This document summarizes a presentation about mobile commerce trends from Paul McCormack, a senior consultant at Independent Technology Consultants. The presentation covers what is currently happening in mobile, including growth in e-commerce through mobile and improved devices, connectivity, and content. It also outlines upcoming developments like augmented reality, in-app purchases, and contactless payments. The presentation recommends that companies develop a mobile strategy, keep it simple, measure success, and optimize their digital presence for mobile as that is where future customers will be accessing information and making purchases.
Superfast Business - What are businesses looking for from suppliers?Superfast Business
Superfast Business Supplier Network Launch - Peninsula Enterprise launched the Superfast Business service in Devon and Somerset May 2013. As part of this service we are building a database of IT suppliers in the South West region. This presentation is for suppliers who attended either of the network launch events in April. The presentation was given by Cosmic’s Business and Operations Director, Kate Doodson and gives an insight into the future of IT and use of digital technology inside businesses and what they are looking for from their IT suppliers.
Securing customers and preventing fraud has never been more important for the telecommunications industry. With the advent of real-time social and the disruption of the business landscape, telecom companies face constant flux and instability. But it doesn’t have to be that way. Thanks to analytics, you can put in place a solid structure that makes acquiring and retaining customers a more robust yet seamless process. Smart application of analytics is also crucial to preventing and dealing with fraud, but it can be tricky to know where to begin. This webinar will focus on why analytics matters for all areas of your business, and provide a guide for how exactly to implement analytics in a way that lends itself to action and results.
Join us as our panel of experts discuss:
-How to use analytics and metrics to truly understand your customer experience
-How to translate that understanding into monetized interactions
-Tips for using predictive analytics to secure your company on both the front and back end
So gelingt Digitale Transformation – Kernaussagen einer Capgemini/MIT-StudieUnic
Vortrag zum Thema “So gelingt Digitale Transformation – Kernaussagen einer Capgemini/MIT-Studie“ von DI Bernd Bugelnig anlässlich des Unic E-Business Breakfast am 24. Oktober 2013 in Wien.
Due to technology innovation and affordability in Social, Mobile, Analytics, Cloud and Internet of Things, "People to People", "People to Things" and "Things to Things” are getting connected in real time. We are now living in HYPER CONNECTED world. In this new world, there are two major disruptions taking place, which are significant and cannot be ignored. These are: "People becoming digital natives", and “Convergence of Physical & Digital Worlds”.
In future there will be four types of enterprises (1) Traditional (2) Digital Beginners (3) Digital Visionaries and (4) Digital Leaders.
The journey has to START now to become Future Proof & Future Ready.
Superfast Business - What are businesses looking for from suppliers?Superfast Business
Superfast Business Supplier Network Launch - Peninsula Enterprise launched the Superfast Business service in Devon and Somerset May 2013. As part of this service we are building a database of IT suppliers in the South West region. This presentation is for suppliers who attended either of the network launch events in April. The presentation was given by Cosmic’s Business and Operations Director, Kate Doodson and gives an insight into the future of IT and use of digital technology inside businesses and what they are looking for from their IT suppliers.
Securing customers and preventing fraud has never been more important for the telecommunications industry. With the advent of real-time social and the disruption of the business landscape, telecom companies face constant flux and instability. But it doesn’t have to be that way. Thanks to analytics, you can put in place a solid structure that makes acquiring and retaining customers a more robust yet seamless process. Smart application of analytics is also crucial to preventing and dealing with fraud, but it can be tricky to know where to begin. This webinar will focus on why analytics matters for all areas of your business, and provide a guide for how exactly to implement analytics in a way that lends itself to action and results.
Join us as our panel of experts discuss:
-How to use analytics and metrics to truly understand your customer experience
-How to translate that understanding into monetized interactions
-Tips for using predictive analytics to secure your company on both the front and back end
So gelingt Digitale Transformation – Kernaussagen einer Capgemini/MIT-StudieUnic
Vortrag zum Thema “So gelingt Digitale Transformation – Kernaussagen einer Capgemini/MIT-Studie“ von DI Bernd Bugelnig anlässlich des Unic E-Business Breakfast am 24. Oktober 2013 in Wien.
Due to technology innovation and affordability in Social, Mobile, Analytics, Cloud and Internet of Things, "People to People", "People to Things" and "Things to Things” are getting connected in real time. We are now living in HYPER CONNECTED world. In this new world, there are two major disruptions taking place, which are significant and cannot be ignored. These are: "People becoming digital natives", and “Convergence of Physical & Digital Worlds”.
In future there will be four types of enterprises (1) Traditional (2) Digital Beginners (3) Digital Visionaries and (4) Digital Leaders.
The journey has to START now to become Future Proof & Future Ready.
Visit the Big Thinkers in Small Cells Portal: http://www.cisco.com/assets/sol/sp/big_thinkers/index.html
To learn more, please visit the Cisco Small Cell Solutions Page: http://cisco.com/go/smallcell
European Service Innovation Centre conference 2014-09-09 Helsinki - approach ...Juha Hulkkonen
Main motive of the presentation:
James Manyika, McKinsey: “…for the first time, we now have technology affecting every single sector of the economy.”
I talk about how technology drives the gap between users and organizations and how it helps in closing the gap.
Panel discussion at SpeechTEK 2017
D204 - PANEL: Enterprise Use Cases for Speech Technologies
451 Research survey data shows that consumers are increasingly adopting connected devices and applications, such as Amazon’s Echo and virtual assistants such as Cortana and Siri. We expect these trends to extend into the enterprise.
This session looks at specific use cases that represent near-term opportunities where speech technologies transform the user experience and redefine how organizations create and deliver value.
Key challenges for adoption of speech-enabled devices and applications in the enterprise are identified.
B2B Purchasing Transformation Driven By Digital EnablersBill Kohnen
B2B Purchasing is in an unprecedented period of transformation after a century of very little real change besides efficiency improvements. The enablers of this transformation are: Big Data, Cloud, XaaS, Mobile, Open, and IoT/M2M. This digitally driven transformation is part creating massive value for new companies and market segments as well as bring competitive value to existing organizations. While B2B Purchasing professionals will need new skills there will be new global opportunities that will result in better advancement and higher compensation.
Monetizing the Internet of Things: Creating a Connected Customer ExperienceZuora, Inc.
Customers today have new expectations. And never before has the customer experience been so critical than in the world IoT. Learn monetization strategies as well as the infrastructure require for delivering memorable customer experiences.
Ladbrokes and Aditi - Digital Transformation Case study HARMAN Services
Your digital customer is evolving and digital engagement is evolving even faster! See how Aditi digitally transformed Labrokes' business to give them an edge over the competition.
GAMIFICATION reaches fast adoption
The RENTING ECONOMY– now an option even for apparel
The SHARING ECONOMY – UBERIFICATION of services
The SUBSCRIPTION ECONOMY – chipping away at brick-and-mortar stores
SOCIAL MEDIA becomes a source of consumer data
SMARTPHONES are becoming the hub for digital beauty
WEARABLE TECH is already here for early adopters
BEACONS and location-based marketing
NANOTECHNOLOGY
3D PRINTING
Generating Income for Telecentres: [Bridging] E-Commerce Services to Small an...tistalks
Open Entry provides an e-commerce free platform to support small entrepreneurs in the community served by the telecentres. Starting is simple… just watch this webinar!
In this presentation, Yashovardhan intrdouces SMAC and associated trends. Yashovardhan's interest areas lie in commercial application of predictive analytics where he feels that he can add a lot of value to the customer segment in the 18-25 yr group.
Invited talk given at Big Data event in Sept 2013, organized by European Communications.
http://www.eurocomms.com/agenda-big-data-seminar-2013.
Concrete Telefonica experiences in the big data space
Visit the Big Thinkers in Small Cells Portal: http://www.cisco.com/assets/sol/sp/big_thinkers/index.html
To learn more, please visit the Cisco Small Cell Solutions Page: http://cisco.com/go/smallcell
European Service Innovation Centre conference 2014-09-09 Helsinki - approach ...Juha Hulkkonen
Main motive of the presentation:
James Manyika, McKinsey: “…for the first time, we now have technology affecting every single sector of the economy.”
I talk about how technology drives the gap between users and organizations and how it helps in closing the gap.
Panel discussion at SpeechTEK 2017
D204 - PANEL: Enterprise Use Cases for Speech Technologies
451 Research survey data shows that consumers are increasingly adopting connected devices and applications, such as Amazon’s Echo and virtual assistants such as Cortana and Siri. We expect these trends to extend into the enterprise.
This session looks at specific use cases that represent near-term opportunities where speech technologies transform the user experience and redefine how organizations create and deliver value.
Key challenges for adoption of speech-enabled devices and applications in the enterprise are identified.
B2B Purchasing Transformation Driven By Digital EnablersBill Kohnen
B2B Purchasing is in an unprecedented period of transformation after a century of very little real change besides efficiency improvements. The enablers of this transformation are: Big Data, Cloud, XaaS, Mobile, Open, and IoT/M2M. This digitally driven transformation is part creating massive value for new companies and market segments as well as bring competitive value to existing organizations. While B2B Purchasing professionals will need new skills there will be new global opportunities that will result in better advancement and higher compensation.
Monetizing the Internet of Things: Creating a Connected Customer ExperienceZuora, Inc.
Customers today have new expectations. And never before has the customer experience been so critical than in the world IoT. Learn monetization strategies as well as the infrastructure require for delivering memorable customer experiences.
Ladbrokes and Aditi - Digital Transformation Case study HARMAN Services
Your digital customer is evolving and digital engagement is evolving even faster! See how Aditi digitally transformed Labrokes' business to give them an edge over the competition.
GAMIFICATION reaches fast adoption
The RENTING ECONOMY– now an option even for apparel
The SHARING ECONOMY – UBERIFICATION of services
The SUBSCRIPTION ECONOMY – chipping away at brick-and-mortar stores
SOCIAL MEDIA becomes a source of consumer data
SMARTPHONES are becoming the hub for digital beauty
WEARABLE TECH is already here for early adopters
BEACONS and location-based marketing
NANOTECHNOLOGY
3D PRINTING
Generating Income for Telecentres: [Bridging] E-Commerce Services to Small an...tistalks
Open Entry provides an e-commerce free platform to support small entrepreneurs in the community served by the telecentres. Starting is simple… just watch this webinar!
In this presentation, Yashovardhan intrdouces SMAC and associated trends. Yashovardhan's interest areas lie in commercial application of predictive analytics where he feels that he can add a lot of value to the customer segment in the 18-25 yr group.
Invited talk given at Big Data event in Sept 2013, organized by European Communications.
http://www.eurocomms.com/agenda-big-data-seminar-2013.
Concrete Telefonica experiences in the big data space
UNLOCK YOUR DIGITAL VALUE POTENTIAL - BOOZ DIGITAL AMSTERDAM 2013Femke-Anna van Zanten
Most players see digital as incremental instead of transformative. Digital is not just an add-on, and as such, incremental steps will not be enough. Re-imagining in a broader context is key. Learn here how to Re-imagine your business, and create Digital Value: new insights, frameworks and case examples.
Going Digital helps you in your digital transformation journey.
We simplify the four technology pillars for an organization's digital transformation.
Founded by Sandeep Raut, a top 10 global digital transformation thought leader, influencer, and keynote speaker, GOING DIGITAL offers a wide range of digital transformation consulting services with the necessary tools and practical expertise to help grow your business.
Internet of things is a modern technological invention, where network connectivity and computing capabilities are coupled with physical objects i.e. everyday items and sensors. Therefore, this technology allows these devices to generate, consume and even exchange data with minimal human interference.
Everyone is talking about Mobile phone and mobile devices, and their impact on our businesses.
Some basics on how we need to respond to our customers' increased usage of Mobile devices.
Please feel free to share your thoughts, comments and questions.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
3. Agenda
• About DrPete inc
• About My role
• Mobile
– What’s happening now?
– What’s coming: next?
– How to develop your
mobile strategy
4. Independent Technology Consultants
“We are passionate about finding
technological solutions that make commercial
sense for our clients – helping them to
maximise profit, reduce risks and leapfrog
competition.”
Peter Chadha PhD
About Us - DrPete Inc
5. Paul McCormack
• IT Pro 20 years - inc EY, Morse & Google
My current assignments:
• Global FMCG – Cloud readiness assessment
across 30 countries
• Michelin Restaurant chain – infrastructure
improvements
• Property management company – infrastructure
refresh and service management
All three are moving to the cloud
About me
Paul.McCormack@drpete.co.uk
6. What’s happening?
Online E-commerce growth
continues
• Improved devices – more choice,
falling prices – Mobile is now THE
major way of connecting
• Connectivity is rapidly improving
• Social & location services,
augmented reality, flexible
cameras
Mobile is different, intimate &
always on
We are now in the "post PC" era - for
the consumer, the desktop is the
secondary device
Devices Connectivity
Content
7. What’s happening - Devices
• Improved devices – more choice,
falling prices – Mobile is now THE
major way of connecting
• Incumbents have struggled: Sony
Ericsson, Motorola, BB, Nokia
• New entrants: Apple, Samsung, HTC,
Acer, Kindle
• New form factors: Google
Glass/Wearables
• Costs are falling: Android One in India
- c. $100
• More capabilities & support:
Versions of MS Office now free across
several mobile platforms
• Tablet sales overtaking PC sales
in 2015 (Gartner)
Devices
Content
Connectivity
8. What’s happening - Connectivity
• Wifi is now ubiquitous in shops,
cafes, and public spaces such as
public transport hubs
• 4G rollout continues, and 5G is
coming
• International mobile roaming is
becoming cheaper
• Home broadband speeds are
increasing
Devices Connectivity
Content
9. What’s happening - Content
• New content providers such as
Netflix, Amazon
• New channels to location
services such as Google Now and
Siri provide opportunities for
mobile commerce
Devices Connectivity
Content
10. This is what’s happening
• Improvements in devices,
connectivity and content are self
reinforcing
• New devices offer new ways of
connecting and opportunities for
compelling content
• This increases demand,
expectation & potential
monetisation opportunities for
providers of connectivity
• New, compelling content entices
individuals and organisations to
invest in premium devices,
connectivity and content
Devices Connectivity
Content
11. What’s coming?
4G deployment
continues
Augmented reality
In app purchases
NFC – Contactless
payments
Phone becomes a
“remote” for
interactive kiosks
Real time Biometrics
Proximity sensors
Predicting behaviour
Projectors
3D displays
Your phone is no longer a standalone, discrete device
It is now a portal to the cloud, AI and Big Data – always on
12. Mobile Strategy - Top Tips
Define
objectives
KISS. Learn
from B2C
Find the
right
partners
In tune.
Reporting &
analytics
Implement
Measure
success
WWW,
CDBNT
Brainstorm
& Iterate
Next steps
• Don’t get carried away
• Be clear what you are
trying to achieve
• Don’t try to do
everything at once –
Keep it simple
13. Takeaway – Optimise for mobile
• Do the very basics – check your web presence for mobile visibility
• Optimise your site/offering for mobile - app and website
That’s where your next customer
is coming from
Let’s start off with some questions
What’s happening – big changes in many different industries
What’s coming?
Consultancy and Service Management/Cloud deployments
Wide variety of clients
Michelin Restaurant chain – infrastructure improvements
Global FMCG – Cloud assessment across 30 countries
Property management – infrastructure refresh and service management
Consultancy and Service Management/Cloud deployments
Wide variety of clients
Michelin Restaurant chain – infrastructure improvements
Global FMCG – Cloud assessment across 30 countries
Property management – infrastructure refresh and service management
Devices
Ericcson, Motorola, BB, Nokia – all gone
Hudl - 500,000 units shipped by Tesco in 6 months - mostly in the UK
Amazon Kindle
Google Glass/Wearables
Costs are falling
Android One in India - c. $100
Getting more capable – MS Office now free across several mobile platforms
Tablet sales overtaking PC sales in 2015 (Gartner)
Connectivity
4G and wifi - Office, shops, hotels, home broadband even the underground
International roaming is cheaper – unlimited minutes is the norm
Rapid change across different industries, feeding off each other
4G – still rolling out – some operators offer at no extra cost-
Hailo & Uber - mix of cloud and location services - B2B commerce
Virtual goods - in game purchases and upgrades
Augmented reality - Ikea/Clothing shops
Youth expects
NFC – Topshop
Real time Biometrics - big brother – face recognition
Proximity – send messages to devices
Predictive behaviours – AI – Zuckerberg in a persona capacity ($40m Vicarious), Google Deepmind $400m
Projectors
3D displays
Increasingly mobile - adapt the cloud for the mobile workforce - 24/7
Define the objectives
Transactions?
Drive sales
Position the brand – make the brand fun or relevant – the go to vendor
Build your customer database
Search, explanations and guides
Vizualisation – see the product or the benefits of the service – video
Integrate to ERP/CRM
Do the minimum, but fast
Find the right partners – not too hip or jarring with your brand !!
Implement & assess – could take 6-10 weeks
Measure - take stock
Iterate – next steps - then enhance (Phase 2 and beyond).
Don’t get carried away
Be clear what you are trying to achieve
Don’t try to do everything at once - key word is uncluttered