Canadian Institute for Health Information
cihi.ca @cihi_icis
Better Data. Better Decisions.
Healthier Canadians.
Behind the Scenes at CIHI
October 4, 2017 thenderson@cihi.ca
Tobi Henderson
2
  Outline
• About Canada and the Canadian
Health Care System
• About CIHI
• Information Quality at CIHI
• Where we’re headed
3
  Canadian Health Care System
4
  Canada Facts
• 10 provinces, 3 territories
• 2nd largest country in the world
(142 x larger than Ireland)
• 35 million people
• 17% 65 years or older
5
Canada Health Act
• Canada's federal legislation for publicly funded health care insurance
• Outlines standards that provinces/territories must meet to receive transfer
payments
• 5 governing principles
‒ public administration, comprehensiveness, universality, portability and accessibility
• Sets out the primary objective of Canadian health care policy, which is "to protect,
promote and restore the physical and mental well-being of residents of Canada and to
facilitate reasonable access to health services without financial or other barriers.“
• Does not cover all services – mainly hospital and physician services
6
Who is
paying for
these
services?
7
Government roles in health care
  Federal
• Upholding principles of the
Canada Health Act
• Regulation
• Health promotion, protection, and
disease prevention
• Direct services for some groups
• Financial support to
provinces/territories via transfers
  Provincial/Territorial
• Administration of their health
insurance plans
• Planning, funding and provision of
care
• Regulating medical professionals
through self-governing colleges
• Allocating resources and
negotiating salaries and fees
for health professionals
8
  CIHI Overview
9
What is CIHI?
• Canadian Institute for Health Information
• Independent, not-for-profit organization that provides essential information
on Canada’s health systems and the health of Canadians
• Led by a 16-person Board of Directors, with representation from across
the country
10
Where did we come from? Pre-CIHI
“I was aware from the outset
that Canadian health
information was not in good
shape. My current
assessment is that it is in a
deplorable state… vast
amounts of health data are
recorded, but reliable
information is in much
shorter supply”.
Dr. Martin Wilk
Former Chief Statistician
Chair, National Task Force on Health Information
(1991)
1988: Creation of NHIC
1989: Creation of task force to
assess state of health information
in Canada
1991: Health Information for
Canada, 1991: A Report by the
National Task Force on Health
Information
Key recommendation: Creation of
an independent institute for health
information
11
Where does CIHI fit?
12
CIHI’s mandate
13
CIHI’s journey
1994
CIHI
opens for
business
1999
Health information roadmap initiative
2003
Data quality
strategy
launched
1995
Privacy and
security
policy
adopted
2004
• Prescribed
entity status
under Ontario
PHIPA
• Signed BLAs
with all P/T’s
2013
Launch of
yourhealthsystem.ca
2015
Employees 112 454
2005
700
Databases 3 20 28
Budget $12 million $55 million $105 million
2001
First data
quality
framework
2007
Stable annual funding
New
strategic
plan
718
14
New strategic plan (2016 to 2021)
15
Priority themes and populations
16
Data holdings
17
Legislative landscape
  11 of 13 provinces and
territories have health
privacy laws that:
• Provide detailed and
comprehensive guidance on
collection/use/disclosure of health
information
• Address specific healthcare
associated privacy issues
• Include use of PHI for clinical and
secondary purposes (planning,
billing, research)
  All jurisdictions have some
form of written agreement
with CIHI:
• Bilateral agreement
• Specific data sharing agreement
(DSA)
• Set out terms under which CIHI can
collect/use/disclose PHI
• May include terms specific to a
jurisdiction
1818
CIHI’s Privacy and Security Program
• Maintains the trust and confidence
of stakeholders
• Protects individual privacy, the confidentiality of
records and the security of information
• Privacy and Security Framework
1919
External review of CIHI’s Privacy and
Security Program
• Prescribed entity under Ontario’s Personal
Health Information Protection Act (PHIPA)
• CIHI maintains International Organization for
Standards (ISO) 27001: 2013 certification
20
Policies, procedures and standards
Examples
• Privacy Policy on the Collection, Use, Disclosure
and Retention of Personal Health Information
and De-Identified Data
• Privacy and Security Incident Management Protocol
• Privacy and Security Training Policy
• Information Security Policy
• Privacy Impact Assessment Policy
All available at www.cihi.ca
21
CIHI data providers
22
Who uses CIHI data?
• Funders
• Health ministries
• Regional health authorities
• Hospital administrators
• Clinicians
• Researchers
• Journalists
• Students
• Public
23
Information products
Public indicators
  Private reports
  Analytical reports
24
Our success factors
  Independent…but
representational
  Focus on stakeholders’ needs
  Collaboration and
partnerships
  Communication and
outreach
  Corporate approach to
quality, privacy and security
25
  Information Quality at CIHI
26
Fit-for-use: Information Quality at CIHI
https://youtu.be/rzl9T7647vo
27
Data and information quality
Data
Data
Indicators
Reporting and
delivery tools
Data Quality
Information Quality
28
Information Quality Plan
  Objectives
1. Develop and launch an information
quality framework that brings together
and enhances CIHI’s quality
management practices
2. Improve the accuracy, comparability and
coherence of CIHI’s data and information
3. Improve the information (metadata)
about CIHI’s data sources and
information products
29
IQ Plan objective 1 initiatives
  Develop and launch an information quality framework that
brings together and enhances CIHI’s quality management
practices
1. Create an Information Quality Framework
2. Evolve and standardize data evaluation tools and processes
3. Reinforce CIHI’s quality culture
30
31
  Future directions
32
More timely, comparable and accessible data
across the health continuum
  What
• Primary care
• Home care
• Community mental health
• Patient experience
• Patient reported outcomes
  How
• Modernize our supply
‒ EHR and EMRs as new data sources
‒ Leverage new technology
• Link and integrate data
• More accessible
‒ Improve access to metadata
‒ Improve access for researchers
33
Increase stakeholders’ ability to use information
to accelerate improvements in health care
• Transform CIHI’s digital presence
‒ Social media; Digital analytic reports; Infographics
‒ More intuitive user experience
• Analytical tools
‒ Health system performance indicators and case mix methodologies
• Engage with users to enable better use
‒ Capacity building
‒ Customized products
cihi.ca@cihi_icis thenderson@cihi.ca

Tobi henderson

  • 1.
    Canadian Institute forHealth Information cihi.ca @cihi_icis Better Data. Better Decisions. Healthier Canadians. Behind the Scenes at CIHI October 4, 2017 thenderson@cihi.ca Tobi Henderson
  • 2.
    2   Outline • AboutCanada and the Canadian Health Care System • About CIHI • Information Quality at CIHI • Where we’re headed
  • 3.
  • 4.
    4   Canada Facts •10 provinces, 3 territories • 2nd largest country in the world (142 x larger than Ireland) • 35 million people • 17% 65 years or older
  • 5.
    5 Canada Health Act •Canada's federal legislation for publicly funded health care insurance • Outlines standards that provinces/territories must meet to receive transfer payments • 5 governing principles ‒ public administration, comprehensiveness, universality, portability and accessibility • Sets out the primary objective of Canadian health care policy, which is "to protect, promote and restore the physical and mental well-being of residents of Canada and to facilitate reasonable access to health services without financial or other barriers.“ • Does not cover all services – mainly hospital and physician services
  • 6.
  • 7.
    7 Government roles inhealth care   Federal • Upholding principles of the Canada Health Act • Regulation • Health promotion, protection, and disease prevention • Direct services for some groups • Financial support to provinces/territories via transfers   Provincial/Territorial • Administration of their health insurance plans • Planning, funding and provision of care • Regulating medical professionals through self-governing colleges • Allocating resources and negotiating salaries and fees for health professionals
  • 8.
  • 9.
    9 What is CIHI? •Canadian Institute for Health Information • Independent, not-for-profit organization that provides essential information on Canada’s health systems and the health of Canadians • Led by a 16-person Board of Directors, with representation from across the country
  • 10.
    10 Where did wecome from? Pre-CIHI “I was aware from the outset that Canadian health information was not in good shape. My current assessment is that it is in a deplorable state… vast amounts of health data are recorded, but reliable information is in much shorter supply”. Dr. Martin Wilk Former Chief Statistician Chair, National Task Force on Health Information (1991) 1988: Creation of NHIC 1989: Creation of task force to assess state of health information in Canada 1991: Health Information for Canada, 1991: A Report by the National Task Force on Health Information Key recommendation: Creation of an independent institute for health information
  • 11.
  • 12.
  • 13.
    13 CIHI’s journey 1994 CIHI opens for business 1999 Healthinformation roadmap initiative 2003 Data quality strategy launched 1995 Privacy and security policy adopted 2004 • Prescribed entity status under Ontario PHIPA • Signed BLAs with all P/T’s 2013 Launch of yourhealthsystem.ca 2015 Employees 112 454 2005 700 Databases 3 20 28 Budget $12 million $55 million $105 million 2001 First data quality framework 2007 Stable annual funding New strategic plan 718
  • 14.
    14 New strategic plan(2016 to 2021)
  • 15.
  • 16.
  • 17.
    17 Legislative landscape   11of 13 provinces and territories have health privacy laws that: • Provide detailed and comprehensive guidance on collection/use/disclosure of health information • Address specific healthcare associated privacy issues • Include use of PHI for clinical and secondary purposes (planning, billing, research)   All jurisdictions have some form of written agreement with CIHI: • Bilateral agreement • Specific data sharing agreement (DSA) • Set out terms under which CIHI can collect/use/disclose PHI • May include terms specific to a jurisdiction
  • 18.
    1818 CIHI’s Privacy andSecurity Program • Maintains the trust and confidence of stakeholders • Protects individual privacy, the confidentiality of records and the security of information • Privacy and Security Framework
  • 19.
    1919 External review ofCIHI’s Privacy and Security Program • Prescribed entity under Ontario’s Personal Health Information Protection Act (PHIPA) • CIHI maintains International Organization for Standards (ISO) 27001: 2013 certification
  • 20.
    20 Policies, procedures andstandards Examples • Privacy Policy on the Collection, Use, Disclosure and Retention of Personal Health Information and De-Identified Data • Privacy and Security Incident Management Protocol • Privacy and Security Training Policy • Information Security Policy • Privacy Impact Assessment Policy All available at www.cihi.ca
  • 21.
  • 22.
    22 Who uses CIHIdata? • Funders • Health ministries • Regional health authorities • Hospital administrators • Clinicians • Researchers • Journalists • Students • Public
  • 23.
    23 Information products Public indicators  Private reports   Analytical reports
  • 24.
    24 Our success factors  Independent…but representational   Focus on stakeholders’ needs   Collaboration and partnerships   Communication and outreach   Corporate approach to quality, privacy and security
  • 25.
  • 26.
    26 Fit-for-use: Information Qualityat CIHI https://youtu.be/rzl9T7647vo
  • 27.
    27 Data and informationquality Data Data Indicators Reporting and delivery tools Data Quality Information Quality
  • 28.
    28 Information Quality Plan  Objectives 1. Develop and launch an information quality framework that brings together and enhances CIHI’s quality management practices 2. Improve the accuracy, comparability and coherence of CIHI’s data and information 3. Improve the information (metadata) about CIHI’s data sources and information products
  • 29.
    29 IQ Plan objective1 initiatives   Develop and launch an information quality framework that brings together and enhances CIHI’s quality management practices 1. Create an Information Quality Framework 2. Evolve and standardize data evaluation tools and processes 3. Reinforce CIHI’s quality culture
  • 30.
  • 31.
  • 32.
    32 More timely, comparableand accessible data across the health continuum   What • Primary care • Home care • Community mental health • Patient experience • Patient reported outcomes   How • Modernize our supply ‒ EHR and EMRs as new data sources ‒ Leverage new technology • Link and integrate data • More accessible ‒ Improve access to metadata ‒ Improve access for researchers
  • 33.
    33 Increase stakeholders’ abilityto use information to accelerate improvements in health care • Transform CIHI’s digital presence ‒ Social media; Digital analytic reports; Infographics ‒ More intuitive user experience • Analytical tools ‒ Health system performance indicators and case mix methodologies • Engage with users to enable better use ‒ Capacity building ‒ Customized products
  • 34.