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MICHELLE_Halford_Cv
- 1. MICHELLE HALFORD Home address: 33 Grove Crescent Luddendenfoot HX2 6NP Telephone: 01422 256507 Mobile: 07881 294931 E-mail: MHalford88@hotmail.co.uk Date of birth: 06/05/1988 Nationality: British PERSONAL PROFILE I’m an analytical and practical person, I work to the best of my ability to provide consistently high standards and have a proven record of providing exceptional skills in leadership as well as excellent communication skills. I have high-quality skills in reception, problem solving, computer skills, people skills and the ability to work well with a team within a strict deadline. I am now seeking to develop my career and further my skills. EMPLOYMENT HISTORY Microsearch Laboratories 2013 - Present Team Leader RESPONSIBILITIES • Organize the team. • Ensure that goals and objectives are perceived as attainable. • Provide necessary business information. • Follow through on action assignments. • Report team progress and decisions made to the laboratory manager. • Give guidance to team members. • Assure that each member receives team-based recognition. • Helping with training and development • Completing paperwork • Handling complaints (from both staff and customers) • Ordering stock for company • Coordinate with customers as necessary • Ensure that any retests / additional tests on retained samples are set up promptly. • Ensure that daily temperature monitoring, pipette & balance checks and environmental monitoring are completed. • Participate in customer visits and ACHIEVEMENTS • Familiarize the team with the customer needs, specifications, targets, techniques and tools to support task performance. • Assure that the team addresses all relevant issues within the specifications and various standards • Provide necessary business information. • Serve as meeting manager or chairman. • Help keep the team focused and on track. • I have extensive management experience including shift management and training and coaching of new staff members. • Organization of daily shelf life analysis and subcontract samples. • Involved in quality improvement projects.
- 2. external audits • Ensure that all quality and safety requirements are adhered to be each member of the team. 2006 - 2013 Microbiological food analyst & Laboratory administrator RESPONSIBILITIES • My responsibilities are testing food for a range of bacteria using aseptic techniques. • This includes microbiological testing of finished products, raw materials, frozen, chilled, ambient, solid or liquid samples as well as, environmental, hand or surface swabs and water analysis • I have undergone and completed extensive microbiological analyst training and I am now a fully trained Food Analyst, which is accredited by UKAS • Complete all work to a high quality and within strictly laid out timelines • Use special software to input data for over 150+ clients on a daily basis, outlining aspects of analysis undertaken • Provide training and support for new starters • Be first point of contact for clients and revolve problems by phone and email on a daily basis ACHIEVEMENTS • I am a qualified microbiological food analyst • Within my time at Microsearch I have consistently worked hard and efficiently within a team and as an individual to complete jobs to a high standard, against a strict timeline • Gained recognition for providing exceptional customer skills as well as for my communication and decision making abilities • I have been selected to demonstrate our processes during audits, representing my team to display that we are meeting all required standards • I have also received a commendation for initiative and hard work Friendly Animal Clinic 2005 - 2006 Assistant and Receptionist RESPONSIBILITIES • Managed the company diary to provide an organsied and smooth running daily order for consultations, surgery and visits • Managed accounts to ensure payments were made in a timely manner • Managed finances including payments made by various methods, petty cash, making invoices and receipts • Assisted the vet in consultations and operations • Made and received phone calls ACHIEVEMENTS • I have developed professional relationships with clients and the general public • Provided excellent customers service even in challenging situations • Gained significant experience in dealing with accounts and payments
- 3. dealing with general queries, appointment booking, complaints and new clients • Cared for the animals before and after surgery EDUCATION Institution Qualifications gained Huddersfield Technical College 2004 – 2006 BTEC National Diploma Animal Management Triple Distinction gained The course consisted of work experience, theory and examinations. The course involved several units including science, husbandry and welfare of animals as well as studying more specific aspects of the industry such as a specialist project, animal health, animal biology, nutrition, practical animal handling and husbandry, behavior, animal nursing, pet store management, aquatics and exotics, ecology, estate skills, grooming, wildlife rehabilitation and Management, management of animal collections, biochemistry and microbiology and anatomy, physiology and Business studies The Ridings School, Halifax 1999 – 2004 GCSEs: B-Cs Gained Mathematics Science English Language English Literature ICT Physical Education Religious Education INTERESTS & ACTIVITIES I adore spending quality time with my husband and son. I enjoy swimming, walking, horse riding and going to the gym. I also like to spend time socialising with friends and family. I have a keen interest in Art and Media. REFERENCES