The document describes a new training process implemented by GoEngineer using Mindflash software. The old training process involved PowerPoint presentations and tracking completion on spreadsheets, with no way to measure knowledge retention. The new Mindflash-based process allows creating trainings with interactive content like videos and quizzes. It provides reporting on retention at both the group and individual level, allowing for more customized training plans. Initial benefits have been faster knowledge retention, more time for coaching, and more accurate training for sales reps.

1. Mindflash
November 2013

2. GoEngineer
Product Design Solutions built around
SolidWorks, Stratasys, Altium, CAMWor
ks, and Agile PLM
25+ years of supporting clients
Thousands of customers in multiple
Industries
JumpStarts™ to lower the
cost, risk, and time to go live with
technology
18 Customer Training Centers

3. Who am I?
Tyler Haggin from GoEngineer
Inside Sales Manager
Renewal Team Manager
Onboarding Trainer

4. Training Challenge
•
Because what we do can be complicated, the
onboarding process and continuous education
processes are difficult.
•
Sales Reps in different states that need remote
training.

5. Old Process for training
Create PowerPoint presentations, send them to Sales
Reps, then call them and walk them through training;
or do an online meeting and show the presentation.
Then track training completion on an Excel
spreadsheet.
No way to track retention of knowledge, just completion
rate

6. My New Process for Training
Create PowerPoint Slides with content
Upload to Mindflash
Add video(s)
Add quiz(zes)
Invite to training through Yammer

7. Available Reporting by Group

8. Available Reporting by Individual

9. Mindflash Benefits
Create trainings with interactive content to make it easier
to understand, invite users, get reporting based on
retention and create a more customized training plan for
the individual.
Immediate benefits have been:
Faster retention of knowledge – Average scores of 2 week test
up 6% to 92%.
More open time for me to spend time coaching/training – On
average 10 hours a month extra
More accurate/customized training plan for all sales reps