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Why ICCS?
•A basic search for domestic call center or
a call center in Delhi will generate about
50 names at least. Thus, even if you are
convinced that you must outsource an
important functionality of your business
to a Delhi based BPO, selecting the right
call center remains an intricate challenge.
•ICCS, at every step, intends to make
your task easier & thus at this stage we
present to you a few reasons that shall
enable decision making.
•The basic motive of ICCS is to make your tasks easier and help
you in decision making.
•They justify the amount which clients pay for their work.
•Removing the complications from the business modules they try
to generate good revenues.
•While shaping the business for any client they try to create an
immersive and a rich practical experience.
•ICCS is a team of confident and
motivating people who are aligned and
committed towards their work.
•They have something extra to develop
people’s dynamism.
•They are creative and have good
corporate understanding to find perfect
solutions.
•ICCS is improving day by day. They are
trying to reach heights. They have team
spirit. Research, innovation and solution
are the key words of ICCS.
•Facets like automated call
desks, robust power supply
structures & backup
capabilities, high speed
uninterrupted connectivity,
capability of Sap integration,
data base management, IVR
deployment and more
empower us to claim
precedence when it comes to
infrastructural or technical
strength.
•Physical data security & online
information security are both
allotted due relevance at ICCS.To
this end, at every layer we have
access controls, employees need
authorizations before they can
retrieve vital info, there are regular
audits to confirm maintenance of
security standards & of course
there are the firewall protection
measures.
Corporate Office
Insight Customer Call Solutions LTD.
FB/B-1 Ext Mohan Co-operative Industrial
Area.
New Delhi - 110044
Tel: +91 11 49920000
Fax: +91 11 46063540
Email: info@iccs.in
Branch Office
Insight Customer Call Solutions
LTD.
Noida office Address C-133
B,Sector 2
Noida -201301
Email: info@iccs.in
http://www.iccs-bpo.com/

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Business process services www.iccs-bpo.com

  • 1.
  • 2. Why ICCS? •A basic search for domestic call center or a call center in Delhi will generate about 50 names at least. Thus, even if you are convinced that you must outsource an important functionality of your business to a Delhi based BPO, selecting the right call center remains an intricate challenge. •ICCS, at every step, intends to make your task easier & thus at this stage we present to you a few reasons that shall enable decision making.
  • 3.
  • 4. •The basic motive of ICCS is to make your tasks easier and help you in decision making. •They justify the amount which clients pay for their work. •Removing the complications from the business modules they try to generate good revenues. •While shaping the business for any client they try to create an immersive and a rich practical experience.
  • 5. •ICCS is a team of confident and motivating people who are aligned and committed towards their work. •They have something extra to develop people’s dynamism. •They are creative and have good corporate understanding to find perfect solutions. •ICCS is improving day by day. They are trying to reach heights. They have team spirit. Research, innovation and solution are the key words of ICCS.
  • 6.
  • 7.
  • 8. •Facets like automated call desks, robust power supply structures & backup capabilities, high speed uninterrupted connectivity, capability of Sap integration, data base management, IVR deployment and more empower us to claim precedence when it comes to infrastructural or technical strength.
  • 9. •Physical data security & online information security are both allotted due relevance at ICCS.To this end, at every layer we have access controls, employees need authorizations before they can retrieve vital info, there are regular audits to confirm maintenance of security standards & of course there are the firewall protection measures.
  • 10. Corporate Office Insight Customer Call Solutions LTD. FB/B-1 Ext Mohan Co-operative Industrial Area. New Delhi - 110044 Tel: +91 11 49920000 Fax: +91 11 46063540 Email: info@iccs.in Branch Office Insight Customer Call Solutions LTD. Noida office Address C-133 B,Sector 2 Noida -201301 Email: info@iccs.in http://www.iccs-bpo.com/