1. McKenna Powell
2940 Fowler Ave. Ogden, Utah 84403
(801) 920-0834, mckenna4@hotmail.com
Education
 BFA, Fine Arts, University of Utah (UofU), Salt Lake City (SLC), Utah 2012
Highlights of Qualifications
 Outstanding in customer service and skilled in telephone use, stock inventory maintenance, and handling
money. Management experience and excellent computer skills
Experience
 Hastings Hardback Coffee Café: Café Manager/Customer Service Associate 2013-present
 Manager duties include training of employees, ordering and maintaining proper supply count in busy
environment, resolving issues with equipment, maintenance contacts, and customer complaints,
supplied paperwork and checklists, and upheld the highest example of café proficiency
 Showed knowledge of products in café and store, demonstrated excellent customer service, and
demonstrated great communication with phone calls and emails
 Completed daily tasks and going beyond the expectations of Hastings Entertainment
 Sitara India Restaurant: Hostess / Server 2010-2013
 Team collaboration with employees for consistent high quality service. Improved the efficiency of fast
paced public environment by proficiently managing stock inventory, cash register, and telephone
responsibilities and customer service
 Often complimented on hard-work and a friendly demeanor
 Improved computer management such as internet menu postings, schedule publications, and
commercial art for the restaurant including advertising signs and labels
 Managed the training of new employees to meet the restaurant’s goals and objectives
 Merpati Putih USA: Martial Arts Demo Team Member 2011-2016
 A representative of the Merpati Putih Demo Team. Leadership position included performances of
martial arts for large audiences and speaking and answering questions with potential clients
 Martial arts practitioner, Merpati Putih system, Balik III rank (comparable to black belt in other martial
art systems) and assistant for self-defense workshops
Skills
 Experienced in customer service, taking phone calls and emails, and resolving issues
 Excellent computer skills and 50+ wpm capabilities
 Proficient in Microsoft Word, Excel, PowerPoint, Adobe Photoshop, and Illustrator
Leadership and Volunteer Work
 President of the club STAND at Weber State University, promoting awareness and prevention of
genocide in Sudan, Syria, and others. Traveled to Washington D.C. for the STAND Summit Conference
and lobbied with Senator Hatch, Senator Lee, and Senator Cruz to support the Atrocities Prevention
Board. Tabled at WSU to gain petition signatures for the Books not Bombs Campaign which resulted in
funding for scholarships for Syrian refugees
 Volunteered for Catholic Community Services in Ogden helping the homeless, the hungry, and refugees
 Designed logo for Utah Refugee Women’s Initiative, a non-profit organization designed to help refugees
 Intern at Treehouse Museum and taught arts and crafts in a classroom setting. Interacted with a diverse
range of children and their parents, guardians, and school teachers
 Planned/implemented movie screenings/discussion for “This is Guisma” and “The Devil Came on
Horseback” promoting awareness about refugees from the Darfur genocide
 Artwork examples accepted into juried shows at UofU, SLC, and Ogden
 Flier and program design for “Love is Fashionable Benefit Fashion Show,” International Rescue
Committee, Weber State University
 Taught youth video camera and art skills, Art in the Community service project, SLC, Utah
 Elected leadership position with youth camp, including program facilitation, group leading, arts and
crafts teaching, and ensuring safety and nutritional well-being in the kitchen