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Mobility Policy Lab UK
The Bigger Challenge
Uncertainty
In a period of disruption for the
industry, transport planners are
increasingly being expected to
deal with uncertainty.
Uncertainty of what will happen
in the future, what its impacts
will be, what actions are needed,
and what to do.
A wider agenda
Transport is expected to be more
than the sum of its parts, and put
its users first. It is not just about
the economy or environment, but
about ensuring that users are more
closely involved, and ensuring
transport is achieving socially just
outcomes.
The new
New services, technologies, and
business models are challenging
the traditional way of planning for
the future. Policy makers not only
have to understand this new world,
but also understand the potential
impacts on their policies and plans.
The Practical Challenge
“I don’t have the time to
do something new.”
“I don’t have the budget
to do something
different.”
“These changes are
long term. My
politicians need
something in the next
few years.”
“We don’t know what
real people want.”
“We know what we
want to do.We just
don’t know how to.”
“How do I put the user
first?”
Based on conversations with real
policy makers
“We’ll just look to the
DfT for guidance.”
The Solution:
Mobility Policy Lab
We are a new organization dedicated to
helping you trial new ways of developing
strategy and delivering it.
We do this through a mixture of strategy
support, community development, and live
projects. We use a range of experts, skills,
and tools to achieve this.
We are not your typical transport
consultancy. Because being open and
collaborative does not suit that way of
working.
Our founding principles
Transport is a
social good
Put the user at
the centre
Explore and test
the future
Open in all that
we do
The Mobility Policy
Lab Approach
We help you to create user-centred mobility policies that are fit for
the future, and help you to test them.We help you to identify
strategies and solutions that meet user needs, are fit for the future,
and are effective.
Research
the present
and the
future
Identify
user needs
and
challenges
Co-create
the
strategy
Identify
means of
testing the
strategy
Co-deliver
project
Validate
and refine
the
strategy
We are open in everything that we do
Knowledge protection
and ambiguity
Shared, accessible, and
easily understood
Tools for purchase or
rent
Freely available tools
that anyone can use
Protected and exclusive
community
Ongoing, active, and
sharing community
Policy maker
responsibility
Shared responsibility
Inform people Engage people
Everything that we create,
do, and learn will be shared
with everyone by default.
And will be freely available
for people to use, add to,
and collaborate with by
default. Whether it be
through our website,
events, knowledge
exchange, anything.
Knowledge and good
practice should never be
kept behind closed doors.
We support you in creating purposeful
strategies for the future of mobility
Research the present
and the future
Identify user needs and
challenges
Co-create the strategy
Identify means of
testing the strategy
Co-deliver project
Validate and refine the
strategy
Action
Business Plan
Delivery Plan
Method
Impact
Assessment
Cost / Benefit
Analysis
Action
Visioning
Option
Exploration
Method
ScenarioGame
DriverAnalysis
Modelling
Action
Primary/
Secondary
Research
Constraints
Method
Surveys
Workshops
Open Data
Literature
Action
System
Mapping
Trends
Scenarios
Method
Driver Map
Trend Deck
Axes of
Uncertainty
We translate evidence into meaningful
action
Research the present
and the future
Identify user needs and
challenges
Co-create the strategy
Identify means of
testing the strategy
Co-deliver project
Validate and refine the
strategy
Budgets, Staff, Law, Risk, and Policy
User Needs and Engagement
Foresight
Current Evidence
Strateg
y
Primary &
Secondary
Research
Explore
Surveys
Workshops
Modelling
Scenarios
Evidence Exploration
User Profiling
Open Data
Ethnography
Primary & Secondary
Research
DataAnalytics
Policy Review
Innovatio
n
Challenge
Analysis
Intervention Design
Type
Output
Mechanism
Deployment
System Performance Change
Service Infrastructure Tools
Experiment Demo Deliver
Manage and
Deliver
Data
Collection and
Monitoring
Impact Review
We engage users and affected people at
every stage
Consultation
• Information
• Statutory
Minimum
• Surveys
• Letters or Email
Ownership
• Co-design
• Outcome
definition
• New delivery
models
Existing Capability
Existing Means
New Capacity
Relevant Means
Option Assessment
Capability Support
Digital First
Our Work
Operations are useful, so long as they
achieve outcomes outside of transport
Impact
•Users
•Society
•Economy
Effect
•Network Operation
•Cost of Service or
Infrastructure
•Maintenance
Intervention
•Performance Metrics
•Data Analytics
•User Satisfaction
Strategy affecting here
Project to be delivered here
You will become part of a community
tackling major societal challenges
The new world of mobility needs
new solutions, and new ways of
governing it.These challenges are
complex, and our network will
include the actors tackling these.
You
Transport
Planners
Engineers
Data
Scientists
Economists
Politicians
Architects
Operators
Ethnographers
Service
Designers
Social
Scientists
Think
Tanks
Researchers
Start Ups Policy
Markers
Futurists
Technologists
Infrastructure
Providers
Planners
Our Service Offering
Ongoing Change
•Embedding our approach into your transport strategy and deliver through an ongoing programme of change
dedicated support
•Our team and yours will combine to identify objectives, deliverables, and measurable change in the approach
your teams
•New tools will be developed and shared openly
Project Lead or Support
•We provide dedicated support to your strategy or projects, dependent upon the requirements of the work
•Our staff and yours will deliver the outcomes as a combined team, with us assuming leadership if you so
•Existing or new tools will be shared, including learning on their use
Open Source
•All of our tools and technologies are provided for free, under open licence, for anyone to use at any time
•Signposting provided to data sources that we used, including public open data
•Available via our website, or GitHub for free
Shared Learning
Providing
opportunities for
you and your team
to be part of our
learning
community.
Collaboration and
Open Working
We closely
collaborate with
throughout our
work, using open
tools and
communication
channels.
Capabilities Provided
Strategy and
Foresight
• Trend Analysis
• Visioning
• Scenario
Development
• Scenario
Exploration
Data Analytics and
Modelling
• Transport
Modelling
• Financial
Modelling
• Open Data
Design and
EngagementTeam
• Service Design
• User Needs
• New Business
Models
• Social Research
Professional
Network
• Community
development
• Knowledge
sharing
• Exclusive events
Mobility Policy Lab Toolkit
Mobility Trend Deck
This trend deck identifies the major social,
economic, environmental, and technological
trends that will affect the transport sector
over the next 30 years. It is ideal for
transport planners and strategists seeking to
create the policies of the future.
Each card summarises the trend, its likely
impact on transport, its impact timescale,
and how it will impact on other trends in the
deck. It also contains a handy ‘evidence on a
side’, including references.
This trend deck is based upon 5 years of
research and analysis undertaken for clients
such as theTransport Systems Catapult, the
UK Ministry of Defence, and the European
Commission.
Future of Mobility
Scenario Game
The Future of Mobility Scenario Game is a
tool that will help you develop better
strategies through experiencing the future
from a variety of viewpoints.
Each player is given a role in the game, that
they must play to its conclusion. They can
compete with each other, collaborate, do
whatever to ensure the perspective of the
role they play is heard.
The intent of the game is to create better
strategy through experiencing the future
from a variety of perspectives. By doing so,
future plans can be iterated and changed.
The components of the game and the rules
are free to download and use.

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Mobility Policy Lab

  • 2. The Bigger Challenge Uncertainty In a period of disruption for the industry, transport planners are increasingly being expected to deal with uncertainty. Uncertainty of what will happen in the future, what its impacts will be, what actions are needed, and what to do. A wider agenda Transport is expected to be more than the sum of its parts, and put its users first. It is not just about the economy or environment, but about ensuring that users are more closely involved, and ensuring transport is achieving socially just outcomes. The new New services, technologies, and business models are challenging the traditional way of planning for the future. Policy makers not only have to understand this new world, but also understand the potential impacts on their policies and plans.
  • 3. The Practical Challenge “I don’t have the time to do something new.” “I don’t have the budget to do something different.” “These changes are long term. My politicians need something in the next few years.” “We don’t know what real people want.” “We know what we want to do.We just don’t know how to.” “How do I put the user first?” Based on conversations with real policy makers “We’ll just look to the DfT for guidance.”
  • 4. The Solution: Mobility Policy Lab We are a new organization dedicated to helping you trial new ways of developing strategy and delivering it. We do this through a mixture of strategy support, community development, and live projects. We use a range of experts, skills, and tools to achieve this. We are not your typical transport consultancy. Because being open and collaborative does not suit that way of working.
  • 5. Our founding principles Transport is a social good Put the user at the centre Explore and test the future Open in all that we do
  • 6. The Mobility Policy Lab Approach We help you to create user-centred mobility policies that are fit for the future, and help you to test them.We help you to identify strategies and solutions that meet user needs, are fit for the future, and are effective. Research the present and the future Identify user needs and challenges Co-create the strategy Identify means of testing the strategy Co-deliver project Validate and refine the strategy
  • 7. We are open in everything that we do Knowledge protection and ambiguity Shared, accessible, and easily understood Tools for purchase or rent Freely available tools that anyone can use Protected and exclusive community Ongoing, active, and sharing community Policy maker responsibility Shared responsibility Inform people Engage people Everything that we create, do, and learn will be shared with everyone by default. And will be freely available for people to use, add to, and collaborate with by default. Whether it be through our website, events, knowledge exchange, anything. Knowledge and good practice should never be kept behind closed doors.
  • 8. We support you in creating purposeful strategies for the future of mobility Research the present and the future Identify user needs and challenges Co-create the strategy Identify means of testing the strategy Co-deliver project Validate and refine the strategy Action Business Plan Delivery Plan Method Impact Assessment Cost / Benefit Analysis Action Visioning Option Exploration Method ScenarioGame DriverAnalysis Modelling Action Primary/ Secondary Research Constraints Method Surveys Workshops Open Data Literature Action System Mapping Trends Scenarios Method Driver Map Trend Deck Axes of Uncertainty
  • 9. We translate evidence into meaningful action Research the present and the future Identify user needs and challenges Co-create the strategy Identify means of testing the strategy Co-deliver project Validate and refine the strategy Budgets, Staff, Law, Risk, and Policy User Needs and Engagement Foresight Current Evidence Strateg y Primary & Secondary Research Explore Surveys Workshops Modelling Scenarios Evidence Exploration User Profiling Open Data Ethnography Primary & Secondary Research DataAnalytics Policy Review Innovatio n Challenge Analysis Intervention Design Type Output Mechanism Deployment System Performance Change Service Infrastructure Tools Experiment Demo Deliver Manage and Deliver Data Collection and Monitoring Impact Review
  • 10. We engage users and affected people at every stage Consultation • Information • Statutory Minimum • Surveys • Letters or Email Ownership • Co-design • Outcome definition • New delivery models Existing Capability Existing Means New Capacity Relevant Means Option Assessment Capability Support Digital First Our Work
  • 11. Operations are useful, so long as they achieve outcomes outside of transport Impact •Users •Society •Economy Effect •Network Operation •Cost of Service or Infrastructure •Maintenance Intervention •Performance Metrics •Data Analytics •User Satisfaction Strategy affecting here Project to be delivered here
  • 12. You will become part of a community tackling major societal challenges The new world of mobility needs new solutions, and new ways of governing it.These challenges are complex, and our network will include the actors tackling these. You Transport Planners Engineers Data Scientists Economists Politicians Architects Operators Ethnographers Service Designers Social Scientists Think Tanks Researchers Start Ups Policy Markers Futurists Technologists Infrastructure Providers Planners
  • 13. Our Service Offering Ongoing Change •Embedding our approach into your transport strategy and deliver through an ongoing programme of change dedicated support •Our team and yours will combine to identify objectives, deliverables, and measurable change in the approach your teams •New tools will be developed and shared openly Project Lead or Support •We provide dedicated support to your strategy or projects, dependent upon the requirements of the work •Our staff and yours will deliver the outcomes as a combined team, with us assuming leadership if you so •Existing or new tools will be shared, including learning on their use Open Source •All of our tools and technologies are provided for free, under open licence, for anyone to use at any time •Signposting provided to data sources that we used, including public open data •Available via our website, or GitHub for free Shared Learning Providing opportunities for you and your team to be part of our learning community. Collaboration and Open Working We closely collaborate with throughout our work, using open tools and communication channels.
  • 14. Capabilities Provided Strategy and Foresight • Trend Analysis • Visioning • Scenario Development • Scenario Exploration Data Analytics and Modelling • Transport Modelling • Financial Modelling • Open Data Design and EngagementTeam • Service Design • User Needs • New Business Models • Social Research Professional Network • Community development • Knowledge sharing • Exclusive events
  • 16. Mobility Trend Deck This trend deck identifies the major social, economic, environmental, and technological trends that will affect the transport sector over the next 30 years. It is ideal for transport planners and strategists seeking to create the policies of the future. Each card summarises the trend, its likely impact on transport, its impact timescale, and how it will impact on other trends in the deck. It also contains a handy ‘evidence on a side’, including references. This trend deck is based upon 5 years of research and analysis undertaken for clients such as theTransport Systems Catapult, the UK Ministry of Defence, and the European Commission.
  • 17. Future of Mobility Scenario Game The Future of Mobility Scenario Game is a tool that will help you develop better strategies through experiencing the future from a variety of viewpoints. Each player is given a role in the game, that they must play to its conclusion. They can compete with each other, collaborate, do whatever to ensure the perspective of the role they play is heard. The intent of the game is to create better strategy through experiencing the future from a variety of perspectives. By doing so, future plans can be iterated and changed. The components of the game and the rules are free to download and use.