SlideShare a Scribd company logo
MOBILE MONEY SERVICES IN INDIAN
PERSPECTIVE
MANISH SAXENA,
Joint Advisor,
Telecom Regulatory Authority of India,
Regional Office, Jaipur
WHAT IS MOBILE MONEY
Mobile Money is a transformational service that uses
information and communication technologies (ICTs) and
non-bank retail channels to extend the delivery of
financial services to clients who can not be reached
profitably with traditional branch-based financial services.
Typical examples are e-wallets that are used to make
person-to-person (P2P) transfers and a range of
payments or to receive salary and government to person
payments (G2P)
KEY CHARACTERISTICS OF MOBILE MONEY
SERVICES
•Customers get money into and out of the service using a
network of transactional agents that operate outside
bank branches.
• Customers initiate transactions using an interface that
is available on mobile handsets.
•Mobile Money drives financial inclusion i.e. extends
financial services to the unbanked strata of the society
GLOBAL OVERVIEW OF THE MOBILE MONEY
SOURCE: GSMA STATE OF THE INDUSTRY REPORT MOBILE MONEY:2015
• Mobile Money has done more to extend the reach of financial services in
the last decade than traditional “bricks and mortar” banking has in the last
century.
• Mobile Money is now available in 93 countries via 271 services.
• There are 411 million mobile money accounts globally which have grown at
the rate of 31%. 134 million accounts were active in December 2015.
• In South Asia, the 19% growth (Y-o-Y) of OTC is dwarfed by the 47% growth in
registered accounts
• In 2015, 51 of 93 countries have an enabling regulatory framework.
• Mobile Money providers are processing an average of 33 million
transactions a day.
• At least 19 markets have more mobile money accounts than bank accounts.
• 37 markets have 10 times more registered agents than bank branches.
• 15 providers reported revenues of more than US$1m during the month of
June 2015.
WHY MOBILE MONEY WOULD SUCCEED IN INDIA
• India is a vast country with about 70% population living in villages. India has
more than 100,000 bank branches out of which only about 5% are in rural
areas. Sending money through banks becomes impossible for the millions of
villagers who migrate to big cities for work. The post office system is also
used a lot to transfer money, but is not considered entirely reliable. As a
result , most migrant workers send money home in cash through travelling
relatives or acquaintances-a method fraught with chance and risks.
• At the same time, government assistance schemes like JSY and
employment plans like MNREGA (Mahatma Gandhi National Rural
Employment Guarantee Act) have given rise to a new breed of middlemen.
This unscrupulous lot takes commissions to disburse money to the
beneficiaries, but don’t always deliver. And the cheated beneficiary is none
the wiser, largely due to ignorance and illiteracy. Plus there are the
inevitable delays due to red tape.
WHY MOBILE MONEY WOULD SUCCEED IN INDIA
• Financial inclusion is the need of the hour in a country like India and it has
been emphasized enough by government, companies and individuals. This
financial inclusion can not be achieved simply with the traditional banking
services. Most banks have been unable to scale mobile money services and
lack incentives to make necessary investments.
• It is a world wide phenomenon that MNOs can make financial inclusion
viable and sustainable because of the strong business case for mobile
money. India has enviable mobile penetration. It has about 1100 million
mobile subscribers as on 30th November, 2016 out of which about 461
million i.e. 42% are Rural Consumers (Source : TRAI Report). While a large majority
of the mobile services in India are based on 2G and 3G technology, the
country has seen adoption of 4G accelerate in recent months.
• Recent emphasis given by government of India on making India Digital and
a less cash society has promised a great future for Mobile Money in India.
INDIA ON THE GO
The Total value of all transactions done using electronic payment
systems in India in December 2016 was Rs.105 trillion according to
representative data released by the Reserve bank of India (RBI) on
17.1.17.
• Banking in India is witnessing the “WhatsApp moment” threatening to
disrupt the banking ecosystem in India as payments move to mobile and
lending to algorithms. ( As quoted by Nandan Nilekani)
• With the launch of UPI (unified payments interface), by National Payments
Corporation of India, India has crossed a significant milestone. Apart from
making payments easier, UPI enables micro credit.
• Smart Phones and increasing Internet penetration will help India’s digital
cause. Around 90% of all devices will be Internet Enabled by 2017, and the
number of Internet users will touch 650 million by 2020 from 300 million in
2015 (Prediction by 25the July 2016 report by Google and BCG).
• This Report further forecasts the size of the digital payments industry in
India to touch $500 billion by 2020, contributing 15% to India’s GDP.
• India currently ranks second in the world with more than one billion mobile
subscription . Of this around 240 million consumers use smartphones, and
this base is projected to increase to over 520 million by 2020.
• Smartphone subscriptions in the country will increase fourfold to 810
million by 2021, according to the India edition of the Ericsson Mobility
Report released in June 2016.
INDIA ON THE GO
SOME OF THE MOST PROMINENT MOBILE WALLETS AND UPI
(UNIFIED PAYMENTS INTERFACE) PAYMENTS APPS IN INDIA
1. BHIM App
2. SBI Buddy
3. Paytm
4. Freecharge
5. Mobikwik
6. Airtel Money ( Largest MNO of India )
7. Vodafone M-Pesa ( 2nd Largest MNO of
India )
8. Axis Bank Lime
9. Chillr
10. IDEA Money (3rd Largest MNO of India )
11. Citrus Pay
12. ICICI Pockets
13. HDFC Pay Zapp
14. Ftcash
15. Oxigen Wallet
16. Mobicash
17. Trupay
18. Itzcash
19. PhonePe
20. Jio Money ( MNO)
Number of Mobile Wallet Users is three times the number of credit cards
issued in India (24 million in 2015-16) ( Google-BCG Report)
A typical Survey conducted by First Data on use
of Mobile Wallet in India
PAYMENTS BANKS IN INDIA
What Are Payment Banks
PAYMENTS BANKS IN INDIA
On 19 August 2015, the Reserve Bank of India gave "in-principle" licences to
eleven entities to launch payments banks to increase the scope of financial
inclusion to small savings account holders, low income households, small
businesses, unorganised sector entities and migrant labour force:
Aditya Birla Nuvo
Airtel M Commerce Services
Cholamandalam Distribution Services
Department of Posts
FINO PayTech
National Securities Depository
Reliance Industries
Sun Pharmaceuticals’ dilip sangvi
Paytm’s Vijay Shekhar Sharma
Tech Mahindra
Vodafone M-Pesa
Out of these, three have surrendered their licenses. ("Chalomandalam
Distribution Services", "Dilip Shanghvi ‘s Sun Pharmaceuticals" and "Tech
Mahindra“ )
PAYMENTS BANKS IN INDIA
• Payments Banks are important as they will magnify the potential of
financial inclusion in the economy. It will empower those citizens who
have only transacted in cash to head towards formal banking.
Traditional banks may be hesitant to open branches in every village due
to its uneconomic returns, but a simple mobile phone coverage is all
that is required now. Keeping in mind the government’s unwavered
digital drive target, customers can shift from cash transactions to
operating their accounts on their mobile phone and transact digitally.
• India also serves as a big remittance market and with money
transfers possible through mobile phones, workers and migrant
labourers could simply shift to Payments Bank and send their money
home. Payment banks can also play a crucial role in implementing the
government’s direct benefit transfer scheme, where subsidies on
healthcare, education and gas are paid directly to beneficiaries’
accounts.
PAYMENTS BANKS IN INDIA
• Airtel Payments Bank (APB), a joint venture between Bharti Airtel Ltd and Kotak
Mahindra Bank Ltd, has been launched on 12.1.17 said it will spend Rs 3,000
crore to develop a pan-India banking network and digital payments ecosystem.
Within a month of its launch, it has expanded its payment bank operations to 200
plus villages across Rajasthan, Telangana , Andhra Pradesh and Karnataka and
plans to expand its payment bank services to 5000 villages across the country.
Each of the retailer, Point of Presence of Airtel, the largest Telecom Service
Provider of India would be Banking Agent.
• India Post Payments Bank (IPPB) has also been launched by Department of
Posts, Government of India on 30.1.17 and plans to scale it up to 650 branches by
September. India Post has more than 155000 post offices through out the country
and after becoming payment bank would prove to be a game changer for financial
inclusion in the country.
• Paytm Payments Bank has also received final approval from RBI on 3.1.17 and
would launch its operations in February 2017.
WAY TO GO
To succeed it is imperative to have
• a healthy stage of digital inclusion that is connectivity for all and spread of ICT
networks.
• Awareness, education to people about the concept , advantage and convenience of
mobile money
• A mind shift to use Mobile Money as about 68% of transactions in India are still cash
based.
• A holistic approach to bring vendors, suppliers and the customer on mobile money
platform. In India most of the merchants still don’t want the infrastructure costs and
fees associated with e-payments whereas customers still find cash more convenient.
• Enabling regulatory reforms such as permitting cash-out (withdrawal) at third party
agents, harmonizing KYC requirements, improving Aadhar-based KYC procedures,
harmonizing transaction limits between mobile money accounts opened by non-bank
and accounts opened by banks, enabling mobile money providers to pay interest on
value stored in an e-wallet, removing the pre-approval requirement for wallet-to-
wallet interoperability etc.
• Confidence in the mind of customers that their money is safe and secure in the e-
form.
REFERENCES:
1. Mobile Money: the Opportunity for India; MMAI/GSMA position paper 13 November
2013
2. GSMA State of The Industry Report on Mobile Money 2015
3. www.businesstoday.in/magazine/case-study/case-study-vodafone-mpesa-mobile-
cash-transfer-service-future/story/211926.html
4. http://www.livemint.com/Politics/ODcuu2wmWqGWNUY6wHhmmJ/Indias-cash-
conundrum-how-ready-is-India-to-go-cashless.html
5. TRAI press release No.09/2017, Telecom Subscription Data as on 30th November,
2016
6. https://www.bcg.com/en-in/d/press/25July2016-digital-payments-2020-making-
500-billion-ecosystem-in-india-39417
7. https://www.ericsson.com/res/docs/2016/ericsson-mobility-report-2016.pdf
THANKS

More Related Content

What's hot

Mobile innovation Kenya
Mobile innovation KenyaMobile innovation Kenya
Mobile innovation KenyaJim Heil
 
3213ijist01
3213ijist013213ijist01
3213ijist01jh1234jh
 
Financial Inclusion
Financial InclusionFinancial Inclusion
Financial Inclusion
Saurabh Tiwari
 
Presentation on Is India ready to go Cashless?
Presentation on Is India ready to go Cashless?Presentation on Is India ready to go Cashless?
Presentation on Is India ready to go Cashless?
Rekha Rani
 
India’s Emerging Payments Market
India’s Emerging Payments MarketIndia’s Emerging Payments Market
India’s Emerging Payments Market
Pradeep Kharvi
 
POLICY BRIEF ON FINANCIAL INCLUSION IN INDIA: The M-PESA Model- An Overview
POLICY BRIEF ON FINANCIAL INCLUSION IN INDIA: The M-PESA Model- An OverviewPOLICY BRIEF ON FINANCIAL INCLUSION IN INDIA: The M-PESA Model- An Overview
POLICY BRIEF ON FINANCIAL INCLUSION IN INDIA: The M-PESA Model- An Overview
Indicus Analytics Private Limited
 
Cashless india
Cashless indiaCashless india
Cashless india
Manasa Panuganti
 
Indian model of financial inclusion: Will Mobile Payments lead the future?
Indian model of financial inclusion: Will Mobile Payments lead the future?Indian model of financial inclusion: Will Mobile Payments lead the future?
Indian model of financial inclusion: Will Mobile Payments lead the future?
TechvibesKnowledgeCenter
 
Going Cashless
Going CashlessGoing Cashless
Going Cashless
Devie Mohan
 
CASHLESS INDIA - A Way Forward
CASHLESS INDIA - A Way Forward CASHLESS INDIA - A Way Forward
CASHLESS INDIA - A Way Forward
Somyadarshna
 
Journal Publication on ROLE OF MOBILE BANKING IN ENHANCING FINANCIAL PERFORMA...
Journal Publication on ROLE OF MOBILE BANKING IN ENHANCING FINANCIAL PERFORMA...Journal Publication on ROLE OF MOBILE BANKING IN ENHANCING FINANCIAL PERFORMA...
Journal Publication on ROLE OF MOBILE BANKING IN ENHANCING FINANCIAL PERFORMA...Muiruri Kariri
 
Digital money Revolution Introduction
Digital money Revolution IntroductionDigital money Revolution Introduction
Digital money Revolution Introduction
Raj vardhan
 
Mobile Transformation in Africa
Mobile Transformation in AfricaMobile Transformation in Africa
Mobile Transformation in Africa
VICTOR NKWOCHA
 
Cashless India
Cashless IndiaCashless India
Cashless India
Rashmi Durgapal
 
MicroBank+
MicroBank+MicroBank+
MicroBank+
Dirk Visser
 
On digital india
On digital indiaOn digital india
On digital india
Sriram Natarajan
 
Enabling Mobile Money Policies in Sri Lanka : The Rise of eZ Cash
Enabling Mobile Money Policies in Sri Lanka : The Rise of eZ CashEnabling Mobile Money Policies in Sri Lanka : The Rise of eZ Cash
Enabling Mobile Money Policies in Sri Lanka : The Rise of eZ CashAndrew Ariaratnam
 
Study on-mobile-payments-deloitte report
Study on-mobile-payments-deloitte reportStudy on-mobile-payments-deloitte report
Study on-mobile-payments-deloitte report
Shridhar Rao
 

What's hot (19)

Mobile innovation Kenya
Mobile innovation KenyaMobile innovation Kenya
Mobile innovation Kenya
 
3213ijist01
3213ijist013213ijist01
3213ijist01
 
Financial Inclusion
Financial InclusionFinancial Inclusion
Financial Inclusion
 
Presentation on Is India ready to go Cashless?
Presentation on Is India ready to go Cashless?Presentation on Is India ready to go Cashless?
Presentation on Is India ready to go Cashless?
 
Safaricom
SafaricomSafaricom
Safaricom
 
India’s Emerging Payments Market
India’s Emerging Payments MarketIndia’s Emerging Payments Market
India’s Emerging Payments Market
 
POLICY BRIEF ON FINANCIAL INCLUSION IN INDIA: The M-PESA Model- An Overview
POLICY BRIEF ON FINANCIAL INCLUSION IN INDIA: The M-PESA Model- An OverviewPOLICY BRIEF ON FINANCIAL INCLUSION IN INDIA: The M-PESA Model- An Overview
POLICY BRIEF ON FINANCIAL INCLUSION IN INDIA: The M-PESA Model- An Overview
 
Cashless india
Cashless indiaCashless india
Cashless india
 
Indian model of financial inclusion: Will Mobile Payments lead the future?
Indian model of financial inclusion: Will Mobile Payments lead the future?Indian model of financial inclusion: Will Mobile Payments lead the future?
Indian model of financial inclusion: Will Mobile Payments lead the future?
 
Going Cashless
Going CashlessGoing Cashless
Going Cashless
 
CASHLESS INDIA - A Way Forward
CASHLESS INDIA - A Way Forward CASHLESS INDIA - A Way Forward
CASHLESS INDIA - A Way Forward
 
Journal Publication on ROLE OF MOBILE BANKING IN ENHANCING FINANCIAL PERFORMA...
Journal Publication on ROLE OF MOBILE BANKING IN ENHANCING FINANCIAL PERFORMA...Journal Publication on ROLE OF MOBILE BANKING IN ENHANCING FINANCIAL PERFORMA...
Journal Publication on ROLE OF MOBILE BANKING IN ENHANCING FINANCIAL PERFORMA...
 
Digital money Revolution Introduction
Digital money Revolution IntroductionDigital money Revolution Introduction
Digital money Revolution Introduction
 
Mobile Transformation in Africa
Mobile Transformation in AfricaMobile Transformation in Africa
Mobile Transformation in Africa
 
Cashless India
Cashless IndiaCashless India
Cashless India
 
MicroBank+
MicroBank+MicroBank+
MicroBank+
 
On digital india
On digital indiaOn digital india
On digital india
 
Enabling Mobile Money Policies in Sri Lanka : The Rise of eZ Cash
Enabling Mobile Money Policies in Sri Lanka : The Rise of eZ CashEnabling Mobile Money Policies in Sri Lanka : The Rise of eZ Cash
Enabling Mobile Money Policies in Sri Lanka : The Rise of eZ Cash
 
Study on-mobile-payments-deloitte report
Study on-mobile-payments-deloitte reportStudy on-mobile-payments-deloitte report
Study on-mobile-payments-deloitte report
 

Viewers also liked

Mobile payments, e-money and mobile credit in Japan
Mobile payments, e-money and mobile credit in JapanMobile payments, e-money and mobile credit in Japan
Mobile payments, e-money and mobile credit in Japan
Gerhard Fasol
 
Smartphones & Mobile Money: Principles for UI/UX Design (1.0)
Smartphones & Mobile Money: Principles for UI/UX Design (1.0)Smartphones & Mobile Money: Principles for UI/UX Design (1.0)
Smartphones & Mobile Money: Principles for UI/UX Design (1.0)
CGAP
 
Mobile Money a developpment tool
Mobile Money a developpment toolMobile Money a developpment tool
Mobile Money a developpment tool
AJAVON Samuel
 
Sistema circulatorio
Sistema circulatorioSistema circulatorio
Sistema circulatorio
joel huarca
 
Chysler 200-2016
Chysler 200-2016Chysler 200-2016
Chysler 200-2016
Coahuila Motors
 
Dodge Attitude - 2016
Dodge Attitude - 2016Dodge Attitude - 2016
Dodge Attitude - 2016
Coahuila Motors
 
Town & Country-2016
Town & Country-2016Town & Country-2016
Town & Country-2016
Coahuila Motors
 
Investigación universitaria, elementos, responsables, lineas de investigación,
Investigación universitaria, elementos, responsables, lineas de investigación, Investigación universitaria, elementos, responsables, lineas de investigación,
Investigación universitaria, elementos, responsables, lineas de investigación,
JALIMA DALIA
 
Sistema circulatorio
Sistema circulatorioSistema circulatorio
Sistema circulatorio
joel huarca
 
Act. 8 estrategias pedagógicas que han permeado Marta
Act. 8 estrategias pedagógicas que han permeado MartaAct. 8 estrategias pedagógicas que han permeado Marta
Act. 8 estrategias pedagógicas que han permeado Marta
MARTA CECILIA ACEVEDO TOBON
 
Sistemas Juridicos
Sistemas JuridicosSistemas Juridicos
Sistemas Juridicos
Leydi Gonzalez Peralta
 
Yonja Payment Network
Yonja Payment NetworkYonja Payment Network
Yonja Payment Networkoesterer
 
Trabajo en grupo sistema nervioso autonomo
Trabajo en grupo sistema nervioso autonomoTrabajo en grupo sistema nervioso autonomo
Trabajo en grupo sistema nervioso autonomo
Pao Ashqui
 
Network Simulations for Business Continuity
Network Simulations for Business ContinuityNetwork Simulations for Business Continuity
Network Simulations for Business Continuity
Kimmo Soramaki
 
Cash Flow Services for Businesses
Cash Flow Services for BusinessesCash Flow Services for Businesses
Cash Flow Services for Businesses
Payment Automation Network, Inc.
 

Viewers also liked (16)

Mobile payments, e-money and mobile credit in Japan
Mobile payments, e-money and mobile credit in JapanMobile payments, e-money and mobile credit in Japan
Mobile payments, e-money and mobile credit in Japan
 
Smartphones & Mobile Money: Principles for UI/UX Design (1.0)
Smartphones & Mobile Money: Principles for UI/UX Design (1.0)Smartphones & Mobile Money: Principles for UI/UX Design (1.0)
Smartphones & Mobile Money: Principles for UI/UX Design (1.0)
 
Mobile Money a developpment tool
Mobile Money a developpment toolMobile Money a developpment tool
Mobile Money a developpment tool
 
Sistema circulatorio
Sistema circulatorioSistema circulatorio
Sistema circulatorio
 
Chysler 200-2016
Chysler 200-2016Chysler 200-2016
Chysler 200-2016
 
Dodge Attitude - 2016
Dodge Attitude - 2016Dodge Attitude - 2016
Dodge Attitude - 2016
 
Town & Country-2016
Town & Country-2016Town & Country-2016
Town & Country-2016
 
Investigación universitaria, elementos, responsables, lineas de investigación,
Investigación universitaria, elementos, responsables, lineas de investigación, Investigación universitaria, elementos, responsables, lineas de investigación,
Investigación universitaria, elementos, responsables, lineas de investigación,
 
The Home Light
The Home LightThe Home Light
The Home Light
 
Sistema circulatorio
Sistema circulatorioSistema circulatorio
Sistema circulatorio
 
Act. 8 estrategias pedagógicas que han permeado Marta
Act. 8 estrategias pedagógicas que han permeado MartaAct. 8 estrategias pedagógicas que han permeado Marta
Act. 8 estrategias pedagógicas que han permeado Marta
 
Sistemas Juridicos
Sistemas JuridicosSistemas Juridicos
Sistemas Juridicos
 
Yonja Payment Network
Yonja Payment NetworkYonja Payment Network
Yonja Payment Network
 
Trabajo en grupo sistema nervioso autonomo
Trabajo en grupo sistema nervioso autonomoTrabajo en grupo sistema nervioso autonomo
Trabajo en grupo sistema nervioso autonomo
 
Network Simulations for Business Continuity
Network Simulations for Business ContinuityNetwork Simulations for Business Continuity
Network Simulations for Business Continuity
 
Cash Flow Services for Businesses
Cash Flow Services for BusinessesCash Flow Services for Businesses
Cash Flow Services for Businesses
 

Similar to Mobile Money in Indian Perspective

Initiative towards cashless economy in india
Initiative towards cashless economy in indiaInitiative towards cashless economy in india
Initiative towards cashless economy in india
Tarun Sharma
 
EFFECTIVENESS OF DIGITAL PAYMENTS IN RURAL BANGALORE
EFFECTIVENESS OF DIGITAL PAYMENTS IN RURAL BANGALOREEFFECTIVENESS OF DIGITAL PAYMENTS IN RURAL BANGALORE
EFFECTIVENESS OF DIGITAL PAYMENTS IN RURAL BANGALORE
Ayesha Ali
 
cashless-economy-research.pdf
cashless-economy-research.pdfcashless-economy-research.pdf
cashless-economy-research.pdf
DarshanAgrawal18
 
E-payment Landscape in India
E-payment Landscape in IndiaE-payment Landscape in India
E-payment Landscape in India
Sahil Jain
 
Indian cashless transaction ppt
Indian  cashless transaction pptIndian  cashless transaction ppt
Indian cashless transaction ppt
sweetishu
 
Digital payment systems market research report | Report Sellers
Digital payment systems market research report | Report SellersDigital payment systems market research report | Report Sellers
Digital payment systems market research report | Report Sellers
Research Report
 
Study on-mobile-payments-deloitte report
Study on-mobile-payments-deloitte reportStudy on-mobile-payments-deloitte report
Study on-mobile-payments-deloitte report
Banking Frontiers
 
Mobile Payments in India_Abhinav Sharma
Mobile Payments in India_Abhinav SharmaMobile Payments in India_Abhinav Sharma
Mobile Payments in India_Abhinav SharmaAbhinav Sharma
 
Go digital by Ratika Chawla, KCMT, Bareilly (2017,Feb 11)
Go digital by Ratika Chawla, KCMT, Bareilly (2017,Feb 11)Go digital by Ratika Chawla, KCMT, Bareilly (2017,Feb 11)
Go digital by Ratika Chawla, KCMT, Bareilly (2017,Feb 11)
Ratika Chawla
 
Growth of mobile money in india
Growth of mobile money in indiaGrowth of mobile money in india
Growth of mobile money in india
Mahindra Comviva
 
Demonetization effect on digital payments solutions in india by Balaji
Demonetization effect on digital payments solutions in india  by Balaji Demonetization effect on digital payments solutions in india  by Balaji
Demonetization effect on digital payments solutions in india by Balaji
Prince Bala
 
Mobile wallet market in india 2017 - Sample
Mobile wallet market in india 2017 - SampleMobile wallet market in india 2017 - Sample
Mobile wallet market in india 2017 - Sample
Netscribes, Inc.
 
Digital Payment Landscape in India
Digital Payment Landscape in IndiaDigital Payment Landscape in India
Digital Payment Landscape in India
Sam Ghosh
 
Digitalized finclusion through pmjdy in india
Digitalized finclusion through pmjdy in indiaDigitalized finclusion through pmjdy in india
Digitalized finclusion through pmjdy in india
chelliah paramasivan
 
Digitalized finclusion through pmjdy in india
Digitalized finclusion through pmjdy in indiaDigitalized finclusion through pmjdy in india
Digitalized finclusion through pmjdy in india
chelliah paramasivan
 
Bts nitie abhimanyu
Bts nitie abhimanyuBts nitie abhimanyu
Bts nitie abhimanyu
Saurabh Katiyar
 
A Cashless Economy Challenges and Opportunities
A Cashless Economy Challenges and OpportunitiesA Cashless Economy Challenges and Opportunities
A Cashless Economy Challenges and Opportunities
ijtsrd
 
Study to Identify the Retail Penetration Level of Debit or Credit Cards in Ru...
Study to Identify the Retail Penetration Level of Debit or Credit Cards in Ru...Study to Identify the Retail Penetration Level of Debit or Credit Cards in Ru...
Study to Identify the Retail Penetration Level of Debit or Credit Cards in Ru...
Sravani Tallapureddy
 
the best digital payment system for rural and semi-urban India | Vedant Pay
the best digital payment system for rural and semi-urban India | Vedant Pay the best digital payment system for rural and semi-urban India | Vedant Pay
the best digital payment system for rural and semi-urban India | Vedant Pay
Vedant pay
 
Consumers Perception Towards Growing Mobile-Wallet
Consumers Perception Towards Growing Mobile-WalletConsumers Perception Towards Growing Mobile-Wallet
Consumers Perception Towards Growing Mobile-Wallet
Ashitha Devan
 

Similar to Mobile Money in Indian Perspective (20)

Initiative towards cashless economy in india
Initiative towards cashless economy in indiaInitiative towards cashless economy in india
Initiative towards cashless economy in india
 
EFFECTIVENESS OF DIGITAL PAYMENTS IN RURAL BANGALORE
EFFECTIVENESS OF DIGITAL PAYMENTS IN RURAL BANGALOREEFFECTIVENESS OF DIGITAL PAYMENTS IN RURAL BANGALORE
EFFECTIVENESS OF DIGITAL PAYMENTS IN RURAL BANGALORE
 
cashless-economy-research.pdf
cashless-economy-research.pdfcashless-economy-research.pdf
cashless-economy-research.pdf
 
E-payment Landscape in India
E-payment Landscape in IndiaE-payment Landscape in India
E-payment Landscape in India
 
Indian cashless transaction ppt
Indian  cashless transaction pptIndian  cashless transaction ppt
Indian cashless transaction ppt
 
Digital payment systems market research report | Report Sellers
Digital payment systems market research report | Report SellersDigital payment systems market research report | Report Sellers
Digital payment systems market research report | Report Sellers
 
Study on-mobile-payments-deloitte report
Study on-mobile-payments-deloitte reportStudy on-mobile-payments-deloitte report
Study on-mobile-payments-deloitte report
 
Mobile Payments in India_Abhinav Sharma
Mobile Payments in India_Abhinav SharmaMobile Payments in India_Abhinav Sharma
Mobile Payments in India_Abhinav Sharma
 
Go digital by Ratika Chawla, KCMT, Bareilly (2017,Feb 11)
Go digital by Ratika Chawla, KCMT, Bareilly (2017,Feb 11)Go digital by Ratika Chawla, KCMT, Bareilly (2017,Feb 11)
Go digital by Ratika Chawla, KCMT, Bareilly (2017,Feb 11)
 
Growth of mobile money in india
Growth of mobile money in indiaGrowth of mobile money in india
Growth of mobile money in india
 
Demonetization effect on digital payments solutions in india by Balaji
Demonetization effect on digital payments solutions in india  by Balaji Demonetization effect on digital payments solutions in india  by Balaji
Demonetization effect on digital payments solutions in india by Balaji
 
Mobile wallet market in india 2017 - Sample
Mobile wallet market in india 2017 - SampleMobile wallet market in india 2017 - Sample
Mobile wallet market in india 2017 - Sample
 
Digital Payment Landscape in India
Digital Payment Landscape in IndiaDigital Payment Landscape in India
Digital Payment Landscape in India
 
Digitalized finclusion through pmjdy in india
Digitalized finclusion through pmjdy in indiaDigitalized finclusion through pmjdy in india
Digitalized finclusion through pmjdy in india
 
Digitalized finclusion through pmjdy in india
Digitalized finclusion through pmjdy in indiaDigitalized finclusion through pmjdy in india
Digitalized finclusion through pmjdy in india
 
Bts nitie abhimanyu
Bts nitie abhimanyuBts nitie abhimanyu
Bts nitie abhimanyu
 
A Cashless Economy Challenges and Opportunities
A Cashless Economy Challenges and OpportunitiesA Cashless Economy Challenges and Opportunities
A Cashless Economy Challenges and Opportunities
 
Study to Identify the Retail Penetration Level of Debit or Credit Cards in Ru...
Study to Identify the Retail Penetration Level of Debit or Credit Cards in Ru...Study to Identify the Retail Penetration Level of Debit or Credit Cards in Ru...
Study to Identify the Retail Penetration Level of Debit or Credit Cards in Ru...
 
the best digital payment system for rural and semi-urban India | Vedant Pay
the best digital payment system for rural and semi-urban India | Vedant Pay the best digital payment system for rural and semi-urban India | Vedant Pay
the best digital payment system for rural and semi-urban India | Vedant Pay
 
Consumers Perception Towards Growing Mobile-Wallet
Consumers Perception Towards Growing Mobile-WalletConsumers Perception Towards Growing Mobile-Wallet
Consumers Perception Towards Growing Mobile-Wallet
 

Recently uploaded

The French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free downloadThe French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free download
Vivekanand Anglo Vedic Academy
 
Acetabularia Information For Class 9 .docx
Acetabularia Information For Class 9  .docxAcetabularia Information For Class 9  .docx
Acetabularia Information For Class 9 .docx
vaibhavrinwa19
 
1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx
JosvitaDsouza2
 
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
MysoreMuleSoftMeetup
 
Synthetic Fiber Construction in lab .pptx
Synthetic Fiber Construction in lab .pptxSynthetic Fiber Construction in lab .pptx
Synthetic Fiber Construction in lab .pptx
Pavel ( NSTU)
 
Unit 8 - Information and Communication Technology (Paper I).pdf
Unit 8 - Information and Communication Technology (Paper I).pdfUnit 8 - Information and Communication Technology (Paper I).pdf
Unit 8 - Information and Communication Technology (Paper I).pdf
Thiyagu K
 
The Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official PublicationThe Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official Publication
Delapenabediema
 
"Protectable subject matters, Protection in biotechnology, Protection of othe...
"Protectable subject matters, Protection in biotechnology, Protection of othe..."Protectable subject matters, Protection in biotechnology, Protection of othe...
"Protectable subject matters, Protection in biotechnology, Protection of othe...
SACHIN R KONDAGURI
 
Biological Screening of Herbal Drugs in detailed.
Biological Screening of Herbal Drugs in detailed.Biological Screening of Herbal Drugs in detailed.
Biological Screening of Herbal Drugs in detailed.
Ashokrao Mane college of Pharmacy Peth-Vadgaon
 
Lapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdfLapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdf
Jean Carlos Nunes Paixão
 
Embracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic ImperativeEmbracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic Imperative
Peter Windle
 
678020731-Sumas-y-Restas-Para-Colorear.pdf
678020731-Sumas-y-Restas-Para-Colorear.pdf678020731-Sumas-y-Restas-Para-Colorear.pdf
678020731-Sumas-y-Restas-Para-Colorear.pdf
CarlosHernanMontoyab2
 
Palestine last event orientationfvgnh .pptx
Palestine last event orientationfvgnh .pptxPalestine last event orientationfvgnh .pptx
Palestine last event orientationfvgnh .pptx
RaedMohamed3
 
Model Attribute Check Company Auto Property
Model Attribute  Check Company Auto PropertyModel Attribute  Check Company Auto Property
Model Attribute Check Company Auto Property
Celine George
 
Home assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdfHome assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdf
Tamralipta Mahavidyalaya
 
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
EugeneSaldivar
 
Instructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptxInstructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptx
Jheel Barad
 
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
Levi Shapiro
 
The basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptxThe basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptx
heathfieldcps1
 
Supporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptxSupporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptx
Jisc
 

Recently uploaded (20)

The French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free downloadThe French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free download
 
Acetabularia Information For Class 9 .docx
Acetabularia Information For Class 9  .docxAcetabularia Information For Class 9  .docx
Acetabularia Information For Class 9 .docx
 
1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx
 
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
 
Synthetic Fiber Construction in lab .pptx
Synthetic Fiber Construction in lab .pptxSynthetic Fiber Construction in lab .pptx
Synthetic Fiber Construction in lab .pptx
 
Unit 8 - Information and Communication Technology (Paper I).pdf
Unit 8 - Information and Communication Technology (Paper I).pdfUnit 8 - Information and Communication Technology (Paper I).pdf
Unit 8 - Information and Communication Technology (Paper I).pdf
 
The Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official PublicationThe Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official Publication
 
"Protectable subject matters, Protection in biotechnology, Protection of othe...
"Protectable subject matters, Protection in biotechnology, Protection of othe..."Protectable subject matters, Protection in biotechnology, Protection of othe...
"Protectable subject matters, Protection in biotechnology, Protection of othe...
 
Biological Screening of Herbal Drugs in detailed.
Biological Screening of Herbal Drugs in detailed.Biological Screening of Herbal Drugs in detailed.
Biological Screening of Herbal Drugs in detailed.
 
Lapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdfLapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdf
 
Embracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic ImperativeEmbracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic Imperative
 
678020731-Sumas-y-Restas-Para-Colorear.pdf
678020731-Sumas-y-Restas-Para-Colorear.pdf678020731-Sumas-y-Restas-Para-Colorear.pdf
678020731-Sumas-y-Restas-Para-Colorear.pdf
 
Palestine last event orientationfvgnh .pptx
Palestine last event orientationfvgnh .pptxPalestine last event orientationfvgnh .pptx
Palestine last event orientationfvgnh .pptx
 
Model Attribute Check Company Auto Property
Model Attribute  Check Company Auto PropertyModel Attribute  Check Company Auto Property
Model Attribute Check Company Auto Property
 
Home assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdfHome assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdf
 
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
 
Instructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptxInstructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptx
 
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
 
The basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptxThe basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptx
 
Supporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptxSupporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptx
 

Mobile Money in Indian Perspective

  • 1. MOBILE MONEY SERVICES IN INDIAN PERSPECTIVE MANISH SAXENA, Joint Advisor, Telecom Regulatory Authority of India, Regional Office, Jaipur
  • 2. WHAT IS MOBILE MONEY Mobile Money is a transformational service that uses information and communication technologies (ICTs) and non-bank retail channels to extend the delivery of financial services to clients who can not be reached profitably with traditional branch-based financial services. Typical examples are e-wallets that are used to make person-to-person (P2P) transfers and a range of payments or to receive salary and government to person payments (G2P)
  • 3. KEY CHARACTERISTICS OF MOBILE MONEY SERVICES •Customers get money into and out of the service using a network of transactional agents that operate outside bank branches. • Customers initiate transactions using an interface that is available on mobile handsets. •Mobile Money drives financial inclusion i.e. extends financial services to the unbanked strata of the society
  • 4. GLOBAL OVERVIEW OF THE MOBILE MONEY SOURCE: GSMA STATE OF THE INDUSTRY REPORT MOBILE MONEY:2015 • Mobile Money has done more to extend the reach of financial services in the last decade than traditional “bricks and mortar” banking has in the last century. • Mobile Money is now available in 93 countries via 271 services. • There are 411 million mobile money accounts globally which have grown at the rate of 31%. 134 million accounts were active in December 2015. • In South Asia, the 19% growth (Y-o-Y) of OTC is dwarfed by the 47% growth in registered accounts • In 2015, 51 of 93 countries have an enabling regulatory framework. • Mobile Money providers are processing an average of 33 million transactions a day. • At least 19 markets have more mobile money accounts than bank accounts. • 37 markets have 10 times more registered agents than bank branches. • 15 providers reported revenues of more than US$1m during the month of June 2015.
  • 5. WHY MOBILE MONEY WOULD SUCCEED IN INDIA • India is a vast country with about 70% population living in villages. India has more than 100,000 bank branches out of which only about 5% are in rural areas. Sending money through banks becomes impossible for the millions of villagers who migrate to big cities for work. The post office system is also used a lot to transfer money, but is not considered entirely reliable. As a result , most migrant workers send money home in cash through travelling relatives or acquaintances-a method fraught with chance and risks. • At the same time, government assistance schemes like JSY and employment plans like MNREGA (Mahatma Gandhi National Rural Employment Guarantee Act) have given rise to a new breed of middlemen. This unscrupulous lot takes commissions to disburse money to the beneficiaries, but don’t always deliver. And the cheated beneficiary is none the wiser, largely due to ignorance and illiteracy. Plus there are the inevitable delays due to red tape.
  • 6. WHY MOBILE MONEY WOULD SUCCEED IN INDIA • Financial inclusion is the need of the hour in a country like India and it has been emphasized enough by government, companies and individuals. This financial inclusion can not be achieved simply with the traditional banking services. Most banks have been unable to scale mobile money services and lack incentives to make necessary investments. • It is a world wide phenomenon that MNOs can make financial inclusion viable and sustainable because of the strong business case for mobile money. India has enviable mobile penetration. It has about 1100 million mobile subscribers as on 30th November, 2016 out of which about 461 million i.e. 42% are Rural Consumers (Source : TRAI Report). While a large majority of the mobile services in India are based on 2G and 3G technology, the country has seen adoption of 4G accelerate in recent months. • Recent emphasis given by government of India on making India Digital and a less cash society has promised a great future for Mobile Money in India.
  • 7. INDIA ON THE GO The Total value of all transactions done using electronic payment systems in India in December 2016 was Rs.105 trillion according to representative data released by the Reserve bank of India (RBI) on 17.1.17.
  • 8. • Banking in India is witnessing the “WhatsApp moment” threatening to disrupt the banking ecosystem in India as payments move to mobile and lending to algorithms. ( As quoted by Nandan Nilekani) • With the launch of UPI (unified payments interface), by National Payments Corporation of India, India has crossed a significant milestone. Apart from making payments easier, UPI enables micro credit. • Smart Phones and increasing Internet penetration will help India’s digital cause. Around 90% of all devices will be Internet Enabled by 2017, and the number of Internet users will touch 650 million by 2020 from 300 million in 2015 (Prediction by 25the July 2016 report by Google and BCG). • This Report further forecasts the size of the digital payments industry in India to touch $500 billion by 2020, contributing 15% to India’s GDP. • India currently ranks second in the world with more than one billion mobile subscription . Of this around 240 million consumers use smartphones, and this base is projected to increase to over 520 million by 2020. • Smartphone subscriptions in the country will increase fourfold to 810 million by 2021, according to the India edition of the Ericsson Mobility Report released in June 2016. INDIA ON THE GO
  • 9. SOME OF THE MOST PROMINENT MOBILE WALLETS AND UPI (UNIFIED PAYMENTS INTERFACE) PAYMENTS APPS IN INDIA 1. BHIM App 2. SBI Buddy 3. Paytm 4. Freecharge 5. Mobikwik 6. Airtel Money ( Largest MNO of India ) 7. Vodafone M-Pesa ( 2nd Largest MNO of India ) 8. Axis Bank Lime 9. Chillr 10. IDEA Money (3rd Largest MNO of India ) 11. Citrus Pay 12. ICICI Pockets 13. HDFC Pay Zapp 14. Ftcash 15. Oxigen Wallet 16. Mobicash 17. Trupay 18. Itzcash 19. PhonePe 20. Jio Money ( MNO) Number of Mobile Wallet Users is three times the number of credit cards issued in India (24 million in 2015-16) ( Google-BCG Report)
  • 10.
  • 11. A typical Survey conducted by First Data on use of Mobile Wallet in India
  • 14. PAYMENTS BANKS IN INDIA On 19 August 2015, the Reserve Bank of India gave "in-principle" licences to eleven entities to launch payments banks to increase the scope of financial inclusion to small savings account holders, low income households, small businesses, unorganised sector entities and migrant labour force: Aditya Birla Nuvo Airtel M Commerce Services Cholamandalam Distribution Services Department of Posts FINO PayTech National Securities Depository Reliance Industries Sun Pharmaceuticals’ dilip sangvi Paytm’s Vijay Shekhar Sharma Tech Mahindra Vodafone M-Pesa Out of these, three have surrendered their licenses. ("Chalomandalam Distribution Services", "Dilip Shanghvi ‘s Sun Pharmaceuticals" and "Tech Mahindra“ )
  • 15. PAYMENTS BANKS IN INDIA • Payments Banks are important as they will magnify the potential of financial inclusion in the economy. It will empower those citizens who have only transacted in cash to head towards formal banking. Traditional banks may be hesitant to open branches in every village due to its uneconomic returns, but a simple mobile phone coverage is all that is required now. Keeping in mind the government’s unwavered digital drive target, customers can shift from cash transactions to operating their accounts on their mobile phone and transact digitally. • India also serves as a big remittance market and with money transfers possible through mobile phones, workers and migrant labourers could simply shift to Payments Bank and send their money home. Payment banks can also play a crucial role in implementing the government’s direct benefit transfer scheme, where subsidies on healthcare, education and gas are paid directly to beneficiaries’ accounts.
  • 16. PAYMENTS BANKS IN INDIA • Airtel Payments Bank (APB), a joint venture between Bharti Airtel Ltd and Kotak Mahindra Bank Ltd, has been launched on 12.1.17 said it will spend Rs 3,000 crore to develop a pan-India banking network and digital payments ecosystem. Within a month of its launch, it has expanded its payment bank operations to 200 plus villages across Rajasthan, Telangana , Andhra Pradesh and Karnataka and plans to expand its payment bank services to 5000 villages across the country. Each of the retailer, Point of Presence of Airtel, the largest Telecom Service Provider of India would be Banking Agent. • India Post Payments Bank (IPPB) has also been launched by Department of Posts, Government of India on 30.1.17 and plans to scale it up to 650 branches by September. India Post has more than 155000 post offices through out the country and after becoming payment bank would prove to be a game changer for financial inclusion in the country. • Paytm Payments Bank has also received final approval from RBI on 3.1.17 and would launch its operations in February 2017.
  • 17.
  • 18. WAY TO GO To succeed it is imperative to have • a healthy stage of digital inclusion that is connectivity for all and spread of ICT networks. • Awareness, education to people about the concept , advantage and convenience of mobile money • A mind shift to use Mobile Money as about 68% of transactions in India are still cash based. • A holistic approach to bring vendors, suppliers and the customer on mobile money platform. In India most of the merchants still don’t want the infrastructure costs and fees associated with e-payments whereas customers still find cash more convenient. • Enabling regulatory reforms such as permitting cash-out (withdrawal) at third party agents, harmonizing KYC requirements, improving Aadhar-based KYC procedures, harmonizing transaction limits between mobile money accounts opened by non-bank and accounts opened by banks, enabling mobile money providers to pay interest on value stored in an e-wallet, removing the pre-approval requirement for wallet-to- wallet interoperability etc. • Confidence in the mind of customers that their money is safe and secure in the e- form.
  • 19. REFERENCES: 1. Mobile Money: the Opportunity for India; MMAI/GSMA position paper 13 November 2013 2. GSMA State of The Industry Report on Mobile Money 2015 3. www.businesstoday.in/magazine/case-study/case-study-vodafone-mpesa-mobile- cash-transfer-service-future/story/211926.html 4. http://www.livemint.com/Politics/ODcuu2wmWqGWNUY6wHhmmJ/Indias-cash- conundrum-how-ready-is-India-to-go-cashless.html 5. TRAI press release No.09/2017, Telecom Subscription Data as on 30th November, 2016 6. https://www.bcg.com/en-in/d/press/25July2016-digital-payments-2020-making- 500-billion-ecosystem-in-india-39417 7. https://www.ericsson.com/res/docs/2016/ericsson-mobility-report-2016.pdf