This document summarizes a webinar for the Michigan Primary Care Transformation Demonstration Project. It lists the attendees of the webinar and recognizes practices that have achieved URAC accreditation or provided appreciation. It outlines quality metrics and goals for care managers, such as engaging patients in care management. It also announces upcoming training events for care managers and practices in July and a challenge to enroll new patients. Time is allotted at the end for open discussion.

1. Michigan
Primary Care Transformation
Demonstration Project
June 12, 2013
Webinar

2. A Bit of Levity…Self Management
 If you haven't seen this video, don't miss it. You'll
recognize the conversation.
http://dailyoftheday.com/its‐not‐about‐the‐nial/
…
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3. Who’s On Today’s Call?
 Kelly, Sandra, Beth, Dr. Juocys
 Pam New
 Dr.Lucas
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4. Who’s On Today’s Call?
 Anchor Bay Clinic
 Lori, Angela
 Christina, Cindy
 Deb Slocum
 Dr. Hames
 Michelle, Kristi, Pam Dr. Stephan
 Katy Everingham, RN
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5. Congratulations:
URAC Accreditation!
 Country Creek Family physicians
• Shalija Rastogi, MD: Board Certified in Internal
Medicine
• Al Juocys, DO: Diplomat, American Academy of
Family Physicians
• Jill Ellsasser, PA‐C: Board Certified Family Physicians
• Kelly Montague, RN, Hybrid Care Manager
• Sandy Population Management
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6. Note of Appreciation
 Hampton Medical
 Anchor Bay Clinic
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7. Physician Engagement in MiPCT
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8. Year One: Pay for Performance
 Release anticipated in mid to late June
 Data being reviewed
 Quality scores undermined due to
practices not using patient registry
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9. Year Two: Quality Metrics
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 HEDIS scores

10. Year Three: Quality Metrics
 Depression
 Self management
 ADD/ADHD
 Asthma
 Ambulatory Sensitive Admissions
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11. Care Manager Reminder
 Outreach attempts to engage patients in care
management that were not successful (did not
result in a patient receiving care management
services during the quarter) are non‐billable
 Coordination or other work that took place on
behalf of the patient, but in which the patient was
not directly involved (i.e., did not receive an in‐
person or telephone service that quarter) is non‐
billable
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12. Sharing Activities: Teams
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13. Team Learning Events
 Compulsory attendance of practice team members
 Required component of MiPCT practices
• July 13, 2013 8:30am‐1pm
• July 20, 2013 8:30am‐1pm
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14. Care Manager’s Learning Event
 Compulsory attendance of care managers
 Required component of MiPCT practices
• July 12 from 8:00am‐1pm
• Madison Heights
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15. Lansing Event
 MiPCT Complex Care Management training, there
will be a CCM course June 17‐20, 2013.
Registration is available at the following link:
https://jodyooo.wufoo.com/forms/june‐1720‐
2013‐mipct‐ccm‐training‐course/
 Watch the www.mipctdemo.org website for other
Summer 2013 CCM Training dates
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16. Care Manager Training
 Complex to be online after testing is complete
 Moderate various opportunities
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17. Spotlighting Practices
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18. Physician Engagement
 PCP involvement with care managers
 PCP involvement with care team
 Number of patients referred by PCP
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19. June: 20 Days Ultimate Challenge
 20 new Blue Cross patients enrolled
 10 new Blue Care Network patients enrolled
 20 new Medicare/Medicaid patients enrolled
 ~ 50 new patients
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20. Priority
 Face to face
 Telephonic
 Web visits
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21. Open Discussion
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