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• Our presentation is dedicated to our Parents
& to our respected Teachers.
• Who give us faith and confidence for
standing over here...
WELCOME TO
THE WORLD OF McDonald’s
History of McDonald’s
The McDonald's company begin in
1948 as a barbecue restaurant
operated by Richard and Maurice
McDonald. Richard and Maurice
McDonald’s
Opened the first franchise and head quarter
of McDonald’s is situated in Brook US in
1955
Ray
Kroc
Mcdonalds first name is AIRDROME
in 1937
Introduction of McDonald’s
In 1960s Mcdonalds first success was in large part due to skill full
marketing and flexible response to the customers demand .
In 1968 Mcdonalds have 1000 resturants and have 11 million
customers.
In 1973 Mcdonalds achieve 1st tender from the microsoft company
to provide lunch for their staff members.
The McDonald's is the world’s largest chain of hamburger fast
food restaurants and in 119 countries across 35000+ outlets.
McDonald’s
Vision Statement:
Mcdonaldsvision is
to make every customer
smile.
MISSION STATEMENT
 World’s best Quick Service
 Outstanding Quality
 Make new Customers
Introduction of Clown
McDonald's first restaurant
opened its door to the people
of Pakistan in September 1998
in Lahore.
McDonald’s in Pakistan
There are now 27 restaurants
in 8 major cities of Pakistan.
Competitors of
McDonald’s
These are competitors of McDonald’s
Communication
• Internal communication
McDonald's
has an internal communications team
that deals with communications to all
of our staff, and stakeholders. A
number of different communication
channels are used such as the intranet
and weekly newsletters for staff to stay
connected.
Communication
A number of
different advertising campaigns
throughout the year to ensure our
customers are aware of the great
products.
Department of McDonald's
Administrative
Production
Purchase
Marketing
Complaint
McDonald’s Objective
 Corporate objectives:
To serve food in Friendly environment
To provide Good returns to its share holders
 Long term objectives:
Mcdonalds is committed to maintain and
developing the best food in quick service.
Thank’u…..
Furqan Aziz Mirza
Hierarcy Chart
Local Market Size
 In local market McDonalds is operating in these cities:
 Karachi
 Hyderabad
 Faisalabad
 Lahore
 Rawalpindi
 Islamabad
 Gujranwala
 Sialkot
SWOT Analysis
Strength : Strong brand name and Reputation.
sales increases 13.3% in 2013.
strong and wide communication channel in the market.
Weaknesses
• Narrow products line.
• Mcdonalds brand association as Junk Foods.
Opportunities:
• Opportunity to enlarge market the consumers who
• Care about health issue slightly changing
• Market brand image about Mcdonalds.
Threat
• Change in taste of consumer Public attack about obesity.
• Low numbers of branches.
• Changing in customer style.
Mc -Strategies
 International Growth
 Forward Integration
-Distribution through Franchisees
 Backward Integration
 Market penetration & Development
- McDelivery
 New Product Development
Bosten Consulting Group
SKILLS
 At McDonalds educated young individuals are trained at operational as well
as international level
 Bench marks are set for individuals to meet on a periodic basis
 Team work which is the key to success in this business
• McDonald's Pakistan has already contributed
directly & indirectly Rs. 95 crore as revenue to
the Center and the State towards Sales Tax,
House tax and Income Tax in the last seven
years. By 2009 this amount shall see an
increase of more than 30 per cent per annum.
Contribution to Economic Growth
Adnan Aslam
MCDONALD’s ENVIROMENT
Political
Environment
Economical
Environment
Social
Environment
Technological
Environment
Market Mix
• 4 P,s
• Product
• Place
• Price
• Promotion
Product of McDonald’s
McDonald's sells burgers, various types of chicken
sandwiches and products French fries, soft drinks,
ice cream, breakfast items, wraps etc.
• Product Development
– Successes:
Fries, Happy Meal, Big Mac, Egg Mc-Muffin.
– Failures:
McPizza, Fajita, Carrot Sticks..
Past Mc Product Strategies
Our Products
Veg- Menu Beverages
Non- Veg Menu Frozen Desserts
Check our Meals
Mc-Shakes
McShakes™
Nutrition at glance
Type
(Quantity)
Ser
vin
g
size
in
gm
s
Pro
tein
in
gm
s /
ser
ve
Cal
orie
s
in
kCa
l /
ser
ve
Pro
tein
%
Car
b.
in
gm
s /
ser
ve
Fat
in
gm
s /
ser
ve
Car
b%
Fat
%
Chocolate
(S/M/L)
275
400
500
7
10
13
52
75
94
7
10
13
298
433
541
3
3
3
19
19
19
3
3
3
Strawberry
(S/M/L)
275
400
500
7
10
12
46
67
84
7
10
12
270
393
491
2
2
2
17
17
17
2
2
2
Non- Veg Menu
Chicken Mc-Curry
Chicken Maharaja Mac
McChicken
Mc-Fish
Chicken Mexican Wrap
Chicken Mc-cill
Mc Fish
Filet-O-Fish™
Fried, breaded fillet of fish, with a half slice of
processed cheddar cheese, special tartar sauce
served between steamed buns.
Nutrition at glance
Serving size
in gms
Protein
in gms / serve
Carb.
in gms / serve
Fat
in gms / serve
145 13 49 23
Calories
in kCal / serve
Protein% Carb% Fat %
462 9 34 16
Mc-Chicken
Nutrition at glance
Serving size
in gms
Protein
in gms / serve
Carb.
in gms / serve
Fat
in gms / serve
172 17 48 23
Calories
in kCal / serve
Protein% Carb% Fat %
470 10 28 14
McChicken™
Specially seasoned, breaded & fried chicken
patty, with lettuce, veg. mayonnaise and toasted
sesame seed bun.
Chicken Mc-Grill
Chicken McGrill™
Grilled chicken patty flavoured with mint
mayonnaise, and dressed with fresh onions and
tomatoes in a toasted bun.
Nutrition at glance
Serving size
in gms
Protein
in gms / serve
Carb.
in gms / serve
Fat
in gms / serve
140 16 35 12
Calories
in kCal / serve
Protein% Carb% Fat %
309 11 25 8
McVeggie™
McAloo Tikki™
Paneer Salsa Wrap
Crispy Chinese
Veg McCurry Pan™
Pizza McPuff™
Veg Menu
Pizza Mc-Puff
Veg McCurry Pan™
[Brocolli ‘n’ Mushroom]
A rich Béchamel eggless sauce mixed with exotic
vegetables like broccoli, baby corn, mushrooms,
red capsicum and freshly baked on rectangular
spiced bread with a cheese topping.
Nutrition at glance
Serving size
in gms
Protein
in gms / serve
Carb.
in gms / serve
Fat
in gms / serve
190 18 48 11
Calories
in kCal / serve
Protein% Carb% Fat %
365 10 25 6
Mc-coffees
Cold Coffee
Ice Tea
Soft Drinks
Mc Shakess
Hot serves
Place
 McDonald's first restaurant opened its door to the people of Pakistan in
September 1998 in Lahore.
 There are now 27 restaurants in 8 major cities of Pakistan.
Physical Evidence
Cleanness, speed, Quality and
transparency of process is biggest
evidence.
Pepole
• In order to motivate there employees they give
them stars as per their performance.
• Delivery Crew Member carries basic operation
of a restaurant. Ensures customer satisfaction at
the restaurants.
• Each outlet is headed by a Restaurant Manager .
He is responsible for the daily operation and
customer interaction.
Price
• Mcdonalds has a unique pricing strategy that falls slowly on
their many product line
• “Where there is a range of product or services the pricing
reflect the benefit of parts of the range”
Promotion
• There are three main objective of advertizing for Mcdonald
> Make people aware of an item feel positive about it and
remember it .
> The right message has to be communicated .
> The Right Audience through the Right Media .
Thanks for Your
Attention
Have a Nice day
mchdonals project of BCRW by A.A.F
mchdonals project of BCRW by A.A.F

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mchdonals project of BCRW by A.A.F

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  • 4. • Our presentation is dedicated to our Parents & to our respected Teachers. • Who give us faith and confidence for standing over here...
  • 5. WELCOME TO THE WORLD OF McDonald’s
  • 6. History of McDonald’s The McDonald's company begin in 1948 as a barbecue restaurant operated by Richard and Maurice McDonald. Richard and Maurice McDonald’s Opened the first franchise and head quarter of McDonald’s is situated in Brook US in 1955 Ray Kroc Mcdonalds first name is AIRDROME in 1937
  • 7. Introduction of McDonald’s In 1960s Mcdonalds first success was in large part due to skill full marketing and flexible response to the customers demand . In 1968 Mcdonalds have 1000 resturants and have 11 million customers. In 1973 Mcdonalds achieve 1st tender from the microsoft company to provide lunch for their staff members. The McDonald's is the world’s largest chain of hamburger fast food restaurants and in 119 countries across 35000+ outlets.
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  • 10. MISSION STATEMENT  World’s best Quick Service  Outstanding Quality  Make new Customers
  • 12. McDonald's first restaurant opened its door to the people of Pakistan in September 1998 in Lahore. McDonald’s in Pakistan There are now 27 restaurants in 8 major cities of Pakistan.
  • 13. Competitors of McDonald’s These are competitors of McDonald’s
  • 14. Communication • Internal communication McDonald's has an internal communications team that deals with communications to all of our staff, and stakeholders. A number of different communication channels are used such as the intranet and weekly newsletters for staff to stay connected. Communication
  • 15. A number of different advertising campaigns throughout the year to ensure our customers are aware of the great products.
  • 17. McDonald’s Objective  Corporate objectives: To serve food in Friendly environment To provide Good returns to its share holders  Long term objectives: Mcdonalds is committed to maintain and developing the best food in quick service.
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  • 22. Local Market Size  In local market McDonalds is operating in these cities:  Karachi  Hyderabad  Faisalabad  Lahore  Rawalpindi  Islamabad  Gujranwala  Sialkot
  • 23. SWOT Analysis Strength : Strong brand name and Reputation. sales increases 13.3% in 2013. strong and wide communication channel in the market.
  • 24. Weaknesses • Narrow products line. • Mcdonalds brand association as Junk Foods.
  • 25. Opportunities: • Opportunity to enlarge market the consumers who • Care about health issue slightly changing • Market brand image about Mcdonalds.
  • 26. Threat • Change in taste of consumer Public attack about obesity. • Low numbers of branches. • Changing in customer style.
  • 27. Mc -Strategies  International Growth  Forward Integration -Distribution through Franchisees  Backward Integration  Market penetration & Development - McDelivery  New Product Development
  • 29. SKILLS  At McDonalds educated young individuals are trained at operational as well as international level  Bench marks are set for individuals to meet on a periodic basis  Team work which is the key to success in this business
  • 30. • McDonald's Pakistan has already contributed directly & indirectly Rs. 95 crore as revenue to the Center and the State towards Sales Tax, House tax and Income Tax in the last seven years. By 2009 this amount shall see an increase of more than 30 per cent per annum. Contribution to Economic Growth
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  • 35. Market Mix • 4 P,s • Product • Place • Price • Promotion
  • 36. Product of McDonald’s McDonald's sells burgers, various types of chicken sandwiches and products French fries, soft drinks, ice cream, breakfast items, wraps etc.
  • 37. • Product Development – Successes: Fries, Happy Meal, Big Mac, Egg Mc-Muffin. – Failures: McPizza, Fajita, Carrot Sticks.. Past Mc Product Strategies
  • 38. Our Products Veg- Menu Beverages Non- Veg Menu Frozen Desserts Check our Meals
  • 39. Mc-Shakes McShakes™ Nutrition at glance Type (Quantity) Ser vin g size in gm s Pro tein in gm s / ser ve Cal orie s in kCa l / ser ve Pro tein % Car b. in gm s / ser ve Fat in gm s / ser ve Car b% Fat % Chocolate (S/M/L) 275 400 500 7 10 13 52 75 94 7 10 13 298 433 541 3 3 3 19 19 19 3 3 3 Strawberry (S/M/L) 275 400 500 7 10 12 46 67 84 7 10 12 270 393 491 2 2 2 17 17 17 2 2 2
  • 40. Non- Veg Menu Chicken Mc-Curry Chicken Maharaja Mac McChicken Mc-Fish Chicken Mexican Wrap Chicken Mc-cill
  • 41. Mc Fish Filet-O-Fish™ Fried, breaded fillet of fish, with a half slice of processed cheddar cheese, special tartar sauce served between steamed buns. Nutrition at glance Serving size in gms Protein in gms / serve Carb. in gms / serve Fat in gms / serve 145 13 49 23 Calories in kCal / serve Protein% Carb% Fat % 462 9 34 16
  • 42. Mc-Chicken Nutrition at glance Serving size in gms Protein in gms / serve Carb. in gms / serve Fat in gms / serve 172 17 48 23 Calories in kCal / serve Protein% Carb% Fat % 470 10 28 14 McChicken™ Specially seasoned, breaded & fried chicken patty, with lettuce, veg. mayonnaise and toasted sesame seed bun.
  • 43. Chicken Mc-Grill Chicken McGrill™ Grilled chicken patty flavoured with mint mayonnaise, and dressed with fresh onions and tomatoes in a toasted bun. Nutrition at glance Serving size in gms Protein in gms / serve Carb. in gms / serve Fat in gms / serve 140 16 35 12 Calories in kCal / serve Protein% Carb% Fat % 309 11 25 8
  • 44. McVeggie™ McAloo Tikki™ Paneer Salsa Wrap Crispy Chinese Veg McCurry Pan™ Pizza McPuff™ Veg Menu
  • 45. Pizza Mc-Puff Veg McCurry Pan™ [Brocolli ‘n’ Mushroom] A rich Béchamel eggless sauce mixed with exotic vegetables like broccoli, baby corn, mushrooms, red capsicum and freshly baked on rectangular spiced bread with a cheese topping. Nutrition at glance Serving size in gms Protein in gms / serve Carb. in gms / serve Fat in gms / serve 190 18 48 11 Calories in kCal / serve Protein% Carb% Fat % 365 10 25 6
  • 46. Mc-coffees Cold Coffee Ice Tea Soft Drinks Mc Shakess Hot serves
  • 47. Place  McDonald's first restaurant opened its door to the people of Pakistan in September 1998 in Lahore.  There are now 27 restaurants in 8 major cities of Pakistan.
  • 48. Physical Evidence Cleanness, speed, Quality and transparency of process is biggest evidence.
  • 49. Pepole • In order to motivate there employees they give them stars as per their performance. • Delivery Crew Member carries basic operation of a restaurant. Ensures customer satisfaction at the restaurants. • Each outlet is headed by a Restaurant Manager . He is responsible for the daily operation and customer interaction.
  • 50. Price • Mcdonalds has a unique pricing strategy that falls slowly on their many product line • “Where there is a range of product or services the pricing reflect the benefit of parts of the range”
  • 51. Promotion • There are three main objective of advertizing for Mcdonald > Make people aware of an item feel positive about it and remember it . > The right message has to be communicated . > The Right Audience through the Right Media .