Researchers at UC Santa Cruz and Electronic Arts used machine learning to analyze telemetry data from Madden NFL 11 to identify which gameplay features impacted player retention. They extracted features from play-by-play summaries of over 25,000 players and used regression models to predict number of games played. Analyzing the models revealed that play diversity, online franchise wins, running plays, and sacks increased retention while sacks allowed, peer quits, and actions per play decreased it. This informed changes like simplifying playbooks to improve new player experience.