Microsoft Dynamics 365 Commerce and Teams - Part I
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Microsoft Dynamics 365 Commerce and Teams - Part I
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Microsoft Dynamics 365 Commerce and Teams - Part I
- 3. MS Dynamics 365 Commerce and Teams – Part I 3 • Juan Rafael • Technical Manager Dynamics 365 F&O + CE + Commerce • @jlc_rve
- 4. Industries in Transition Industries in Transition
- 5. Demo × Play Video: https://youtu.be/gbHNb-N3uAY
- 16. Thanks! Any questions? You can find me at: @jlc_rve Jlc_rve@live.com 16
Editor's Notes
- Digital disruption is forcing every company and industry to reimagine themselves. A huge part of this transition is about reinventing how businesses engage with their customers, their businesses processes and how they take advantage of data and intelligence. Take for example the Retail industry is a great example of an industry reinventing itself with new customer experiences integrated across marketing, online sales, in-store sales, and merchandising. And manufacturing is truly innovating with streamlined production and ‘connected products’. With advances in technology we are seeing the focus of healthcare moving from disease control and management to proactive wellness. Financial services is seeing the end of bankers’ hours - as consumers demand access to their funds 24X7, from any location, and from any device. Move on to the next slide.
- Explain the evolution of CRM from 1950s-1960s the mainframe era. 1980s the Database Marketing Late 1980s the CRM, and Early 1990s the ERP and SFA (Sales Force Automation) software Late 1990s the CRM goes online 2000s The SaaS based applications of Microsoft CRM 2010s – present the Dynamics 365 Business Applications
- Dynamics 365 Commerce is an end-to-end retail solution delivering unified commerce across all channels encompassing sales, mobility, intelligence and productivity to help retailers and workers achieve more in a cloud-first, mobile first way. But Commerce also adjusts to your business needs, with flexible deployment options, D365 Commerce is able to deploy in the cloud, on premise or as a hybrid option for customers in remote locations. As a SaaS Solution it is infused with intelligence, extensible to your business needs and always up to date to drive innovation to improve productivity, operations and business outcomes.