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Hbl
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- 2. Introduction of HBL •one of the largest Banks of Pakistan with 1439 branches. • established in 1941 having a registered head office in Karachi • nationalized in 1974, but recently on 26th February 2004 it has been privatized by Government of Pakistan and is taken over by Aga Khan Fund for Economic Development (AKFED)
- 3. History of HBL •The first branch of HBL started functioning on 30th August, 1941 at Muhammad Ali Road Bombay • In 1942, on the desire of Quaid-e-Azam, Habib family migrated to Pakistan and later on shifted the Bank's Head Office from Bombay to Karachi on 7th August, 1947 • HBL was the first bank in Pakistan who launched the credit card in Pakistan in 1960s.
- 4. VISION “Enabling peopleto advance with confidence and success” MISSION To be recognized as the leading financial institution of Pakistan and a dynamic international bank in the emerging markets, providing customers with a premium set of innovative products and services, and granting superior value to stakeholders – shareholders, customers and employees
- 5. Departments of HBL Thereare few departments on which general or day to day banking of HBL composes. Deposit department Clearing Departments Inland Remittance Department Bills Departments Cash department Credit Department Foreign Exchange Department
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- 7. Structure of HBL At present the Bank operates through one central and 23 Regional Offices and 1439 branches, all over Pakistan. The president and Executives Committee look after the affairs of the Bank. Each Regional Head Quarter is headed by a Chief Executive and assisted by General Manager Operations and General Manager Support Services. The Regional Head Quarter controls the branches in their area.
- 8. HBL is organizedalong functional lines with core divisions namely: Corporate Banking, International Banking, Retail Banking, Consumer Banking, Global Operations, Treasury, Audit, Risk Management, Commercial & Retail Lending, Asset Remedial Management (ARM), Learning & Development and Human Resources Group.
- 9. Board of Director TheBoard of director consists of seven reputable and worthy persons: Sultan Ali Allana –Chairman R. Zakir Mehmood- President & CEO Iain Donald Cheyne- Director Sajid Zahid-Director Mushtaq Malik -Director Ahmed Jawad -Director Yasim Malik -Director
- 10. Management The team ofmanagement consists of the best of the industry. This main team has 17 members: R. Zakir Mehmood President & CEO Sohail Malik - Chief Risk Officer Sima Kamil Head – Corporate Banking Nauman K. Dar Head International Banking Ayaz Ahmed Chief Financial Officer Abid Sattar Head–Retail & Consumer Banking Dr. Razi Azmat Head – Human Resources Mudasir H. Khan Head – Global Operations
- 11. Jamil IqbalChief Compliance Officer Faizan Mitha Global Treasurer Salim Amlani Chief Internal Auditor Aslam Gadit Head- Remedial Asset Tulu Islam Chief Information Officer Mirza Saleem Baig Head- Learning & Development Ali Muntasir Head – Marketing & Brand Management Mubashir Maqbool Head – Commercial & Retail Lending
- 12. ANALYSIS OF ORGANIZATIONAL STRUCTURE Byanalyzing the organizational structure of HBL presence of the following elements can be found in its structure. Centralized Decision Making All the decisions are made at the top management level and the subordinates have to obey these decisions. Downward Communication Downward communication is the message and information sent from top management to subordinates in a downward direction. The same pattern is followed at HBL
- 13. Chain ofCommand By analyzing the organizational structure it can be found that there is a scalar principle followed with in the Bank because each and every person knows to whom can one report. Delegation Delegation is the process, which managers use to transfer the authority and responsibility to position below in the hierarchy.
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- 15. Strengths The officersof HBL are considered as one of the most able professionals in the banking world HBL maintained its data properly. HBL has very good security system. HBL is the larger commercial bank in Pakistan with the network of over 1439 domestic and international branches. HBL is the oldest and is the richest in experience.
- 16. Weaknesses Highest numberof branches effecting the proper maintenance and difficulty in providing same working environment at the each branch Lack of customer feedback. Low job satisfaction. Poor ATM’s Service Females feel uneasy in an environment among the male workers. Lack of professionalism in the branch employees mostly.
- 17. Opportunities Opportunity fordeveloping value added services combined with corporate banking relationships, cash management services to large and medium sized corporate clients. Govt. is taking very bold steps to promote IT in Pakistan. HBL has an opportunity to improve in technology. Habib Bank Limited provides opportunity to utilize its skills and efficiencies in leasing business.
- 18. Threats Strict regulationby government over credit facilities to the customers. Loss of confidence of overseas customers due to freezing of accounts. Facing more competition by foreign banks in the market. Foreign banks are flourishing in field of consumer financing. Highly attractive and advance services by foreign banks to their customers.
- 19. Conclusion HBL is clearlythe first choice of every one who believe in qualitative approach of banking an environment of highly responsible people. It is clearly the best bank operating in Pakistan. HBL has more customers as compare to other banks, if they given proper attention to every customer then in few years it will be the leading bank of the country.