MODULE 4

1. Module 4: Organizational
Systems and Management
Organizational Culture &
Change Management

2. Organizational culture and
change management are crucial
aspects of effective
organizational systems and
management

3. Organizational Culture
Organizational culture refers to the
shared values, beliefs, norms, and
behaviors that shape how employees
interact and work within an
organization. It influences decision-
making, communication, and overall
company success.

4. Key Elements of organizational culture include:
 Values and Beliefs
 Norms and Practices
 Leadership Style
 Work Environment
 Communication Patterns
Organizational Culture in the Philippines
 Family oriented Workplace
 Hierarchy and Respect for Authority
 Strong Relationship building (Pakikisama)
 Resilience and Adaptability

5. Change Management
Change management involves the structured
approach to transitioning individuals, teams
and organization from a current state to a
desired future state. It ensures successful
adoption of new processes, technologies, or
strategies.

6. Main Components
 Assessing Readiness for Change
 Communicating the Need for Change
 Engaging Stakeholders
 Training and Support
 Monitoring and Reinforcement

7. Example: Change Management in Jollibee Foods Corporation
Jollibee, the largest fast-food chain in the Philippines,
successfully navigated organizational culture and change
management while expanding globally.
How Jollibee Managed Change:
 Maintaining Filipino Values
 Innovation in Operations
 Employee Training & Adaptation
Jollibee's ability to balance cultural values with business innovation
showcases successful change management in the Philippines
corporate landscape.

8. Thank you