hamburger 
WHAT YOU NEED TO KNOW ABOUT DESIGNING FOR MULTIPLE DEVICES 
www.flickr.com/photos/alexnormand/5992512756 
BEYOND THE 
MENU 
@annadahlstrom | MOBX, 13 September 2014
What 
about Wall•E? 
www.robotshop.com/blog/where-is-wall-e-1391
“ Design for everyone and you design for no-one” 
https://www.flickr.com/photos/coofdy/12245978213/in/photostream/
With mobile the 
impossible has become possible 
https://www.flickr.com/photos/fotobib/13759982694
! 
! 
“ A third of all smartphone users in the U.K. 
—or 11 million adults—check their phone 
within five minutes of waking. ” 
www.flickr.com/photos/exlibris/2552107635 
- Source: WSJ
! 
! 
“ A third of all smartphone users in the U.K. 
—or 11 million adults—check their phone 
within five minutes of waking. ” 
www.flickr.com/photos/exlibris/2552107635 
- Source: WSJ
“ Just a giant iPhone. ” 
https://www.flickr.com/photos/bfishadow/4604166391
1. 
Move away from mobile
mobile. mobile. mobile. mobile. mobile. mobile. 
mobile. mobile. mobile. mobile. mobile. mobile. 
mobile. mobile. mobile. mobile. mobile. mobile. 
mobile. mobile. mobile. mobile. mobile. mobile. 
mobile. mobile. mobile. mobile. mobile. mobile. 
mobile. mobile. mobile. mobile. mobile. mobile. 
mobile. mobile. mobile. mobile. mobile. mobile. 
mobile. mobile. mobile. mobile. mobile. mobile. 
mobile. mobile. mobile. mobile. mobile. mobile. 
mobile. mobile. mobile. mobile. mobile. mobile.
www.flickr.com/photos/alexnormand/5992512756 
! 
! 
! 
It’s amazing!!!
www.flickr.com/photos/alexnormand/5992512756 
! 
! 
! 
Yes, it really is. But…
People think 
of this 
https://www.flickr.com/photos/neontommy/9795979256
Source: Google Search result
Many of us own 
multiple devices
We switch between 
them throughout the day 
Morning Commute Work Lunch Meeting Dinner Movie
Source: Google Search result
2. 
It’s the same, but different
“ Your mobile phone has more computing 
power than the computers used for the Apollo 
11 moon landing. ” 
www.flickr.com/photos/patdavid/9391602153 
- Source: www.factslides.com/s-Mobile-Phones
Source: http://think.storage.googleapis.com/docs/how-advertisers-can-extend-their-relevance-with-search_research-studies.pdf
! 
! 
! 
“ 7 out of 10 smartphone and tablet users 
expect the same quality of experience on all 
devices. ” 
www.flickr.com/photos/pandiyan/4550066009 
- Source: Vibrantmedia
Myth: 
Mobile users are rushed & on the go 
Image courtesy of Shutterstock
Mobile Search MoMentS 
UnderStanding how Mobile driveS converSionS 
Mobile search is always on, happening 
on the go, at home and at work 
of mobile searches 
occur at home or 
work; 17% on the go 77% 
0RELOHVHDUFKHVDUHVWURQJOWLHGWRVSHFLȴFFRQWH[WV 
Shopping queries are 2x more likely to be in store 
Mobile searches drive valuable 
outcomes for businesses 
3 of 4 mobile searches 
trigger follow-up actions 
Actions triggered by mobile search 
also happen very quickly 
of conversions (store visit, 
phone call or purchase) 
happening within an hour 55% 
On average, each mobile search triggers 
nearly 2 follow-up actions 
Product  shopping searches have a 
higher number of outcomes 
Number of follow-up actions per mobile search 
3.56 2.52 2.08 
2.20 2.07 
Beauty Auto Travel Food Tech 
36% 
Continued 
Research 
18% 
Shared Information 
17% 
Made a Purchase 
25% 
Visited a Retailer’s 
Website 
17% 
Visited a Store 
7% 
Called a Business 
Source: http://www.thinkwithgoogle.com/infographics/creating-moments-that-matter-infographic.html
Devices are 
used interchangeably 
www.flickr.com/photos/soyproject/6066959891
Users expect an equal  continuous 
experience across each one 
www.flickr.com/photos/joachim_s_mueller/7110473339
3. 
Everyone do not have an iPhone
“ Smartphones accounted for 57.6% of total 
sales in fourth quarter of 2013 ” * 
- Source: Gartner 
www.flickr.com/photos/aforgrave/6168689222
Source: https://econsultancy.com/blog/65393-10-revealing-mobile-stats-you-may-not-have-seen#i.m6lfr2bjxekusq
“ Android accounted for 85% of all smartphones 
shipped in Q2 — its highest ever proportion ” 
- Source: Tech Crunch 
https://www.flickr.com/photos/jantik/4620819221/sizes/o/
Source: http://www.prnewswire.com/news-releases/strategy-analytics-android-captures-record-85-percent-share-of-global-smartphone-shipments-in-q2-2014-269301171.html
Every platform has their own 
ui guidelines that their users are used to 
www.flickr.com/photos/gadl/3570118243
4. 
There’s an app for that
“ The hottest app among 
Silicon Valley early adopters 
right now is Secret. 
You use it to post anonymous 
secrets. For the past two days 
it's all anyone is talking about 
on Twitter. ” 
! 
- Nicholas Carlson, Business Insider
“ The good news for Apple is 
that it's available on iPhone. 
The bad news for Apple is 
that it's really hard to find 
Secret through the App Store 
app on your iPhone. ” 
! 
- Nicholas Carlson, Business Insider
Apple: 1.3 million (Sep) 
Android: 1+ million (July) 
Windows: 300,000+ (Aug) 
Blackberry: 130,000 / 370,000
30hrs 15 mins / month 
https://www.flickr.com/photos/alvy/12769050423
26.8 apps / month 
https://www.flickr.com/photos/alvy/12769050423
30hrs 15 mins / month 
https://www.flickr.com/photos/alvy/12769050423 
+ 
26.8 apps / month 
= 
More time spent, but not more apps used
1. Search, portals  social 
2. Entertainment 
3. Communications
https://www.flickr.com/photos/alvy/12769050423 
Money spent on apps 
60% vs 54% 
Average spend 
Tablet Smartphone 
$19 vs $13 
Subscriptions 
$20 vs $20
$19million in refunds
Should I do an app? 
www.flickr.com/photos/tomitapio/4053123799/in/photostream
direct vs non-direct 
wwwwww.fli.cfklirc.ckorm.c/ophmot/opsh/hoataogss/uhitbauargos/5u3i4t9b0u4r0o3/555349040355 www.flickr.com/photos/soundslogical/4255801733
Avoid native apps 
Invest in the web UI 
www.flickr.com/photos/ericconstantineau/5618576278
” Money spent developing a pretty but 
limited iPhone app only benefits [...] the few, 
but money spent on the website UI would have 
benefitted everyone. ” 
www.flickr.com/photos/dougbelshaw/4360008898 
- Gary Marshall on ‘The app trap’ in .net Magazine
5. 
Bye, bye mouse monopoly
Precise vs Imprecise 
www.flickr.com/photos/ljrmike/7675757042 www.flickr.com/photos/jorgeq82/4732700819
Designed to be 
held in one hand… 
www.flickr.com/photos/jorgeq82/4732700819
…and easy to 
interact with 
Source  images from UX Matters - www.uxmatters.com/mt/archives/2013/02/how-do-users-really-hold-mobile-devices.php
www.flickr.com/photos/intelfreepress/6837427202 
www.flickr.com/photos/janitors/9968676044 
The way we use touch screens differ based 
on device, but also across the same device 
www.flickr.com/photos/johnkarakatsanis/6902407334 www.flickr.com/photos/jorgeq82/4732700819
! 
! 
! 
! 
“ New rule: every desktop design has to go 
finger-friendly ” 
www.flickr.com/photos/66327170@N07/7296381856 
- Josh Clark
There’ll be a 
move away from this 
https://www.flickr.com/photos/sidkid/2908468343
A day of 
using voice
A day of 
using voice
A day of 
using voice
A day of 
using voice
A day of 
using voice
http://www.motorola.com/us/accessories-bluetooth-headsets/Moto-Hint/moto-hint-pdp.html
6. 
It’s about the individual
Screenshot: https://moto360.motorola.com/
“ It’s a really tiny computer 
strapped to your wrist ” 
Screenshot: https://moto360.motorola.com/ 
- Source: Mashable 
!
Screenshot: http://www.apple.com/uk/
Integration
“ One third of Americans who already 
own some sort of wrist-mounted device 
stop wearing theirs after six months” ” 
- Source: FastCompany 
https://www.flickr.com/photos/djkeino/8667722768
Screenshot: http://www.withings.com/activite/en-US
“ In order for any wearable to be 
successful it has to disappear from the 
foreground, and its utility in your life has 
to far outweigh any small inconvenience. ” 
Screenshot: http://www.apple.com/uk/ 
- Source: Mashable
A talks to B talks to C 
talks to D talks to … 
… understands to the user
7. 
Context + content = king
“ Neeej! Inte dela! ” 
[Ta bort] 
- 
“ Argh! Did not 
mean to do that ” 
[Delete]
Selected by default. 
Bad Swarm
Screenshot: https://ifttt.com/
“ They should demand our attention 
only at truly demanding moments. ” 
https://www.flickr.com/photos/pure9/2603089643 
- Global Moxie, 
Smart Watches, Wearables, and That Nasty Data Rash
Screenshot: http://www.apple.com/uk/
From the ‘In Time’ movie 
Borrowed from http://www.doblu.com/wp-content/uploads/2012/02/intime1537.jpg
From the ‘In Time’ movie 
Borrowed from http://www.doblu.com/wp-content/uploads/2012/02/intime1537.jpg
Screenshot from http://www.duceretech.com/
Intelligent | Knows you
8. 
It’s like lego
“ And just as the first wave of desktop 
apps ported to mobile were 
underwhelming and replaced by mobile-first 
applications, so will companies 
quickly realize that it isn’t just a new 
screen but a brand-new platform. ” 
- Source: Techcrunch
“ Get your content to go anywhere, 
because it’s going to go everywhere. ” 
www.flickr.com/photos/mirafoto/494444094 
- Brad Frost
Less about pages  
more about building blocks 
www.flickr.com/photos/boltofblue/4418442567
Clever design 
Clever team 
www.flickr.com/photos/donsolo/2136923757/
device 
browser 
screen 
input method 
connection speed 
Any 
Used anytime 
anywhere
Adapt to device, platform, 
purpose  usage 
www.flickr.com/photos/visualpunch/7351572896
9. 
Go beyond the hamburger
Screenshot: https://lmjabreu.com/post/why-and-how-to-avoid-hamburger-menus/
Lower discoverability 
Less efficient 
Clash with platform navigation patterns 
Not glanceable
Screenshot: https://twitter.com/beep/status/509027146950778881
Screenshot: https://developer.android.com/design/index.html
Screenshot: https://developer.android.com/design/index.html
10. 
It’s all about navigation
What and where to click, tap, select, fill in, 
do, go next, ignore, pay attention to… 
https://www.flickr.com/photos/neilsingapore/5465403730
Best 
buddies 
www.flickr.com/photos/66327170@N07/7296381856
So, what 
about Wall•E? 
www.robotshop.com/blog/where-is-wall-e-1391
We can design 
specifically for Wall•E 
www.robotshop.com/blog/where-is-wall-e-1391
Thank you 
@annadahlstrom | anna.dahlstrom@gmail.com 
www.annadahlstrom.com

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