Jorge Galindo has over 20 years of experience in telecom and IT industries, specializing in BSS/OSS integration, APIs, and database administration. He currently works as a DBA for Trivnet/Gemalto, supporting projects involving mobile banking, payments, and LTE activations. Prior experience includes roles as a BSS expert, project leader, consultant, and database administrator for various telecom and financial companies.

1. Name: JORGE GALINDO
Austin, TX - jgalindo666@hotmail.com - (home): +1 512 577 1899
Summary
I have a strong technical and services background with more than 20 years in telecom and IT industries,
with an expertise in BSS/OSS Integration, APIs, and database administration; capable of interacting with
multiple disciplines and departments (technical, sales, customer service, R&D, marketing).
Skills
 Planning across multiple departments
 Strong ability to analyze/suggest APIs to reach a certain balance between power, simplicity and
loss of flexibility.
 Able to address a number of unforeseen problems that arise over the course of BSS Integration
 Creating and maintaining DB: Oracle Rac, Rac One Node, Data Guard, Golden Gate, and
Standalone. Multitenant Database server
 Programming language C, Oracle, Perl, shells. Operating systems UnixWare, Linux , Solaris, AIX
Summary on technical skills:
 Eighteen years in ANSI C language, shell Unix, programming and technical support
 Twelve years in Oracle Pro*C
 Eighteen years with Oracle tools (sqlforms, sqlplus, rman, plsql, sqlldr, sqlnet, enterprise
manager, svrmgrl, lsnrctl, etc). TOAD tool. DB SOLO
 Nine years as Oracle DBA
 Fifteen years in UNIX Platforms including HP-UX from 7.x to v10.2x
 Six years in IBM AIX 5.3 High End and Low End Cluster 0/1
 Software: Oracle 6, 7.x, & 8.1.7, 10g and 11g. Erwin 3.0, Forms 3, SQL*Net, Enterprise Manager,
SQLDEVELOPER.
 Languages: PL/SQL, SQL, C, ProC, Shell of Unix, Sqlloader, bash, etc.
Environments: Unix (HP9000, SCO, COMPAQ, AIX 6000-IBM AIX 5.3. Windows NT4, 98 and
2000, and MS-DOS (Client/Servers)
 Methodologies : Yourdon methodology
Work Experience:
DBA (Trivnet/Gemalto) – March 2010– Present
Project Names: MFS (Mobile Financial Service), Softcard (NFC and mobile payments), and Advance OTA
Solution
Environment: Solaris, Linux, Oracle RAC, Oracle RAC One Node, DATAGUARD, Oracle GoldenGate Active-
Active
Description:
o MFS/MCX. Provide Service for the mobile banking, transfer money, commerce, payments, and
remittance services.
o SoftCard. NFC technology and mobile payments
o AOTA. As a Service (SaaS) Platform to facilitate LTE service activations and to manage the complexities
of providing multi band 4G LTE connectivity. The solution helps Telco companiers easily deliver
customers the most up-to-date mobile technologies, services and innovations right to their fingertips.
o Customers: American Express, Wells Fargo, Verizon, Sprint, USC, ATT, Capital One, etc.
Responsibilities:

2.  DBA support
Duties:
o Create and maintains all databases required for development, testing, education and
production usage.
o Capacity planning required to create and maintain the databases.
o Tuning of the database instances.
o Install new versions of the Oracle RDBMS
o Plans and implements backup and recovery of the Oracle database.
o Controls migrations of programs, database changes, reference data changes and menu
changes through the development life cycle.
o Implements and enforces security for all of the Oracle Databases.
o Performs database re-organizations as required to assist performance and ensure
maximum uptime of the database.
o Establish standards in place to ensure that all application design and code is produced
with proper integrity, security and performance.
o Evaluates releases of Oracle and its tools, and third party products to ensure that the
site is running the products that are most appropriate.
 R&D Support
 Remote/onsite Support
 Define the Customer APIs
BSS Expert: (COMVERSE NETWORK SYSTEMS) Oct 2000 – February/ 2010
Project Name: PPS platform. Prepaid system Mobile
Environment: Mainly has Unix like SCO UNIX, equipment Alpha (COMPAQ) , 52 and 57 IBM (AIX) with UNIX
SO and also Data Base as Oracle 8i, 10g and Informix.
Responsibilities:
 Extensive travel to USA, Mexico, Israel, the Caribbean, Central and South America.
 DBA support as
Duties:
o Create and maintains all databases required for development, testing, education and
production usage.
o Capacity planning required to create and maintain the databases.
o Tuning of the database instances.
o Install new versions of the Oracle RDBMS
 Provide support on open tickets (TAC) DBA support
Duties:
o Create and maintains all databases required for development, testing, education and
production usage.
o Performs the capacity planning required to create and maintain the databases.
o Performs ongoing tuning of the database instances.
o Install new versions of the Oracle RDBMS
o DB migration and DB Upgrades
 Helped on the definition of activities, effort estimation, meetings with PMs on Latin-America,
resource management, etc.
 Coordinate training on site
 Work with Documentation department to create manuals and test scenarios for testing

3.  Lead multidisciplinary matrix team (R&D, presales, field engineers, mechanical installation,
testers)
 Working on issues related with PPS platform on related to DB and also I had been working on
the field applying DB upgrades, DB Migration and DB creation. Develop special programs such as
migration scripts for the MILLICOM Company, traffic report, billing, etc. also troubleshooting of
the system.
Project leader/ Senior Consultant (FIDEM System, Mexico) - Jun 2000 – Sept 2000
Project Name: Mexico’s pension funds system.
Environment: H9000 (HPUX 10.2), Oracle 7.3.2 & Oracle 8.04 with Visual Basic 4, 5 & 6
Description: Golem System, this one manage the pension funds. It is built with 12 modules like
accounting, Client registration, Cash flow, etc.
Responsibilities:
 Weekly monitoring of SLA quality of all bugs and service cases. Follow-up, troubleshooting,
escalation
 Track the progress of all milestones inside the project, and realign resources to close any gap
Project leader/ Senior Consultant (RSLCOM-Telecom Company, Mexico) May ‘99 – April 2000
Project Name: Billing System
Environment: Windows NT 4.0, Oracle 8.04, Visual Basic 5, Crystal reports 6.0
Description: Main objective was to administrate the Client bills.
Responsibilities:
 Worked on the analysis and design of the system.
 Developed and delivered the backend system.
 Training.
Manager System/Senior Consultant (FIDEM System, Mexico) June ‘96 – April ‘99
Project Name: Mexico’s pension funds system
Environment: H9000 (HPUX 10.2), Oracle 7.3.2 & Oracle 8.04 with Visual Basic 4 & 5
Description: The system’s name was Golem System, which main objective was to administrate the
pension money from the customers of the company. That system has 12 modules like accounting, Client
registration, Cash flow, etc.
Responsibilities:
 Deployment and delivered of the System
 Service Standards and Process Improvement
 Coordinate import of hardware with customer broker
Manager System/Senior (ASEMEX Insurance, Mexico) January ‘91 – July ‘96
Project Name: Insurance’s System
Environment: HP800, Oracle 6
Description: Alea’s System, main objective to give maintenance and develop new requirements for
medical service and Car Modules.
Responsibilities:
 Deployment and Delivered to Alea’s system.
 Software development “end-to-end”.

4. Analyst/Programmer (Informatica Panamericana, Mexico) February'92 - November '92
Project Name: Budget’s system
Environment: Unix (HPUX 8), Oracle 6, Visual Basic 1
Description: budget’s system, which main objective was to control the Cash flow. The system had been
done in Pro*C language under the UNIX OS.
Responsibilities:
 Developed and delivered of the system.
 Trained people.
Analyst/Programmer (TAE, Mexico) September'88 - October'90
Project Name: TAE’s System
Environment: DOS
Description: The TAE’s System; to control the maintenance of electrical motors. The system was made
with C language and files controller named BTRIEVE 2.
Responsibilities:
 Developed and Delivered of the system.
 Technical support.
Education:
Undergraduate: Autonomous Metropolitan University, Mexico, D.F. [1985-1990]
Bachelor's degree Computer Science.
Courses:
Course Name Company Place Date
ORACLE RAC 12c ORACLE Austin Sep/2016
Golden Gate 12 ORACLE Austin Sep/2015
Golden Gate 11 ORACLE Austin Oct/2014
XPAY TRIVNET Netanya, Israel Aug/2010
Icommerce TRIVNET Netanya, Israel Jun/2010
PPS 5.3 COMVERSE Mount Laurel,
Philadelphia
Jan/2008
IBM AIX 5.3 COMVERSE Mount Laurel,
Philadelphia
Feb/2007
PPS 4.6 COMVERSE Mount Laurel,
Philadelphia
Jan/2007
PPS 4.250 COMVERSE Mount Laurel,
Philadelphia
Jan/2005
PPS 4.207 COMVERSE Mount Laurel,
Philadelphia
Jun/2003
Voice Mail Basic COMVERSE Wakefield, Boston Ago/2002
PPS Installation COMVERSE Tel-Aviv, Israel Dec/2000
English courses Harmon all Mexico, City Apr/1999 – Feb/2000
English courses Interlingua Mexico, City Apr/1999 - Apr/2000
Conflict Management ASEMEX Mexico, City Nov/1995
Presentation and
Communication
ASEMEX Mexico, City Oct/1995
Communication of the
Organization
ASEMEX Mexico, City Sep/1995
Administrative Process ASEMEX Mexico, City Aug/1995

5. Management Efficiency ASEMEX Mexico, City Jul/1995
Communication to the
action
ASEMEX Mexico, City Jun/1995
Lan Manager/x Hewlett Packard Mexico, City Feb/1993
Introduction to the data
communication
Hewlett Packard Mexico, City Nov/1992
Programming in Shell
(UNIX)
Hewlett Packard Mexico, City Sep/1992
Introduction to CDCNET
(Nets)
Control Data Mexico Mexico, City Apr/1992
Health Insurance
Application
Oracle of Mexico Mexico, City Mexico Feb/1992
DBA Oracle V6 Oracle of Mexico Mexico, City Feb/1992
Architecture of Oracle Oracle of Mexico Mexico, City Jan/1992
SQL*FORMS V2.3 Oracle of Mexico Mexico, City Jan/1992
Design Relational the DB Oracle of Mexico Mexico, City Dec/1991
Administration of
series800 (HP9000)
Hewlett Packard Mexico, City Jan/1992
SQL*MENU Oracle of Mexico Mexico, City Nov/1991
SQL*REPORTWRITER Oracle of Mexico Mexico, City Nov/1991
SQL*FORMS V3 Oracle of Mexico Mexico, City Nov/1991
Introduction to PL/SQL Oracle of Mexico Mexico, City Nov/1991
SQL*PLUS Oracle of Mexico Mexico, City Nov/1991
The DB relational Oracle of Mexico Mexico, City Nov/1991
Commercial English English Group Mexico, City Nov/1991
SQL*SERVER Automation decision Mexico, City Ago/1991
EXCEL and Q+E Automation decision Mexico, City Ago/1991
UNIPLEX ASEMEX Mexico, City Feb/1991
XENIX ASEMEX Mexico, City Jan/1991