
Organization / Workplace
JPMorgan Chase & Co.Location
Columbus, Ohio Area United StatesOccupation
Top Operations and Strategic Planning ExecutiveIndustry
Retail
About
VALUE PROPOSITION ► I am highly effective in strategic planning and operations management, with extensive experience executing strategies for process improvement, business management, and the improvement of the customer experience across all contact channels. ► My success is driven by my ability to build highly effective strategies that deliver the highest levels of customer service and support across telephone, email, live chat, and social media. SUMMARY ► Engaging Operations and Strategy Executive possessing a winning blend of team leadership, strategic talent, and communications acumen. Skilled in managing large, complex enterprise client experience services to produce exemplary re...