Michelle Adams has over 23 years of experience as an Electronic Document Records Management Specialist, focusing on HP TRIM, HPE Records Manager, and Content Manager systems. She has extensive experience performing installations, upgrades, customizations, and troubleshooting for EDRMS systems across organizations in industries such as government, universities, and legal. Adams provides functional and technical project management for EDRMS implementations, ensuring knowledge transfer and understanding for clients.

1. Michelle Adams(EDRMS Specialist) – 703-673-8207 – Michelle@AdamsEDRMS.com
ELECTRONIC DOCUMENT RECORDS MANAGEMENT SPECIALIST
23 years of experience as a Senior Technical Consultant and Information Management Specialist. Experience
includes,butis not limited to, developing strategies,implementing solutions and resolving issues for clients in a
wide range of industries including Government, Universities, Commercial Enterprise and Legal industries.
Responsible for functional and technical project management, as well as, engaging with clients to ensure
knowledge transfer and understanding of implementation configuration. International experience primarily
focusingon HP TRIM and HPE RM and CM sinceNovember 2002. Currently studyingSalesForce(architecture).
CERTIFICATION HIGHLIGHTS
 HP TRIM, HPE Records Manager (RM) and HPE Content Manger
 IDOL Essentials
 IDOL index creation,maintenance and problem resolution
 Interwoven DeskSite / WorkSite
 DOCS Open / Hummingbird / Open Text
 BigHand Digital Dictation
 Symantec Enterprise Vault
 CRM4Legal
PROFESSIONAL EXPERIENCE
NES ASSOCIATES, TALLAHASSEE, FL
SENI OR INFORMATION MANAGEMENT SPECIALIST MARCH 2015 TO PRESENT
 Supporting the transition fromHP TRIM to CSPro
 Advisingon security configuration in HP TRIM
 UpgradingDefense ContractManagement Agency (DCMA) from HP TRIM 7.35 to HPE RM8.3
 Integrating SharePoint2010 with HP TRIM 7.35 and HPE RM8.3 at DCMA
 Upgrading to clients from HPRM8.11 (servers, databases, application integration and client
deployment) to CM9.1
 Integrating SharePoint2013 with HPE RM 8.11 at Tyson Foods
 Installingand configuring ControlPoint4.5 atTyson Foods
 Creating customizingtrainingdocumentation,as well as,deliveringtrainingfor ControlPoint4.5
 Trainingadministrativestaff on ControlPoint4.5 at Tyson Foods
ADAMS EDRMS AND DATABASE CONSULTING, SYDNEY AUSTRALIA
PRI NCIPAL CONSULTANT JUNE 2014 TO MARCH 2015
 Upgrading Marrickville Council from HP TRIM 7.10 to HPE RM8.2, configured IDOL, installed /
configuringWeb Client,Web Service and integratingSharePoint 2013
 UpgradingFire Rescue NSW (FRNSW) HP TRIM 7.34 databases to HPE RM8.3
 Continue to provideproblem resolution and adviceto FRNSW
 Import meta-data and documents (1 TB+ and 300,000 documents) into production at FRNSW
 Resolving IDOL indexing performance issue at FRNSW by customizing the configuration file and
performing a re-index in Production environment
 Customizingenvironmental design documentation for clients

2. Michelle Adams(EDRMS Specialist) – 703-673-8207 – Michelle@AdamsEDRMS.com
 Installing/configuringHPRM8.2 WebClient and Web Service
 MigratingProduction SQL 2008 HP TRIM databaseto Oracle11
 UpgradingDEV HP TRIM7.34 databaseto HPRM8.11 atCatholic Health Care Services (CHCS)
 Installingand configuringHPERM / SharePoint2013 integration at CHCS
 Conducting system design review of Catholic Health CareServices’ production database
 Importing meta-data (and documents) from SQL databaseexport
 UpgradingHP TRIM 7.10 to 7.34 at FRNSW Minister for Policeand Emergency Services (MPES)
 MigratingMPES from Windows 2003 to 2008 server and migrated HP TRIM environment from SQL 2008
to Oracle11g
 Installingand configuringControlPoint4.5 on Windows 2012 R2 server
 Installingand integratingHPERM8.2 with SharePoint2013
 Conducting and writing HPE RM health checks for Sydney Opera House, Sturgeon County (Canada),
South Western Sydney Area Health Service
ALPHAWEST PTY LTD, SYDNEY AUSTRALIA
SENI OR TECHNICAL CONSULTANT MAY 2005 TO MAY 2014
 Perform installations,upgrades (fromCaptura to HP TRIM and from HP TRIM to newer versions of TRIM
Context 5 and 6, HP TRIM 7 and –HPRM8x), merge databases, split databases, customize databases,
client deployment, Web Client installation / customization and problem resolution for HP TRIM
software for a variety of clients including,butnot limited to:
o Board of Studies , Teaching and Educational Standards
o NSW Parliament
o Department of Parliamentary Services
o Parliamentary Budgetary Office
o Treasury Corporation
o University of Adelaide
o Australian Rail Track Corporation
o Cancer Council
o Civil Aviation Safety Authority
o Commonwealth Superfund
o Department of Corrective Services
o DistrictCouncil of Mt. Barker
o FireRescue NSW
o NSW PoliceDepartment
o Flinders University
o Health Support Services
o Independent Pricingand Regulatory Tribunal
o Illawarra Retirement Trust
o JusticeHealth
o Central Coast Local Health District
o Northern Sydney Local Health District
o NSW Department of Premier and Cabinet
o MarrickvilleCouncil
o NSW Teachers Institute
o Australia Council of the Arts
o Sydney Cricket Ground
o Screen Australia

3. Michelle Adams(EDRMS Specialist) – 703-673-8207 – Michelle@AdamsEDRMS.com
o Sydney Olympic Park Authority
o Sydney West Area Health Services
o University of Sydney
o University of NSW
o University of Western Sydney
o University of Technology Sydney
o University of Adelaide
o Department of Primary Industries (DPI)
o Department of Education and Training
o MacquarieBank
 Project manager and lead engineer on projects for all theabove clients
 Managed application teams of EDRMS projects that varied in sizefrom 20 users to 30,000 users
 Defined roles and responsibilities, managing teams to ensure that project schedule and tasks were
completed on schedulefor project (e.g. from initial installation, User AcceptanceTesting to Production)
 Managed and implemented both centralized and distributed architecture at Department of Primary
Industries and JusticeHealth
 Demonstrated products such as HP TRIM, RM8, BigHand Digital Dictation and Interwoven to
stakeholders
 Performed the above tasks with HP TRIM, Hummingbird, BigHand and Interwoven for clients ranging in
sizefrom small (e.g. councils) to large(e.g. universities,banks and lawfirms) organizations.
o Experienced in migrating databases fromOracle10gto SQL 2000 and from SQL 2000 and 2008
to Oracle10gand 11.2
 Created system design manuals and delivered system administrator training
 Installed and configured WorkSiteat MacquarieBank
 Award winner for achieving the highest utilization 7 years in a row
 Voted employee of the month by peers
 Summary of technologies implemented whileat Alphawest
o TRIM Captura, TRIM Context 5 and 6, HP TRIM 7, SQL 2000,2008 and 2012, Windows Server
2000,2003, 2008 and 2012, Windows XP, Vista,8.0 and 8.1, BigHand Digital Data
KNOWLEDGE PARTNERS, SYDNEY AUSTRALIA
TECHNI CAL CONSULTANT NOVEMBER 2002 TO MAY 2005
 Performed installations,upgrades,customization,deploymentand problemresolution for HP TRIM and
Hummingbird software
 Managed all projects and lead technical engineer
 Created customized system design documentation
 Demonstrated product such as DOCS Open and TRIM Context to stakeholders
 Performed the same tasks with the above applications listed in ‘certification highlights’. The clients
range in sizefrom small (e.g. councils) to large(e.g. universities,banks and lawfirms) organizations
 Summary of technologies implemented whileat Knowledge Partners
o DOCS Open, SQL 2000,Windows Server 2000,Windows XP, MicrosoftOffice
ADAMS CONSULTING, PHILADELPHIA PA
OWNER JULY TO NOVEMBER 2002
 Consultantspecializingin upgrading MicrosoftSQL Server 7.0 to 2000 and DOCS Open to 3.5
 Wrote customized documentation to support Pepper Hamilton LLP after upgradingSQLand DOCS Open

4. Michelle Adams(EDRMS Specialist) – 703-673-8207 – Michelle@AdamsEDRMS.com
PILLSBURY WINTHROP, SAN FRANCISCO CA
INFORMATION MANAGEMENT SPECIALIST JANUARY 2000 – DECEMBER 2001
 Responsiblefor the installation,configuration,upgrade and day-to-day maintenance of iManage
 Completed the migration of over 1,000 users from DOCS Open to iManageas part of a merger of two
lawfirms
 Administered MicrosoftSQL server, Windows NT, MicrosoftOffice, 3rd party applications and Lexis for
all offices
ACS DESKTOP SOLUTIONS, PHILADELPHIA PA
SENI OR APPLICATIONS SPECIALIST AUGUST 1998 – JANUARY 2000
 Focused on architecture,design,implementation, migration and problemresolution of DOCS Open and
MicrosoftSQL Server
ATLAS MICROSYSTEMS, PHILADELPHIA PA AND NYC
DI RECTOR OF DOCUMENT MANAGEMENT SERVICES FEBRUARY – AUGUST 1998
 Focused on architecture,design,implementation, migration and problemresolution of DOCS Open and
MicrosoftSQL Server
FI ELD ENGINEER PC DOCS UK SEPTEMBER 1997
 Worked with the PC DOCS UK staff to transfer technical knowledge
 Acted as Field Engineer for the UK branch of PC DOCS
 Responsiblefor installations,integration and problemresolution of DOCS Open and all applications that
integrate with DOCS Open
PC DOCS/HUMMINGBIRD, TALLAHASSEE, FL/LONDON UK
SECOND LEVEL INTEGRATOR SUPPORT TECHNICIAN JANUARY 1995 – FEBRUARY 1998
 Senior technical support technician responsible for installation, integration and troubleshooting of
DOCS Open and all applicationsthatintegrate with DOCS Open
TECHNICAL EXPERTISE
 HP TRIM
 HPE Records Manager 8.x, Content
Manager 9.x
 Microsoft Office 97, 2000, 2003, 2007,
2010,2013 and 365
 Control Point4.5  BigHand Digital Dictation
 PC DOCS / Hummingbird / Open Text  CRM4Legal
 Autonomy DeskSite / WorkSite  MicrosoftDynamics CRM
 Windows NT, 2000, 2003 and 2008,
2012 server operatingsystems
 Windows 2000, XP, Vista, 7, 8, 8.1 and
10 clientoperatingsystems
 SQL 6.5, 7.0,2000, 2005,2008,2012 and
2014
 Symantec Enterprise Vault6 and 7
EDUCATION, FLORIDA STATE UNIVERSITY
MATHEMATICS 1988 – 1993
MI NORS IN RISK MANAGEMENT INSURANCE AND STATISTICS