Colleen Goodwin has over 20 years of experience in healthcare management, education, and clinical roles. She is currently a graduate student in health administration and has held positions as an operations manager, clinical coordinator, clinical educator, home team manager, location director, and charge nurse. She has a proven track record of improving outcomes through initiatives in quality improvement, staff training, and compliance.

1. ColleenGoodwin RN, BS, (MHA grad Student) *C (321) 960-5416 *goodwincolleen5@gmail.com
PROFESSIONAL SUMMARY
Skilled operation manager with expertise in areas ofbudgeting, program planning, project management, training & development, and quality review.
SKILLS
*Educator & Leader *Process Improvement Strategist *Healthcare Change Agent *Clinical Expertise
*Relationship Building *Budget Development *Cost Reduction Strategist *Home Health and OASIS
*Staff Training *Work-flow Planning *Quality & Policy Driven *AHCA & Joint Commission
CAREER HISTORY
Grad Student Project Volunteer - HCA Orange Park Medical Center, Orange Park, Florida 03/2016-present
 Project development to increase business acumen and referrals with area nursing homes
 Working directly with CEO Chad Patrick, CMO Dr. Parra,CFO Fred Ashworth
Clinical Coordinator- Healogics at Baptist Medical Center, Jacksonville, Florida 06/2013 – 8/2015
 Obtained first-ever Clinical Center of Distinction Award for outstanding clinical outcomes for two consecutive years
 Responsible for chief oversight of clinical support staff physicians, nurses,and hyperbaric techs
 Maintained staff -morale during transition while motivating team physicians and associates
 Coordinated quality initiatives and identified areas for performance improvement.
Clinical Educator - Health First Home Care - Melbourne, Florida 04/2012 – 06/2013
 Developed orientation program and trained new and existing staff during a time of increased AHCA inspections
 Lead weekly meetings and In-serviced staff on new and existing policies, procedures, and quality improvement
 Supervised field staff and held them accountable for compliance with company policy and quality measures
 Utilized Hospital Compare to develop benchmarks and quality OASIS improvement techniques in-services
Home Team Manager - Vitas Innovative Hospice Care - Melbourne, Florida. 08/2008 – 04/2012
 Managed clinical oversight for 60-75 hospice patients and their families
 Lead weekly team meetings with company physicians and clinical staff
 Monitored field staff for consistent adherence to clinical guidelines and quality improvement initiatives
 Developed family call-back and visit methods to ensure quality focus
Location Director - Pediatric Services of America - Melbourne, Florida 07/2007 – 08/2008
 Responsible for operations and financials of 30 bed pediatric unit for critically ill children
 Recruited, hired, lead training, marketed, and managed budget
 Processed monthly reports displaying department performance which lead successfulAHCA inspection
Charge Nurse 07/1995 - 08/ 2008
Health First Inc. Cape Canaveral Hospital - Cocoa Beach, Florida
 Preceptor for graduate nurses, Super-User and Staff Educator for transition to EHR.
 Developed and conducted community First-Aid, Safety, and Nurse recruitment classes
EDUCATION *Masters of Health Administration; WebsterUniversity; Graduation May 7, 2016 * 3.9 GPA
*AS Nursing; Brevard Community College - FL /Cum Laude
*BS Education; State University College at Cortland – NY *Cum Laude
*Certified Educator for Our Whole Lives Sexuality Education for Young Adults and Adults