Monzo is a mobile-only bank based in the UK that was founded in 2015. It grew quickly, becoming the quickest crowdfunding campaign in history in 2016. Features include notifications of transactions in real time, transparency, and the ability to manage finances through their mobile app. Monzo aims to provide an alternative to traditional banking that is simpler and keeps customers informed through their smartphone. The bank had over 480,000 customers with personal identification numbers by 2019.

1. Presented by-
PRATYUSH SINGH SENGAR
DEEPANSHU BHATIA
DIPTHARTHA DEY
AMAN KUMAR GUPTA
BUSINESS
MODEL

2. MOTIVATION FOR IDEA
GENERATION
ANALYSE NEED

3. MOBILE-ONLY BANK BASED IN THE UNITED
KINGDOM
• It was founded in 2015 by Tom Blomfield, Jonas Huckestein, Jason
Bates, Paul Rippon and Gary Dolman
• In 2016 it was recorded as "quickest crowd funding campaign in
history“
• In 2017 Monzo decided for discontinuing free ATM withdrawals
abroad.
• In 2018 Monzo integrated with IFTTT which allowed users to connect
their account to smart devices and services.
• In 2019 monzo logged 480,000 customer with personal identification
numbers.

4. 55,000 people open a Monzo bank
account every week to spend, save
and manage their money. Join them
in less than 10 minutes.
Banking made easy

5. WHY MONZO
?

7. 9 BUILDING BLOCKS

8. KEY PARTNERS
Master card Apple pay Developers
Integration with
IFTTT (Account
connectivity)
Part of the FSCS

9. KEY ACTIVITIES
Software
engineering
Product
design
Data analysis
Customer
support
Product
management
Project
management

10. VALUE PROPOSITIONS
Alternate to
the past
banking
Keeps us
informed
and control
1
smartphone
based App

11. CUSTOMER RELATIONSHIP
•Feedback and
inputs for new
features
•24*7 customer
support through
app
Digital based
– mobile only
bank
Instantaneity
Notification in
real time
Transparency

12. CUSTOMER
SEGMENT
Travelers
Digital
nomads
Offshored
services
Digital
business

13. KEY RESOURCES
• Word of
mouth driven
growth
• Quickest
crowd funding
compaign
• Data science
technics
• NFC at
contactless
terminals
Digital only
bank
platform
Improved
data
accuracy
CommunityEngineers

14. CHANNELS
Smartphones
Apple pay wallet
Amazon Alexa
Website
Chat
Email
Community forum
FAQ
Blog
Monzo’s API
Press
Social media

15. COST STRUCTURE
Customer
acquisition and
Customer
retention
IT
infrastructure
Product
roadmap
Software and
engineering
Customer
support
Marketing
promotion
Commissions

16. REVENUE STREAMS
•Overseas cash withdrawl for free.
•A free monthly withdrawl.

17. SUGGESTIONS AND RECOMMENDATIONS
TO MONZO
• Should have family accounts whereby children account should
also be there.
• Can present week based summary and budgets.
• 3D touch on home screen icons for quick actions.
• Ability to feed of transactions by date.
• Should work more over the security aspects to maintain
customer faith.

18. THANK YOU