Ministro Consultancy Services is a venture providing IT and business process outsourcing services founded by professionals with experience in diverse industries. It aims to achieve high quality standards for clients through experienced staff and innovative solutions. The company offers a range of outsourcing services including recruitment, customer support, technical support, and IT infrastructure management with a focus on developing strong, long-term client partnerships.

2.  Ministro Consultancy Services is venture by professionals who bring
along rich experience from diverse industries like IT, HR Consulting and
BPO Services.
 We bring along relevant experience and strive to achieve quality
benchmarks of our esteemed clients.
 In this maturing outsourcing market where both clients and vendors are
becoming increasingly adept at understanding the fundamentals needed to
develop an everlasting relationship, we offers you a partnership that goes
beyond merely providing a solution.
 Spurred on by the goal of creating new business processes and innovative
models to help our customers gain new levels of efficiency, differentiation,
and flexibility, Ministro Consultancy services offers you Total Outsourcing
Services (TOS).

3. VISION
To provide IT & ITES Services, and in doing so, cultivate a vital and growing Company.
MISSION STATEMENT
To respond to industry’s needs for IT & ITES services, Training and HR consulting,
using creativity, flexibility and technical expertise in performing simple or complex
analyses and services with total focus on customer satisfaction and quality
workmanship.
CORPORATE VALUES
Respect: we believe that people are our most valuable assets.
Integrity: we apply the highest ethical, moral and professional standards in our
conduct.
Excellence: we are passionate about delivering results.
Innovation: we constantly look for ways to do things better.
Teamwork: we are a community with diverse strengths working together to achieve a
common goal.

4. ◦ BPO Services
◦ IT Infrastructure Management
Services

5.  We believe that the best approach to deliver effective
recruitment services is to use competent recruitment and
selection methodologies, take a meticulous and focused
approach for each skill, and to have dedicated recruiters,
trained and knowledgeable in the skill sector that they serve.
 Our research based approach ensures that we understand the
business that the organization is in, the work culture, the details
of the job, and the prospective executive's profile, to enable us
to search suitable profile for the impending position, thus
minimizing the risk of a mismatch.
 We would then monitor and discuss the progress at each stage
of the recruitment process both with the client and candidate.
Where relevant, we would interface with the client, to iron out
issues and concerns, at both ends, to pave the way for a
common meeting ground, including salary fixation, other terms
and joining formalities.

6. ◦ (BPO) is a broad term referring to outsourcing in all fields. A
BPO differentiates itself by either putting in new technology or
applying existing technology in a new way to improve a
process.
◦ Business Process Outsourcing (BPO) is the delegation of one
or more IT-intensive business processes to an external
provider that in turn owns administers and manages the
selected process based on defined and measurable
performance criteria. Business Process Outsourcing (BPO) is
one of the fastest growing segments of the Information
Technology Enabled Services (ITES) industry.

7.  Customer Support Services
 Our customer service offerings create a virtual customer
service center to manage customer concerns and
queries through multiple channels including voice, e-
mail and chat on a 24/7 and 365 days basis.
 Technical Support Services
 Our technical support offerings include round-the-clock
technical support and problem resolution for OEM
customers and computer hardware, software,
peripherals and Internet infrastructure manufacturing
companies. These include installation and product
support, up & running support, troubleshooting and
Usage support.

8.  Service Oriented Architecture
 Secure Wireless / Wi Max Deployment
 Architect, Integrate and Manage IT infrastructures
 Integration of Software and Hardware components
 Integration of Network Security products
 Online Marketing and Promotional Services

9.  Our experience and the knowledge about the process
 We have an experienced members who understand the work well.
 Very firmly belief in establishing a strong relationship with our
clients
 Strict compliance to norms of the clients
 We exist to help!!

10. Ministro Counsultancy Services
#106, Second Floor
Amrutha Business Complex
Ameerpet
Hyderabad- 500016
Andhra Pradesh – INDIA
Phone: 040-64558801
Email: Info@micoserve.com