Mick Ward - Head of Commissioning, LCC
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Healthwatch Leeds aims to make Leeds a healthy, caring city where residents can influence their health and well-being. Its goals are to have health and social care services influenced by consumer voices, champion consumer issues at board meetings, and be an effective brand that develops relationships with providers and commissioners to give residents choices. It also wants to demonstrate engagement with all residents and retain volunteers as it transitions from LINk.
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Mick Ward - Head of Commissioning, LCC
- 1. Leeds Healthwatch England private meeting Rob Kenyon: Leeds City Council 5th December 2012
- 2. It so big you can [only] see it from space… after Sir David Nicholson NHS CB CEO
- 5. Vision for Healthwatch Leeds Leeds will be a healthy and caring city where children and young people, adults and communities are able to make a real difference to their health and wellbeing.
- 6. Outcomes for Healthwatch Leeds • Health and social care services are demonstrably influenced by the impact of the consumer voice, co-ordinated through Healthwatch Leeds and measurable outputs can be achieved. • A strong consumer voice for health and social care is effectively championed at Health and Wellbeing Board meetings. • Healthwatch Leeds is recognised as an effective and inclusive brand, championing health and social care issues and best practice. • Healthwatch Leeds develops strong and effective relationships with commissioenrs and providers of health and social care. • Through Healthwatch Leeds, residents of Leeds have straightforward access to the support, advice and information they need to give them choice and control about health and social care services.
- 7. Outcomes for Healthwatch Leeds • Through Healthwatch Leeds residents of Leeds feedback on improved customer experiences of health and social care services and greater satisfaction in health and social care provision. • Healthwatch Leeds can demonstrate appropriate engagement techniques and accessibility towards all residents of Leeds including children, younger people, adults, older people and carers. (This will need to include individual representation and engagement of representative groups). • The LINk volunteers that choose to migrate to Healthwatch Leeds are retained, new volunteers are actively recruited and leadership opportunities and development for volunteering is provided in the context of public and patient involvement. • It is easier for people and communities to be involved in health and social care services, for example membership of Foundation Trusts and Patient & Public Involvement Groups.
- 8. Model for Healthwatch Leeds
Editor's Notes
- Most scientists now agree it's the "smoking gun" -- evidence that a huge asteroid or comet indeed crashed into Earth's surface 65 million years ago causing the extinction of more than 70 percent of the living species on the planet, including the dinosaurs. The Chicxulub crater ( -shə-loob; Mayan pronunciation: ) Health & Social Care Act come into force April 2013 • To safeguard its future the NHS needs to change to meet the challenges it faces – only by modernising can the NHS tackle the problems of today and avoid a crisis tomorrow. • The Health and Social Care Act 2012 puts clinicians at the centre of commissioning, frees up providers to innovate, empowers patients and gives a new focus to public health. Healthwatch has a role to play in helping people understand the system, how to have a say about the quality of care, and how to get involved: no decision about me without me
- Professor Sir Bruce Edward Keogh National Medical Medical Director of the NHS Commissioning Board Of course we already do DIY healthcare: look after diet, exercise, drugs alcohol, and some DIY sickcare: OTC medication, some injections: Eg diabetes, Tinsiparin etc… Healthcare navigator
- This work is made up of three interconnected strands which are being implemented together: 1. Risk profiling: Identifying people who are more likely to need hospital or long-term care in the future, so we can target them with more intensive support at an earlier stage, to reduce this risk. 2. Health and adult social care teams working more closely together: GP practices, community health and social care staff working together in a more co-ordinated way to reduce the number of different professionals an individual needs to see, and create a more streamlined approach, both for people using services and those who provide them. 3. Self-care – a joint approach to helping people help themselves: Staff, people who use services, their families/carers and community organisations working in an equal partnership to make sure people have the right tools and information to better manage their condition and live as independently as possible.