Mental health patients often suffer from multiple health conditions simultaneously, making integrated care that shares information across providers important. As data sources like social media, telemedicine, and wearables grow, patients will play a more active role in their care through shared decision making. Healthcare organizations must embrace mental health, consider the economic benefits of integrated data, and leverage feedback to continuously improve quality care for patients dealing with both physical and mental health issues.

1. EmpoweringMental
HealthPatients
All IDC research is © 2016 by IDC. All rights reserved. All IDC materials are licensed
with IDC's permission and in no way does the use or publication of IDC research
indicate IDC's endorsement of EMC’s products/or strategies.
Enabling personalization
and integration of care
An IDC Infographic Sponsored by Dell EMC
Mentalhealthvs.generalhealth
Growth of
mental
health
diseases
The
increase in
comorbity
The need for
integrated care
Mental Health Patients often suffer from more diseases and/or
conditions at the same time. The symptoms often overlap each
other, making it difficult to make the proper diagnosis without
the full picture of the patient's situation.
Theconvergenceofcare
objectivesandprocess
alongthepatientjourney
Effective information sharing between care settings and
organizations optimizes the quality of care
Today’sdatasources
Tomorrow’sdatasources
Mentalhealthpatients’
empowermentisincreasing
Requiring an information management transformation
A great increase into the adoption of social media,
telemedicine device and wearable app is expected to
design a personalized care experience for specific
mental health disorders.
Leveraging the value of the information under management for clinical and
administrative purposes enhance the adoption of:
1. Collaborative models as integrated and personalized care
2. Evidence-based decisions through the use of analytics
Including mental health patients within this digital transformation requires:
SharedDecisionMaking
In this model, the physician and patient
both take part in an exchange of
information that leads to an agreed
decision for treatment.
This approach attributes a more active role
to the patients that can mainly contribute
through web-based and IoT tools.
Enabling healthcare organizations to integrate mental health data within the
patient information management process to optimize quality of care.
Essentialguidance
To get started IDC health Insights recommends
healthcare executives to take the following steps:
Embrace mental health while developing
an integrated and personalized delivery
care model.
✔ Consider the economic advantage you
can reach whether to include mental
health data within the information model.
✔ Reduce data overlap when dealing with
general or mental diseases and get a 360
degree view of the patient.
The hidden challenge of healthcare systems enabling integrated care
Integrated care is an ideal solution
to deliver proper care across sectors and thereby provide an
opportunity to overcome the barriers to accessing services, reducing
waiting time for patients and delivering interventions at lower costs.
While structured data originated by
clinical and administrative
applications will still keep the lead...
...to build an integrated view of the
patient, providers are increasingly
drawing upon social care data.
FROM41%NOWTO76%INTWOYEARS
PatientDataProtection
Setting a governance system to allow data
sharing across the health system and not just
between the single provider and the related
patient is expected in a couple of years.
This will require the collaboration of the patient
that will be called to provide his consent to share
data across the health ecosystem.
Recognize the benefits stemming from a deeper
patient engagement that an information digital
transformation can develop.
✔ Embed continuous feedback loop through patient
journey to ensure increased quality care and
integrated access to care for patients suffering both
physical and mental health diseases.
✔ Unearth untapped opportunities in primary and
public health data patient to improve a better view
of patient profile for all members of the care team.
✔ Leverage shared information to support more
accurate financial and operational efficiency.
Clinical and
administrative
applications
Nursing notes
and emails
Patient portals &
mobile app
Remote monitoring
devices and wearable
fitness feeds
88% 95%
66% 66%
ThePatient’s
Journey
Prevention
Screening
Diagnosis
TreatmentManagement
General
health
Mental
health
Web portal Mobile App Social Media Telemedicine
device
Wearable
app
■ Now ■ In two years
85% 90%
46%
78%
24%
63%
20%
61%
10%
61%