Slides from all presenters including: Nick Bowman - Consulting Manager for Whitesky Labs Adam Sellers - Solution Engineer at Salesforce

1. 8 November, 2018
Sydney

2. All contents © MuleSoft Inc.
We have 4x prizes tonight to give away:
● Training course voucher - any course, online or in-person
● Certification voucher for all!
Prizes, Prizes, Prizes
2

3. All contents © MuleSoft Inc.
Agenda
3
• 5:30 pm Registration & Networking
• 6:00 pm Planning for Mule 4 Migration Success - Nick
Bowman (Consulting Manager, WhiteSky Labs)
• 6:30 pm Salesforce Powered by Mule: Bringing APIs to Life
Dan Owen (Customer Success Architect, MuleSoft) and
Adam Sellers (Principal Solutions Engineer, Salesforce)
• 7:00 pm Networking
• 7:30 pm Event close

4. All contents © MuleSoft Inc.
What’s next
4
• Share:
– Tweet your pictures with the hashtag #MuleMeetup
– Invite your network to join: meetups.mulesoft.com/sydney
• Feedback:
– Contact MuleSoft at meetup@mulesoft.com for ways to improve the program
and suggest topics
• Our next meetup:
– Date: 21 February, 2018
– Location: TBD
– Topic: TBD

5. Nick Bowman – Consulting Manager for WhiteSky Labs
8-November-2018
Planning for Mule 4 Migration
Success

6. All contents © MuleSoft Inc.
Agenda
6
• Why Upgrade
• When to Upgrade
• Planning and Scoping
• Execution
• Transition
• Case Study – ALH Group

7. All contents © MuleSoft Inc.
Why Upgrade?
7
Simplified expression language and
improved runtime experience
• Even easier and quicker to build and
release applications on Mule 4
• Complete revamp of runtime engine for
greater performance and reliability
Supportability / Clean-up
• Do your existing Applications have a high
support overhead – E.g. Logging / Error
handling not effective
• API Led Design Principles not in place? –
Now is the time to refactor for greater
reuse!
Take advantage of new Development
features
• Error handling – New Try Scope
• Connectors are more intuitive to use and
easier to build
• Intuitive Palette
• https://www.mulesoft.com/whitepaper/api/
what-is-new-mule-4
Consider Technical Debt
• For every Mule 3 Application you are
newly building or changing, you will need
to consider for a Mule 4 upgrade in future
• Is there a big project or program starting
soon – Do the upgrade beforehand!

8. All contents © MuleSoft Inc.
When to upgrade?
8
Should you start the journey now?
• Consider your organization’s appetite to
adopt a major new Runtime version
• Customers are already successfully
deploying new applications in Mule 4
• Common Connectors are widely available
and stable - Take the time to check that
the connectors you need are available
and stable first.
• Will the Mule Migration Tool accelerate
the upgrade? It may be worth waiting for
general availability of the tool
About the Mule Migration Tool
• Convert Mule 3 project zips to equivalent
Mule 4 project jars using the Utility
• Currently in beta testing with delivery
partners
• Best results where your Mule 3 flows
follow development best practice – i.e. If
there are overly complex transformations,
custom code, or the runtime artefacts are
not in scope for conversion
• Remember that it is an accelerator, not a
silver bullet - Converted Mule 4
applications still need manual effort to
verify and/or tweak before being ready to
System Test

9. All contents © MuleSoft Inc.
Planning and Scoping
9
Take time to scope out your Upgrade
• Start by collating a list of Applications and
flows in a spreadsheet or tool and
capture relevant metrics to calculate
effort
Impact Assessment
• Assess each API complexity
• Is it full rewrite, small or large
modification? Who should be involved?
• MuleSoft Customer Success Team
• Application Subject Matter Experts
• Quality Assurance
• Implementation Partner
Identify Dependencies
• Production Samples for Unit Testing
• Documentation, RAML, Wikis, access to
Application SMEs
• People Dependencies
• Third Party Extensions for Logging etc
• Produce a dependency register with due
dates and who responsible
Determine method / cut-over
• Cut-over approach / migration plan
• Test Driven Approach
• Identify value of Mule Migration Tool

10. All contents © MuleSoft Inc.
Execution
10
Use an Agile Delivery Method
• Organize Application conversions in
Sprint cycles
• Start with a simple Application first to
prove out your Development, Test,
and Transition processes
• When confident in your process start
tackling more complex Applications –
Don’t leave the hardest ones until
last!
Mobilize the right team
• Does your internal team have the
necessary skills to begin building on
Mule 4 right away?
• Internally or in collaboration with a
partner – Kick-start or deliver the
whole upgrade?
• How much work can be done by
off-shore resources for commercial
benefit?

11. All contents © MuleSoft Inc.
Transition
11
Produce a transition plan
• Sprint Migration – Deploy APIs when
ready
• Post Go-live Verification Testing
• Identify Pre and Post deployment
tasks well before deployment
• Can you do a rehearsal ahead of
time
• Do all cut-over stakeholders
understand their roles
Licensing
• Talk to your MuleSoft Account
Executive or a MuleSoft Services
Partner about transitional licensing
requirements

12. All contents © MuleSoft Inc.
Case Study – ALH Group
12
Scope
• Mix of 12 simple to complex Applications
• Decided not to wait for the Mule Migration Tool as
existing Applications had a high amount of custom
code and scripts.
Collaborative Team
• The ALH Development Lead worked closely with
WSL to plan and deliver the upgrade.
• WSL kicked off the first Application migrations with
shadowing from the ALH Team.
• The ALH team were able to complete the last 4
Application migrations
• Utilized off-shore development capability after first
sprint cycle was successful
• ALH is currently leading the System Integration
Testing
Why
• Getting ready to use the MuleSoft Platform for
innovative API offerings in 2019
• Moving from Mule ESB Batch / Point to Point
approach to a modern API Led Architecture
• Opportunity to learn MuleSoft Design best practices
“I am enjoying the new Mule components
in Version 4. In particular, the simplified
File and Database components
The profile of MuleSoft has increased here
at ALH. MuleSoft has provided an
opportunity to start thinking about
leveraging all data in the organization
With the assistance of WSL, ALH is
confident to move forward with MuleSoft.
Tackling projects that were considered too
challenging some time ago.”
Chris Minas – ALH Group MuleSoft
Lead Developer

13. 100% Exclusive
Fully Certified & Proficient
Resources (As of Oct ‘18)
Australia: 21
Philippines: 64
Composite
Commercial Value
WhiteSky Labs Capability & Value
Proposition

14. Thank You

15. Salesforce Powered by Mule:
Bringing APIs to Life
Dan Owen (Customer Success Architect, MuleSoft)
Adam Sellers (Principal Solutions Engineer, Salesforce)

16. Adam Sellers - Platform Guy
Dan Owen - Muley
Change Data Capture
Synchronize Data & Orchestrate Workflows in Real-Time

17. This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the
assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we
make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber
growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief,
any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new
products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays
in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the
immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth,
new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger
enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form
10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important
disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be
delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available.
Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Statement under the Private Securities Litigation Reform Act of 1995
Forward-Looking Statement

18. Key Systems Need Up-To-Date Information
Businesses need to replicate changes in Salesforce to maintain consistency
Account {
Name : ”Acme"
}
Account {
?
}
Account {
?
}
insert acct = new
Account(Name='Acme’);
CRM Other Key Applications

19. Capture all record changes from your Salesforce org
Introducing Change Data Capture
No custom change-capture coding required
Easily select entities to capture data changes on with clicks
Capture granular data changes
Replicate Salesforce data to any downstream system
Real-time event-driven integration pattern
Decouple systems and scale without fear of breaking
“/data/ChangeEvents” Channel
Account {
Name : “Acme”
}
Account {
Name :
“Acme”
}
Account {
Name :
“Acme”
}
insert acct;
GA in Winter!
No polling
No batch ETL processes
No point-to-point integrations

20. Change Data Capture Drives Key Use Cases
Master Data
Management
DATA REPLICATION
Update external
systems to reflect
changes in Salesforce
Back-Office
Integrations
PROCESS AUTOMATION
Downstream systems
react when Salesforce
data changes
Data Archival
AUDIT & COMPLIANCE
Changes in Salesforce
must be stored for an
extended period of time
Salesforce Event Stream
/closed_won
/new_account
/new_account
/data_change
Amazon S3
bucket

21. Change Data Capture Architecture
Change Events
• Captured for data change events
• Published to change stream
• Sent to subscribed clients
Update Event
Account {
Name : "Acme2"
}
Salesforce External System
Account {
Name:"Acme2"
}
Account {
Name:"Acme"
}
Update
Account {
Name:"Acme2"
}
Account {
Name:"Acme"
}
Enterprise Messaging
Platform Update

22. Orchestrate complex business processes without writing custom code
Easily Extend Platform Events with MuleSoft
Capture Events with the Salesforce Connector
Pre-built connector for Change Data and Platform Events
Perform crucial data transformations
Allow for communication across protocols and data types
Deploy secure API gateways
Propagate events to on-prem data sources
Firewall
On-Prem 3rd
Party Cloud
Salesforce Platform and
Change Data Event Streams

23. Roadmap
CDC (Dev Preview)
Custom Object Default
Enablement
Platform Encryption Support
Monitoring APIs
Sharing Support
Virtual Channel Definitions
Apex Triggers on CDC Events
Internal Enablement Toolkit
Additional Object Support
Winter ‘19 (#DF18) Spring ‘19 Summer ‘19 +
Filtered Subscriptions
Internal Multi-org
Subscriptions
Cross-org Subscription
Additional Object Support

24. CDC is Powered by Platform Events

25. Cost and complexity increases over time
Point-to-Point Integrations Slow Down Business
Year 1

26. Cost and complexity increases over time
Point-to-Point Integrations Slow Down Business
Year 3
Year 1

27. Drive robust process automation with an event-driven architecture
Real-Time Integration Across Systems with Platform Events
Salesforce Event Stream
EventBus.publish {
“Closed Deal!”;
}
Publish Event
</Update Inventory> </Trigger Push Notification>
</Resolve Case>
</Create Invoice> </Update Report>

28. Cost and complexity increases over time
Point-to-Point Integrations Slow Down Business
Years
5+
Year 3
Year 1

29. Move from Point-to-Point to a robust, decoupled model
Scale Integrations with an Event-Driven Architecture
Salesforce Event Stream
Point-to-Point Event-Driven

30. Platform Events Integration - ‘Connect Events’ Service
Fully managed bi-directional integration with platform events
Pilot in Winter!
Salesforce Event Steam
Heroku Kafka
Broker
Cluster
Heroku Connect
Events
Platform & Change
Data Events
MuleSoft
Application
Network
Systems,
Devices, and
Apps
Microservice
Consumers
Product Apps
External
Compute

31. Connect Events preview

32. Connect Events preview

33. Connect Events preview

35. November + December 2018
Community Success Months:
Get trained and become MuleSoft-Certified

36. All contents © MuleSoft Inc.
What are Community Success Months?
36
November and December are special months during which MuleSoft
Meetup Leaders present the best ways for you to learn, grow your
skills and get them recognized officially on the market.
- Learn how to expand your MuleSoft skills,
- Learn how to become MuleSoft-certified,
- Receive one complimentary certification exam voucher today!

37. All contents © MuleSoft Inc.
MuleSoft U
37
• Free!
• Self-paced HTML-format courses with step-by-step instructions to go
deep on any topic.
• Available courses:
- NEW - Development fundamentals (Mule 3 and 4)
- NEW – Mule 4 for Mule 3 users
- Flow Design
- Getting started with Anypoint Platform (Mule 3 and 4)
Register for MuleSoft U at
https://training.mulesoft.com/category/mulesoftu

38. All contents © MuleSoft Inc.
Instructor-led training
38
• 1 to 5 days, in person or online
• 12 available courses
• For all profiles: developers, architects, admins, IT ops, managers
See all the learning paths available and register for a class at
https://training.mulesoft.com
→ Win 1 of 4 free instructor-led training courses by participating in our
trivia later tonight!

39. All contents © MuleSoft Inc.
Get ready to become certified
39
• Free self-assessment quiz and DIY exercises to prepare for
the MCD Level 1 certification.
• 60+ questions and 10+ Do-It-Yourself exercises to apply and test
the knowledge gained in the Anypoint Platform Development -
Fundamentals class.
• 90% of the candidates who used these resources pass the exam!
Register for the quiz and the exercises at:
https://training.mulesoft.com/course/fundamentals4-quiz-diy

40. All contents © MuleSoft Inc.
More certifications to validate your skills
40
• Confirm mastery of concepts
• Achieve industry recognition
• Differentiate yourself in the marketplace
– MCD – Level 1 (Mule 4) + Level 1 (Mule 4) DELTA
– MCD – Integration and API Associate
– MCD – API Design Associate
– MCD – Integration Professional (Mule 3)
– MuleSoft Certified Platform Architect – Level 1
– MuleSoft Certified Integration Architect – Level 1

41. All contents © MuleSoft Inc.
Be ready!
41
• Datasheets are available to help you get ready for training and
certification exams.
• Everything you need to know about each course, each exam, set up
requirements, etc.
More than 45 datasheets are available at:
https://training.mulesoft.com/downloads

42. All contents © MuleSoft Inc.
Ready to take the leap?
42
• All of you will receive a free certification exam of your choice!
• Make sure to check in with your Meetup leader(s) today
• Check your emails within 10 days after the event to get your voucher.
No form to fill out, you will get it automatically.

43. Thursday 14 February
Thursday 21 February
Register now at meetups.mulesoft.com/sydney
Next Sydney Meetup: