The document compares the key differences between a mission statement and a vision statement. A mission statement defines an organization's purpose and objectives in addressing customer needs and values. It answers what the organization does and who it serves. In contrast, a vision statement communicates where the organization aims to be in the future. It inspires employees by describing a hopeful future state and shapes their understanding of the organization's purpose. While a mission statement may evolve over time, a vision statement should remain stable as it defines the organization's foundational goals.