motivating employees

1. SANKET GHODVINDE (13)
DHANASHREE HANDE (14)
NIKITA JADHAV (15)
JISHNU RAVI (16)
KAVITA JOSHI (17)
PRATIKSHA KADAM (18)
MOTIVATING
EMPLOYEES

2. DEFINITION OF MOTIVATION
 Motivation – the process of arousing and
sustaining goal-directed behavior.
 In narrow sense, motivation is a process of
satisfying the wants and needs of the employees
and inducing, encouraging and helping the
employees to perform their assigned jobs more
enthusiastically for the effective achievement of
the organizational goals.
 In broad sense, motivation is a process of
directing or channeling the behaviors of the
employees toward task performance.

3. COMPONENTS OF MOTIVATION
MOTIVATION: the processes that account for
an individual’s intensity, direction, and
persistence of effort towards attaining a goal
 Direction relates to what an individual chooses
to do when presented with a number of
alternatives
 Intensity refers to the strength of response
once the alternative is chosen
 Persistence refers to the staying power of
behavior or how long a person willcontinue to
devote effort

4. IMPORTANCE OF MOTIVATION
 Motivation is essential because:
 Motivated employees are always looking for
better ways to do a job.
 A motivated employee generally is more
quality oriented
 Highly motivated workers are more productive
than apathetic employees

5. BENEFITS OF EMPLOYEE WORK MOTIVATION
IMPROVED
PRODUCTIVIT
Y
HIGHER
QUALITY OF
SERVICE OR
PRODUCT
MONETARY
SAVINGS
BETTER
EMPLOYEE
RETENTION
RATE
PLEASANT
WORK
ENVIRONMENT

6. WHAT IS JOB SATISFACTION ?
 “Job satisfaction is the extent of positive
feelings or attitudes that individuals have
towards their jobs”
 Definition :-“Job satisfaction will be defined
as the amount of overall positive affect or
feelings that individual have towards their
job”

7. FACTORS INFLUENCING JOB SATISFACTION
 Organizational factors
 Work environment factors
 Work itself
 Personal factors

8. ORGANIZATIONAL FACTORS
 Salaries and wages
 Promotion changes
 Company policies
Work environmental factors
 Supervision
Work group
 Working conditions

9. WORK ITSELF
 Job scope
 Variety
 Autonomy and freedom
 Role ambiguity and role conflict
 Interesting groups
Personal factors
 Age and seniority
 Tenure
 Personality

10. CONSEQUENCES OF JOB SATISFACTION
 “Job dissatisfaction produces low morale
among workers and low morale at work is
highly undesirable”

11. JOB ENRICHMENT
•Job enrichment is a medium through which
management can motivate self-driven employees by
assigning them additional responsibility normally
reserved for higher level employees

13. ADVANTAGES OF JOB ENRICHMENT
 Learn new skills
 Reduce boredom
 Creates a better work environment

14. LIMITATIONS OF JOB ENRICHMENT
 Lack of preparation
 Heavy workload
 Clash with non-participants
 Poor performance

15. MORALE
 Defines as a state of mind, a mood, a mental
condition/framework .
 Morale is an overall attitude of an individual
and group towards all aspects of their work”
 Flippo-”morale is a mental condition or
attitude of individual and groups which
determines their willingness to co-operate”

16. INDIVIDUAL AND GROUP MORALE
 “Individual morale is a single person’s
attitude towards work ,environment etc.”
 “Group morale reflects the general attitude of
a group of persons”

17. MORALE AND PRODUCTIVITY
There is positive relation among
both morale and productivity
….high the morale ……high will
be productivity………

18. FACTORS AFFECTING MORALE
 The organization
 The nature of work
 The level of satisfaction
 The level of supervision
 Concept of self
 Workers perception of reward system
 The employees age
 Occupational level

19. DIFFERENCE BETWEEN MORALE AND
MOTIVATION
WHAT IS MORALE? WHAT IS MOTIVATION?
 Morale is internal feeling
and it is inspired by the
environment. It depends
upon the relations between
expectations and reality.
 Morale is a composite of
feelings, attitudes and
sentiments Morale is a
group phenomenon.
 Motivation is an act of
stimulating someone to get
a desired course of action.
 Motivation is a function of
needs and desires.
Motivation is largely an
individuals willingness to
work.

20. TIPS MORALE BOOST UP
1. Supervisors greet employees with a handshake in the
morning.
2. Supervisors write personal notes such as Thank you"
or " Happy Birthday".
3. Members of employee groups meet regularly with
management representatives to promote understanding and
carry out activities of mutual interest.
4. Employees are personally congratulated by supervisors
when they exceed their goals.
5. Supervisors personally introduce new hires to each
employee.
6. Part-time employees are invited to all social events.
7. The CEO periodically has "brown bag" luncheon
discussions with employees at which time their concerns are
addressed.

21. TIPS MORALE BOOST UP
7. Employees are allowed to use telephone calls/emails.
8. Letters of commendation are sent to employees for performance
above and beyond normal expectations.
9. Soft drinks, coffee, and/or snacks are provided for staff at
departmental meetings.
10. Flexible working hours are permitted during slow work times.
11. Morale-building meetings are held at which management
informs employees of the firm's success.
12. An activities committee has been established to plan social
events, and new employees are introduced to a member of this
committee.
13. Receptions are given for every employee who retires.
14. Positive comments on an employee by a customer result in the
employee receiving a silver pin.

22. WHY IS MORALE IMPORTANT?
 Make sure that employees are interested in
and appreciated for their work.
 High morale yields higher productivity in an
organization Employees’ spirits can easily fall
if their day-to-day responsibilities are
monotonous or if they don’t feel valued by
their supervisors. Over time, this can
translate into an unmotivated and
unproductive staff.

23. SIGN OF LOW MORALE
 High rate of absenteeism
 Tardiness
 High labour turnover
 Strikes
 Lack of pride in work
 Wastage and spoilage

24. SIGNS OF HIGH MORALE
 Internal cohesiveness
 Absence of sub groups within a group
 Ability to cope changing environment
 Feeling of belongingness
 Commonness of goals

25. FACTORS IMPROVING MORALE
 Two way communication
 Proper incentive system
 Human relation approach
 Welfare schemes
 Participation in management
 Improve workers training
 Job enrichment