The document discusses the challenges of integrating electronics for complex systems as semiconductor technology advances according to Moore's law. It describes how Electronic Development addresses this challenge through an organizational structure of functional clusters, building blocks, and platforms to manage complexity and enable parallel development. The goal is fast and predictable integration through well-defined interfaces and early integration testing to reduce problems during system realization.
Public Presentation, ASML EUV forecast Jul 2010JVervoort
The document discusses progress on EUV lithography systems for semiconductor manufacturing. It outlines ASML's lithography roadmap to support Moore's Law with EUV technology. It describes the status of their 0.25NA and 0.32NA EUV systems, including resolution improvements achieved and integration progress. It provides outlook on their EUV roadmap and future systems aimed at 16nm nodes and beyond.
As a Machinery Performance Analyst at ASML, you will:
1) Analyze field performance data from 48 offices and customers worldwide to identify improvement opportunities to meet service level agreements and mature new products.
2) Regularly report on key performance indicators like availability, reliability, and parts usage to optimize field performance.
3) Support offices in prioritizing factors impacting system performance and specifying improvement areas to engineering and field teams.
The simplification of ecosystems to support management decision makingShaun West
This paper describes the simplification process of an ecosystem and has relevance to manufacturing firms with complicated supply chains where the product provided is installed into an end user's operations. The manufacturing firm in such a situation has to understand complex ecosystems to provide valuable solutions to the end-user. Based on three publicly available use cases. Service Design tools were used for analysis to describe the value exchange within the IOT deployed ecosystems. The results suggest that value flow between key players in the ecosystems need to be understood for digital transformation and the change in mind-set is required to fully use its potential.
5 INTERNATIONAL CONFERENCE ON BUSINESS SERVITIZATION
This document discusses developing a serious game to teach product-service system (PSS) design principles. Originally created for Rolls-Royce, the game simulates designing and servicing washing machines to maximize profits. Players make design choices from catalogs considering factors like lifetime and costs. Moving the game online would make it more accessible and flexible for training. The proposed architecture would drive the simulation in Unity 3D and allow virtual interactions like interviews to teach PSS concepts remotely.
CAN MACHINE-TO-MACHINE COMMUNICATIONS BE USED TO IMPROVE CUSTOMER EXPERIENCE ...Shaun West
The purpose of this paper is to identify ways in which Machine-to-Machine (M2M) communication can be used by product-based manufacturing firms to deepen and broaden the service aspects of their customer value proposition. The expectation is that an improved customer value proposition leads to improved customer experience, and through this to improved customer retention.
Slides used in the presentation.
The document summarizes the history and accomplishments of the National Science Foundation Industry/University Cooperative Research Center for Intelligent Maintenance Systems (IMS Center) located at the University of Cincinnati. It describes how the IMS Center was established in 2001 with 12 company members and has grown to over 80 members from 15 countries. It also lists several awards and honors received by the IMS Center and its director Professor Lee for their work in developing prognostic technologies like the Watchdog Agent tool.
Industrial product support services using digitalizationShaun West
Industry 4.0 means we have to understand the customer’s businesses better
- Context of digitalization
- What and where is value
- Challenges that face development of services
- Design methodology for digitalization
To describe different operational layers in Industry 4.0 that must be understood to allow optimization of industrial product support services.
Presented at Swissmem, F&E-Konferenz zur Industrie 4.0
11 January 2016
Industrial Business Transformation Through Connected ProductsMark Benson
Presented at IoT Evolution 2016 in Las Vegas by Mark Benson on January 27th, 2016.
ABSTRACT: There is an epic battle going on right now between disruptive innovation and an immovable object. The disruptive innovation is emerging connectivity technology and service-based business models that are changing the way that consumers interact with their devices, their environments, and their data. The immovable object is the inability of large organizations to successfully make the changes necessary to become a progressive data-driven company that listens to its users. Here, a contrasting set of successful and non-successful case studies are shown along with recommendations as to how companies can make the difficult changes ahead in order to compete and compete well in our emerging digital economy.
DMA Finland is a business association representing over 200 member companies and 3,000 professionals in the data-driven business sector in Finland. It has over 40 years of experience in the business community and provides its members with various services, including 500+ legal consultation sessions per year and 20+ seminars and events. A 2014 membership survey found that over 90% of members highly appreciate DMA Finland's lobbying activities, legal services, and events.
This document discusses servitization and knowledge management research being conducted at the Aston Centre for Servitization Research and Practice. It provides examples of how companies like Endress + Hauser and MAN Truck have implemented knowledge-based ICT systems to enhance servitization efforts and support ongoing customer relationships. The document also outlines several knowledge-related research projects at the center, including analyzing how data from service provision can be interpreted and shared to improve customer operations, and developing a serious game to educate managers about servitization concepts and strategies.
Business Transformation: Reframing Strategic Advantage through APIsCA Technologies
Competitive advantage has traditionally been deeply rooted in industry structure. But the growing importance of digitization and informational assets has blurred industry boundaries, driving businesses to operate in unfamiliar yet thriving digital ecosystems. And it’s the API that has provided businesses the building blocks to transform and compete in this new interconnected world. Join Mohan Subramaniam, Associate Professor of Strategy, Carroll School of Management and Harvard Business Review author, to discuss this paradigm shift from industries to ecosystems, the importance of informational assets vs. physical assets, and why APIs are key drivers for capturing value in this new digital marketplace.
For more information, please visit http://cainc.to/Nv2VOe
Competitive advantage through servitizationFatima Arshad
How Firms gain Competitive Advantage through Servitization Concept. This concept is more famous specially in developed countries like U.S. Servitization is actually bundle of product and services that provide the best solution of customer need/problem. Choice of Suitable services are important here.
This document summarizes a literature review on the servitization of manufacturing. It defines servitization as manufacturers shifting from selling products to selling product-service systems. The review analyzed over 50 publications on servitization from 1988-present, finding that servitization provides financial, strategic and marketing benefits but also poses challenges in service design, organization strategy, and transformation. Key research gaps identified include a lack of guidance for companies implementing servitization and a need to group academic contributions in this field into a single document.
Digitalization - How to build a killer ecosystem by aligning customer experie...Milos Radovic
Through customer experience & digital ecosystems to new business models – The operation and business models of the future are digital. A successful digitalization therefore needs more than just innovative technologies. Novel concepts are required! It’s the time to rethink: Only when customer experience, platforms and enterprises interlock is it possible for the power of digitalization to truly unfold. We use tangible examples to showcase the impact of the digital chain on enterprises, how Design Thinking, Agile Development, Co-Creation and technology collude and how ecosystems drive new business models.
The document discusses the challenges of integrating electronics for complex systems as semiconductor technology advances according to Moore's law. It describes how Electronic Development addresses this challenge through an organizational structure of functional clusters, building blocks, and platforms to manage complexity and enable parallel development. The goal is fast and predictable integration through well-defined interfaces and early integration testing to reduce problems during system realization.
Public Presentation, ASML EUV forecast Jul 2010JVervoort
The document discusses progress on EUV lithography systems for semiconductor manufacturing. It outlines ASML's lithography roadmap to support Moore's Law with EUV technology. It describes the status of their 0.25NA and 0.32NA EUV systems, including resolution improvements achieved and integration progress. It provides outlook on their EUV roadmap and future systems aimed at 16nm nodes and beyond.
As a Machinery Performance Analyst at ASML, you will:
1) Analyze field performance data from 48 offices and customers worldwide to identify improvement opportunities to meet service level agreements and mature new products.
2) Regularly report on key performance indicators like availability, reliability, and parts usage to optimize field performance.
3) Support offices in prioritizing factors impacting system performance and specifying improvement areas to engineering and field teams.
The simplification of ecosystems to support management decision makingShaun West
This paper describes the simplification process of an ecosystem and has relevance to manufacturing firms with complicated supply chains where the product provided is installed into an end user's operations. The manufacturing firm in such a situation has to understand complex ecosystems to provide valuable solutions to the end-user. Based on three publicly available use cases. Service Design tools were used for analysis to describe the value exchange within the IOT deployed ecosystems. The results suggest that value flow between key players in the ecosystems need to be understood for digital transformation and the change in mind-set is required to fully use its potential.
5 INTERNATIONAL CONFERENCE ON BUSINESS SERVITIZATION
This document discusses developing a serious game to teach product-service system (PSS) design principles. Originally created for Rolls-Royce, the game simulates designing and servicing washing machines to maximize profits. Players make design choices from catalogs considering factors like lifetime and costs. Moving the game online would make it more accessible and flexible for training. The proposed architecture would drive the simulation in Unity 3D and allow virtual interactions like interviews to teach PSS concepts remotely.
CAN MACHINE-TO-MACHINE COMMUNICATIONS BE USED TO IMPROVE CUSTOMER EXPERIENCE ...Shaun West
The purpose of this paper is to identify ways in which Machine-to-Machine (M2M) communication can be used by product-based manufacturing firms to deepen and broaden the service aspects of their customer value proposition. The expectation is that an improved customer value proposition leads to improved customer experience, and through this to improved customer retention.
Slides used in the presentation.
The document summarizes the history and accomplishments of the National Science Foundation Industry/University Cooperative Research Center for Intelligent Maintenance Systems (IMS Center) located at the University of Cincinnati. It describes how the IMS Center was established in 2001 with 12 company members and has grown to over 80 members from 15 countries. It also lists several awards and honors received by the IMS Center and its director Professor Lee for their work in developing prognostic technologies like the Watchdog Agent tool.
Industrial product support services using digitalizationShaun West
Industry 4.0 means we have to understand the customer’s businesses better
- Context of digitalization
- What and where is value
- Challenges that face development of services
- Design methodology for digitalization
To describe different operational layers in Industry 4.0 that must be understood to allow optimization of industrial product support services.
Presented at Swissmem, F&E-Konferenz zur Industrie 4.0
11 January 2016
Industrial Business Transformation Through Connected ProductsMark Benson
Presented at IoT Evolution 2016 in Las Vegas by Mark Benson on January 27th, 2016.
ABSTRACT: There is an epic battle going on right now between disruptive innovation and an immovable object. The disruptive innovation is emerging connectivity technology and service-based business models that are changing the way that consumers interact with their devices, their environments, and their data. The immovable object is the inability of large organizations to successfully make the changes necessary to become a progressive data-driven company that listens to its users. Here, a contrasting set of successful and non-successful case studies are shown along with recommendations as to how companies can make the difficult changes ahead in order to compete and compete well in our emerging digital economy.
DMA Finland is a business association representing over 200 member companies and 3,000 professionals in the data-driven business sector in Finland. It has over 40 years of experience in the business community and provides its members with various services, including 500+ legal consultation sessions per year and 20+ seminars and events. A 2014 membership survey found that over 90% of members highly appreciate DMA Finland's lobbying activities, legal services, and events.
This document discusses servitization and knowledge management research being conducted at the Aston Centre for Servitization Research and Practice. It provides examples of how companies like Endress + Hauser and MAN Truck have implemented knowledge-based ICT systems to enhance servitization efforts and support ongoing customer relationships. The document also outlines several knowledge-related research projects at the center, including analyzing how data from service provision can be interpreted and shared to improve customer operations, and developing a serious game to educate managers about servitization concepts and strategies.
Business Transformation: Reframing Strategic Advantage through APIsCA Technologies
Competitive advantage has traditionally been deeply rooted in industry structure. But the growing importance of digitization and informational assets has blurred industry boundaries, driving businesses to operate in unfamiliar yet thriving digital ecosystems. And it’s the API that has provided businesses the building blocks to transform and compete in this new interconnected world. Join Mohan Subramaniam, Associate Professor of Strategy, Carroll School of Management and Harvard Business Review author, to discuss this paradigm shift from industries to ecosystems, the importance of informational assets vs. physical assets, and why APIs are key drivers for capturing value in this new digital marketplace.
For more information, please visit http://cainc.to/Nv2VOe
Competitive advantage through servitizationFatima Arshad
How Firms gain Competitive Advantage through Servitization Concept. This concept is more famous specially in developed countries like U.S. Servitization is actually bundle of product and services that provide the best solution of customer need/problem. Choice of Suitable services are important here.
This document summarizes a literature review on the servitization of manufacturing. It defines servitization as manufacturers shifting from selling products to selling product-service systems. The review analyzed over 50 publications on servitization from 1988-present, finding that servitization provides financial, strategic and marketing benefits but also poses challenges in service design, organization strategy, and transformation. Key research gaps identified include a lack of guidance for companies implementing servitization and a need to group academic contributions in this field into a single document.
Digitalization - How to build a killer ecosystem by aligning customer experie...Milos Radovic
Through customer experience & digital ecosystems to new business models – The operation and business models of the future are digital. A successful digitalization therefore needs more than just innovative technologies. Novel concepts are required! It’s the time to rethink: Only when customer experience, platforms and enterprises interlock is it possible for the power of digitalization to truly unfold. We use tangible examples to showcase the impact of the digital chain on enterprises, how Design Thinking, Agile Development, Co-Creation and technology collude and how ecosystems drive new business models.