This document discusses a multicultural approach to health care delivery. It begins with an introduction and learning outcomes, which state that the session will discuss what a multicultural approach looks like and its usefulness in health care and education. It will also cover key concepts of multicultural competency. The document then covers an overview of topics, including the impact of culture on health outcomes. It defines a multicultural approach and discusses concepts of multicultural competency, including awareness, skills, knowledge, energy, and desire. It also compares this approach to past monocultural approaches and discusses strengths and limitations.

1. A Multicultural Approach to Health Care Delivery: When “good”, “fair” and “equal” ≠ “same” Andrea Monroe, Diversity Consulting and Training andreaucsc@yahoo.com / 831.459.7519 Course: Social Justice / Professor Melanie Dupuis UC-Santa Cruz, May 10, 2007 ?

3. Learning outcomes: Today we’ll think and talk about.. 1. What does a “multicultural approach” to social justice issues look like? Why would it be useful in regards to health care? Education? Other arenas? 2. What are key concepts and components regarding the goal of multiculturalism, i.e., multicultural competency ? 3. What are the strengths and limitations of embracing a multicultural approach? ?

10. (1) Timeline of cultural “ah-ha’s” – Draw a timeline, dividing your life into 4 equal time periods. Reflect and note on your timeline: When (age) and how did you learn about cultural and social differences? Privilege, prejudice and discrimination? Were your learning experiences positive or negative? Life changing? How did others around help you make sense of what you experienced? (2) Family cultural autobiography : Take time to interview family and community members about the multicultural history and experiences within each group. When and why did your family settle where they did? What kinds of cultural diversity exists within your own family, immediate and extended? What were your parents and grandparents experiences with people from diverse cultures? How did they deal with (and teach you to deal with) cultural/social diversity, privilege/oppression, and related issues? Awareness building exercises ?