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Mobility Index Report
Q2 2015
Report on App, Platform and
Device Preferences from the
Leader in Secure Mobility
August 2015
Report on App, Platform
and Device Preferences from
the Leader in Secure Mobility
This report is part of the Good Technology™ Mobility Index, an ongoing initiative to
track and analyze the impact of mobile apps and platforms. This document presents
the details of the Good Mobility Index and the methodology behind it.
With a diverse global customer base that includes FORTUNE®
100 leaders across
a wide range of industries, Good is uniquely positioned to provide insight into the
adoption of new mobile apps, platforms and devices. Leveraging data collected from
our extensive customer base using Good Dynamics®
Secure Mobility Platform or
Good for Enterprise™, Good is reporting on enterprise mobile application adoption
in addition to device activations.
Report on App, Platform
and Device Preferences from
the Leader in Secure Mobility
02
03
OVERALL
HIGHLIGHTS
Secure browser remains the
most popular app outside of
email. Custom apps follow as
next most popular app category.
Organizations are using
multiple apps with 67% of
organizations using two or
more apps beyond email.
Financial services and energy
are increasingly adopting custom
apps, joining insurance as most
aggressive adopters.
Public sector and business services
are focusing on document workflows
with half or more of all apps fulfilling
this use case.
iOS remains the market
share leader though it saw
a slight drop in overall market
share this quarter.
The tablet market gets crowded
with both Windows and Android
showing significant gains, eroding
iOS’s previous dominance.
Detailed Findings
Good Technology analyzed both the
mobile apps and devices activated by
its customers over the second quarter
of 2015 to highlight trends in mobility,
app and device preference.
04
Organizations Adopt Multiple Apps
Organizations continue to adopt an increasing variety of apps.
Overall, the average organization
uses 3.43 apps in addition to email.
Among those who have deployed
apps beyond email, 67% of all
organizations have
deployed two or
more such apps.
21% have deployed
five or more apps
and 5% have
deployed 10 or more.
05
2+ APPS 5+ APPS 10+ APPS
67%
21%
5%
Secure Browser Continues to Lead All Apps
For the third quarter in a row, secure browser led all app categories,
representing 21% of all apps deployed by organizations. The continued
strength of this category reflects the growing demand for secure access
to the corporate intranet.
Custom apps followed close behind,
leapfrogging Secure IM into second
place. As organizations move into
greater mobile maturity they are
increasingly mobilizing their unique
business processes.
Secure Browser
Custom Apps
Secure IM
Document Editing
Document
Access
1
3
5
4
Top 5 App Categories
Across Devices
06
2
Secure Browsers Gain Widespread
Adoption Across All Industries
While many organizations are focusing on unique apps tied to their
specific business, the secure browser enjoyed widespread adoption
across all industries. With one exception, it registered in the double
digits in every industry.
From high tech, where
it made up half of all
apps, to insurance
to manufacturing, the
secure browser proved
applicable to knowledge
workers and industrial
workers alike.
No matter the industry,
access to corporate
information behind the
firewall is a common
need for all mobile
workers.
07
50%
32%
32%
HIGH-TECH
01
INSURANCE
02
MANUFACTURING
03
100%50%0%
Custom Apps Find a Home
in Growing Set of Industries
Last quarter insurance emerged as an aggressive
adopter of custom apps. That trend continued this
quarter with 32% of all insurance industry apps
being custom. However, the popularity of custom apps
expanded in a number of other industries as well.
The spread of custom apps
demonstrates how using mobility
for business transformation is moving
beyond the early adopters and gaining
widespread traction.
For example, 29% of financial
services apps were custom apps,
up from 18% last quarter.
CUSTOM
INSURANCE APPS
32%
08
The biggest custom app growth happened in energy
and utilities. In this industry custom apps grew from
a negligible number to 49% in just one quarter.
Public Sector Mobilizes Document Workflows
Globally, government agencies and other public sector institutions
focused their mobile initiatives on the document-based workflows
that are critical to many e-government processes.
Through better access to and faster processing of documents,
government agencies are using mobility to improve their service
to the public.
09
of app activations in public sector
were for document editing apps.47%
were document access apps.23%
IM Remains Key for Finance,
Documents for Business Services
Several key trends continued
from last quarter. Financial
services firms, where speed to
decision is key to profitability,
continued to invest heavily in
secure instant messaging.
Business and professional
services, like public sector,
invested in document
workflows.
10
23%
37%
15%
Secure IM made
up 23% of financial
services apps,
exceeded only by
custom apps.
37% of apps used
by law firms,
consulting firms,
accountancies
and the like were
document
editing apps.
15% of professional
services apps
were used for
document access.
iOS Maintains Lead,
But Other Platforms Gain
iOS retained the top spot for device activation
as it has in every Mobility Index Report.
However, its overall market share dropped for
the second straight quarter, falling from 70% to
64%, its lowest showing to date. Both Android
and Windows surged with Android growing from
26% to 32% and Windows at 3%. Windows
Phone remained unchanged at 1%.
11
64%
iOS
32%
Android
3%
Windows
1%
Windows
Phone
Android and Windows Surge in Tablets
Over the last year, the iPad dominated tablets, comprising
80%-90% of activations every quarter. In Q2, the tablet market
dramatically shifted.
The erosion in iPad dominance
points to a change in the tablet
market as the long-predicted
role of tablets as laptop replacements
finally becomes a reality.
iOS fell from
81% of
activations to
64%. Android
grew from
15% to 25%
while Windows
surged from
4% to 11%.
The growth of
Windows, which
includes both Surface
devices and devices
from Windows OEMs,
was especially
impressive
given that only
two quarters
ago Windows
made up only
1% of tablets.
64%
iOS
25%
Android
11%
Windows
12
iOS Maintains Strength
in Regulated Industries
Device adoption varies significantly among industries. For the third quarter
in a row, iOS significantly outpaced Android in regulated industries.
79% of public sector
activations,
70% of healthcare,
65% in insurance,
63% in financial
services were
iOS devices.
iOS also maintained its
strength in education
where it made up
76% of all devices.
79%
76%
70%
65%
63%
13
Android Takes the Lead in High-Tech
While Android in recent quarters has shown strength in
the tech sector, it historically lagged iOS in all industries.
The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
For the first time, Android moved ahead of
iOS in high-tech with 53% of devices.
Android also saw gains in energy
reaching 48%.
Android also gained in manufacturing
reaching 42%.
53%
48%
42%
14
Overview of
Good Mobility Index
Methodology
15
The metrics cited in this report have been directly generated from Good’s internal data, as
aggregated from all devices activated across Good’s worldwide customer base in Q2 2015.
Good analyzed activations, by month, among all its global customers that had at least five
activated devices over the quarter. Good also analyzed app usage for all apps with at least
five installations. Due to the fact that RIM devices use only the BlackBerry®
Enterprise
Server for corporate email access, Good does not have insight into BlackBerry handset
activation trends; and they are not reflected in this report.
Global Headquarters
+1 408 212 7500 (main)
+1 866 7 BE GOOD (sales)
EMEA Headquarters
+44 (0) 20 7845 5300 +1 300 BE GOOD
ABOUT GOOD
Good Technology is the leader in secure mobility, delivering solutions across all stages of the mobility lifecycle for enterprises and governments worldwide. Good offers a compre-
hensive, end-to-end solutions portfolio, consisting of a suite of collaboration applications, a secure mobility platform, mobile device management, unified monitoring, management
and analytics, and a third-party application and partner ecosystem. More than 6,200 organizations in 189 countries use Good Technology, and we are trusted and deployed in
100% of the FORTUNE®
100 commercial banks and aerospace and defense firms as well as leaders across healthcare, manufacturing and retail. Learn more at www.good.com.
©2015 Good Technology Corporation and its related entities. All use is subject to license terms posted at www.good.com/legal. All rights reserved. GOOD, GOOD TECHNOLOGY, the GOOD logo, GOOD FOR ENTERPRISE, GOOD FOR GOVERNMENT, GOOD FOR YOU,
GOOD DYNAMICS, SECURED BY GOOD, GOOD MOBILE MANAGER, GOOD CONNECT, GOOD SHARE, GOOD VAULT and GOOD DYNAMICS APPKINETICS are trademarks or registered trademarks of Good Technology Corporation and its related entities. All third-party
trademarks, trade names, or service marks may be claimed as the property of their respective owners. Technology and products belonging to Good are protected by issued and pending U.S. and foreign patents. 04/15 | Rev. 23APR2015

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Mobility Index Report за 2 квартал 2015

  • 1. Mobility Index Report Q2 2015 Report on App, Platform and Device Preferences from the Leader in Secure Mobility August 2015
  • 2. Report on App, Platform and Device Preferences from the Leader in Secure Mobility This report is part of the Good Technology™ Mobility Index, an ongoing initiative to track and analyze the impact of mobile apps and platforms. This document presents the details of the Good Mobility Index and the methodology behind it. With a diverse global customer base that includes FORTUNE® 100 leaders across a wide range of industries, Good is uniquely positioned to provide insight into the adoption of new mobile apps, platforms and devices. Leveraging data collected from our extensive customer base using Good Dynamics® Secure Mobility Platform or Good for Enterprise™, Good is reporting on enterprise mobile application adoption in addition to device activations. Report on App, Platform and Device Preferences from the Leader in Secure Mobility 02
  • 3. 03 OVERALL HIGHLIGHTS Secure browser remains the most popular app outside of email. Custom apps follow as next most popular app category. Organizations are using multiple apps with 67% of organizations using two or more apps beyond email. Financial services and energy are increasingly adopting custom apps, joining insurance as most aggressive adopters. Public sector and business services are focusing on document workflows with half or more of all apps fulfilling this use case. iOS remains the market share leader though it saw a slight drop in overall market share this quarter. The tablet market gets crowded with both Windows and Android showing significant gains, eroding iOS’s previous dominance.
  • 4. Detailed Findings Good Technology analyzed both the mobile apps and devices activated by its customers over the second quarter of 2015 to highlight trends in mobility, app and device preference. 04
  • 5. Organizations Adopt Multiple Apps Organizations continue to adopt an increasing variety of apps. Overall, the average organization uses 3.43 apps in addition to email. Among those who have deployed apps beyond email, 67% of all organizations have deployed two or more such apps. 21% have deployed five or more apps and 5% have deployed 10 or more. 05 2+ APPS 5+ APPS 10+ APPS 67% 21% 5%
  • 6. Secure Browser Continues to Lead All Apps For the third quarter in a row, secure browser led all app categories, representing 21% of all apps deployed by organizations. The continued strength of this category reflects the growing demand for secure access to the corporate intranet. Custom apps followed close behind, leapfrogging Secure IM into second place. As organizations move into greater mobile maturity they are increasingly mobilizing their unique business processes. Secure Browser Custom Apps Secure IM Document Editing Document Access 1 3 5 4 Top 5 App Categories Across Devices 06 2
  • 7. Secure Browsers Gain Widespread Adoption Across All Industries While many organizations are focusing on unique apps tied to their specific business, the secure browser enjoyed widespread adoption across all industries. With one exception, it registered in the double digits in every industry. From high tech, where it made up half of all apps, to insurance to manufacturing, the secure browser proved applicable to knowledge workers and industrial workers alike. No matter the industry, access to corporate information behind the firewall is a common need for all mobile workers. 07 50% 32% 32% HIGH-TECH 01 INSURANCE 02 MANUFACTURING 03 100%50%0%
  • 8. Custom Apps Find a Home in Growing Set of Industries Last quarter insurance emerged as an aggressive adopter of custom apps. That trend continued this quarter with 32% of all insurance industry apps being custom. However, the popularity of custom apps expanded in a number of other industries as well. The spread of custom apps demonstrates how using mobility for business transformation is moving beyond the early adopters and gaining widespread traction. For example, 29% of financial services apps were custom apps, up from 18% last quarter. CUSTOM INSURANCE APPS 32% 08 The biggest custom app growth happened in energy and utilities. In this industry custom apps grew from a negligible number to 49% in just one quarter.
  • 9. Public Sector Mobilizes Document Workflows Globally, government agencies and other public sector institutions focused their mobile initiatives on the document-based workflows that are critical to many e-government processes. Through better access to and faster processing of documents, government agencies are using mobility to improve their service to the public. 09 of app activations in public sector were for document editing apps.47% were document access apps.23%
  • 10. IM Remains Key for Finance, Documents for Business Services Several key trends continued from last quarter. Financial services firms, where speed to decision is key to profitability, continued to invest heavily in secure instant messaging. Business and professional services, like public sector, invested in document workflows. 10 23% 37% 15% Secure IM made up 23% of financial services apps, exceeded only by custom apps. 37% of apps used by law firms, consulting firms, accountancies and the like were document editing apps. 15% of professional services apps were used for document access.
  • 11. iOS Maintains Lead, But Other Platforms Gain iOS retained the top spot for device activation as it has in every Mobility Index Report. However, its overall market share dropped for the second straight quarter, falling from 70% to 64%, its lowest showing to date. Both Android and Windows surged with Android growing from 26% to 32% and Windows at 3%. Windows Phone remained unchanged at 1%. 11 64% iOS 32% Android 3% Windows 1% Windows Phone
  • 12. Android and Windows Surge in Tablets Over the last year, the iPad dominated tablets, comprising 80%-90% of activations every quarter. In Q2, the tablet market dramatically shifted. The erosion in iPad dominance points to a change in the tablet market as the long-predicted role of tablets as laptop replacements finally becomes a reality. iOS fell from 81% of activations to 64%. Android grew from 15% to 25% while Windows surged from 4% to 11%. The growth of Windows, which includes both Surface devices and devices from Windows OEMs, was especially impressive given that only two quarters ago Windows made up only 1% of tablets. 64% iOS 25% Android 11% Windows 12
  • 13. iOS Maintains Strength in Regulated Industries Device adoption varies significantly among industries. For the third quarter in a row, iOS significantly outpaced Android in regulated industries. 79% of public sector activations, 70% of healthcare, 65% in insurance, 63% in financial services were iOS devices. iOS also maintained its strength in education where it made up 76% of all devices. 79% 76% 70% 65% 63% 13
  • 14. Android Takes the Lead in High-Tech While Android in recent quarters has shown strength in the tech sector, it historically lagged iOS in all industries. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. For the first time, Android moved ahead of iOS in high-tech with 53% of devices. Android also saw gains in energy reaching 48%. Android also gained in manufacturing reaching 42%. 53% 48% 42% 14
  • 15. Overview of Good Mobility Index Methodology 15 The metrics cited in this report have been directly generated from Good’s internal data, as aggregated from all devices activated across Good’s worldwide customer base in Q2 2015. Good analyzed activations, by month, among all its global customers that had at least five activated devices over the quarter. Good also analyzed app usage for all apps with at least five installations. Due to the fact that RIM devices use only the BlackBerry® Enterprise Server for corporate email access, Good does not have insight into BlackBerry handset activation trends; and they are not reflected in this report.
  • 16. Global Headquarters +1 408 212 7500 (main) +1 866 7 BE GOOD (sales) EMEA Headquarters +44 (0) 20 7845 5300 +1 300 BE GOOD ABOUT GOOD Good Technology is the leader in secure mobility, delivering solutions across all stages of the mobility lifecycle for enterprises and governments worldwide. Good offers a compre- hensive, end-to-end solutions portfolio, consisting of a suite of collaboration applications, a secure mobility platform, mobile device management, unified monitoring, management and analytics, and a third-party application and partner ecosystem. More than 6,200 organizations in 189 countries use Good Technology, and we are trusted and deployed in 100% of the FORTUNE® 100 commercial banks and aerospace and defense firms as well as leaders across healthcare, manufacturing and retail. Learn more at www.good.com. ©2015 Good Technology Corporation and its related entities. All use is subject to license terms posted at www.good.com/legal. All rights reserved. GOOD, GOOD TECHNOLOGY, the GOOD logo, GOOD FOR ENTERPRISE, GOOD FOR GOVERNMENT, GOOD FOR YOU, GOOD DYNAMICS, SECURED BY GOOD, GOOD MOBILE MANAGER, GOOD CONNECT, GOOD SHARE, GOOD VAULT and GOOD DYNAMICS APPKINETICS are trademarks or registered trademarks of Good Technology Corporation and its related entities. All third-party trademarks, trade names, or service marks may be claimed as the property of their respective owners. Technology and products belonging to Good are protected by issued and pending U.S. and foreign patents. 04/15 | Rev. 23APR2015