India follows a three-tier governance system with central, state, and local levels. At the central level, there is Parliament consisting of 550 MPs, each representing approximately 22 lakh people. At the state level, there are state assemblies with 4500 MLAs, each representing around 2.2 lakh people. Locally, there are about 2.5 lakh gram sabhas representing around 4000 people each and 10,000 wards representing around 20,000 people each. The document discusses using a mobile app and website to help citizens report issues around basic services to the appropriate local representatives, in order to increase accountability and highlight areas needing attention.