Valerie Russell has over 15 years of experience in nursing and healthcare management. She has worked in both the NHS and private care sectors, managing residential homes and acting as a regional nurse/manager. She is competent in managing complex caseloads, meeting deadlines, and delivering high quality, compassionate care. Russell strives to continually improve her knowledge, gain new qualifications in management, and make positive changes for patients.

1. Valerie Russell
Trowbridge, Wiltshire, BA14
Personal Profile
Competent; highly motivated; thrive in complex caseloads whilst working to deadlines; compassionate and a
dedicated person; works to high standards; delivering equality and quality care to patients and residents. I have
gained valuable experience working both in the NHS and Private care, working within fast paste environments,
meeting deadlines, managing own caseloads whilst prioritising and implementing care needs holistically. I thrive
in troubleshooting scenarios and turning difficult situation; bringing about positive changes. Being efficient and
goal driven I strive and encourage team work with an ‘open door’ approach listen to all staff members ideas and
encourage where possible to provide updates and implement new solutions to create a tighter workforce. Have
been managing audits, risk assessments and knowing my own limitations along with staff’s, I seek out answers
and resources to provide efficient standards of practice.
Whilst working as a Registered Home Manager I have managed complaints, suggestions and feedback within a
timely efficient manner; ensuring that everyone is listened too, writing up complaints, followed by solution and
outcome ensuring all staff are aware and the person who has made a complaint has received within 48hours
reply. Since doing this complaints have dramatically reduced and receiving positive feedback. I have recently
been accepting Fast Track residents ensuring families are involved in viewing the home before accepting
providing information of staff ratio and running of the home. Managing audits and ensuring all staff are up to date
with appraisals and supervisions. Putting together induction packs with resources and breakdown for new carers
to ensure they work towards their Care Certificate and allocating mentors to guide them throughout. Recognising
staffs qualities and drive within their work and promoting them where possible; providing support and guidance.
Whilst working with Medco I was given a job offer for a cosmetic company becoming a registered manager; I
would help there in the afternoons after my patient visits. In my spare time I wrote up protocols, assessments and
plan of actions. The clinical ward documentations needed updating, I would re-organise and re-writing protocols.
Worked closely with CQC advisor (attended a CQC training day 24.09.2013), implementing complaints
procedures, Adverse Drug Reaction protocols and Clinical Incidences. I recognised areas I was weaker at and did
self training online and researching in my spare time to be up to par with current regulations and legislations.
However the new job to-be became unstable and reluctant for change; even though the outcome was negative I
have gained valuable experiences within the areas of management and thrive to make a change for patients in all
aspects of care and needs. Throughout my career from being a student to present, I thrive in gaining further
knowledge especially in areas where I felt less confident.
Areas of Experience:
Audits | Creating medication updates for care plans | Residential Care
Autoimmune treatment | Research Nurse | 1 month Management

2. Community Nursing | Accident and Emergency | Cardiac/Cardiothoracic Nursing
General Nursing | Health Promotion | Training Patients to Independence
Education and Qualifications
2005 – 2008 London South Bank University
Diploma of Higher Education, Nursing, Adult Branch
2004 – 2005 Bexley College
Access to Nursing Level 3 Credits 24 Level 2 Credits 18.
2003 – 2003 Swansea College
Pre-Access Course to Nursing - Passed June 2003
Professional Development:
Currently completing Level 5 Management course
29/04/2015 - Safe Medication of Medicines in Care Homes, Lead by CQC
24/09/2013 – Understanding the requirements for CQC, planning and implementing
05/09/2013 – Leading on Child Protection - SAFECIC
06/03/2013 – Standard Child Protection - SAFECIC
04/02/2013 – ACS (Acute Coronary Syndromes) – Diagnosis and Management
21/01/2013 – ERT (Enzyme Replacement Therapy) treatments
21/01/2013 – Eprex Training – treatment for psoriasis and training patients
13/12/2012 – CAMMS 03409 and Medical Research Network in relation to clinical Studies
25-27/05/2011 3 Day emergency Department, Patient Assessment & continuous monitoring course
28/04/2009 – Intravenous Therapy – Adult Standard
12/11/2009 – Syringe Driver training
16/11/2009 – Tracheostomy Study Day
26/11/2009 – Catheterisation and Catheter Care
04/12/2009 – Haemodynamic Study Day
Work Experience
June 2015 Avon Care Homes - Bybrook Nursing Home - Bybrook
House
Registered Home Manager
• Managing 24 bedded home - ensuring the home has all
relevant protocol, policies and documentations that are up to
date and meet the updated legislations to comply with CQC
• Ensuring all staff have relevant documentation supporting
their roles and requirements
• Ensuring training Matrix, Supervisions, Appraisals are in

3. place along with health and safety audits
• Ensuring that residents are safe at all times, implementing
medication forms, falls risk assessments, bed rail consents
and assessments to support their needs
• making sure all equipment is safe to use along with
connecting items; removing and supplying new equipment
should it be needed
• Creating folders that are easily accessible to staff and
residents should they wish to know more about Safeguarding,
DOLS, policies etc
• Organising the kitchen staff and making sure all the allergens
are visible and auditing is correct and up to date liaising with
the kitchen manager
• Advertising for staff and interviewing; following the correct
procedures if they are suitable for the job along with
forwarding information for DBS checks
• implementing feedback and suggestions for all staff and
residents to comment
• have an open door policy for all persons that enter the home
or are within the home
• Liaising with councils, CHS Fast Track residents, CHC and
FNC
• creating information for staff to easily understand and follow
person centered care plans that are in the best interests of
residents, giving different scenarios of a type of resident they
would need to write about
• Organising complaints folder and replying to such complaints
During one month cover Four Seasons Morecambe Bay Care Home
Deputy Manager /Assistant Manager
• Currently a Deputy Manager, stepping up in absence of
manager,
• Assisting the home Manager in the day to day running of a 87
bedded nursing / EMI home. Ensuring compliance with
company policies and procedures at all times, complying with

4. the requirements and standards expected by CQC and the
terms of the certificate of registration.
• CQC- Understanding of CHC process. Able to provide
evidence to support decision making. Clinical decisions-
recognising changing needs and consulting social services,
families in a timely manner
• Ensuring that the bed capacity was in line with the budget
expectations
• Managing the budget to ensure reduction/management of
overheads.
• Ensuring care plans and all service user files met with CQC
requirements.
• Managing HR issues and customer complaints
• To reduce the huge cost of agency staff which was a major issue
• To improve the reputation of the home within the area and also
within the local authority, contract monitoring team and CQC.
• Ensure all audits were completed and the home was compliant with
company expectations
• Reporting to the Regional manager and attending meetings when
required.
• Dealt with customer service issues which had been on -going
• Met the local authority Contracts requirements which had been on-
going
• Improved the homes reputation within the community
Reason for leaving : Relocating back to South West
England
Nov 2014 – June 2015 Four Seasons Based at Riverside Court Maryport
Regional Nurse/Manager Trouble-shooter
• Advice Home manager of what the home is needing and
attending management meetings
• Cover four care homes, currently based at Maryport and
manage audits, creating files that are in regulations with
CQC.
• Create an effective medication reference for care plans and
help staff to update their care plans.

5. • Cover shifts and administering medications to both residential
and nursing residents.
• Liaise with families; doctors and organize staff on duty along
with making sure everyone needs are met.
• Ensuring compliance with the companies policies, practices
and procedures
• Work with the GM's to identify priorities (immediate, medium
term and long term)
• Oversee the staffing schedules to ensure safe / appropriate
levels of staff
• Monitor standards of care with a 'hands on' coaching
approach
• Undertake Quality Audits, feedback action points to Heads of
Departments and monitor progress
• Our client is a highly-respected, prestigious and market
leading organisation specialising in providing high-quality
residential and nursing care to the elderly. This home caters
for elderly and dementia clients whilst also offering services
for people needing respite and those with specialist care
needs.
Teach and update staff of new protocols and updating
documentations effectively.
Reasons for Leaving: Still worked with Four Seasons after one
month went back to regional nurse and relocated South of England
June 2015
Aug 2012 – Oct 2014 Medco Health Solutions Northampton - Bupa Health Care
at Home
Senior Field Nurse Specialist
• Treated and monitored patients with long term complex
conditions within their own homes.
• Treatments include: Enzyme infusions, Stelara Injections
treating Psoriasis, EPREX training at home, Centrifuge, blood
taking, vital signs.
• Managed peripheral lines such as Periperally inserted
cannula’s; IV giving sets, sub-cut injections, patient training
• Health promotion and encouraging self-management of

6. conditions.
• Planned and organised treatment sessions and workload.
• Liaised with referral centres, managers, clinical managers
and team members.
• Managed time cards, mileage and expenses.
• Lone working
Reasons for Leaving: Move to Cumbria
Nov 2010 – Aug 2012 University Hospital Lewisham
Senior Staff Nurse Accident and Emergency
• Worked closely with team members and multidisciplinary
team enabling the effective running of different areas of the
emergency areas; resus, majors, UCC, triage; rapid
assessment treatment unit.
• Assessed; prioritised workload and patients essential medical
needs.
• Effectively cared for patients who are acutely unwell and/or
are in a critical condition.
• Managed the four hour targets; triaging patients onto
computer and allocating them to the effective area of care
that meet their medical needs at that current time; being the
first call contact for ambulance services, mental health team
and social workers (LINC)
• Liaised with wards, bed management and site managers.
May 2010 – Nov 2010 London Bridge Hospital
Staff Nurse Cardiothoracic/Cardiac Ward
• Pre-assessing patients for their day cases, elective and
complex surgery.
• Managed patients care post surgery including management
of: chest drains, surgical wound sites, femstop post
angiogram/angioplasty, patient information and planning
effective safe discharge.
• Input data via Meditech.

7. • Monitored blood results, wounds, necrotic wound care, vitals
post operative
• Mentored newly qualified nurses and student nurses
Sept 2008 – May 2010 University Hospital Lewisham
Staff Nurse Cherry Ward Cardiac/Coronary Care Unit
• Cared for patients and prioritised workload whilst assessing,
planning, implementing and evaluating patient care
effectively.
• Maintained diversity and equality at all times.
• Managed up to ten patients and at times running the ward;
overseeing bank staff
• Cared for acute/chronic cardiac and medical patients;
Includes, tracheostomy, hypoxic, tuberculosis and complex
extensive patient care.
• Mentored newly qualified nurses and student nurses