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Martin Davie
A Test/Quality Assurance Manager with strong work ethic and extensive
test experience within Queensland Health
Relevant experience includes test management and co-ordination at the
Gold Coast University Hospital (GCUH) and Lady Cilento Children’s
Hospital (LCCH)
- ~ -
Resumè
Summary
• An experienced and capable Test/Quality Assurance Professional with business
experience exceeding 30 years.
• Test experience over the past five years includes the Healthcare sector,
Resources Industry, Service Desk Support Systems and Training Applications.
• Technical Change Manager for ICT project works at Lady Cilento Children’s
Hospital (LCCH) post Go-Live during transition from Project to Business As Usual.
• Test/Incident Manager for Biomedical ICT Connectivity team at LCCH, triaging
service requests/incidents and co-ordinating multiple teams for resolution on a
daily basis.
• Test lead at the Gold Coast University Hospital (GCUH) and LCCH accountable for
proving the quality of the ICT infrastructure solutions and their capability to
underpin business critical and biomedical solutions.
• Previously owned a number of successful businesses, managed a variety of
international and local I.T Specialists, trained thousands of I.T. Professionals in
Team Management skills. Additional exposure to industries including Banking,
Insurance, Retail, Government and Utilities.
• Specialties include:
o Extensive experience in leading small to mid sized teams in a variety of
industries. Excellent communication skills and abilities to build rapport
with all members of a project team.
o A methodical and quality focus towards Testing.
o A focus on managing structured technical change within an ICT Project
environment.
o Managing and resolving incidents/defects associated with implementation
of Biomedical ICT Connectivity for Biomedical Equipment within multiple
Clinical Streams.
o Excellent knowledge of the System Development Lifecycle.
o Extensive experience in the creation of all test documentation
o Excellent facilitation and training skills.
o HP Quality Centre Administrator
Qualifications
• BSc Hons(Aeronautical Engineering) – Bristol University U.K. 1982
• Commercial Pilots Licence – Australia – 1985
• Accredited Practitioner of Neuro Linguistic Programming – 1998
• Graduate Certificate in Leadership in Workplace Development – Southern Cross
University - 2009
• Various inductions including the Mining Sector and Qld Health
Employment Summary
Company Position Title Summary Duration
Qld
Health
ICT Technical
Change Manager
Key Responsibilities include:
• Lead and manage technical
changes for the Lady Cilento
Children’s Hospital (LCCH)
December
2014 -
Present
Technology Project through the
Queensland Health Information
and Communication Technology
(ICT) life cycle environments to
ensure minimal impact to business
as usual operation. Responsible for
managing the operational
configuration and ongoing support
status for ICT infrastructure to
ensure products and services can
be deployed.
• Coordination of changes within the
environments to ensure that there
are minimal conflicts.
• Managing the end to end process
for executing technical change
(RFC’s) for the LCCH Technology
Project..
• Communicating with operational
and business stakeholders to gain
agreement on the execution of
technical changes.
• Refining the Integrated Technical
Change strategy for the Lady
Cilento Children’s Hospital
Technology Project.
Qld
Health
Test/Incident
Manager
Key Responsibilities include:
• Daily triage of Biomedical ICT
Connectivity issues across multiple
Clinical Streams
• Co-ordination of ICT Support
resources for resolution of issues
• Management of Test/Validation
processes for Biomedical ICT
Connectivity across multiple
solutions
• Authorship of Incident/Test
Management Strategy for
Biomedical ICT Connectivity
program
• Analysis and reporting on
Incident/Service Request statistics
and resolution
July-
December
2014
UXC Test Lead –
Queensland
Children’s Hospital
(Renamed Lady
Cilento Children’s
Hospital)
Key Responsibilities include:
• Co-authorship of Test Strategy
• Co-authorship of Test Plans for
Environment Readiness, System
and Integration Test
• Template authorship for Test
Execution Schedule, Test
Summary Reports and Test Defect
report
July 2013
– June
2014
• Participation in Management
presentations and reporting
• Analysis of Low Level Designs for
test planning
• The co-ordination and guidance of
multiple vendors for the creation
of test cases based on satisfying
detailed solution statements.
Specific packages WLAN, Unified
Communications & IP Telephony,
Paging and Messaging.
• Successful co-ordination of test
activity relating to the Cisco based
Contact Centre
• Supervision of the Test Execution
for each work package in the
Environment Readiness, System
and Integration Test phase
• Collation of Test Evidence and
data input to Quality Centre
• Logging of Defects and co-
ordinating rectification actions
• Facilitation of Defect Triage
meetings
• Participation in Environment
Change meetings
• Quality Centre (ALM)
Administrator – modification of
modules to suit user needs.
Administration of users
UXC Test Lead – Gold
Coast University
Hospital
• Preparation of test management
documentation for Test Manager
including Systems, Integration and
Acceptance Test plans
• The co-ordination and guidance of
multiple vendors for the creation
of tests based on satisfying
Detailed Business Requirements.
• Facilitation of workshops involving
FRAME (Test Auditors)/Work
Package Vendor/Design Authority
for the successful design and
approval of test cases
• Supervision of the Test Execution
for each work package in the
Systems, Integration and
Operational Acceptance Test phase
• Successful co-ordination of test
activity relating to the Cisco based
Contact Centre
Nov 2012
– July
2013
• Management of each work
package test suite utilising Quality
Centre (ALM) including the
collection of test evidence.
• Defect remediation and retest in
order to make stage-gate
deliverables
• Daily participation in SCRUMS
• Liaising with Test Manager on
problems effecting test planning,
execution and results
CSC Senior Test Analyst
• BMA Coal –
TAMS Project
• Bechtel Project
• Participation in daily scrums and in
work-product reviews.
• Preparing scenario based manual
test cases, as per test design
specifications.
• Lead Test Analyst for the Training
and Access Management Solution
(TAMS)
• Jira ticket update for project
tracking.
• Liaison with Test Manager,
Business Analysts and Subject
Matter Experts on progress and
issues effecting test planning,
execution and results.
• Development of Test Matrices,
mapping Test Cases to
Requirements.
• Analysing and understanding
requirement specifications relating
to functionality under test and
providing feedback to
management and staff concerning
potential design flaws or omissions
in business requirements and/or
technical design documentation.
• Defect remediation and retest in
order to make stage-gate
deliverables
• Executing manual test cases and
recording results in Quality Centre
• Documenting and logging Test
Defects
• Production Verification Testing of
2010 –
Nov 2012
the TAMS solution on BMA mine
sites in the Bowen Basin, QLD,
prior to Go Live
• Providing guidance and advice as
a senior team member within the
TAMS Test Team.
• Inducted on to multiple BMA mine
sites.
CSC Senior Test Analyst
– Manulife Service
Desk Project
• Virtual team where resources were
located globally and the customer
sites located in multiple locations
across Asia
• Develop and execute excel based
test scripts and a Microsoft Access
based Test Execution Tracker.
• Extensive client contact via
telephone for Site Acceptance
Testing Lead Test Analyst for the
Federated Access single sign-on
solution for the project
• Extensive consultation with CSC
international resources for project
support.
Nov 2011 –
March
2012
Software
Education
Group
Knowledge
Engineer
§ Initial DP Education client liaison
to smooth transition to Software
Education
§ Initial trainer liaison (2005-2006)
between specific international
trainers managed by DP
Education, now working with
Software Education
§ Delivery of public and in-company
workshops on a regular basis in
Australia and New Zealand in the
following topics:
⇒ Small Team Leadership
⇒ Developing Effective
Communication Skills
⇒ Facilitation Skills for
Workgroups
⇒ Delivery of 20 minute
informational presentations
to client forums
⇒ Delivery of conference
papers specific to
communication and team
development at Software
Education Conferences.
•
CSC Senior Test Analyst
– Manulife Service
Desk Project
• Virtual team where resources were
located globally and the customer
sites located in multiple locations
across Asia
• Develop and execute excel based
test scripts and a Microsoft Access
based Test Execution Tracker.
• Extensive client contact via
telephone for Site Acceptance
Testing Lead Test Analyst for the
Federated Access single sign-on
solution for the project
• Extensive consultation with CSC
international resources for project
support.
Nov 2011 –
March
2012
Knowledge Engineer
Software Education Group
2005 – 2010 (5 years) Australia & New Zealand
In late 2004, I was approached and entered into discussions with the principal of
Software Education, based in New Zealand, for the acquisition of DP Education’s
business in Australia. This transfer of ownership was completed in January 2005, and
I took up a position as a contract trainer with the Software Education Group.
Responsibilities included:
§ Initial DP Education client liaison to smooth transition to Software Education
§ Initial trainer liaison (2005-2006) between specific international trainers
managed by DP Education, now working with Software Education
§ Delivery of public and in-company workshops on a regular basis in Australia and
New Zealand in the following topics:
⇒ Small Team Leadership
⇒ Developing Effective Communication Skills
⇒ Facilitation Skills for Workgroups
⇒ Delivery of 20 minute informational presentations to client forums
⇒ Delivery of conference papers specific to communication and team
development at Software Education Conferences.
Managing Director
DP Education (Seminars) P/L
1988 – 2005 (17 years) Sydney, Australia
In 1988 I acquired the ownership of DP Education (Seminars) P/L, relocated it to
Redfern, Sydney, and developed the company management and administration
team, as well as the contract trainer team. DP Education (Seminars) developed a
reputation as a niche quality I.T. training company with training operations in
Sydney, Melbourne, Canberra, Brisbane and Perth. Key areas of training were:
⇒ Business Analysis
⇒ Systems Analysis
⇒ Systems Testing
⇒ Acceptance Testing
⇒ Project Management
⇒ Team Leadership
Clients included:
• The majority of major financial and banking organisations including -
Westpac, Commonwealth Bank, National Australia Bank, ANZ Bank, St George
Bank, AMP, IAG.
• Large Federal and State Government Departments including – Australian
Taxation Office, Centrelink, Medibank Private, Dept of Defence, Dept of
Immigration, Geoscience, Dept of Employment, Education and Youth Affairs.
• Utilities & Telecommunications including – Telstra, Optus, AAPT, Shell,
Transurban, AGL.
Responsibilities included:
§ Setting overall vision for business direction and articulating this to staff and
clients.
§ Office staff recruitment and development.
§ Handover of day-to-day operations to Office Manager.
§ Financial control of company.
§ Contract administration with contract trainers.
§ Key client liaison.
§ Development of web interface to assist with ease of course information and
registration.
§ Course module development in conjunction with trainers.
§ Exploration of new training areas.
§ Management of improved internal & external software support systems.
§ Development of my own training courses – specifically Small Team
Leadership, Developing Effective Communication Skills, Team Dynamics.
Milestones included:
§ Acceptance Testing Workshop – possibly the first commercial user acceptance
test workshop in Australia – developed & delivered by U.K. Testing specialist
– Geoff Quentin.
§ Management of Testing – focussing on the skills needed to manage a testing
team – developed & delivered by U.K. Testing specialist – Geoff Quentin.
§ Mastering the Requirements Process – developed & delivered by international
experts – James and Suzanne Robertson, training over 400 Business Analysts
per year in Australia.
§ Small Team Leadership – providing the essential skills for I.T. and Business to
I.T. Team Leaders to manage small team environment.
§ Business Consulting for I.T. Analysts – focusing on the need to provide I.T.
Analysts with business awareness – developed & delivered by Phil Ingerson.
§ Survive – Disaster Recovery and Contingency Planning specialist interest
group.
§ NSW I.T. Training Group – a consortium of major companies that grouped
training needs and purchased block training at discount – created in the late
1980’s, disbanded in 1992 (Recession).
§ VIC I.T. Training Group – created after the NSW group for similar reasons.
Disbanded also after 1992 recession.
In addition, during this period, I also created with my partner – Kim Davie – an
Event Management company known as The Organizing Group employing a further 6
staff and specialising in the promotion and management of 2-5 day conferences for
associations. Further details are included at the end of this document.
General Manager
DP Education (Seminars) P/L
1985 – 1988 (3 years) Sydney, Australia
On return from the U.K. I took up the position as General Manager for a small
specialised I.T. professional training company.
Responsibilities included:
§ Liasion between specialist trainers and DP Education.
§ Developing client relationships for the consideration and acquisition of training
services.
§ Management of training venues.
§ Management of promotional activities – primarily direct mail.
§ Management of course registration, and overseeing distribution of client
correspondence.
§ Management of course materials production.
§ Establishment of PC database systems to replace manual course registration
procedures.
Milestones included:
Training Series –
§ Program Testing Workshop, Essential Programmer Skills U.K. specialist testing
trainer – Geoff Quentin
§ Business Analysis for End-Users (possibly the first dedicated Business Analyst
training workshop in Australia)
§ Expert Systems – one of the first commercial training companies to introduce
workshops in the developing field of knowledge-based systems
§ Technical Reviews, Walkthroughs and Inspections U.S. specialist and author
in Technical Reviews – Daniel Freedman
Flight Lieutenant (RAF)
RAF Cranwell
1982 – 1985 (3 years) Cranwell, U.K.
On completion of my university degree I was posted to RAF Cranwell in Lincolnshire
to undergo the following training and squadron duties:
§ Initial officer training – RAF Cranwell – promoted to Flying Officer
§ University Air Squadron (UAS) liaison officer with responsibilities to co-
ordinate between the various University Air Squadrons throughout the United
Kingdom and headquarters at RAF Cranwell.
§ Appointment to flying training at 1 Squadron Flying Training School, RAF
Cranwell, operating Jet Provost primary jet trainers
§ Promoted to Flight Lieutenant and course leader
§ Operated 120 hours Jet time
Acting Pilot Officer (RAF)
Bristol University (U.K.)
1979 – 1982 (3 years) Bristol, U.K.
After succeeding at the RAF selection process, RAF Biggin Hiil, I was commissioned
as an Acting Pilot Officer and granted a sponsored university placement at Bristol
University (U.K.) to study an undergraduate degree in Aeronautical Engineering.
In addition to being a University student, RAF duties included:
§ Being attached to Bristol University Air Squadron for flying training and
development of RAF service knowledge
§ Appointed President of the Mess Committee for the organisation of formal
dinners and activities that included the presence of senior RAF Staff Officers.
§ University break postings involving general squadron duties to
RAF Hong Kong (Helicopters)
RAF Abingdon (Transport)
RAF Wittering (Harriers)
Engineering Cadet
Hawker De Havilland Australia, Bankstown Airport
1977 – 1979 (2 years) Bankstown
I joined Hawker De Havilland after completion of year 12 at High School as an
Engineering Cadet. HDH provided two days a week release from the factory to attend
University of NSW to study Aeronautical Engineering. Duties at HDH included 12
weekly rotation through manufacturing and design departments to develop an
understanding and skills in aircraft component design, metalwork & woodwork
manufacture, and office administration.
Recommendations:
Suzanne Robertson, Principal and Founder, The Atlantic Systems Guild Ltd
“My association with Martin Davie started in 1998 when his company, DP Education
became our agent in Australia. Martin did an excellent job of promoting our seminars
and continued to be our agent until he sold his company. Since then we have
continued to work together especially in the area of Innovation. Together with James
Robertson we have collaborated on ways of integrating Innovation into the jobs of
Business Analysts and other IT professionals. The resulting course is inspiring to
teach and when I team with Martin I always learn something new from him and his
talent for understanding interaction between people with different skills and
mindsets. Martin is one of the best listeners I have met. Apart from being a delight
to work with Martin has become a close and valued friend.”
Janice McInerney, South Island Account Manager, Software Education
“Martin worked for us as a trainer delivering soft skills/leadership courses. These
courses were delivered both onsite for customers and on a public basis in Australia
and New Zealand. Feedback from his courses was always excellent. Customers really
enjoyed his engaging, bubbly personality. I worked with Martin for over five years
and as a colleague he was very easy to work with, nothing was ever a problem.”
Additional projects and organisations of interest
2007-2008
Chairman – Wings Over Lismore Airshow
In 2007 the management team of Northern Rivers Aeroclub, based in Lismore,
decided to hold a 1 day community airshow focusing on the display of ex and current
military aircraft during Anzac weekend in 2008. I headed a management committee
of 12 to create the event which included:
Sponsorship, promotions, airport logistics, Air Force, Army and Navy support,
regulatory authorities, aircraft operations, council support, catering, security, ground
management, volunteer support and others.
We attracted sponsorship exceeding $20,000 and paid admission of 4,000 visitors
from NSW and S.E. Qld. The airshow was very successful.
1996-2003
Principal – The Organizing Group
The Organizing group was set up in 1996 to leverage off the organisational and
event management skills of myself and my partner – Kim Davie. The Organizing
Group focussed on conference and event management for medium sized associations
in a variety of fields and employed 6 staff.
Over 20 premium projects were completed including:
§ Australian Aviation Pyschology Symposium
Sydney Convention & Exhibition Centre 2003 – 400 delegates
§ Australian Aviation Pyschology Symposium
Manly Parkroyal 2001 – 300 delegates
§ 8th
International Conference on Urban Storm Drainage
Sydney Hilton, 1999 - 400 delegates
§ International Internal Auditors Conference
Sydney Hilton, 1998 - 400 delegates
§ Australian Public Risk Management Association conferences
Sydney, 1996, 1998 - 200 delegates
1992-1994
Co-ordinator – Survive Disaster Recovery Group
Survive Disaster Recovery Group was created at a time of increasing interest and
management of recovery of systems after major or minor systems failure. Survive
was a membership organisation including major Sydney, Canberra and Melbourne
based corporations and government departments. Membership exceeded 200.
2 Survive conferences were also promoted and hosted in Sydney during this period.
Contact Details
Martin Davie
281 Manse Road
Myocum
NSW 2482
Ph 02 6684 4617
Mob 0413 058 616
Email mjdavie@me.com
References
Kylie Coates
Test Manager
0408 184 469
Kylie.coates@hotmail.com
Sallyann Pengelly
Test Manager
Brisbane, QLD
0413 740 961
sallyann@sjconsultinggroup.com.au
James Robertson
Principal
Atlantic Systems Guild
London, U.K
James@systemsguild.net
0422 974 505
+44 7758 722764
Bill Kiernan
Chief flying Instructor
Northern Rivers AeroClub
nrac@bigpond.net.au
0429 458 701

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MDavie Resume Test Manager Jan 15

  • 1. Martin Davie A Test/Quality Assurance Manager with strong work ethic and extensive test experience within Queensland Health Relevant experience includes test management and co-ordination at the Gold Coast University Hospital (GCUH) and Lady Cilento Children’s Hospital (LCCH) - ~ - Resumè
  • 2. Summary • An experienced and capable Test/Quality Assurance Professional with business experience exceeding 30 years. • Test experience over the past five years includes the Healthcare sector, Resources Industry, Service Desk Support Systems and Training Applications. • Technical Change Manager for ICT project works at Lady Cilento Children’s Hospital (LCCH) post Go-Live during transition from Project to Business As Usual. • Test/Incident Manager for Biomedical ICT Connectivity team at LCCH, triaging service requests/incidents and co-ordinating multiple teams for resolution on a daily basis. • Test lead at the Gold Coast University Hospital (GCUH) and LCCH accountable for proving the quality of the ICT infrastructure solutions and their capability to underpin business critical and biomedical solutions. • Previously owned a number of successful businesses, managed a variety of international and local I.T Specialists, trained thousands of I.T. Professionals in Team Management skills. Additional exposure to industries including Banking, Insurance, Retail, Government and Utilities. • Specialties include: o Extensive experience in leading small to mid sized teams in a variety of industries. Excellent communication skills and abilities to build rapport with all members of a project team. o A methodical and quality focus towards Testing. o A focus on managing structured technical change within an ICT Project environment. o Managing and resolving incidents/defects associated with implementation of Biomedical ICT Connectivity for Biomedical Equipment within multiple Clinical Streams. o Excellent knowledge of the System Development Lifecycle. o Extensive experience in the creation of all test documentation o Excellent facilitation and training skills. o HP Quality Centre Administrator Qualifications • BSc Hons(Aeronautical Engineering) – Bristol University U.K. 1982 • Commercial Pilots Licence – Australia – 1985 • Accredited Practitioner of Neuro Linguistic Programming – 1998 • Graduate Certificate in Leadership in Workplace Development – Southern Cross University - 2009 • Various inductions including the Mining Sector and Qld Health Employment Summary Company Position Title Summary Duration Qld Health ICT Technical Change Manager Key Responsibilities include: • Lead and manage technical changes for the Lady Cilento Children’s Hospital (LCCH) December 2014 - Present
  • 3. Technology Project through the Queensland Health Information and Communication Technology (ICT) life cycle environments to ensure minimal impact to business as usual operation. Responsible for managing the operational configuration and ongoing support status for ICT infrastructure to ensure products and services can be deployed. • Coordination of changes within the environments to ensure that there are minimal conflicts. • Managing the end to end process for executing technical change (RFC’s) for the LCCH Technology Project.. • Communicating with operational and business stakeholders to gain agreement on the execution of technical changes. • Refining the Integrated Technical Change strategy for the Lady Cilento Children’s Hospital Technology Project. Qld Health Test/Incident Manager Key Responsibilities include: • Daily triage of Biomedical ICT Connectivity issues across multiple Clinical Streams • Co-ordination of ICT Support resources for resolution of issues • Management of Test/Validation processes for Biomedical ICT Connectivity across multiple solutions • Authorship of Incident/Test Management Strategy for Biomedical ICT Connectivity program • Analysis and reporting on Incident/Service Request statistics and resolution July- December 2014 UXC Test Lead – Queensland Children’s Hospital (Renamed Lady Cilento Children’s Hospital) Key Responsibilities include: • Co-authorship of Test Strategy • Co-authorship of Test Plans for Environment Readiness, System and Integration Test • Template authorship for Test Execution Schedule, Test Summary Reports and Test Defect report July 2013 – June 2014
  • 4. • Participation in Management presentations and reporting • Analysis of Low Level Designs for test planning • The co-ordination and guidance of multiple vendors for the creation of test cases based on satisfying detailed solution statements. Specific packages WLAN, Unified Communications & IP Telephony, Paging and Messaging. • Successful co-ordination of test activity relating to the Cisco based Contact Centre • Supervision of the Test Execution for each work package in the Environment Readiness, System and Integration Test phase • Collation of Test Evidence and data input to Quality Centre • Logging of Defects and co- ordinating rectification actions • Facilitation of Defect Triage meetings • Participation in Environment Change meetings • Quality Centre (ALM) Administrator – modification of modules to suit user needs. Administration of users UXC Test Lead – Gold Coast University Hospital • Preparation of test management documentation for Test Manager including Systems, Integration and Acceptance Test plans • The co-ordination and guidance of multiple vendors for the creation of tests based on satisfying Detailed Business Requirements. • Facilitation of workshops involving FRAME (Test Auditors)/Work Package Vendor/Design Authority for the successful design and approval of test cases • Supervision of the Test Execution for each work package in the Systems, Integration and Operational Acceptance Test phase • Successful co-ordination of test activity relating to the Cisco based Contact Centre Nov 2012 – July 2013
  • 5. • Management of each work package test suite utilising Quality Centre (ALM) including the collection of test evidence. • Defect remediation and retest in order to make stage-gate deliverables • Daily participation in SCRUMS • Liaising with Test Manager on problems effecting test planning, execution and results CSC Senior Test Analyst • BMA Coal – TAMS Project • Bechtel Project • Participation in daily scrums and in work-product reviews. • Preparing scenario based manual test cases, as per test design specifications. • Lead Test Analyst for the Training and Access Management Solution (TAMS) • Jira ticket update for project tracking. • Liaison with Test Manager, Business Analysts and Subject Matter Experts on progress and issues effecting test planning, execution and results. • Development of Test Matrices, mapping Test Cases to Requirements. • Analysing and understanding requirement specifications relating to functionality under test and providing feedback to management and staff concerning potential design flaws or omissions in business requirements and/or technical design documentation. • Defect remediation and retest in order to make stage-gate deliverables • Executing manual test cases and recording results in Quality Centre • Documenting and logging Test Defects • Production Verification Testing of 2010 – Nov 2012
  • 6. the TAMS solution on BMA mine sites in the Bowen Basin, QLD, prior to Go Live • Providing guidance and advice as a senior team member within the TAMS Test Team. • Inducted on to multiple BMA mine sites. CSC Senior Test Analyst – Manulife Service Desk Project • Virtual team where resources were located globally and the customer sites located in multiple locations across Asia • Develop and execute excel based test scripts and a Microsoft Access based Test Execution Tracker. • Extensive client contact via telephone for Site Acceptance Testing Lead Test Analyst for the Federated Access single sign-on solution for the project • Extensive consultation with CSC international resources for project support. Nov 2011 – March 2012 Software Education Group Knowledge Engineer § Initial DP Education client liaison to smooth transition to Software Education § Initial trainer liaison (2005-2006) between specific international trainers managed by DP Education, now working with Software Education § Delivery of public and in-company workshops on a regular basis in Australia and New Zealand in the following topics: ⇒ Small Team Leadership ⇒ Developing Effective Communication Skills ⇒ Facilitation Skills for Workgroups ⇒ Delivery of 20 minute informational presentations to client forums ⇒ Delivery of conference papers specific to communication and team development at Software Education Conferences.
  • 7. • CSC Senior Test Analyst – Manulife Service Desk Project • Virtual team where resources were located globally and the customer sites located in multiple locations across Asia • Develop and execute excel based test scripts and a Microsoft Access based Test Execution Tracker. • Extensive client contact via telephone for Site Acceptance Testing Lead Test Analyst for the Federated Access single sign-on solution for the project • Extensive consultation with CSC international resources for project support. Nov 2011 – March 2012 Knowledge Engineer Software Education Group 2005 – 2010 (5 years) Australia & New Zealand In late 2004, I was approached and entered into discussions with the principal of Software Education, based in New Zealand, for the acquisition of DP Education’s business in Australia. This transfer of ownership was completed in January 2005, and I took up a position as a contract trainer with the Software Education Group. Responsibilities included: § Initial DP Education client liaison to smooth transition to Software Education § Initial trainer liaison (2005-2006) between specific international trainers managed by DP Education, now working with Software Education § Delivery of public and in-company workshops on a regular basis in Australia and New Zealand in the following topics: ⇒ Small Team Leadership ⇒ Developing Effective Communication Skills ⇒ Facilitation Skills for Workgroups ⇒ Delivery of 20 minute informational presentations to client forums ⇒ Delivery of conference papers specific to communication and team development at Software Education Conferences.
  • 8. Managing Director DP Education (Seminars) P/L 1988 – 2005 (17 years) Sydney, Australia In 1988 I acquired the ownership of DP Education (Seminars) P/L, relocated it to Redfern, Sydney, and developed the company management and administration team, as well as the contract trainer team. DP Education (Seminars) developed a reputation as a niche quality I.T. training company with training operations in Sydney, Melbourne, Canberra, Brisbane and Perth. Key areas of training were: ⇒ Business Analysis ⇒ Systems Analysis ⇒ Systems Testing ⇒ Acceptance Testing ⇒ Project Management ⇒ Team Leadership Clients included: • The majority of major financial and banking organisations including - Westpac, Commonwealth Bank, National Australia Bank, ANZ Bank, St George Bank, AMP, IAG. • Large Federal and State Government Departments including – Australian Taxation Office, Centrelink, Medibank Private, Dept of Defence, Dept of Immigration, Geoscience, Dept of Employment, Education and Youth Affairs. • Utilities & Telecommunications including – Telstra, Optus, AAPT, Shell, Transurban, AGL. Responsibilities included: § Setting overall vision for business direction and articulating this to staff and clients. § Office staff recruitment and development. § Handover of day-to-day operations to Office Manager. § Financial control of company. § Contract administration with contract trainers. § Key client liaison. § Development of web interface to assist with ease of course information and registration. § Course module development in conjunction with trainers. § Exploration of new training areas. § Management of improved internal & external software support systems. § Development of my own training courses – specifically Small Team Leadership, Developing Effective Communication Skills, Team Dynamics. Milestones included: § Acceptance Testing Workshop – possibly the first commercial user acceptance test workshop in Australia – developed & delivered by U.K. Testing specialist – Geoff Quentin. § Management of Testing – focussing on the skills needed to manage a testing team – developed & delivered by U.K. Testing specialist – Geoff Quentin.
  • 9. § Mastering the Requirements Process – developed & delivered by international experts – James and Suzanne Robertson, training over 400 Business Analysts per year in Australia. § Small Team Leadership – providing the essential skills for I.T. and Business to I.T. Team Leaders to manage small team environment. § Business Consulting for I.T. Analysts – focusing on the need to provide I.T. Analysts with business awareness – developed & delivered by Phil Ingerson. § Survive – Disaster Recovery and Contingency Planning specialist interest group. § NSW I.T. Training Group – a consortium of major companies that grouped training needs and purchased block training at discount – created in the late 1980’s, disbanded in 1992 (Recession). § VIC I.T. Training Group – created after the NSW group for similar reasons. Disbanded also after 1992 recession. In addition, during this period, I also created with my partner – Kim Davie – an Event Management company known as The Organizing Group employing a further 6 staff and specialising in the promotion and management of 2-5 day conferences for associations. Further details are included at the end of this document. General Manager DP Education (Seminars) P/L 1985 – 1988 (3 years) Sydney, Australia On return from the U.K. I took up the position as General Manager for a small specialised I.T. professional training company. Responsibilities included: § Liasion between specialist trainers and DP Education. § Developing client relationships for the consideration and acquisition of training services. § Management of training venues. § Management of promotional activities – primarily direct mail. § Management of course registration, and overseeing distribution of client correspondence. § Management of course materials production. § Establishment of PC database systems to replace manual course registration procedures. Milestones included: Training Series – § Program Testing Workshop, Essential Programmer Skills U.K. specialist testing trainer – Geoff Quentin § Business Analysis for End-Users (possibly the first dedicated Business Analyst training workshop in Australia) § Expert Systems – one of the first commercial training companies to introduce workshops in the developing field of knowledge-based systems § Technical Reviews, Walkthroughs and Inspections U.S. specialist and author in Technical Reviews – Daniel Freedman
  • 10. Flight Lieutenant (RAF) RAF Cranwell 1982 – 1985 (3 years) Cranwell, U.K. On completion of my university degree I was posted to RAF Cranwell in Lincolnshire to undergo the following training and squadron duties: § Initial officer training – RAF Cranwell – promoted to Flying Officer § University Air Squadron (UAS) liaison officer with responsibilities to co- ordinate between the various University Air Squadrons throughout the United Kingdom and headquarters at RAF Cranwell. § Appointment to flying training at 1 Squadron Flying Training School, RAF Cranwell, operating Jet Provost primary jet trainers § Promoted to Flight Lieutenant and course leader § Operated 120 hours Jet time Acting Pilot Officer (RAF) Bristol University (U.K.) 1979 – 1982 (3 years) Bristol, U.K. After succeeding at the RAF selection process, RAF Biggin Hiil, I was commissioned as an Acting Pilot Officer and granted a sponsored university placement at Bristol University (U.K.) to study an undergraduate degree in Aeronautical Engineering. In addition to being a University student, RAF duties included: § Being attached to Bristol University Air Squadron for flying training and development of RAF service knowledge § Appointed President of the Mess Committee for the organisation of formal dinners and activities that included the presence of senior RAF Staff Officers. § University break postings involving general squadron duties to RAF Hong Kong (Helicopters) RAF Abingdon (Transport) RAF Wittering (Harriers) Engineering Cadet Hawker De Havilland Australia, Bankstown Airport 1977 – 1979 (2 years) Bankstown I joined Hawker De Havilland after completion of year 12 at High School as an Engineering Cadet. HDH provided two days a week release from the factory to attend University of NSW to study Aeronautical Engineering. Duties at HDH included 12 weekly rotation through manufacturing and design departments to develop an understanding and skills in aircraft component design, metalwork & woodwork manufacture, and office administration.
  • 11. Recommendations: Suzanne Robertson, Principal and Founder, The Atlantic Systems Guild Ltd “My association with Martin Davie started in 1998 when his company, DP Education became our agent in Australia. Martin did an excellent job of promoting our seminars and continued to be our agent until he sold his company. Since then we have continued to work together especially in the area of Innovation. Together with James Robertson we have collaborated on ways of integrating Innovation into the jobs of Business Analysts and other IT professionals. The resulting course is inspiring to teach and when I team with Martin I always learn something new from him and his talent for understanding interaction between people with different skills and mindsets. Martin is one of the best listeners I have met. Apart from being a delight to work with Martin has become a close and valued friend.” Janice McInerney, South Island Account Manager, Software Education “Martin worked for us as a trainer delivering soft skills/leadership courses. These courses were delivered both onsite for customers and on a public basis in Australia and New Zealand. Feedback from his courses was always excellent. Customers really enjoyed his engaging, bubbly personality. I worked with Martin for over five years and as a colleague he was very easy to work with, nothing was ever a problem.” Additional projects and organisations of interest 2007-2008 Chairman – Wings Over Lismore Airshow In 2007 the management team of Northern Rivers Aeroclub, based in Lismore, decided to hold a 1 day community airshow focusing on the display of ex and current military aircraft during Anzac weekend in 2008. I headed a management committee of 12 to create the event which included: Sponsorship, promotions, airport logistics, Air Force, Army and Navy support, regulatory authorities, aircraft operations, council support, catering, security, ground management, volunteer support and others. We attracted sponsorship exceeding $20,000 and paid admission of 4,000 visitors from NSW and S.E. Qld. The airshow was very successful. 1996-2003 Principal – The Organizing Group The Organizing group was set up in 1996 to leverage off the organisational and event management skills of myself and my partner – Kim Davie. The Organizing Group focussed on conference and event management for medium sized associations in a variety of fields and employed 6 staff. Over 20 premium projects were completed including: § Australian Aviation Pyschology Symposium Sydney Convention & Exhibition Centre 2003 – 400 delegates § Australian Aviation Pyschology Symposium Manly Parkroyal 2001 – 300 delegates
  • 12. § 8th International Conference on Urban Storm Drainage Sydney Hilton, 1999 - 400 delegates § International Internal Auditors Conference Sydney Hilton, 1998 - 400 delegates § Australian Public Risk Management Association conferences Sydney, 1996, 1998 - 200 delegates 1992-1994 Co-ordinator – Survive Disaster Recovery Group Survive Disaster Recovery Group was created at a time of increasing interest and management of recovery of systems after major or minor systems failure. Survive was a membership organisation including major Sydney, Canberra and Melbourne based corporations and government departments. Membership exceeded 200. 2 Survive conferences were also promoted and hosted in Sydney during this period.
  • 13. Contact Details Martin Davie 281 Manse Road Myocum NSW 2482 Ph 02 6684 4617 Mob 0413 058 616 Email mjdavie@me.com References Kylie Coates Test Manager 0408 184 469 Kylie.coates@hotmail.com Sallyann Pengelly Test Manager Brisbane, QLD 0413 740 961 sallyann@sjconsultinggroup.com.au James Robertson Principal Atlantic Systems Guild London, U.K James@systemsguild.net 0422 974 505 +44 7758 722764 Bill Kiernan Chief flying Instructor Northern Rivers AeroClub nrac@bigpond.net.au 0429 458 701