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Moodlerooms
Enterprise Upgrade
Process
Shirley Li Macquarie University
Lynley Clark Blackboard
Shirley Li
Project Manager
33
Moodle 3.1 Upgrade June 2016 – March 2017
Proposal
Review
(June)
Project
Kick-off
(Sept)
Testing
(Sept –
Jan 2017)
Go-live
(3 Feb
2017)
Post Upgrade
Release &
Review
(Feb – Mar
2017)
Initiation Planning Implementation Monitoring
4
55
Project Team
• Project Manager
• Technical Lead
• Testing Team Lead
• Testers: Helpdesk Support, Learning Designers,
System Administrators
• Communication Lead
• Training Coordinator
• Stakeholders: Central IT and Faculty Learning
Designers
• External: Blackboard Project Team
66
Testing
• Interim Test, Stage & Production
• 450 test cases, 50 categories
– Activities
– Gradebook
– Plugins
– Theme
77
Testing (continued)
• Test instructions and FAQ
• Process to report, track and escalate issues
• Weekly update of status
88
Issue Tracking - JIRA
9
1010
Communication
Unit Convenors
L&T Blog
Emails
Blackboard
Team
Meetings
Emails
Macquarie
Team
Meetings
Wiki
JIRA
Students
Announcement
1111
Support to Unit Convenors
• Drop-in Clinic
• Online resources
12
Lessons Learned
1313
Testers
1414
1515
Test Cases
1616
Customised Theme
17
1818
Timeline for Upgrade
Lynley Clark
Blackboard Senior Project Manager
2020
Process and tasks
• Initiation phase
• Phase 1 – Testing and incremental
fixes
Initiation
Testing
and
fixes
Catchup
development
Go live
Project
Closure
2121
Process and tasks
• Phase 2 – Catchup development
• Phase 3 – Go Live
• Phase 4 – Project Closure
Initiation
Testing
and fixes
Catchup
DevGo live
Project
Closure
2222
Teamwork overview
Project management site
• Tasks
• Milestones
• Messages
• Files
• Notebooks
• Risk register
• People management
• roles
2323
Question time
Moodlerooms Enterprise Upgrade Process | Shirley Li (Macquarie University) & Lynley Clark (Blackboard) | TLCANZ17

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