The document outlines the steps involved in formulating effective written responses to drug information queries. It discusses 8 key steps: 1) obtaining requestor details, 2) procuring background information, 3) refining questions, 4) developing a search methodology, 5) evaluating data, 6) articulating an effective response, 7) follow up, and 8) documentation. The steps involve searching primary sources like journals and secondary sources like Medline to find relevant information to answer the query. The response must be critically evaluated and provided to the requestor in a clear, consistent, and timely manner. Documentation of the entire process is also important.

1. FORMULATING EFFECTIVE WRITTEN RESPONSE TO
DRUG
INFORMATION QUERIES
BY :-
VIKAS .S. KAMMAR
M PHARMACY
1 SEMESTER
PHARMACY PRACTICE
CO-ORDINATER :-
Dr. B R JAIDEV KUMAR
LECTURER
PHARMACY PRACTICE
1

2. INDEX
1. INTRODUCTION
2. OBJECTIVES
3. STEPS INVOLVED IN DIQ’S
4. CONCLUSION
5. REFERENCES
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3. INTRODUCTION TO DRUG INFORMATION
DEFINITION :-
 DRUG INFORMATION :- Providing Clinically relevant information on any aspect of drug, relating to
individual patients or general use of drug for population.
 DRUG INFORMATION SERVICES :- Any activity where information about drug use is transferred
and includes patient related pharmaceutical care .
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4. OBJECTIVES
 Skills required to provide drug information advice to public and health
care professionals .
 Describe systematic approach to answering drug information queries .
 Explain the nature of drug information resources .
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5. CONTINUED
 Understand the importance of identifying and interpreting evidence to
support clinical decisions.
 Recognize if the information need is fulfilled, & information is in
effective manner.
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6. STEPS INVOLVED
 Step 1 :- Obtain Requestor’ s Demographic details.
 Step 2 :- Procure background information.
 Step 3 :- Refine & categories the ultimate questions.
 Step 4 :- Develop a methodology and superintend a search
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7.  Step 5 :-Evaluate and Interpret the data.
 Step 6 :- Articulate & provide a effective response.
 Step 7 :- Follow up.
 Step 8 :- Documentation.
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8. STEP 1 :- OBTAIN REQUESTOR’ S DEMOGRAPHICS
 Details of the requestor .
 Set an deadline timing for every request .
 Failure .
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9. STEP 2 :- PROCURE CORRECT BACKGROUND
INFORMATION
Patient related Drug and diseases related
EX :-
PATIENT DEMOGRAPHICS
• AGE
• GENDER
• WEIGHT
• HEIGHT
• PMx
• SHx
EX :-
• DOSAGE REGIMEN
• CREATININE CLEARENCE
• LIVER ENZYME LEVELS
• HIT
• MHx
• LABORATORY VALUES
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10. STEP 3 :- REFINE & CATEGORIES THE ULTIMATE
QUESTIONS.
 This applies particularly to medical terminology and aspects of disease and
pathology. this information may help to refine the question and to estimate
the time required to achieve an acceptable response.
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11. CONTINUED
EXAMPLES OF REQUEST CATEGORIES INCLUDE :-
 Availability of dosage forms, Adverse effects, Dietary suppléments, Dosage,
Drug interactions, Extemporanés compounding, General product
information, international drugs, pharmacokinetics, teratogenicity,
therapeutics, toxicology, and veterinary medicine.
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12. STEP 4 :- DEVELOP A METHODOLOGY AND
SUPERINTEND A SEARCH
 Stepwise approaches are involved
Mainly involves 3 types of sources for search
Secondary sources
Primary sources
Tertiary sources
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13. PRIMARY SOURCES
 JOURNALS .
 British medical journal
 New England journal
 IJPP
 AJPP
 THESIS
SECONDARY SOURCES
 MEDLINE
 CHEMICALABSTRACTS.
 DRUGDEX
 PUBMED , GOOGLE
SCHOLAR
 POISIONDEX
 INTERNATIONAL
PHARAMAABSTRACTS
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14. CONTINUED
TERTIARY SOURCES
 PHARMACOPIEAS
 USP
 BP
 IP
 DICTIONARIES
 GUIDES
 TEXTBOOK
 MERCK INDEX, MERCK MANUALS
 BNF , AUSTRALIAN FORMULARY
 HANDBOOK OF INJECTABLES
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15. Step 5 :-Evaluate and Interpret the data.
 The information gathered should be critically evaluated .
 The pharmacist should confirm information with other references to
assure consistency between various resources and whether clinical
research is relevant to your population or patient specific.
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16. Step 6 :- Articulate & provide a effective response.
 Answer should be derived only after critically evaluating the data obtained
during search.
 Clearly inform requestor when one course of drug action is desirable then
the alternative action of drug.
 All the details filled should be consisted and justified clearly & should be
prepared for additional questions.
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17. CONTINUED
 Provide response to requestor in timely manner.
 Response can be provided any mode desired by the requestor , Mainly-
 Good verbal Communication skill & confident response should be given .
Written response
Telephone response
Urgent response
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18. STEP 7:- FOLLOW UP
 Perform a follow-up assessment to determine the utility of the information
provided.
 And whether the information resulted in changes in medication-use practices
or patient outcomes.
 Feedback
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19. STEP 8:- DOCUMENTATION
Simple form , log book , computer programmes , worksheet can be used for
documentation.
Documentation includes :-
• Searched materials.
• Patient findings.
• Follow up reports.
• Ultimate questions.
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20. 20

21. CONCLUSION
 A DI pharmacist has to access resources & skills requires to make best use of
available knowledge.
 It draws together a wide range of information resources and the knowledge
experience of a specialist pharmacist makes overall services more valuable than its
individual components.
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22. REFERENCES
 DRUG INFORMATION—THE SYSTEMATIC APPROACH: CONTINUING EDUCATION
ARTICLE BY JOSEPH P. NATHAN, MS, PHARMD JOURNAL OF PHARMACY
PRACTICE 26(2) 78-84. (DOI:10.1177/0897190012474229)
 CHAUHAN N:INDIAN ASPECTS OF DRUG INFORMATION RESOURCES & IMPACT OF
DIC ON COMMUNITY, J. ADV. PHARM. TECH.
 ASHP GUIDELINES ON THE PHARMACIST’S ROLE IN PROVIDING DRUG
INFORMATION BY SHADI GHAIBI, HEATHER IPEMA, AND MICHAEL GABAY AM J
HEALTH-SYST PHARM. 2015; 72:573-7
 SLIDE SHARES OF DRUGS & POISON INFORMATION BY M.G.RAJANANDH, SRM
COLLEGE OF PHARMACY, SRM UNIVERSITY.
 A TEXTBOOK OF CLINICAL PHARMACY PRACTICE SECOND EDITION , EDITOR G
PARTHASARTHI , KARIN NYFORT-HANSEN . MILAP C NAHATA
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23. THANK YOU
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