing of
                                     Budget preparation
International Budget Partnership                                                                       budget documents gains
                                       and reporting            Yes
Open Budget Index (OBI)                                                                                 higher rating for many
                                       transparency
                                                                                                               categories
Gartner Group Open                                                                                    Provides open government
                                     Open government             No
Government Maturity Model                                                                                 technology insight
Institute for Electronic
                                        E-Democracy              No        Use of e-mail systems
Government e-Democracy Model
Andersen & Henriksen E-
                                       E-Government              No
Government Maturity                                                                                   Use of web technology
                                                                           Horizontal and vertical
Layne and Lee Framework of E-
                                       E-Government              No          integration within
Government
                                                                                government
World Bank World Governance         Meta collection of 3rd
                                                                 No
Indicators                            party indicators
                                                                                          No technology guidance
                                    Governance and anti-
Global Integrity Report                                          No
                                        corruption

Technology-Enabled Transparency
The Internet supports government transparency initiatives like open data, procurement, recruitment and grants portals.
Transparency mechanisms have evolved from “freedom of information” processes to proactive publication of machine- readable
data sites. Data that was once packaged by governments to generate revenue are being offered at no cost to enhance business
opportunities. Information timeliness has also become more critical with governments releasing information without lengthy




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publishing processes. And, many governments recognize that open government and open data can provide direct citizen
interaction, demonstrated by the recent Open Government Partnershipxii initiative.
Figure 3: Technology-enabled Transition to Open Government
  Classification           Closed: “1.0”                      Transition                               Open: “2.0”
Transparency        Access to information         Documents                            Machine readable
Data Availability   Data for sale                 Publish as exception                 Publish as norm
Mode                Publish, audit and vetted     Mixed                                Near real-time publishing
Target              Business community            Civil society organizations, press   Citizens

Technology Transition to Open Systems
Information Technology is transitioning from closed to open systems. Commercial Off -The Shelf (COTS) software used for
government budget management was predominantly custom-developed or proprietary in the past. In this closed system era,
integration within the product suite was considered paramount. Economies of scale meant that the largest vendors provided the
best extensibility and support for multiple industries. Proprietary architectural frameworks and “middleware” was necessary to
develop robust transactional software. Integration with other PFM-related subsystems was difficult until more broad adoption of
industry standards. Open source and open standards enables more atomic-level integration and interoperability among systems.
This has been further enhanced through open source software that enables reuse and repurposing of software by systems
integrators and government organizations.
Figure 4: Technology Transition to Open Systems
  Classification            Closed: “1.0”                    Transition                                 Open: “2.0”
Integration         Vendor Proprietary: Intra-    Industry standards support with      Service-Oriented Architecture provides ease
                    suite integration             generalized integration points       of integration
Middleware          Vendor Proprietary:           Tactical support for open            Full support for open standards, broad open
                    customer lock-in              standards                            source adoption, availability of low cost
                                                                                       cloud deployment services
Extensibility       Vendor proprietary            Vendor eco-system adds value         All vendors and all customers add value
Open systems provide governments with broader Information Technology choices. Governments are less likely to be “locked” into
a proprietary vendor solution. And, governments can choose the most cost-effective IT components at any time whether
proprietary or open source. This enables government agility to adapt to emerging citizen demands.

Historical Perspective
Information Technology functionality for the consumer, business and government markets have improved dramatically over the
past decades. The 1990s to early 2000s saw the rise of Enterprise Resource Planning (ERP)xiii software that replaced previous
rigid business systems. These applications covered multiple horizontal and vertical markets (as defined as ERP II by Gartner
Groupxiv). Many core back-office functions were automated. Intra-suite integrationxv became a competitive differentiator.
The “dot com” era saw a boom and bust of e-commerce applications. The key problem for dot com providers was the need to
create the entire transaction infrastructure. This left some winners like eBay and Amazon who were able to achieve the economies
of scale.
Significant technical advantages were enjoyed through Internet deployment of consumer IT. The sharing of data centre
infrastructure optimized costs. Central management reduced systems administration costs. And, the Internet browser interface was
considered more intuitive. COTS vendors “web enabledxvi” software.
The Consumerization of IT (CoIT) xviihas continued as government technology follows trends in Web 2.0 interactivity, deployment
on the private or public clouds and use of mobile devices. The future Government 2.0 could be characterized by social media
interactivity and emerging CoIT such as “gamificationxviii”.




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Figure 5: Open Systems Maturity: Environment and Technology
Open




                                                                                                         Gov 2.0
                                                                                                          era
                                                                                           Cloud
                                                                                                         CoIT era
                                                                                         computing
                                                                           Webified        Mobile
Environment




                                                                           ERP era       computing

                                                            ERP 2 era    Web 2.0 era

                                                            Dot.com
                                               ERP 1 era
                                                              era
                                Client/
                               Server era
                Mainframe
Closed




                   era
              closed                                                 technology                                                    open
              Back-office focused technology     Hybrid traditional back-office with web front-end   Web-focused front-office technology


 Towards “Budget 2.0”
 It is challenging given the Information Technology and
 government transparency innovation to develop a holistic                     Figure 6: Budget 2.0 Evaluation Framework
 framework covering front and back-office functionality. There
 are numerous overlapping classifications. The Budget 2.0
 framework proposes eight evaluation classifications:
                 Transparency mechanisms leveraged by governments
                  [Figure 7]
                 Oversight including internal government and external
                  stakeholders such as citizen engagement [Figure 8]
                 Policy management including the process of building
                  policy and aligning policy to budgets [Figure 9]
                 Budget formulation including the process for creating
                  and approving budgets [Figure 10]
                 International standards support for public sector and
                  transparency standards [Figure 11]
                 Timeliness of information provided to legislatures, civil
                  society and citizens [Figure 12]
                 Budget Comprehensiveness including all government
                  tiers, parastatal organizations and coverage of all
                  revenue and expenditures [Figure 13]
                 Budget execution including accounting methods and how execution is controlled to meet budget objectives [Figure 14]




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Figure 7: Transparency Mechanisms
Maturity cycle: increased technical maturity of transparency mechanisms from documents to open data
              Budget 1.0                                   Transitional                                Budget 2.0
      Published Documents
                                        Web Publishing
       Formal documents like
                                         Information published to the web as          Open Data
          “budget book” printed
                                               web pages, documents                     Pro-active data disclosure, near
          through government printing
                                         Increasingly pro-active disclosure                real-time
          agency
                                                                                        Machine-readable information
      Narrative-Centric
                                                  Visualization-Centric                     supporting Application
       Documents focused primarily on
                                                   Diagrams, charts, multimedia            Programming Interfaces (APIs) to
          narrative where diagrams and
                                                       and infographics as primary          support information mashups
          photographs used to enhance
                                                       communications mechanism         Increasing amounts of non-financial
          narrative points
                                                                                            data including performance
                                 Citizen-Centric
                                                                                            information
                                  Significant effort to provide information so
                                      that it is easily understood by citizens
                                                         Interactive Data
                                                          Search, drill-down, data selection and output
Figure 8: Oversight
Maturity cycle: increased use of technology use to improve oversight stakeholders and enable citizen engagement
               Budget 1.0                                 Transitional                                Budget 2.0
                                     Parliamentary Oversight
                                      Parliamentary budget agencies as
Audit                                     counterpoint to government
 Primary concern is budget               budget organization
   compliance                        Audio Visual
                                                                                       Citizen Oversight
 Often: Internal departmental        Hearings, debates, press
                                                                                        Enabled through pro-active
   audit organizations                    conferences published via TV and
                                                                                            disclosure, access to information,
 Often: Independent audit                web                                               open data, machine readable data
   agencies within government
                                     Performance Auditing                                   and mashups
                                      Audits matures from budget compliance to         Rise of so-called “data journalism”
                                          performance and risk management               Mechanisms to encourage
Press and NGO oversight                                                                     participation including participatory
 Freedom of the press and freedom of assembly                                              budgeting, crowdsourcing
                                  Access to information
                                   Freedom of information laws to enable
                                      petitioning government for information
                                   Formal process to manage, redact and
                                      release
           Cooperative Planning                    Expert Networks
            Outreach to business, academics,       Use of collaborative networks, social media for outreach to
              NGOs in planning                         communities of experts




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Figure 9: Policy Management
Maturity cycle: improved alignment of policy and performance through technology and increasing engagement
                Budget 1.0                                Transitional                               Budget 2.0
               Macro-fiscal frameworks
                Methods to collect                     Performance Management
                                                                                             Participatory Policy
                    macroeconomic information and        Analysis of policy effectiveness
                                                                                              Social media mechanisms to
                    analysis to be used in developing    Results shared externally
                                                                                                 develop policy positions during
                    policy                               Adjustment of programs to
                                                                                                 elections
               Policy-budget Linkages                       better achieve policy
                                                                                              Social media mechanisms to
                Linkage of policy objectives to            objectives
                                                                                                 develop policy positions as
                    budget inputs
                                                                                                 part of budget formulation
                            Policy Outreach
                                                                                                 process
                             Leveraging external stakeholders, NGOs, business groups
                                 etc. to develop policy
                             Often: formal methods or public hearings used
Figure 10: Budget Formulation Modernization
Maturity cycle: improved alignment of budget and performance through technology and increasing engagement
              Budget 1.0                               Transitional                                  Budget 2.0
Budget as ceremony
 Top-down, bottom-up         Budget books                        Government
   formal and informal         Publication of budget plans,      Performance
   processes resulting in         government intentions,          Management
                                                                                                Participatory Budgeting
   budget law                     organic budget law               Focus on non-
                                                                                                 Extends budget
 Limited stakeholder          Often: pre-budget statement           financial measures,
                                                                                                    preparation to citizens,
   engagement outside          Often: executive budget               output and outcome
                                                                                                    NGOs, businesses
   government &                   proposal                            results
   parliament                                                      Often: use of
Budget and Commitment controls                                        dashboards and
                                                                      scorecards
 Formalized methods of managing budget and commitment
   accounting                                                      Often: performance
                                                                      information
 Matures to aggregate controls, support for decentralized
                                                                      published on web
   decision-making during budget execution
                                                                   Often: includes
         Program budgeting
                                                                      accountability            Accrual budgeting
          Aligns budget with policy                                  structure that
          Often: scenario planning and budget assumptions                                       Identifies true value of
                                                                      enables                       government investments,
              used                                                    management
          Often: first budgets with macro-fiscal frameworks                                        liabilities
                                                                      discretion, within
          Often: supports medium-term expenditure                    rules, to optimize
              framework                                               performance
          Often: procurement planning part of process
          Often: project management part of planning




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Figure 11: International Public Sector and Technical Standards
Maturity cycle: increased use of public sector and technical standards to facilitate comparability
Budget 1.0                                  Transitional                              Budget 2.0
                                    IPSAS Cash-Basis
                                     Standardized method enabling
National Standards
                                        comparison among countries          IPSAS Accrual Basis
 National standardization
                                     Generally somewhat supported by        More effective government comparison tool
    sets stage for international
                                        developed countries                  Not yet supported by governments
    standards support
                                     Consistent with IFRS reporting in
 Some national standards
                                        private sector
    may be consistent with
                                    IMF GFS
    important characteristics of                                                      XML-Based Machine Readable
                                     Government Financial Statistics supported by
    international standards                                                           Transparency Standards
                                        many developing countries that may require
                                                                                       IATI International Aid Transparency
                                        IMF financing
                                                                                          Initiative
                  Medium Term Expenditure Frameworks
                                                                                       EITI Extractive Industries
                   Methodology for developing credible budgets often across
                                                                                          Transparency Initiative
                       three-year window
                                                                                       XBRL eXtensible Business Reporting
                   Typically uses macro-fiscal information as input to budget
                                                                                          Language
                       formulation
Figure 12: Timeliness
Maturity cycle: increased and more rapid publication of information to make data more relevant
             Budget 1.0                              Transitional                                       Budget 2.0
          Annual Reports
           Annual budget book produced (enacted            Unaudited Reports
             budget)                                         Periodic
           Annual audited accounts produced                     reports                 Open Data
                          In Year Execution                      published                Pro-active data disclosure, near real-
                           Quarterly or mid-year                before audit               time
                              audited accounts produced                                   Machine-readable information
                          Audit Reports                                                     supporting Application Programming
                           Audit findings published                                        Interfaces (APIs) to support
                          Pre-Budget Statement                                              information mashups
                           Budget formulation intentions published in time               Increasing amounts of non-financial
                              for parliamentary debate and for citizen                      data including performance
                              engagement                                                    information
                                              Interactive Data
                                               Search, drill-down, data
                                                  selection and output
                                               Often: visualization
                                                  capabilities




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Figure 13: Budget Comprehensiveness
Maturity cycle: improved accounting of all functions across all entities of government
              Budget 1.0                                  Transitional                                 Budget 2.0
National Government         Sub-National
 Covers all direct          Integrates all sub-national government information into
    departments and             budget information
    agencies in national    Parastatal
    government               Integrate all government-owned businesses into budget
 Covers all                 Extend to support Public Private Partnerships
    expenditure and
    revenue                 Accrual Extensions:
    information              Asset, property, contingent liability in budget
 Often: includes
    independent and         Information Comprehensiveness
    autonomous               Information extends to support: budget preparation, budget execution, government accounts,
    agencies                    human resources, procurement, human resources, debt and investment data

Figure 14: Budget Execution and Accounting Methods
Maturity cycle: improved fiscal discipline, performance alignment and determining the true value of government activities
               Budget 1.0                                 Transitional                                 Budget 2.0
                            Modified Cash               Modified Accrual     Accrual Accounting
Cash-based Accounting
                             End of year accruals  Expenditure              Full accrual
 Cash-basis of
                                for revenue and            and revenue            accounting show full
    accounting used
                                expenditures               accrual                value of government
Budget and Commitment controls
 Formalized methods of managing budget
    and commitment accounting                       Performance Discipline
 Internal controls includes segregation of          Often: use of dashboards and scorecards
    duties                                           Budget execution decisions including budget
 Matures to aggregate controls, support for            transfers and virements informed by
    decentralized decision-making during                performance information
    budget execution                                 Risk-based approaches used to make
Cash, Liquidity management                              execution decisions
 Adjustment of controls based on cash
    forecasts including issuing warrants
 Often: support for Treasury Single Account
 Often: investment and debt planning
              Budget Forecasting
               Forecasting surplus, deficit situations
               Use of scenario tools to better predict economic effects to adjust
                  budgets during execution




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Conclusion: The Budget 2.0 Framework as Assessment Tool
Observers may find the classifications and descriptions of elements of the Budget 2.0 framework somewhat arbitrary. It is clear
that there is significant interaction among the eight proposed classifications [Figure 15]. The positive effects of an excellent
assessment in one classification, such as transparency mechanisms, could be compromised by low budget comprehensiveness or
poor controls in budget execution.
Figure 15: Technology Interaction towards Budget 2.0
                open data, web publish improves oversight                                           comprehen-
Transparency
                and enables citizen engagement on policy and                                        siveness in
mechanisms                                                                                                           enables
                budget formulation                                                                  budget
                                                                                                                     integration of
                                                                                                    information
                                 internal (i.e., audit) and                        improves                          back and
                                                                                                    web-
                                 external scrutiny improves       enables          ability to                        front office
                  Oversight                                                                         deployed
                                 policy & budget alignment to     comparisons      react quickly                     functions
                                                                                                    increases
                                 performance                      among            to
                                                                                                    oversight
                                                                  countries        opportunities
                                   Policy         aligns policy                                                    carries
                                                                                   and threats      improves
                                 management       with budget                                                      budget
                                                                                                    policy and
                                                                                                                   credibility
                                                    Budget                                          budget
                                                                                                                   through
                                                  formulation                                       credibility
                                                                                                                   execution
                                                                    Standards      enables comparisons among countries
                                                                                    Timeliness    Improves ability to react
                                                                                                                   improves
                                                                                                                   fiscal
                                                                                                     Budget
                                                                                                                   discipline for
                                                                                                     Compr.
                                                                                                                   “whole of
                                                                                                                   government”
                                                                                                                       Budget
                                                                                                                      Execution

This paper is the first expression of the Budget 2.0 framework. An open assessment tool is being developed from this framework.
This tool will:
       Benefit from feedback to improve the categorization
       Align country and government characteristics to weight the eight framework classifications to help identify priorities
       Integrate elements of current assessment tools [Figure 2], and is not intended to replace any of these tools
       Provide a scorecard methodology to assist in reform decision-making [similar to Figure 6]
       Identify positive or negative impacts of a classification score across other Budget 2.0 classifications
       Provide governments with a “straw-man” PFM reform “road map”


i
   Rodin-Brown, Edwin Integrated Financial Management Information Systems: A Practical Guide United States Agency for
International Development, January 2008. http://pdf.usaid.gov/pdf_docs/PNADK595.pdf
ii
    UN E-Government Survey 2008, From E-Government to Connected Governance, United Nations, 2008.
http://unpan1.un.org/intradoc/groups/public/documents/un/unpan028607.pdf
iii
    IBID Rodin-Brown




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iv
    Diamond, Jack Performance Budgeting: Managing the Reform Process. International Monetary Fund, February 2003
http://www.imf.org/external/pubs/ft/wp/2003/wp0333.pdf
v
   Curristine, “Teresa Performance Information in the Budget Process: Results of the OECD 2005 Questionnaire”, OECD Journal on
Budgeting, Volume 5, No 2, 2005, Organisation for Economic Co-operation and Development
http://www.oecd.org/dataoecd/13/2/37714836.pdf
vi
    IBID Diamond
vii
     Granof, Michael, Government and Not-for-Profit Accounting: Concepts and Practices, 4th Edition Wiley, January 2007
http://media.wiley.com/product_data/excerpt/01/EHEP0015/EHEP001501-1.pdf
viii
     O’Reilly, Tim What is Web 2.0: Design Patterns and Business Models for the Next Generation of Software, O’Reilly Media,
September 2005 http://oreilly.com/web2/archive/what-is-web-20.html
ix
    McAfee, Andrew “Enterprise 2.0: The Dawn of Emergent Collaboration” MIT Sloan Management Review, April 2006
http://sloanreview.mit.edu/the-magazine/2006-spring/47306/enterprise-the-dawn-of-emergent-collaboration/
x
   O’Reilly, Tim Government as a Platform, O’Reilly Media, 2010 http://ofps.oreilly.com/titles/9780596804350/
xi
    IBID
xii
     http://www.opengovpartnership.org/
xiii
     Vanover, J. Sunshine; Shorter, Jack D .”Enterprise Resource Planning Today Issues in Information Systems, Volume VII, No.2,
2006 http://www.iacis.org/iis/2006_iis/pdfs/vanover_shorter.pdf
xiv
     Comport, Jeff. ERP II Technology and Architecture Trends for 2006, Gartner Group, December 2001
http://www.gartner.com/DisplayDocument?doc_cd=103297&ref=g_SiteLink
xv
     Gupta, Shashikant What is ERP (Enterprise Resource Planning)?
http://www.indiastudychannel.com/attachments/communities/152374__What%20is%20ERP.pdf
xvi
     ERP vs. ERP II, Cyframe http://www.cyframe.com/site_download_files/ERP_vs_ERP_II.pdf
xvii
      Russo, Sara Consumerization of IT, Tuck School of Business, May 2011
http://www.tuck.dartmouth.edu/digital/assets/images/Consumerization_SR_20110505_v1_0.pdf
xviii
      Deterding, Sebastian; Sicard, Miguel; Nacke, Lennart; O'Hara, Kenton; Dixon, Dan Gamification: Using Game Design Elements
in Non-Gaming Contexts, CHI 2011, May 2011 http://gamification-research.org/wp-content/uploads/2011/04/01-Deterding-
Sicart-Nacke-OHara-Dixon.pdf




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term implementation success.                                    FreeBalance
                                                                Edificio Cyprum, Avenida 25 de Abril
Author                                                          No. 15-B, 2D
Doug Hadden is VP Products at FreeBalance, a global             Linda-a-Velha, Portugal
provider of software solutions for public financial             Uganda
management (PFM). In that role, Mr. Hadden is responsible       FreeBalance Inc.
for all aspects of global marketing, business development,      Plot No. 23, Soliz House
and product management. He is also the Chief Customer           Lumumba Avenue, Kampala, Uganda
Advocate, responsible for aligning FreeBalance activities
with customer priorities.                                       United States
                                                                FreeBalance
Mr. Hadden can be reached at dhadden@freebalance.com.           1001 Connecticut Avenue, Suite 720
                                                                Washington, DC. 20036
                                                                T: 1-877-887-3733 (North America Toll Free)




                                                                                                                 12
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Free balance-wp-towards-budget-2-0

  • 1. FreeBalance® Government “Budget 2.0” Government Budget 2.0 Framework: a framework for evaluating technology for government transparency and Public Financial Management reform Doug Hadden, VP Products, FreeBalance
  • 2. Introduction This paper proposes a budget-centric and technology-focused framework to assess the government transparency and public financial maturity. Governments leverage technology to manage public finances and enable transparency. Most assessments of Public Financial Management (PFM) tend to be technology - neutral by providing little or no guidance about the use of Integrated Financial Management Information Systemsi (IFMIS), also known as Government Resource Planning (GRP) [Figure 2]. These assessments focus primarily on procedures and practices because no GRP can improve PFM quality when procedures or practices are ineffective. E-government and open government technology is increasingly being leveraged by governments to enable transparency, accountability, citizen services and citizen engagement. “The real benefit of e-government lies not in the use of technology per se, but in its application to processes of transformationii.” E-government and open government frameworks tend to combine technology methods with procedure and practices but have little PFM guidance with the exception of managing transactions [Figure 2]. Budget Centric Approach to Government Figure 1: Budget-Centric View of Transparency Open Government Budget management is the core to public financial management. Often called Government Performance Management the “organic budget law” or the “vote”, it is the legal embodimentiii of Data from Government Operations government policy. Budget formulation and execution traditionally “focused Expenditures Revenue primarily on resource allocation and input controliv” is maturing “towards a Budget focus on resultsv” or government performance. New tools coupled with citizen formulation demand have created a demand for more open and transparent participatory budgeting “to extend and deepenvi" democratic processes. This trend for open Budget government, open data and Government 2.0 affects the core of government execution Human management: the budget. Treasury Resources Data from Government Operations Open government often includes budgetary and transactional information such Government Performance Management as budget plans, e-procurement opportunities and financial reports. Open government can also include what might seem as non-budgetary information such as census statistics, economic data or health advice. The collection and publication of this information requires funding via budgets. Budget management is core to open government [Figure 1]. And, budgets are tied to this government outputs and outcomes. Therefore, budget management is core to government performance management, unlike in the private sector. “In business the budget is only an internal document. In governments and not-for-profits, the budget is the key fiscal document.vii” From Government 1.0 to Government 2.0 Tim O’Reilly of O’Reilly media coined the term “Web 2.0”viii in 2005 to describe a technological evolution where the web had become a platform for software. This differs from “Web 1.0” where data generated by client/server software was deployed through the Internet. Other characteristics of Web 2.0 included harnessing collective intelligence, focusing on data, supporting multiple technology platforms and deploying rich user experiences. M.I.T. Sloan and Harvard professor Andrew McAfee extended these concepts to the business domain by describing Enterprise 2.0ix in 2006. This technology transition enabled observers to describe Government 2.0, Aid 2.0, Civil Society 2.0, etc. The concept of Government 2.0 includes what Tim O’Reilly calls “government as platformx”. Governments build physical infrastructure like highways and communications satellites that generate economic growth according to O’Reilly. Economic growth can also be generated through technology by making government open. O’Reilly sees an intersection between technology open standards and open government: “open standards spark innovation and growthxi.” This “openness” intersection is critical to understanding how open technology enables government openness in the Government 2.0 world. For the purposes of this paper, the following definitions are used: 2 FreeBalance®
  • 3. Budget 1.0: Traditional mechanisms of budget management that are primarily internally-focused (often called “back- office”), where control and compliance are major concerns  Transitional: Increase of externally focused or “front-office” budget management where transparency, web transactions and government reporting are important characteristics but do not achieve “Web 2.0” characteristics  Budget 2.0: Social and Web 2.0 mechanisms that attempt to leverage the network effect to improve government performance and service delivery while leveraging the integration of front and back office systems Figure 2: Survey of Common PFM and E-Government Assessment Methods Budget Back-Office Evaluation Method Scope Front-Office Technology Implication Technology Public Expenditure and Financial Comprehensive PFM No technology guidance although PEFA assessments Yes Accountability (PEFA) assessment attribute some achievements to the use of technology Commonwealth Public Financial A3: Use of IFMIS Comprehensive PFM Management Self-Assessment Yes B2: Use of Debt assessment Toolkit (CPFM-SAT) Management software O7: Financial The Chartered Institute of Public management No technology guidance for Comprehensive PFM Yes Finance & Accountancy (CIPFA) information systems publishing information assessment Whole Systems Approach Extractive Industries Revenue Watch Institute Index Yes transparency Paris Declaration and Accra Use of country systems for PFM and procurement Aid effectiveness Yes Agenda for Action does not specify use of technology Internet publishing of Budget preparation International Budget Partnership budget documents gains and reporting Yes Open Budget Index (OBI) higher rating for many transparency categories Gartner Group Open Provides open government Open government No Government Maturity Model technology insight Institute for Electronic E-Democracy No Use of e-mail systems Government e-Democracy Model Andersen & Henriksen E- E-Government No Government Maturity Use of web technology Horizontal and vertical Layne and Lee Framework of E- E-Government No integration within Government government World Bank World Governance Meta collection of 3rd No Indicators party indicators No technology guidance Governance and anti- Global Integrity Report No corruption Technology-Enabled Transparency The Internet supports government transparency initiatives like open data, procurement, recruitment and grants portals. Transparency mechanisms have evolved from “freedom of information” processes to proactive publication of machine- readable data sites. Data that was once packaged by governments to generate revenue are being offered at no cost to enhance business opportunities. Information timeliness has also become more critical with governments releasing information without lengthy 3 FreeBalance®
  • 4. publishing processes. And, many governments recognize that open government and open data can provide direct citizen interaction, demonstrated by the recent Open Government Partnershipxii initiative. Figure 3: Technology-enabled Transition to Open Government Classification Closed: “1.0” Transition Open: “2.0” Transparency Access to information Documents Machine readable Data Availability Data for sale Publish as exception Publish as norm Mode Publish, audit and vetted Mixed Near real-time publishing Target Business community Civil society organizations, press Citizens Technology Transition to Open Systems Information Technology is transitioning from closed to open systems. Commercial Off -The Shelf (COTS) software used for government budget management was predominantly custom-developed or proprietary in the past. In this closed system era, integration within the product suite was considered paramount. Economies of scale meant that the largest vendors provided the best extensibility and support for multiple industries. Proprietary architectural frameworks and “middleware” was necessary to develop robust transactional software. Integration with other PFM-related subsystems was difficult until more broad adoption of industry standards. Open source and open standards enables more atomic-level integration and interoperability among systems. This has been further enhanced through open source software that enables reuse and repurposing of software by systems integrators and government organizations. Figure 4: Technology Transition to Open Systems Classification Closed: “1.0” Transition Open: “2.0” Integration Vendor Proprietary: Intra- Industry standards support with Service-Oriented Architecture provides ease suite integration generalized integration points of integration Middleware Vendor Proprietary: Tactical support for open Full support for open standards, broad open customer lock-in standards source adoption, availability of low cost cloud deployment services Extensibility Vendor proprietary Vendor eco-system adds value All vendors and all customers add value Open systems provide governments with broader Information Technology choices. Governments are less likely to be “locked” into a proprietary vendor solution. And, governments can choose the most cost-effective IT components at any time whether proprietary or open source. This enables government agility to adapt to emerging citizen demands. Historical Perspective Information Technology functionality for the consumer, business and government markets have improved dramatically over the past decades. The 1990s to early 2000s saw the rise of Enterprise Resource Planning (ERP)xiii software that replaced previous rigid business systems. These applications covered multiple horizontal and vertical markets (as defined as ERP II by Gartner Groupxiv). Many core back-office functions were automated. Intra-suite integrationxv became a competitive differentiator. The “dot com” era saw a boom and bust of e-commerce applications. The key problem for dot com providers was the need to create the entire transaction infrastructure. This left some winners like eBay and Amazon who were able to achieve the economies of scale. Significant technical advantages were enjoyed through Internet deployment of consumer IT. The sharing of data centre infrastructure optimized costs. Central management reduced systems administration costs. And, the Internet browser interface was considered more intuitive. COTS vendors “web enabledxvi” software. The Consumerization of IT (CoIT) xviihas continued as government technology follows trends in Web 2.0 interactivity, deployment on the private or public clouds and use of mobile devices. The future Government 2.0 could be characterized by social media interactivity and emerging CoIT such as “gamificationxviii”. 4 FreeBalance®
  • 5. Figure 5: Open Systems Maturity: Environment and Technology Open Gov 2.0 era Cloud CoIT era computing Webified Mobile Environment ERP era computing ERP 2 era Web 2.0 era Dot.com ERP 1 era era Client/ Server era Mainframe Closed era closed technology open Back-office focused technology Hybrid traditional back-office with web front-end Web-focused front-office technology Towards “Budget 2.0” It is challenging given the Information Technology and government transparency innovation to develop a holistic Figure 6: Budget 2.0 Evaluation Framework framework covering front and back-office functionality. There are numerous overlapping classifications. The Budget 2.0 framework proposes eight evaluation classifications:  Transparency mechanisms leveraged by governments [Figure 7]  Oversight including internal government and external stakeholders such as citizen engagement [Figure 8]  Policy management including the process of building policy and aligning policy to budgets [Figure 9]  Budget formulation including the process for creating and approving budgets [Figure 10]  International standards support for public sector and transparency standards [Figure 11]  Timeliness of information provided to legislatures, civil society and citizens [Figure 12]  Budget Comprehensiveness including all government tiers, parastatal organizations and coverage of all revenue and expenditures [Figure 13]  Budget execution including accounting methods and how execution is controlled to meet budget objectives [Figure 14] 5 FreeBalance®
  • 6. Figure 7: Transparency Mechanisms Maturity cycle: increased technical maturity of transparency mechanisms from documents to open data Budget 1.0 Transitional Budget 2.0 Published Documents Web Publishing  Formal documents like  Information published to the web as Open Data “budget book” printed web pages, documents  Pro-active data disclosure, near through government printing  Increasingly pro-active disclosure real-time agency  Machine-readable information Narrative-Centric Visualization-Centric supporting Application  Documents focused primarily on  Diagrams, charts, multimedia Programming Interfaces (APIs) to narrative where diagrams and and infographics as primary support information mashups photographs used to enhance communications mechanism  Increasing amounts of non-financial narrative points data including performance Citizen-Centric information  Significant effort to provide information so that it is easily understood by citizens Interactive Data  Search, drill-down, data selection and output Figure 8: Oversight Maturity cycle: increased use of technology use to improve oversight stakeholders and enable citizen engagement Budget 1.0 Transitional Budget 2.0 Parliamentary Oversight  Parliamentary budget agencies as Audit counterpoint to government  Primary concern is budget budget organization compliance Audio Visual Citizen Oversight  Often: Internal departmental  Hearings, debates, press  Enabled through pro-active audit organizations conferences published via TV and disclosure, access to information,  Often: Independent audit web open data, machine readable data agencies within government Performance Auditing and mashups  Audits matures from budget compliance to  Rise of so-called “data journalism” performance and risk management  Mechanisms to encourage Press and NGO oversight participation including participatory  Freedom of the press and freedom of assembly budgeting, crowdsourcing Access to information  Freedom of information laws to enable petitioning government for information  Formal process to manage, redact and release Cooperative Planning Expert Networks  Outreach to business, academics,  Use of collaborative networks, social media for outreach to NGOs in planning communities of experts 6 FreeBalance®
  • 7. Figure 9: Policy Management Maturity cycle: improved alignment of policy and performance through technology and increasing engagement Budget 1.0 Transitional Budget 2.0 Macro-fiscal frameworks  Methods to collect Performance Management Participatory Policy macroeconomic information and  Analysis of policy effectiveness  Social media mechanisms to analysis to be used in developing  Results shared externally develop policy positions during policy  Adjustment of programs to elections Policy-budget Linkages better achieve policy  Social media mechanisms to  Linkage of policy objectives to objectives develop policy positions as budget inputs part of budget formulation Policy Outreach process  Leveraging external stakeholders, NGOs, business groups etc. to develop policy  Often: formal methods or public hearings used Figure 10: Budget Formulation Modernization Maturity cycle: improved alignment of budget and performance through technology and increasing engagement Budget 1.0 Transitional Budget 2.0 Budget as ceremony  Top-down, bottom-up Budget books Government formal and informal  Publication of budget plans, Performance processes resulting in government intentions, Management Participatory Budgeting budget law organic budget law  Focus on non-  Extends budget  Limited stakeholder  Often: pre-budget statement financial measures, preparation to citizens, engagement outside  Often: executive budget output and outcome NGOs, businesses government & proposal results parliament  Often: use of Budget and Commitment controls dashboards and scorecards  Formalized methods of managing budget and commitment accounting  Often: performance information  Matures to aggregate controls, support for decentralized published on web decision-making during budget execution  Often: includes Program budgeting accountability Accrual budgeting  Aligns budget with policy structure that  Often: scenario planning and budget assumptions  Identifies true value of enables government investments, used management  Often: first budgets with macro-fiscal frameworks liabilities discretion, within  Often: supports medium-term expenditure rules, to optimize framework performance  Often: procurement planning part of process  Often: project management part of planning 7 FreeBalance®
  • 8. Figure 11: International Public Sector and Technical Standards Maturity cycle: increased use of public sector and technical standards to facilitate comparability Budget 1.0 Transitional Budget 2.0 IPSAS Cash-Basis  Standardized method enabling National Standards comparison among countries IPSAS Accrual Basis  National standardization  Generally somewhat supported by  More effective government comparison tool sets stage for international developed countries  Not yet supported by governments standards support  Consistent with IFRS reporting in  Some national standards private sector may be consistent with IMF GFS important characteristics of XML-Based Machine Readable  Government Financial Statistics supported by international standards Transparency Standards many developing countries that may require  IATI International Aid Transparency IMF financing Initiative Medium Term Expenditure Frameworks  EITI Extractive Industries  Methodology for developing credible budgets often across Transparency Initiative three-year window  XBRL eXtensible Business Reporting  Typically uses macro-fiscal information as input to budget Language formulation Figure 12: Timeliness Maturity cycle: increased and more rapid publication of information to make data more relevant Budget 1.0 Transitional Budget 2.0 Annual Reports  Annual budget book produced (enacted Unaudited Reports budget)  Periodic  Annual audited accounts produced reports Open Data In Year Execution published  Pro-active data disclosure, near real-  Quarterly or mid-year before audit time audited accounts produced  Machine-readable information Audit Reports supporting Application Programming  Audit findings published Interfaces (APIs) to support Pre-Budget Statement information mashups  Budget formulation intentions published in time  Increasing amounts of non-financial for parliamentary debate and for citizen data including performance engagement information Interactive Data  Search, drill-down, data selection and output  Often: visualization capabilities 8 FreeBalance®
  • 9. Figure 13: Budget Comprehensiveness Maturity cycle: improved accounting of all functions across all entities of government Budget 1.0 Transitional Budget 2.0 National Government Sub-National  Covers all direct  Integrates all sub-national government information into departments and budget information agencies in national Parastatal government  Integrate all government-owned businesses into budget  Covers all  Extend to support Public Private Partnerships expenditure and revenue Accrual Extensions: information  Asset, property, contingent liability in budget  Often: includes independent and Information Comprehensiveness autonomous  Information extends to support: budget preparation, budget execution, government accounts, agencies human resources, procurement, human resources, debt and investment data Figure 14: Budget Execution and Accounting Methods Maturity cycle: improved fiscal discipline, performance alignment and determining the true value of government activities Budget 1.0 Transitional Budget 2.0 Modified Cash Modified Accrual Accrual Accounting Cash-based Accounting  End of year accruals  Expenditure  Full accrual  Cash-basis of for revenue and and revenue accounting show full accounting used expenditures accrual value of government Budget and Commitment controls  Formalized methods of managing budget and commitment accounting Performance Discipline  Internal controls includes segregation of  Often: use of dashboards and scorecards duties  Budget execution decisions including budget  Matures to aggregate controls, support for transfers and virements informed by decentralized decision-making during performance information budget execution  Risk-based approaches used to make Cash, Liquidity management execution decisions  Adjustment of controls based on cash forecasts including issuing warrants  Often: support for Treasury Single Account  Often: investment and debt planning Budget Forecasting  Forecasting surplus, deficit situations  Use of scenario tools to better predict economic effects to adjust budgets during execution 9 FreeBalance®
  • 10. Conclusion: The Budget 2.0 Framework as Assessment Tool Observers may find the classifications and descriptions of elements of the Budget 2.0 framework somewhat arbitrary. It is clear that there is significant interaction among the eight proposed classifications [Figure 15]. The positive effects of an excellent assessment in one classification, such as transparency mechanisms, could be compromised by low budget comprehensiveness or poor controls in budget execution. Figure 15: Technology Interaction towards Budget 2.0 open data, web publish improves oversight comprehen- Transparency and enables citizen engagement on policy and siveness in mechanisms enables budget formulation budget integration of information internal (i.e., audit) and improves back and web- external scrutiny improves enables ability to front office Oversight deployed policy & budget alignment to comparisons react quickly functions increases performance among to oversight countries opportunities Policy aligns policy carries and threats improves management with budget budget policy and credibility Budget budget through formulation credibility execution Standards enables comparisons among countries Timeliness Improves ability to react improves fiscal Budget discipline for Compr. “whole of government” Budget Execution This paper is the first expression of the Budget 2.0 framework. An open assessment tool is being developed from this framework. This tool will:  Benefit from feedback to improve the categorization  Align country and government characteristics to weight the eight framework classifications to help identify priorities  Integrate elements of current assessment tools [Figure 2], and is not intended to replace any of these tools  Provide a scorecard methodology to assist in reform decision-making [similar to Figure 6]  Identify positive or negative impacts of a classification score across other Budget 2.0 classifications  Provide governments with a “straw-man” PFM reform “road map” i Rodin-Brown, Edwin Integrated Financial Management Information Systems: A Practical Guide United States Agency for International Development, January 2008. http://pdf.usaid.gov/pdf_docs/PNADK595.pdf ii UN E-Government Survey 2008, From E-Government to Connected Governance, United Nations, 2008. http://unpan1.un.org/intradoc/groups/public/documents/un/unpan028607.pdf iii IBID Rodin-Brown 10 FreeBalance®
  • 11. iv Diamond, Jack Performance Budgeting: Managing the Reform Process. International Monetary Fund, February 2003 http://www.imf.org/external/pubs/ft/wp/2003/wp0333.pdf v Curristine, “Teresa Performance Information in the Budget Process: Results of the OECD 2005 Questionnaire”, OECD Journal on Budgeting, Volume 5, No 2, 2005, Organisation for Economic Co-operation and Development http://www.oecd.org/dataoecd/13/2/37714836.pdf vi IBID Diamond vii Granof, Michael, Government and Not-for-Profit Accounting: Concepts and Practices, 4th Edition Wiley, January 2007 http://media.wiley.com/product_data/excerpt/01/EHEP0015/EHEP001501-1.pdf viii O’Reilly, Tim What is Web 2.0: Design Patterns and Business Models for the Next Generation of Software, O’Reilly Media, September 2005 http://oreilly.com/web2/archive/what-is-web-20.html ix McAfee, Andrew “Enterprise 2.0: The Dawn of Emergent Collaboration” MIT Sloan Management Review, April 2006 http://sloanreview.mit.edu/the-magazine/2006-spring/47306/enterprise-the-dawn-of-emergent-collaboration/ x O’Reilly, Tim Government as a Platform, O’Reilly Media, 2010 http://ofps.oreilly.com/titles/9780596804350/ xi IBID xii http://www.opengovpartnership.org/ xiii Vanover, J. Sunshine; Shorter, Jack D .”Enterprise Resource Planning Today Issues in Information Systems, Volume VII, No.2, 2006 http://www.iacis.org/iis/2006_iis/pdfs/vanover_shorter.pdf xiv Comport, Jeff. ERP II Technology and Architecture Trends for 2006, Gartner Group, December 2001 http://www.gartner.com/DisplayDocument?doc_cd=103297&ref=g_SiteLink xv Gupta, Shashikant What is ERP (Enterprise Resource Planning)? http://www.indiastudychannel.com/attachments/communities/152374__What%20is%20ERP.pdf xvi ERP vs. ERP II, Cyframe http://www.cyframe.com/site_download_files/ERP_vs_ERP_II.pdf xvii Russo, Sara Consumerization of IT, Tuck School of Business, May 2011 http://www.tuck.dartmouth.edu/digital/assets/images/Consumerization_SR_20110505_v1_0.pdf xviii Deterding, Sebastian; Sicard, Miguel; Nacke, Lennart; O'Hara, Kenton; Dixon, Dan Gamification: Using Game Design Elements in Non-Gaming Contexts, CHI 2011, May 2011 http://gamification-research.org/wp-content/uploads/2011/04/01-Deterding- Sicart-Nacke-OHara-Dixon.pdf 11 FreeBalance®
  • 12. About FreeBalance FreeBalance is a For Profit Social Enterprise (FOPSE) software company that helps governments around the world to leverage robust Government Resource Planning (GRP) technology to accelerate country growth. Proven FreeBalance GRP products and focused methodology supports financial reform and modernization to improve governance, transparency and accountability. Good Contact FreeBalance governance is required to improve development results. T: +1 613 236-5150 (outside North America) FreeBalance ensures high success rates for governments info@freebalance.com under stress to those in the G8 and enables governments to www.freebalance.com improve performance and comply with government goals. Unlike other Commercial Off-the-Shelf (COTS) vendors, Canada FreeBalance is socially responsible as core, customer-centric FreeBalance (Headquarters) and focused 100% on government. 1101 Prince of Wales Drive Suite 210, Ottawa, Ontario The FreeBalance Accountability Suite is a comprehensive Canada K2C 3W7 fully web-based Government Resource Planning software T: (613) 236-5150 suite that supports the entire budget cycle and strengthens Toll Free: 1-877-887-3733 (North America only) governance by improving budget transparency, fiscal control F: (613) 236-7785 and predictability. The proven Suite integrates transactions with content and collaboration through innovative Guatemala Government 2.0 technology and links budget controls with FreeBalance objectives to enable governments to improve performance, EuroPlaza World Business Center transparency and comply with government goals. Unlike Tower 1 – Suite 903 ‘A’ other Commercial Off-the-Shelf (COTS) software, the 5 Avenue 5-55 Zone 14 FreeBalance Accountability Suite is proven in government Guatemala City, Guatemala implementations around the word, programmed for government and progressively activated to adapt to current Kosovo and changing government context. FreeBalance Bedri Pejani, 7A FreeBalance i3+qM is an integrated product development, 10000 Pristina, Kosovo implementation and sustainability services methodology designed for Government Resource Planning to ensure long Portugal term implementation success. FreeBalance Edificio Cyprum, Avenida 25 de Abril Author No. 15-B, 2D Doug Hadden is VP Products at FreeBalance, a global Linda-a-Velha, Portugal provider of software solutions for public financial Uganda management (PFM). In that role, Mr. Hadden is responsible FreeBalance Inc. for all aspects of global marketing, business development, Plot No. 23, Soliz House and product management. He is also the Chief Customer Lumumba Avenue, Kampala, Uganda Advocate, responsible for aligning FreeBalance activities with customer priorities. United States FreeBalance Mr. Hadden can be reached at dhadden@freebalance.com. 1001 Connecticut Avenue, Suite 720 Washington, DC. 20036 T: 1-877-887-3733 (North America Toll Free) 12 FreeBalance®
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