The document discusses student retention rates at CSUSB and proposes ways to improve retention, especially from freshman to sophomore year. It finds that while CSUSB has higher retention rates than average for the CSU system, about a quarter of students still leave after two years. Common reasons for leaving include academic difficulties, inability to resolve educational goals, and failure to become engaged. The document proposes identifying existing student success programs that meet five key conditions and combining them into a comprehensive first-year experience program to help more students persist through degree completion.