muHive - real time automated customer engagement platform
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muHive, (http://muhive.com) is a SaaS based customer engagement product across social networks, blogs, websites and email designed for scalability with powerful automation at its core. Its state of the art automation engine enables brands to discover and engage with their customers on all contemporary channels on the web in real time. You can use muHive for the purposes of Marketing, Branding and customer experience management.
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3. Campaigns are executed and optimized based on performance metrics like lead volume and conversion rates.
4. All leads are verified by calling prospects to confirm identity and intent before being passed to clients, ensuring only qualified leads are delivered.
Julia Tuzin teradata omnichannel_interactions
- Выстраивание мульти канального взаимодействия,
-Интернет статистика по России
-Москва идет в мобильный интернет
- Лояльные клиенты общаются по многим каналам
- Зачем строить омни-канальное взаимодействие
- Этапы омни-канального взаимодействия
- Ориентируемся на продукт, а не на клиента
- Примеры проектов омни-канального взаимодействия
Deliver a Flexible, Engaging Customer Contact Center Experience - Mitel
This document discusses how the customer experience has evolved with new digital technologies and the mobile consumer. It notes that customers now demand flexibility to interact with companies through various digital channels at their convenience. To succeed, businesses must provide service across every channel, understand what drives customer preferences, and deliver a personalized, seamless experience throughout the customer journey. The keys are consistency, capturing intelligence from each interaction, and leveraging that intelligence across touchpoints to increase revenue per customer. Technology providers must enable anywhere, anytime interactions and a consistent experience across channels.
How to integrate Channels, Content and Marketing around the customer - 'Creat...
'Creating An Integrated Marketing Communications Lifecycle' using Multi-Channel Marketing! How to Integrate Channels, Content And Marketing Around The Customer?
Customer Centricity is a Key!
The Right Time for Real-Time Marketing
A leading global hotelier is using real-time marketing to enhance loyalty and increase the amount of money spent during each hotel visit. A major financial institution is using event-triggered transactional and real-time communications to increase product penetration and turn customer behaviors into profitable product investments. These are just two real-world examples of the impact of real-time marketing.
Create a Great Customer Experience
The document discusses creating a great customer experience during the loan implementation process. It emphasizes that the implementation stage is when customers see how their loan application is handled and their experience is put to the test. It provides tips for creating a strong customer experience strategy, including understanding customer preferences, defining touchpoints in the customer journey, ensuring consistency, gathering feedback, and leveraging technology to improve communication.
Session 1 - Introduction to Customer Experience Management.ppt
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The document discusses the importance of customer experience and loyalty for businesses. It notes that loyalty has become more critical as markets have become saturated and products commoditized. It then outlines several key points about customer experience, including that customers are willing to pay more for a good experience and will drop brands after a single poor experience. The document emphasizes that improving customer experience needs to be a company-wide effort across all departments in order to be effective.How can customer engagement techniques transform marketing ROI
What is customer engagement?
What is the customer expectation?
How we should engage with customers
How engagement can increase marketing ROI
Every Customer Conversation is a Moment of Truth for Banks
Every customer conversation is a moment of truth. The way in which you conduct this conversation will alter the customer's relationship with your bank. It will create a lasting impression—either good or bad—that either increases customer loyalty or drives the customer to defect.
For most banks, there are a core set of customer interactions that occur frequently or which represent high-value engagements. Rather than managing moments of truth as isolated, channel-dependent incidents, Intelligent Conversation Management treats each moment as part of an interconnected conversation. The result transforms your relationship with your customers by leveraging an understanding of past engagements and real-time information to predict future interactions.
Customer relationship management
CRM refers to Customer Relationship Management. It is a process that addresses all aspects of identifying customers, creating customer knowledge, building customer relationships and shaping their perceptions of the organization and its products. CRM aims to develop and maintain long-term relationships with strategically significant customers through an IT-enabled business strategy that optimizes profitability, revenue and customer satisfaction. Successful CRM requires gathering customer data from various touchpoints and analyzing it to gain insights to improve customer satisfaction and organizational performance.
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2nd shift customer care evening solutions presentation powerpoint
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Omnichannel Done Right: 4 Winning Examples + How-to Tips
Omnichannel Done Right: 4 Winning Examples + How-to Tips
Digital marketing - the new customer centric future
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Sapience Consultancy Joint Product - VerifyDigital
Sapience Consultancy Joint Product - VerifyDigital
Deliver a Flexible, Engaging Customer Contact Center Experience - Mitel
Deliver a Flexible, Engaging Customer Contact Center Experience - Mitel
How to integrate Channels, Content and Marketing around the customer - 'Creat...
How to integrate Channels, Content and Marketing around the customer - 'Creat...
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How can customer engagement techniques transform marketing ROI
Every Customer Conversation is a Moment of Truth for Banks
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https://www.oeconsulting.com.sg/training-presentations]
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三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。
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4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
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我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
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一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信：A575476】文凭即可
二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信：A575476】即可
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2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
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6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
→ 【关于价格问题（保证一手价格）
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！
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muHive - real time automated customer engagement platform
- 1. Real time multi-channel customer engagement – Automated!
- 2. There is a shift in the way of doing Marketing and Sales
- 3. Shift in marketing From transaction To meaningful interaction
- 4. Shift in brand behaviour Customer Acquisition • Sales driven • Traditional marketing Customer Conservation • Life Time Value driven • Effective customer interaction Experience driven economy Contemporary economy
- 5. • Customers seek instant answers and gratification. • Marketing moving towards holding customer’s attention. • Customers expect answers from brands in less than 2 minutes. • Phones offer multiple avenues of communication. Mobile phones = first screen Solution is great customer experience Right answers at the right time
- 6. Conservation = Conversation • Quality conversations [4] – Accurate content – Minimum turnaround time – Sustained productive engagement • Maintain communication between multiple stakeholders in decision making "Marketing is more about the conversation now. Can our competition morph their mentality? We come at it differently and push the consumer experience and two-way discussion”
- 7. How do you scale your ability to have quality conversations such that each customer feels valued?
- 9. muHive is SaaS based real time customer engagement product for all channels on the web with a strong focus on automation
- 10. Automation is our USP Scale to thousands of conversations with intuitive drag-n-drop automation in muHive
- 11. Website Widgets Engagement channels Social Media Email
- 12. How muHive can help your brand Human like engagement at scale Presence on multiple channels Proactive responses Brand and Reputation management
- 13. Benefits of using muHive Empower your decision makers Evolve from monitoring to participation Listen, analyze and engage with one dashboard Integrates well with a Brand- Agency model
- 14. Teams, roles & moderation capabilities Powerful automation To create enterprise grade workflows Real time analytics tailored to your business goals. Integration with 3rd party services like Basecamp, Zoho CRM and your internal systems. Built for the enterprise
- 15. Impact • Brand anywhere! Instantly expands the outreach of this effort with multi channel engagement • Upsell to influencers and early adopters – Keep evolving record of customer conversation • Reduce support and inquiry costs while increasing engagement efficiency • Manage feedback and ideas
- 16. thank you for your time You can reach us at sales@muhive.com Or call us at +91.80.3075 2666