Panel discussion at SpeechTEK 2017
D204 - PANEL: Enterprise Use Cases for Speech Technologies
451 Research survey data shows that consumers are increasingly adopting connected devices and applications, such as Amazon’s Echo and virtual assistants such as Cortana and Siri. We expect these trends to extend into the enterprise.
This session looks at specific use cases that represent near-term opportunities where speech technologies transform the user experience and redefine how organizations create and deliver value.
Key challenges for adoption of speech-enabled devices and applications in the enterprise are identified.
In this webinar 451 Research Sr. Analyst Raul Castanon-Martinez, and harmon.ie VP of Product Strategy David Lavenda discuss the need for new approaches to help information workers manage information overflow.
Voice is rapidly emerging as the main user interface for many apps and devices. Speech recognition and natural language understanding will change how knowledge workers interact with computers and applications, opening opportunities for innovation in human-computer interaction, including intelligent assistants in the meeting room and for team collaboration. Learn how speech adds value to enterprise applications? Discover key opportunities and challenges for speech-enabled enterprise applications. What use cases are early adopters interested in?
Digital transformation was intended to enable companies to improve their customer service and produce higher ROI. To stay solid, organizations with a physical presence have modified their approach to securing a digital presence. Others have now begun their way of digital transformation, while others are still in the planning stages. Let's watch out for the top digital transformation trends of 2021 and stay positive.
My presentation from APIdays Amsterdam (June 2019).
Created in 2012 in Paris, APIdays is a series of worldwide conferences centered on the programmable economy. APIdays has organized 39 events in 11 countries including APIdays Amsterdam, “The Rise of Contextual Communications”. The event featured panel discussions, presentations and workshops from API platform vendors Apigee (Google), IBM, WSO2 and NGINX, cloud communications and CPaaS providers such as Alcatel-Lucent Enterprise, Avaya, Mavenir, Ribbon Communications, TeleStax, Twilio, VoIP Innovations, Vonage, Voxbone Voximplant and Wazo, as well as Telcos KPN and Proximus, among many others. Topics ranged from practical, hands-on workshops on integration and app development and presentations on the key considerations for an API-based strategy such as security and API architecture design, to the more sublime such as Punk Rock and the Customer Experience (CX) and single consciousness artificial intelligence (AI).
In this webinar 451 Research Sr. Analyst Raul Castanon-Martinez, and harmon.ie VP of Product Strategy David Lavenda discuss the need for new approaches to help information workers manage information overflow.
Voice is rapidly emerging as the main user interface for many apps and devices. Speech recognition and natural language understanding will change how knowledge workers interact with computers and applications, opening opportunities for innovation in human-computer interaction, including intelligent assistants in the meeting room and for team collaboration. Learn how speech adds value to enterprise applications? Discover key opportunities and challenges for speech-enabled enterprise applications. What use cases are early adopters interested in?
Digital transformation was intended to enable companies to improve their customer service and produce higher ROI. To stay solid, organizations with a physical presence have modified their approach to securing a digital presence. Others have now begun their way of digital transformation, while others are still in the planning stages. Let's watch out for the top digital transformation trends of 2021 and stay positive.
My presentation from APIdays Amsterdam (June 2019).
Created in 2012 in Paris, APIdays is a series of worldwide conferences centered on the programmable economy. APIdays has organized 39 events in 11 countries including APIdays Amsterdam, “The Rise of Contextual Communications”. The event featured panel discussions, presentations and workshops from API platform vendors Apigee (Google), IBM, WSO2 and NGINX, cloud communications and CPaaS providers such as Alcatel-Lucent Enterprise, Avaya, Mavenir, Ribbon Communications, TeleStax, Twilio, VoIP Innovations, Vonage, Voxbone Voximplant and Wazo, as well as Telcos KPN and Proximus, among many others. Topics ranged from practical, hands-on workshops on integration and app development and presentations on the key considerations for an API-based strategy such as security and API architecture design, to the more sublime such as Punk Rock and the Customer Experience (CX) and single consciousness artificial intelligence (AI).
The pandemic has challenged every industry to quickly adapt to this new world. It has even speeded the adoption of digital technologies by several years 烙
In our industry, technology must create a customer experience prepared for a post-Covid world
Here's a selection of some technologies that will continue to be part or be further integrated into our lives this year
Mark Boyd, Writer, ProgrammableWeb
APIs are increasingly being used by city authorities around the world to connect and share their data. This presentation describes five case studies of how third party developers are leveraging the API advantage to create viable business models. The presentation will summarize case studies across public transport, open 311, urban planning, citizen engagement, and crime prevention. The presentation will document a success matrix, describing the common factors that are making it possible for third party developers to create viable business models by leveraging smart city APIs.
Our Tech Trends for 2021. Including autonomous vehicles, plastic recycling, ai-enabled sensors, green hydrogen and alternative proteins. The future is now.
CPaaS has been around for over a decade but in the last three years it emerged as one of the fastest-growing segments within business communications. Service providers have been an integral part of the value chain from the beginning but the market has been largely defined by CPaaS providers. In this webinar we look at the CPaaS competitive landscape and the implications for service providers looking to benefit from this opportunity.
The Connected world evolves and more elements of our analogue world and being connected to our digital world. WE all need to understand this mega-trend and the drivers for IoT in 2017 and beyond
Real-time Communications Catching the Next WaveDialogic Inc.
A presentation by Pamela Clark-Dickson, Practice Leader of Digital Communications and Social Networking at Ovum, from the London Dialogic Application 2 Innovation (A2I) Summit, collocated with TechXLR8.
The way in which consumers communicate has changed iteratively and irrevocably since the turn of the 21st century. Today, the focus is shifting from smart-phones and social media to automation of communications via artificial intelligence and chat bots. This session explores the next wave of convergence between AI, Chat bots, IoT and customer engagement.
TOP MOBILE APP DEVELOPMENT TRENDS OF 2021Imbibe Tech
Within the last decade, many tech. industries are making their ways into our lives. One of them is the ever evolving mobile app development industry.
Both the users and app developers are hitting the jackpot today as the mobile development industry is continuously growing and apps are becoming better day by day, thus making our lives better.
Software Development: The Top 10 Trends Of 2020 and BeyondTechGuru17
Tough or not, to see what lies ahead in the software development environment, we look deep into the new year. It is time for organizations to catch a glimpse of the vision for where software R&D practitioners are bringing technology with 2019 on the books and 2020 kicking off. Here are ten developments in software development that we expect will take over the industry in 2020. Stick until the end and know more about the big Software development trends of 2020 and beyond.
Web Scraping reveals top tech trends and company’s media mentions in 2017PromptCloud
To understand the tech landscape and its coverage in 2017, we deployed our in-house web crawler to extract the article titles from two popular outlets and performed text mining on the dataset to uncover the top buzzwords, companies and products.
The pandemic has challenged every industry to quickly adapt to this new world. It has even speeded the adoption of digital technologies by several years 烙
In our industry, technology must create a customer experience prepared for a post-Covid world
Here's a selection of some technologies that will continue to be part or be further integrated into our lives this year
Mark Boyd, Writer, ProgrammableWeb
APIs are increasingly being used by city authorities around the world to connect and share their data. This presentation describes five case studies of how third party developers are leveraging the API advantage to create viable business models. The presentation will summarize case studies across public transport, open 311, urban planning, citizen engagement, and crime prevention. The presentation will document a success matrix, describing the common factors that are making it possible for third party developers to create viable business models by leveraging smart city APIs.
Our Tech Trends for 2021. Including autonomous vehicles, plastic recycling, ai-enabled sensors, green hydrogen and alternative proteins. The future is now.
CPaaS has been around for over a decade but in the last three years it emerged as one of the fastest-growing segments within business communications. Service providers have been an integral part of the value chain from the beginning but the market has been largely defined by CPaaS providers. In this webinar we look at the CPaaS competitive landscape and the implications for service providers looking to benefit from this opportunity.
The Connected world evolves and more elements of our analogue world and being connected to our digital world. WE all need to understand this mega-trend and the drivers for IoT in 2017 and beyond
Real-time Communications Catching the Next WaveDialogic Inc.
A presentation by Pamela Clark-Dickson, Practice Leader of Digital Communications and Social Networking at Ovum, from the London Dialogic Application 2 Innovation (A2I) Summit, collocated with TechXLR8.
The way in which consumers communicate has changed iteratively and irrevocably since the turn of the 21st century. Today, the focus is shifting from smart-phones and social media to automation of communications via artificial intelligence and chat bots. This session explores the next wave of convergence between AI, Chat bots, IoT and customer engagement.
TOP MOBILE APP DEVELOPMENT TRENDS OF 2021Imbibe Tech
Within the last decade, many tech. industries are making their ways into our lives. One of them is the ever evolving mobile app development industry.
Both the users and app developers are hitting the jackpot today as the mobile development industry is continuously growing and apps are becoming better day by day, thus making our lives better.
Software Development: The Top 10 Trends Of 2020 and BeyondTechGuru17
Tough or not, to see what lies ahead in the software development environment, we look deep into the new year. It is time for organizations to catch a glimpse of the vision for where software R&D practitioners are bringing technology with 2019 on the books and 2020 kicking off. Here are ten developments in software development that we expect will take over the industry in 2020. Stick until the end and know more about the big Software development trends of 2020 and beyond.
Web Scraping reveals top tech trends and company’s media mentions in 2017PromptCloud
To understand the tech landscape and its coverage in 2017, we deployed our in-house web crawler to extract the article titles from two popular outlets and performed text mining on the dataset to uncover the top buzzwords, companies and products.
In December 2016 research firm NextMarket Insights surveyed over 140 smart home industry executives to better understand the state of the industry, the biggest hurdles, successes and what they expected in 2017.
Canned Intelligence - Voice assistants in GermanyRené C.G. Arnold
Back in 2010, Siri, Apple’s voice assistant, was the first of today’s popular systems to be introduced. Amazon and Microsoft followed in 2014 with Alexa and Cortana respectively. In 2016, Google introduced Google Assistant. Samsung’s Bixby is the most recent major voice assistant and was introduced in 2017. Due to short product cycles and regular software updates, the five companies can draw on an enormous number of consumer devices that feature the respective voice assistants. The figures below refer to the number of devices available to consumers globally that enable them to use voice assistant software. But how many consumers in Germany have got a voice assistant at home? How many actually make use of it? And what are the prevalent usage patterns? All these questions are addressed in the present research brief. To this end, we conducted a survey of 3,184 consumers in Germany and 20 semi-structured interviews with individual consumers of whom 11 were using voice assistants.
Consumer Technology - Social Listening in a Rapidly Changing IndustryBrandwatch
In our Consumer Technology Report, online conversations are synthesized into relevant insights to understand the current state of the consumer tech industry. Specifically, this report includes:
- The Consumer Technology Social Index
- The Brand-Audience Relationship
- Demographic Analyses of Technology Consumers
- Brand Monitoring Within Product Sectors
- Insights into Consumer and Brand Language
Open Source Insight:GitHub Finds 4M Flaws, IAST Magic Quadrant, 2018 Open So...Black Duck by Synopsys
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Presentation at Channel Connect 2018 (October 3, 2018)
In the last three years, CPaaS has emerged as one of the fastest growing segments within business communications. Integrating real-time voice, video and messaging communications into web and mobile applications, CPaaS has proven to be disruptive across verticals like transportation and hospitality. Discover how leveraging CPaaS technology helps businesses reinvent customer engagement. In this panel, you'll learn how CPaaS redefines engagement with clients, sales partners and employees, improves customer experience, automates business processes - while creating stickier customer relationships.
Second-Wave Mobility: How Mobile-Native Communications Enables the Virtual Wo...Raúl Castañón Martínez
Consumer-driven mobility has led employees to rely increasingly on mobile devices for business purposes. A significant volume of business communications is now conducted on mobile devices, but the lack of integration between mobile networks and enterprise IT systems means mobile and traditional business communications sit side by side, with IT managing them as separate entities. These limitations can impact the user experience and open the door to privacy, compliance and security risks. We look at how cloud-based, mobile-native communications is influencing the emergence of second-wave mobility and the implications this will have.
The hype created by major players like Facebook and Microsoft has put the spotlight on smart bots. We look at their use for customer engagement and improving business workflows and what this means for IT.
Mobile APM Comes of Age as Continuous Improvement of the End-User ExperienceRaúl Castañón Martínez
Monitoring the quality of the mobile end-user experience is becoming increasingly relevant, but represents a unique challenge for IT due to the wide range of variables across devices, networks and platforms that are involved. Vendors are introducing new approaches to address this challenge; their capacity to influence the end-user experience will determine who comes out on top.
451 Research projects that the number of mobile apps downloads will increase to almost 50 billion by 2017. While paid apps downloads continue to grow, a larger percentage of total downloads are free apps, this represents a challenge for developers and publishers.
The Web is full of headlines that claim almost all app store revenue now comes from in-app purchases within free apps. But like much of what appears on the Internet, it is necessary to take a closer look at the numbers, to better understand the story.
Infographic with key statistics on the mobile communications market in Latin America for 2013. Mobile operators are turning to data services to increase revenues and offset declining voice ARPU.
Instant SMS: Bringing SMS to the next phase and increasing service revenuesRaúl Castañón Martínez
This presentation aims to share our analysis of recent developments for Mobile Instant Messaging services and the opportunities for both Instant SMS and Mobile Portal IM service for operators in Latin America. This is from a conference I delivered at the IBC Mobile Messaging & VAS Americas 2007.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
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Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
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GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
1. Enterprise Use Cases for Speech
Technologies
SpeechTEK 2017 - Washington, D.C. – April 2017
2. 2
D204 - PANEL: Enterprise Use Cases for Speech
Technologies
451 Research survey data shows that consumers are increasingly adopting connected devices
and applications, such as Amazon’s Echo and virtual assistants such as Cortana and Siri. We
expect these trends to extend into the enterprise.
This session looks at specific use cases that represent near-term opportunities where speech
technologies transform the user experience and redefine how organizations create and deliver
value.
Key challenges for adoption of speech-enabled devices and applications in the enterprise are
identified.
3. 3
D204 - PANEL: Enterprise Use Cases for Speech
Technologies
Moderator: Raul Castanon-Martinez, Senior Analyst, Workforce Productivity and Compliance,
451 Research
Panelists:
• Jordi Torras, Founder & CEO, Inbenta
• Dan Reich, Co-Founder & CEO, Troops
• Alok Pant, CEO, Unvired/Chyme
• Tony Lucas, Co-Founder & CEO, Converse AI
• Paul Tepper, World Wide Head, Cognitive Innovation Group, Nuance Communications
4. 4
Topics
• What is the current status of speech-enabled apps and bots in the enterprise?
• Are enterprises showing interest in speech-enabled bots and apps?
• What value does speech add to enterprise bots and apps?
• Is there an opportunity for speech-enabled devices like Amazon Echo or Google Home in
the enterprise?
• What are the key challenges for speech-enabled bots and apps in the enterprise?
• Have you deployed speech-enabled apps and bots? What use cases are early adopters
interested in?
• Q&A
5. 5
Adoption of
connected smart
home products
continues to grow
The smart home market has grown over the past year.
According to 451 Research’s VoCUL survey 25% of
respondents say they have at least one type of smart home
device. More than a third plan on buying a new type of
smart home product; the average buyer expects to
purchase as many as three devices.
Source: 451 Research “Smart Home Market Gaining Steam” (December 2016)
6. 6
Will the emerging
smart speaker
category expand
into the enterprise?
A relatively newer way of interacting with smart
home devices is voice control. This has become a
hot topic in the industry since the launch of the
Amazon Echo smart speaker. We expect the
release of Google Home will accelerate consumer
interest.
Source: 451 Research “Smart Home Market Gaining Steam” (December 2016)
7. 7
Digital white boards
could open the door
for speech-enabled
apps and bots in the
enterprise
Collaborative white boards are a hot topic, as exemplified
by Cisco being presented with the 2017 Best of Enterprise
Connect award for Spark Board. Other vendors with digital
white boards are Google Jamboard, which integrates with
G Suite; and Microsoft Surface Hub, which features built-
in apps like Windows 10 and Skype for Business.
8. 8
Smartglasses and
other types of
wearable devices will
require speech-
enabled apps
Smartglasses are evolving into self-contained, fully loaded
computers that allow users to perform any task they
typically do on a tablet or laptop, but with additional AR,
VR and mixed-reality overlays. The additional capabilities
will enable a number of unique hands-free, body-position-
independent value propositions.
What are bots and why now?
Bots operational definition: Services that perform tasks based on predefined rules and in some cases artificial intelligence (AI) that users interact with via a chat interface.
What we are seeing now is largely the result of advances in AI technologies such as natural language processing (NLP) and voice recognition that are coming together to enable 'smart' bots.
Kristen: can we introduce here the technologies in the Kore platform, I’m thinking specifically NLP
What are bots and why now?
Bots operational definition: Services that perform tasks based on predefined rules and in some cases artificial intelligence (AI) that users interact with via a chat interface.
What we are seeing now is largely the result of advances in AI technologies such as natural language processing (NLP) and voice recognition that are coming together to enable 'smart' bots.
Kristen: can we introduce here the technologies in the Kore platform, I’m thinking specifically NLP