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Our mission is to design innovative & scalable solutions
to foster resilient housing and inclusive cities
mHS CITYLAB
•  Interdisciplinary skills with over 7
years experience to address
complexities in low income
urban housing
COMMUNITY
DESIGN FINANCE•  Conceptualizes & incubates
projects to bring innovative
thinking and design solutions
mHS’ Background
•  Partners: The World Bank, Susan and Michael
Dell Foundation, Ford Foundation,
Facebook.org, Sewa, Ashoka, MIT-JPAL,
YALE School of Management GSE Program
A large component of Indian cities is made
up of informal settlements organized through
the process of self-construction which
provides affordable housing to millions
today.
18,000,000
Deficit of houses in India
15,000,000
Households living in informal
settlements in India
Urban Housing Context
•  Exponential urban population
growth: 590 million by 2030
3
HOMELESSNESS
Urban informal settlements evolve to multi-stories dense
neighborhoods
•  Low structural quality & seismic safety
•  Poor lighting and ventilitation
8
Main Problems:
•  Unskilled construction
workforce (Self-employed
masons are untrained)
•  Lack of building regulation or
guidance by municipalities
•  Limited awareness of risk
amongst homeowners and
masons
•  Limited access to formal
construction finance
11%
Percentage of
skilled workers in India
10
Social problem: Precarious structures, disaster-prone
12
Solution: Pilot Project
Partners: BASIX Microfinance and Baliga Trust (CBO)
Pilot project combining affordable home construction financing with
customized technical & design assistance undertaken over 18 months on
design of 18 houses in Mongolpuri, a resettlement colony in North-West Delhi
MONGOLPURI
TOTAL PROJECT
COST
Rs 60 lakhs
LOANS UPTO
Rs 2.5 lakhs
LOAN DURATION
3-5 years
INTEREST RATES
16-18%pa%
PROJECT DURATION
2009-11
INR-25000 per month
Household Income
Impact: influenced design of World Bank USD100 MN housing finance project 13
Technical assistance was provided at a fee
of 3.5% project cost. Engineering drawings
were communicated in a simple graphic
medium and regular site visits conducted
14	
Before
After
COMMUNITY
OUTREACH
SITE SUPERVISION
SITE SUPERVISION
DESIGN
WITH
CLIENT
COMMUNITY
OUTREACH
The Opportunity
DIGITAL LEARNING
PLATFORM:
Interactive educational tool for
masons and construction workers
DESIGN TOOLS:
Responsive Digital Service to
support Informal/Self built Housing
INPUTS OUTPUTS
•  SKILL UPGRADATION
•  DISASTER REHABILITATION AND
CONSTRUCTION
TRAINING	
PROGRAM	
mHS CITY LAB Future: Digital Tools
•  HOUSING FINANCE COMPANIES (API for
Customer relationship management
Platforms)
•  END USERS- MASONS LOW INCOME
•  TECHNOLOGY: MOBILE RESPONSIVE
WEBSITE OR NATIVE APPLICATION
•  TECHNOLOGY: INTEGRATIVE VOICE
RECOGNITION SYSTEM (IVR), MOBILE
RESPONSIVE WEBSITE
Transparency
between masons &
homeowners
Valuable and comprehensive
knowledge for masons &
homeowners
Empowers users through
information
Easy to use planning
tool
Potential to target
end users for next
phase
Savings through
financial planning &
link with Finance
Field interactions with over 400 end users and a study we
commissioned to a Branding Agency, have highlighted
multiple value implications for users
Value Proposition
(Households and Masons)
20
Our Approach
Tested through multiple prototypes & field interactions
FIELD	
INTERACTIONS	
26	
LOCATIONS	
8	
PEOPLE	REACHED	
500	
PILOTS	
5	
PROTOTYPES	
12	
21
Draft Timeline (12 Month)
•  0-6 months: Field validation and tool
development
•  6-10 months: Roll out of kiosks and
partners
•  10-12 months: Project evaluation
Project Outreach
Locations: Delhi and Ahmedabad
Partner: 2 NGOS
Private Sector: 1 Company
Financial Institutions: 2
Mason Trainings/Leveraging the J-PAL
Project outreach: 5,000 people
(INSIGHTS FROM CURRENT PILOT – KIOSK MODEL) >
mHS CITY LAB

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mHS CITY LAB

  • 1. Our mission is to design innovative & scalable solutions to foster resilient housing and inclusive cities mHS CITYLAB
  • 2. •  Interdisciplinary skills with over 7 years experience to address complexities in low income urban housing COMMUNITY DESIGN FINANCE•  Conceptualizes & incubates projects to bring innovative thinking and design solutions mHS’ Background •  Partners: The World Bank, Susan and Michael Dell Foundation, Ford Foundation, Facebook.org, Sewa, Ashoka, MIT-JPAL, YALE School of Management GSE Program
  • 3. A large component of Indian cities is made up of informal settlements organized through the process of self-construction which provides affordable housing to millions today. 18,000,000 Deficit of houses in India 15,000,000 Households living in informal settlements in India Urban Housing Context •  Exponential urban population growth: 590 million by 2030 3
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  • 8. Urban informal settlements evolve to multi-stories dense neighborhoods •  Low structural quality & seismic safety •  Poor lighting and ventilitation 8
  • 9.
  • 10. Main Problems: •  Unskilled construction workforce (Self-employed masons are untrained) •  Lack of building regulation or guidance by municipalities •  Limited awareness of risk amongst homeowners and masons •  Limited access to formal construction finance 11% Percentage of skilled workers in India 10
  • 11.
  • 12. Social problem: Precarious structures, disaster-prone 12
  • 13. Solution: Pilot Project Partners: BASIX Microfinance and Baliga Trust (CBO) Pilot project combining affordable home construction financing with customized technical & design assistance undertaken over 18 months on design of 18 houses in Mongolpuri, a resettlement colony in North-West Delhi MONGOLPURI TOTAL PROJECT COST Rs 60 lakhs LOANS UPTO Rs 2.5 lakhs LOAN DURATION 3-5 years INTEREST RATES 16-18%pa% PROJECT DURATION 2009-11 INR-25000 per month Household Income Impact: influenced design of World Bank USD100 MN housing finance project 13
  • 14. Technical assistance was provided at a fee of 3.5% project cost. Engineering drawings were communicated in a simple graphic medium and regular site visits conducted 14 Before After
  • 15.
  • 18. DIGITAL LEARNING PLATFORM: Interactive educational tool for masons and construction workers DESIGN TOOLS: Responsive Digital Service to support Informal/Self built Housing INPUTS OUTPUTS •  SKILL UPGRADATION •  DISASTER REHABILITATION AND CONSTRUCTION TRAINING PROGRAM mHS CITY LAB Future: Digital Tools •  HOUSING FINANCE COMPANIES (API for Customer relationship management Platforms) •  END USERS- MASONS LOW INCOME •  TECHNOLOGY: MOBILE RESPONSIVE WEBSITE OR NATIVE APPLICATION •  TECHNOLOGY: INTEGRATIVE VOICE RECOGNITION SYSTEM (IVR), MOBILE RESPONSIVE WEBSITE
  • 19. Transparency between masons & homeowners Valuable and comprehensive knowledge for masons & homeowners Empowers users through information Easy to use planning tool Potential to target end users for next phase Savings through financial planning & link with Finance Field interactions with over 400 end users and a study we commissioned to a Branding Agency, have highlighted multiple value implications for users Value Proposition (Households and Masons) 20
  • 20. Our Approach Tested through multiple prototypes & field interactions FIELD INTERACTIONS 26 LOCATIONS 8 PEOPLE REACHED 500 PILOTS 5 PROTOTYPES 12 21
  • 21. Draft Timeline (12 Month) •  0-6 months: Field validation and tool development •  6-10 months: Roll out of kiosks and partners •  10-12 months: Project evaluation Project Outreach Locations: Delhi and Ahmedabad Partner: 2 NGOS Private Sector: 1 Company Financial Institutions: 2 Mason Trainings/Leveraging the J-PAL Project outreach: 5,000 people (INSIGHTS FROM CURRENT PILOT – KIOSK MODEL) >